williambryan392

There was a word in the post that auto flagged it for moderation. The system isn't perfect and there was nothing wrong with your post that I can see so it's approved. Also, depending on the time of day, mod availability and forum activity levels (it's very active atm!) it can take longer than usual.

Lots of changes! Like most of you I agree it's confusing, and I think the value for money element isn't a great metric to use. A Michelin meal is never going to be value for money, but that doesn't mean it isn't brilliant and deserving of 5/5. Maybe though this is the space Fiverr wants to dominate (think McDonald's not Michelin). I do buy McDonald's from time to time, and it's never 5*, but I still go back for the value. Other places I go because they're brilliant, and never value for money. I just find it strange as I felt Fiverr had been trying to up the quality on the platform... pushing pro, minimum pricing on websites ($80 I believe) and not accepting all new sellers amongst other things. Value for money seems to push the other way. I've also received confusing reviews. The written review is great, they've ticked 'exceeded expectations', given a tip and even ordered again. Yet marked me down on value for money. Riddle me that! One thing I do like about it is that I'm no longer stressing every review being 5*, obviously I want it, but I feel it's beyond my control now. It is what it is. However, I am concerned that it could impact my TRS (along with the other coming changes such as success score) if we need to maintain 4.7. Maybe it would be better to have just changed stars from out of 5 to out of 10. I don't know. I don't mind them improving the system, I've said before I think that 5* or fail is flawed for ratings. I also read somewhere that the goal is to take the pressure off receiving 5* reviews, but if you need 5* reviews to be TRS (and that's the goal for 99.9% of sellers) then the pressure remains. Anyway, my plan is to increase some of my prices further rather than reduce them. If I'm going to get dinged on value for money then it may as well be worth it for me, I also think I can further dissuade value (McDonalds) buyers from working with me, and instead get the Michelin buyers who are used to quality work costing more. As I say nothing wrong with McDonald's (ok I know there is but you get the point), I just didn't want to sell like that. If this does end up being a race to the bottom though I'll just flip my model. I'll charge silly money for consultancy, and become an agency, hire super cheap talent, a VA manager to run things and lower my prices for all non consultancy work, then churn out the work. It won't be what I'm truly capable of delivering, but I guess if buyers are happy, then Fiverr is happy, and I'll be happy (I think!). Happy Valentines day! It's going to be an interesting month!

Hey everyone, been a little while! My love/hate (often introverted) relationship with social media got the better of me and I checked out of all social media for many, many months. Someone forwarded this post to me and so I've now pulled off the forum (and linkedin) bandaid and thought I'd say hello. Glad to see a lot of familiar faces here, and despite some ups and down you are all doing well and pushing forward! I'd say my Fiverr year has been consistently 'ok', no massive growth, but also no real pull back. The last couple of months have been a bit quieter, but I got an average/poor review, and also took the whole of August off so maybe it's a consequence of that. I also think this time of year, between Thanksgiving and the new year are usually a bit quieter if memory serves. I'm planning to do some overhauling of my gigs in the next few weeks, restructure how I'm doing things, and maybe even launch some new services in the next couple of months. I feel I haven't really grown much (in every sense aside from my waist line) and I want to take some action instead of thinking about the action. Some of the things on my todo list are the same things from January this year so I know I'm procrastinating. I should check in more often here. It's genuinely very nice to see all the talking points, thoughts and opinions! You're all decent people. Wishing you all the very best this holiday season and into the new year!

There are lots of active gigs that aren't allowed. It takes Fiverr time to find them and remove them. If you got a warning you should have received an email telling you why. Contact support@fiverr.com if you need more information about it or you think removing your gig was wrong.

Yes. It says in your screenshot 'over the course of 30 days' and you are at day 16. I can see your gigs on Fiverr. What gigs did they delete? Are you sure?

It means you received a warning 16 days ago for breaking the Fiverr Terms of Service. To maintain your level / be promoted to the next level you have to have zero warnings in the last 30-day period.

Thanks for confirming! Given it was scheduled for yesterday but the reminder came out for today I’m guessing something has messed up and it’s not happening. It was also scheduled for 3 hours. Seems kinda long!

It was scheduled for this time yesterday, but the link didn’t work for me. I just got an email reminder saying it was starting now so I figured someone got the date wrong but the link still doesn’t work. Anyone else?

You don’t necessarily need to change anything. A lot of freelancers have suffered reduced demand in recent months due to the economic climate. Review your competition, check your pricing is competitive, make sure your gigs look good and even perhaps launch a new gig. Obviously check your analytics, if orders have dropped perhaps you had a bad private review. Finally as mentioned becoming TRS isn’t automatic, TRS sellers are hand picked by Fiverr. This info is available in the help centre, and so are lots of other great tips so if you haven’t read it thoroughly I think it’s definitely worth doing. Oh also, to add, I think AI is really destroying some categories. There’s some great tools for literally every category, maybe you’re a victim of that.

Congratulations @filipdevaere, very happy for you and well deserved!

Too risky, unless you have worked with them before and trust them. If they are out of money I would tell them you are ready to complete the work when they are ready to pay.

Yes it's possible. Contact support and check with them. The terms of service were recently updated so perhaps you've been impacted (rightly or wrongly) by those. Stating the obvious... be clear with customer support. Concisely explain what your gig is/does, and therefore why it doesn't break ToS. Make it easy for them to understand and therefore help you. Good luck!

Demotion means you will lose a level, so if you are TRS you will go to Level 2, if you are level 2 you will go level 1, and if you are level 1 you will go to new seller. As for when you start getting orders again, no one knows. Follow the terms of service and this won't happen again.

It is a 'promoted gig'- the Fiverr seller is using the promoted gig feature. The seller will pay if a buyer clicks on the Ad.

Read this article and Contact Customer Support. https://www.fiverr.com/support/articles/360010978618-Chargebacks-and-seller-protection

Yes, that's correct.

Most here are talking about gig rotation, and I know that's a common view. I'm going to say that's not the way Fiverr works. Obviously none of us know, so this is just my view, but I did hear it from a 'reliable little birdy'. I agree that as @smashradio said Fiverr is a matching service, and @proconsultn2035 said certain things are beyond our control. There are so many factors... your performance, competitor performance, the market, the economy, buyer behavior, non-Fiverr alternatives, and many others. But gig rotation? Nah. Just removing you from a position to give someone else a shot? Nah (not in my opinion anyway).

@donnovan86, I know you're very tired of repeating yourself re gig multiples, and I'm not saying @Yoav.M can solve it, but I'm sure if anyone can escalate this to the relevant product people internally at Fiverr he can!

Hi Yoav, if this will be the main place then probably it should go to pinned topics but to be honest if there is one topic that should be pinned then it’s @williambryan392’s topic for all newbies. Thanks @mariashtelle1, I'm blushing. And for anyone else reading this, the only reason this topic is any good is because of all of the other great topics contained therein that others created before me!

You can download the fiverr app on your iPad. Thanks @Yoav.M, nice work! 💪

Now for a basic question, but I'm curious to hear as I think I will take the plunge shortly... Has anyone lowered prices, and if so by how much in the last few weeks or so to try and generate more orders?

Sorry, I should have been clearer. I have edited my above post. I meant orders for my LinkedIn optimization gig. Just regular Fiverr buyers coming through Fiverr like they normally do. I have not heard of another style of system.

That's interesting for sure, and on a separate note congratulations on the new milestone achievement. My only counter would be that it's not a meaningful data set. Could just be an edge case / 2 outliers. Similarly, my 2 biggest orders for my LinkedIn gig were about 4 weeks, they both purchased all the gig extras within about 2 days of each other, and both left sizeable tips. I actually thought I was maybe being scammed lol, but all good so far. Even so, overall, it does still seem strange what's going on.

I increasingly think this is the result of a macro trend - recession. For me, impressions and clicks are up (for now), and I woke up to a Fiverr choice order. This tells me that Fiverr still 'likes' me. However, I'm still getting far fewer orders overall. Only a few messages a day and 1 order every few days, vs. previously getting double digit messages a day and several orders a day. If impressions had tanked then I'd think it was a private review issue. But because my stats are up, but orders are down I think this is buyer behaviour vs. the algorithm (at least in my case). Many talented people have been laid off, causing more to start freelancing, and at the same time, businesses are cutting costs. I wouldn't be surprised if we are all suffering from this to some degree. I have friends working on other platforms, and they similarly say that revenue has dropped substantially over the last couple of months. Or of course the matching algo could be showing me to the wrong buyers, but if that was the case I would think Fiverr would have seen a massive drop in sales across the board, and in turn they'd take action. Obviously this is all just speculation...

I've been waiting to comment on this fully because I took 30 days off in February as unavailable so I thought this was another variable thrown into the mix. I also paused a couple of gigs a few weeks ago. What I'm finding strange is that my impressions are pretty good, but the amount of messages has really dropped off, and so has the number of orders. Back in January I was getting 3 or 4 orders a day, for the least couple of weeks it's averaging 1 or less. But I've still been getting some Fiverr Choice orders. That's the really strange thing to me. So, I'm assuming that my BSS is good otherwise I wouldn't be getting FC or good impressions. I've also noticed that on certain days when I do get messages they are all often from specific parts of the world, whereas before they were random. I do feel something has changed, whether it's the algorithm, the upcoming/present recession, recent layoffs causing more new sellers, or something else- I have no idea. Probably a combination. I would be surprised if I wasn't alone in saying that I had got a little comfortable with the order regularity, and so hadn't updated my gigs for at least 6 months. Time for some changes.