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Everything posted by gwyneth_galvin

  1. Don't contact your buyers after they complete an order with you. This is considered spam and will get you in hot water if you make it a habit. OP: Can I ask, have you read the Terms of Service? Your post seems earnest but can I recommend familiarizing yourself with the rules before giving advice? 🙂
  2. I think that forum threads would be more readable if the text column was narrower. As it is now, the text is as wide as my monitor screen so instead of a long column of readable text there is a series of sentences half a mile long. I can't remember exactly what word-wrapping looked like on the old forum but it was more readable than it is here. Right now it's like reading everything in landscape mode. I think it would look better in portrait. I drew a lil example:
  3. Hey fam, hoping someone with some more training than me can help out. I'm totally self-taught and I know I've picked up some bad habits over the years, I just don't know what they are... because I'm self taught 😅 Over the last 6 months or so I think I must have changed a setting somewhere along the line, because my sibilances and plosives are now *extremely* loud. They're loud from the point of recording - I can hear it in the raw audio. Using a de-esser hasn't worked for my esses. I have to go in and manually dampen every single instance... as I'm sure you can imagine, this makes my editing time go from 10 minutes to an hour, easily. I'm at my wit's end. I've tried everything, followed a dozen different tutorials online and I can't figure out what my problem is. If anyone thinks they may be able to help, I can send you a video of my setup/take screenshots of my settings, etc. and send to you via DM. I'd be so, so grateful! Things I've tried: adjusting the angle/location/height/distance of my mic moving my pop filter around/taping things to my pop filter/holding objects in front of my lips to divert my breath adjusting the gain on my audio box using a de-esser (it's possible I have used this incorrectly playing with parametric equalizer (it's also possible I've just used this incorrectly LOL) 🚩SOS 🚩 CHEERS, I LOVE YOU ❤️
  4. 90% of americans are fiberr deficient! Eat your fiberr folks
  5. Nope! It won't negatively affect your page. It's important not to mention it to the buyer or you may get a warning. You got paid for your work, and if the buyer disappeared afterwards without any feedback, that means they're probably happy with the job! Congrats! On average, only about 60% of buyers leave a review. Don't take it personally.
  6. Would this replace the 20% fee? Would it be a flat rate? I guess it would really depend, you know? I'm in a less-competitive market than a lot of sellers, so I'm not sure how it would impact my gigs tbh. I think it's probably harder to fake/steal a voice-over than it is an image/animation.
  7. It's really you call. It's possible the buyer will contact CS themselves to have the order cancelled. Also bear in mind that if they accept the order they may give you a bad review. It's a matter of what you value more: your reviews, the money, or your cancellation rate. Again, they can't force you to agree to mutually cancel. You can stand your ground for as long as you think it's worth it.
  8. Just don't cancel the order. Re-deliver and explain politely that since you delivered according to the brief, AND the buyer is entitled to revisions if they are unsatisfied, that the order is ineligible for cancellation. They can't force you to cancel. Also: Please stop offering unlimited revisions. It makes me so frustrated that sellers still do this. You water down the value of other sellers' time and labor, and you actively invite troublesome buyers.
  9. Don't use the resolution center. How long as the order been open? Have you already responded to the buyer about them wanting to cancel?
  10. Aw man, knock on wood. I've been doing really well for about 2.5 years now but there is always this feeling that it could all dry up at any time. I'm confident in my work, but sometimes I feel like I'm more consistently lucky than I am consistently anything else. I just got cast in a web series for a small role and the producer loves my work so I'm hoping I might have my foot in the door in the industry in case Fiverr ever becomes obsolete for me. But I love selling here so I hope it lasts a long time ❤
  11. Especially now that users are rewarded for replying with cool lil badges. I've seen comments on post that just say "this is a good post"
  12. And it makes me weep 🍃 💡 🍃 💡 All the other ones are in order as pairs 😭🥵
  13. I had a stalker on Fiverr about a year ago that went on for months. Customer Support was extremely helpful and investigated the buyer. Keep in mind that Customer Support can't reveal any sensitive information about other fiverr users so they won't keep you updated after you submit the ticket - but they helped me, so I'm sure they'll help you too 🙂
  14. If you've already mutually cancelled, customer support won't be able to fix your completion rate. They can only help with that if you ask them to cancel on your behalf. Sorry this happened to you. Sounds like the buyer was just trying to get some free work. 😞
  15. I have no idea how to navigate the website yet but I'm excited to figure it out! It looks gorgeous. Great job team 🙂
  16. Unfortunately no, it’s too late to move the order over to another gig since you’ve delivered. In the future, if someone places an order on the wrong gig, you have a few options: Cancel the order and restart it on the correct gig (if you’re not worried about your completion rate)Add extras to the order to make up for the difference in price (if needed)Turn off your portfolio option until after the buyer leaves a review (if you don’t want the incorrect item to show up in that portfolio)Since your work has been delivered, I don’t see the point worrying about it at this point. It probably wouldn’t be worth the hassle.
  17. Yo Enunciator, I wanna see your kit 😂 I’m looking to upgrade!!
  18. Most of the time I’m lucky and have sane and understanding buyers, but I’ve had some nutjobs and “choosy beggars” as well. Apologies for the incoming story… 😅 I remember one nightmare buyer fairly early on when I was selling. It was a 20 buck order for like 1200 words for a VO for a mobile game character (will never price myself that low again!). He was incredibly nit-picky and particular about the VO sounding just right in his head. I delivered the entire audio, but then he wanted everything in a different style than discussed. I bit my tongue and bared with it since this was early on in my selling and I didn’t want a disgruntled buyer, and I also offered a free revision on orders (don’t do that anymore either!). I re-recorded, re-edited, and resubmitted the entire audio, only for him to go through every line recorded with a fine tooth comb and ask once again for about half the lines to be done in slightly varying tones, as if this was a live, directed VO session… I was done. My voice was getting shot. I wanted to rip into the guy right then and there. But I once again grinned and bared with it. With another round of revision recording and editing, I submitted the audio. The buyer was very happy with the results, closed the order quickly and left a review. I left a scathing 2 star review of the buyer and immediately blocked him from ordering from me again, which caught him by surprise as he left a 5 star review and was already talking about the next script for me to voice… This was a rare instance of a buyer being ambushed by a ninja-posted bad review, instead of the common occurrence of a seller getting ambushed. 😈 My FAQ, Order Requirements page, and even all my spokesperson gig videos either reference or directly list a disclaimer of all the things I am unwilling or unable to do. I think it’s a bit overkill, but it definitely removes any ambiguity from buyers who can actually read or watch a video. 🤓 YESSS we love to see it! I left a 2-star review last week after an absolutely infuriating experience with a buyer. They were a nightmare, and I was prepared for a bad review from them, too. They left me a 4.3 star review and, like your buyer, mentioned more projects. Sometimes you really can’t tell which way it’s gonna go! Haha!
  19. Don’t know where you heard that, makes 0 sense TBH. If you sell something of value, and you can prove you are going to deliver what you say you will, price is somewhat irrelevant. And I say somewhat, because the above statement is a bit oversimplified. You would still need to make sure your targeted clients operate on budgets that are in line with your rates. Holy molly @gwyneth_galvin I just saw your new gig video. It is a case study of how a gig video should be structured. Kudos! whoa, that’s big praise from you! Thanks so much! I’ve actually had that one up for a while and was trying to decide whether it needs to be updated. Glad to hear it still has a sparkle for new viewers! 🙂
  20. you what now?? That’s impressive. Do you tend to complete orders even if the buyer is being The Worst ™️? Or have you just had pretty chill buyers? I’m at 79 cancellations over a 5-year period. I’m happy with that. Since I’ve added a couple disclaimers in my gig description and in my requirements section I’ve noticed buyers are usually pretty crystal clear on what to expect nowadays and there’s almost never a need to cancel.
  21. what the… For most folks, definitely. But for those of us lucky enough to be making a living on Fiverr, we have to weed out the cheap buyers who are looking to pay pennies per hour of work. I don’t really understand the chip on your shoulder. That sounds great. I lost my “real job” due to covid this year and “grabbing what I could” kept a roof over my head. This whole thread is… just wild.
  22. I sold two videos for $12,000 total last month. So I beg to differ. Dang, Frank! Get that coin my friend 💰
  23. I agree that there isn’t much good new commercial music on the radio nowadays. I don’t even turn it on much anymore. But there are still amazing artists making new music. For rock music in particular, there’s alt-j, Django Django, The Black Keys, Haim, The National, just to name a few. Then you have amazing pop and r&b artists like Billie Eilish, Doja Cat, Lorde, Adele, Solange, FKA twigs… I mean, there are endless incredibly talented, creative musicians out here still making awesome records. Just gotta know where to look! My favorite artists of all time are alt-j, Joanna Newsom and Django Django. But I also love bluegrass, country, blues, classical, pop, hip-hop, folk, rock… if it moves me, I’ll listen to it 😎
  24. I would contact customer support. Send them screenshots of the conversation and let them know that the buyer refuses to either a.) Pay for the extra work or b.) Provide necessary requirements, and you would like CS to cancel the order on your behalf. Ask them very politely. If they decline to cancel on your behalf, send the buyer a cancellation request on the order page.
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