bednjanecdenis Posted June 8, 2021 Share Posted June 8, 2021 I’m just curious to hear from other sellers about how many cancellations they have.I have Completed (384) and Cancelled (54) OrdersA lot of orders were due to rogue buyers who ordered a service I don’t provide.Thank you 18 Link to comment Share on other sites More sharing options...
bintzia Posted June 8, 2021 Share Posted June 8, 2021 3/39 … if the 3 orders were not cancelled, there would be 42 orders.Current completion rate at 94 percent.Cancellations from weirdos. Didn’t delve in the cancellations for long. The first one did tick me off, though! 8 Link to comment Share on other sites More sharing options...
enunciator Posted June 8, 2021 Share Posted June 8, 2021 Two cancellations in total so far. I’ve been very fortunate. 😀One was a buyer who accidentally over-purchased a voice over and the other was a crypto pyramid scheme promoter who wanted me to commit a gun crime on video. 8 Link to comment Share on other sites More sharing options...
thewritingbuff Posted June 8, 2021 Share Posted June 8, 2021 Two cancellations in total so far. I’ve been very fortunate. 😀One was a buyer who accidentally over-purchased a voice over and the other was a crypto pyramid scheme promoter who wanted me to commit a gun crime on video.The last six words hit me like a truck 2 Link to comment Share on other sites More sharing options...
enunciator Posted June 8, 2021 Share Posted June 8, 2021 The last six words hit me like a truckHow do you think I felt?! 😆 1 Link to comment Share on other sites More sharing options...
vibronx Posted June 8, 2021 Share Posted June 8, 2021 Two cancellations and 542 orders completed.The second one was someone who ordered “by mistake”. :roll_eyes: 6 Link to comment Share on other sites More sharing options...
krheate Posted June 8, 2021 Share Posted June 8, 2021 I’ve had 8 cancellations and 187 completed orders.#1- The buyer did a chargeback after the order was completed#2- The buyer requested me to upload some products on their website, but somehow their Squarespace account deleted right as I was finishing up 🤨#3- The buyer accidentally ordered the wrong gig (they meant to order my word search one, but instead ordered the VA one)#4- Halfway through the order, the buyer decided that they no longer needed the service done for them#5- The buyer placed an order (without contacting me), and it was something I couldn’t do#6- The buyer placed an order (without contacting me), and it was something I couldn’t do#7- I was overloaded with orders and I had to cancel#8- The buyer placed an order (without contacting me), and it was something I couldn’t do 7 Link to comment Share on other sites More sharing options...
melanielm Posted June 8, 2021 Share Posted June 8, 2021 Yikes, right? That’s about 3% of my orders. In the past five-plus years, I’ve had four times that I had to request cancellation on all the orders in my queue due to medical and emergency family issues. It’s quite different to be self-employed and get punished for sick and family leave, but that’s how things are.Of course, there have been some erroneous orders and other issues all sellers face. 4 Link to comment Share on other sites More sharing options...
seo_specialized Posted June 8, 2021 Share Posted June 8, 2021 1 Cancelled and 193 Completed, Working hard for TRS 😬 4 Link to comment Share on other sites More sharing options...
seo_specialized Posted June 8, 2021 Share Posted June 8, 2021 Two cancellations and 542 orders completed.The second one was someone who ordered “by mistake”. :roll_eyes:Wow! You are just doing really well with your Cancellations. 2 Link to comment Share on other sites More sharing options...
looseink Posted June 8, 2021 Share Posted June 8, 2021 Over the five years I’ve been on Fiverr I’ve had several cancellations.It happens in any kind of business. 2 Link to comment Share on other sites More sharing options...
visualstudios Posted June 8, 2021 Share Posted June 8, 2021 363 completed, 21 canceled. 1 Link to comment Share on other sites More sharing options...
deivys20071 Posted June 8, 2021 Share Posted June 8, 2021 mine: 40 (2015 to 2021) 😃 1 Link to comment Share on other sites More sharing options...
bintzia Posted June 9, 2021 Share Posted June 9, 2021 An appropriate #AskFiverrForumPeople with 15+ cancellations, how do you feel?!It could help a lot of members who panic over cancellations, less panicky! Link to comment Share on other sites More sharing options...
lilychinadancer Posted June 9, 2021 Share Posted June 9, 2021 Complete 1529 and 24cancel , But more then 18 cancel is buyers order by mistakes , they haven’t read my gig rule or something els . And some cancel is because some buyers add more requests after order , but they don’t want to pay for more . 1 Link to comment Share on other sites More sharing options...
visualstudios Posted June 14, 2021 Share Posted June 14, 2021 An appropriate #AskFiverrForumPeople with 15+ cancellations, how do you feel?!It could help a lot of members who panic over cancellations, less panicky!People with 15+ cancellations, how do you feel?!This is a meaningless metric. If you have 15+ cancelations with 1000 completed orders, that’s nothing. If you have 15+ cancelations with 20 completed orders, you have big problems. 2 Link to comment Share on other sites More sharing options...
lenasemenkova Posted June 14, 2021 Share Posted June 14, 2021 My cancelation rate is 4% of all the orders I’ve completed. It’s from 8-9 gigs in total. I find it reasonable. Sometimes it’s a good business practice to hop off before you invest your time and energy into something that has potential to become a big problem after the delivery is made. 1 Link to comment Share on other sites More sharing options...
spetto Posted June 14, 2021 Share Posted June 14, 2021 My cancelation rate is 6% of all orders I’ve completed. It’s from 7-9 gigs. Link to comment Share on other sites More sharing options...
gwyneth_galvin Posted June 14, 2021 Share Posted June 14, 2021 Two cancellations in total so far. I’ve been very fortunate. 😀One was a buyer who accidentally over-purchased a voice over and the other was a crypto pyramid scheme promoter who wanted me to commit a gun crime on video.Two cancellationsyou what now?? That’s impressive. Do you tend to complete orders even if the buyer is being The Worst ™️? Or have you just had pretty chill buyers?I’m at 79 cancellations over a 5-year period. I’m happy with that. Since I’ve added a couple disclaimers in my gig description and in my requirements section I’ve noticed buyers are usually pretty crystal clear on what to expect nowadays and there’s almost never a need to cancel. Link to comment Share on other sites More sharing options...
meldawn9 Posted June 14, 2021 Share Posted June 14, 2021 27,000 completed orders, 28 cancelled. That’s actually not as bad as I thought. Most of the cancellations were from scammers who still posted their work to their blogs or sites. FCS doesn’t care. I do my best to screen out any potential scammers now. 2 Link to comment Share on other sites More sharing options...
krheate Posted June 14, 2021 Share Posted June 14, 2021 27,000 completed orders, 28 cancelled. That’s actually not as bad as I thought. Most of the cancellations were from scammers who still posted their work to their blogs or sites. FCS doesn’t care. I do my best to screen out any potential scammers now.27,000Holy moly! That’s a lot of orders. 2 Link to comment Share on other sites More sharing options...
chester48 Posted June 14, 2021 Share Posted June 14, 2021 Still new, 23 orders no cancellations. Link to comment Share on other sites More sharing options...
enunciator Posted June 14, 2021 Share Posted June 14, 2021 Two cancellationsyou what now?? That’s impressive. Do you tend to complete orders even if the buyer is being The Worst ™️? Or have you just had pretty chill buyers?I’m at 79 cancellations over a 5-year period. I’m happy with that. Since I’ve added a couple disclaimers in my gig description and in my requirements section I’ve noticed buyers are usually pretty crystal clear on what to expect nowadays and there’s almost never a need to cancel.Do you tend to complete orders even if the buyer is being The Worst ™️? Or have you just had pretty chill buyers?Most of the time I’m lucky and have sane and understanding buyers, but I’ve had some nutjobs and “choosy beggars” as well. Apologies for the incoming story… 😅I remember one nightmare buyer fairly early on when I was selling. It was a 20 buck order for like 1200 words for a VO for a mobile game character (will never price myself that low again!). He was incredibly nit-picky and particular about the VO sounding just right in his head. I delivered the entire audio, but then he wanted everything in a different style than discussed.I bit my tongue and bared with it since this was early on in my selling and I didn’t want a disgruntled buyer, and I also offered a free revision on orders (don’t do that anymore either!). I re-recorded, re-edited, and resubmitted the entire audio, only for him to go through every line recorded with a fine tooth comb and ask once again for about half the lines to be done in slightly varying tones, as if this was a live, directed VO session…I was done. My voice was getting shot. I wanted to rip into the guy right then and there. But I once again grinned and bared with it. With another round of revision recording and editing, I submitted the audio. The buyer was very happy with the results, closed the order quickly and left a review. I left a scathing 2 star review of the buyer and immediately blocked him from ordering from me again, which caught him by surprise as he left a 5 star review and was already talking about the next script for me to voice…This was a rare instance of a buyer being ambushed by a ninja-posted bad review, instead of the common occurrence of a seller getting ambushed. 😈Since I’ve added a couple disclaimers in my gig description and in my requirements section I’ve noticed buyers are usually pretty crystal clear on what to expect nowadays and there’s almost never a need to cancel.My FAQ, Order Requirements page, and even all my spokesperson gig videos either reference or directly list a disclaimer of all the things I am unwilling or unable to do. I think it’s a bit overkill, but it definitely removes any ambiguity from buyers who can actually read or watch a video. 🤓 4 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 14, 2021 Share Posted June 14, 2021 125 orders completed and 0 cancellations so far. I guess I’ve been luck 🤞 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted June 14, 2021 Share Posted June 14, 2021 27,000 completed orders, 28 cancelled. That’s actually not as bad as I thought. Most of the cancellations were from scammers who still posted their work to their blogs or sites. FCS doesn’t care. I do my best to screen out any potential scammers now.Are you sure you didn’t add a zero to that? I saw you have 1.5k orders, so I am pretty sure that’s an extra zero right there. Link to comment Share on other sites More sharing options...
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