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  1. We stand in solidarity with Ukraine and want to support Ukrainian freelancers on Fiverr who are able to and want to work during these extremely difficult times. Want to join the effort? Show your support for Ukraine by finding someone who can provide the services you’re looking for – then make sure they’re available and get great things done together. https://www.fiverr.com/stores/support-ukraine
  2. A buyer ordered from my voice over gig, as per usual I completed it using the script provided by them in the order. After completing the order and the buyer accepting the delivery completely, they are now coming back to me saying it was the wrong script, and they'd like me to re-record the one they meant to send. They also placed the order wrong. They paid for 1800 words assuming they sent the other script, but sent a 1000 word script. I'm offering a discount of the difference for what the order should've costed on a re-order of this script. They're still giving me a hard time and want me to re-record it for free. I already did the work and delivered as required, I'm really not in the mood to re-record because of something that isn't my mistake. I'm worried about a bad review. What should I do here?
  3. Hey there, I will try to keep this civil even though that issue has been making my blood boil and I am usually as calm as it gets. I have been using Fiverr over a year, I have 43 completed gigs and my rating has been 5 stars all the way, I always go above and beyond to make sure my clients are happy with the services I provide ( 3D art ). I always follow the rules, remind people that I cannot take payments out of Fiverr, use materials I own the commercial rights to etc. Recently I had this client that came in and wanted me to work "his way". That meant that he had no clear idea of what the piece was, but that through lots of back and forth we would get to create the piece. I will skip the hell that this has put me through, I just bought that bullet and learned that I should have communicated better on that. After 50 hours of work we finally got to the final version. I deliver the files that were agreed to. Now instead of closing the gig, he asked me for the 3D source files of the project. Until that point we had never agreed to me sharing these files if I were to finalize the gig. I tend to not share them as they contain all of my workflow, and if I do I charge 25% of the gig. But because I refused to deliver them right there and now with the final piece, he reported my account, and to my ( burnt out ) minds surprise, Fiverr immediately gave him reason. 50 hours of work, unpaid, my account freezes and I cannot message people. It has been 5 days and no one in the support is getting back to me. I have very clear proofs that the situation happened as I am explaining it, everything is written in our messages. How do I proceed to fix this mess ? Again this has been over a year of work playing by the rules and getting treated that way has been really rough. If anyone has been in a similar situation feel free to share. Thanks.
  4. Last 30 days My gigs are ranked well I will get Impressions clicks But Not get Orders😭 See my Last 30 days analytics, Please Help me how can get Orders, I can do hard work for get success
  5. Can I ask the buyer for feedback once an order is completed? He liked everything. But for some reason he may have forgotten to give feedback. Does it support fiverr?
  6. Hello there! Couple of years ago I've decided to become an independent illustrator and choose the Fiverr platform to find clients; all was great and I've even started to believe that there might be a bright future, until someone (who cannot be named) decided to start a small ̶v̶i̶c̶t̶o̶r̶i̶o̶u̶s̶ war. Since that many organisations decided to cancel russians, who have nothing to do with the events in Ukraine (someone even decided to ban russian cats, lol, what a shame). PayPal and Payoneer don't work in my country anymore, so I can't continue to work as a freelancer here, I can't even withdraw my money... But there was a time when Fiverr accepted cryptocurrency (Bitcoin) as a payment method, so is there any chance to enable it again or make such an exception for russian sellers? I guess you shouldn't worry about our taxes, I think there are no russians who really want to pay for the war or even support it. Thank you for your attention!
  7. Is it no longer possible to withdraw your money if you're from Russia? Payoneer and PayPal both have stopped working 😞
  8. i used my identity card and i have only 17 then immediately fiverr stopped my account is there any chance i can get back my account
  9. Hey everyone, I need serious assistance rn for my problem. I am a seller on fiverr since 2019. I have been doing good on fiverr. But like a couple of months ago, fiverr asked me to verify my id. I couldn't do that at that time, also i didn't know i was so to verify my id within 15 days. After 15 days, i got a message stating: "your account is restricted, since you didn't verify your identity." I immediately went to verify it since there was an option that you can still verify yourself. I gave them a picture of my ID card and clicked a photo of mine for verification. And it's been a month, no reply from fiverr. I have my balance in my account. But my seller profile is not showing. They have restricted it. It’s totally unbelievable. It's disastrous for sellers like us. I have built good relations with my clients on fiverr. I was delivering them projects daily. And now, I am disappeared and they have absolutely no clue where am I. And the most disappointing of all, there's no way to communicate to fiverr support, to register your complain as a seller. I have to post my problem here on this forum. Kindly if someone can help, please do. It's frustrating and depressing at the same time.
  10. CAN YOU PLEASE ENSURE A CUSTOMER SERVICE REP OR SUPERVISOR ACTUALLY READS THIS COMMENT IN FULL & PROPERLY FIXES THE ISSUE? I'M TIRED OF GETTING RESPONSES THAT DON'T EVEN APPLY. So I signed up for my account via the GOOGLE LOGIN OPTION. It skipped through the next page like an error and chose a random username for me. I did not like the username. I decided to change my email and disable the account. I went to rejoin the site with GOOGLE LOGIN OPTION and it just kept saying that my account was disabled. They've reopened my account and I made sure I changed the email on the account. I did as I had thought. Correctly. But every time I try to log in using the GMAIL LOGIN OPTION or try to rejoin the website using the GOOGLE LOGIN OPTION it says either the account has been disabled or it logs me into the account with the changed email and username I do not desire. I've talked to Fiverr Customer Support about 6 times about this via email and they completely disregard what I am saying. Your customer service refuses to read what I have said in full and they give me the proper fix. So I've decided to come here to get my issue fixed. You can view an example of the failed attempts at service via one of my ticket numbers that I'll provide here. >>> #6795576 My goal, in the end, is to disable this old account from my email via the GOOGLE JOIN/LOGIN OPTION so that I can actually create a proper account with the desired username. I still have yet to understand why it never gave me the option to choose my own username. CAN YOU PLEASE ENSURE A CUSTOMER SERVICE REP OR SUPERVISOR ACTUALLY READS THIS COMMENT IN FULL & PROPERLY FIXES THE ISSUE? I'M TIRED OF GETTING RESPONSES THAT DON'T EVEN APPLY. FYI I emailed "Frederico of Customer Support" (via this ticket number listed) the forum post and link so if it's ignored we will know who is to blame. I have gone through my emails and have decided to list the failed attempts with screenshots. Those will be posted next, to the forum. Please just fix the error. I'm tired of waiting. I've been waiting and conversing back and forth. Your customer service doesn't seem to respect my time though I have respected them thus far in spite of multiple errors and their obvious lack of reading the actual full email. It's insulting. I hope you don't treat all your patrons this way.
  11. I'm a Bangladeshi citizen by birth. And i'm proud of my country. I'm a professional freelancer. At the beginning of my job, I've realized that there are many buyers ignore a seller just for being new or Bangladeshi. I would like to draw your kind attention to fact that there is about 27% of the totall freelancers are Bangladeshi. Statistics proves that we're in the 8th position around the world. So, there is no scope of avoiding Bangladeshi freelancers. Because most of them are industrious, skillful, sincere and creative to their job. so, I assure you all that you don't have to feel any hasitation at the time of hiring a Bangladeshi freelancers to perform your job. Even If he/she is a new seller, then you can hire him/her. Because there has an experienced guider behind a new Bangladeshi freelancer. And this guider assists in their every step. Thank you.
  12. Hey! I've been on here and I've noticed I can't get any views. For my post, I'm offering services for producing music. I'm am even offering my services extremely cheap to get some reviews first and gain traction. I'd like to think I have a good gig and I'd also like to think I'm good at what I do. It ranks first page in the middle when the phrase "video game soundtrack" is searched. However, I only have 4 views on it in 4 days. It feels very difficult to get a sale if you don't even get views. Heres the link: https://www.fiverr.com/zachpcmr/create-an-original-soundtrack-for-your-video-game-or-project Please, any help, and critique is appreciated greatly. Thank you so much
  13. I have optimized all my gigs to the fullest but all I am getting are fake spammy buyers without any real work who are just wasting my time. Should I really take a paid test on fiverr or is it okay if I just keep on grinding like usual... I need some pro tips
  14. Hey! I've been on here and I've noticed I can't get any impressions. For my post, I'm offering services for producing music. I'm am even offering my services extremely cheap to get some reviews first and gain traction. I'd like to think I have a good gig and I'd also like to think I'm good at what I do. It ranks first page in the middle when the phrase "video game soundtrack" is searched. The gig is active. However, I only have 4 impressions on it in 4 days. It feels very difficult to get a sale if you don't even get views. Here's the link: https://www.fiverr.com/zachpcmr/create-an-original-soundtrack-for-your-video-game-or-project Please, any help, and critique is appreciated greatly. Thank you so much.
  15. Due to very negative work experience, i blocked a buyer after completing their order. The buyer probably turned to fiverr support and the support personnel wants me to resume conversation with the buyer. I have explained myself to support but i really don't want to talk to the buyer anymore. What happens if i do not respond to the support request ? Will the issue remain unresolved ?
  16. Hi, I'm an Nsfw and Sfw artist and I need to speak to customer service, is there a problem if I speak to them because of my content?
  17. Fiverr just stole money from me! I accepted a custom offer and paid but fiverr is saying I didn't accept the offer even after just taking my money. I have lost $46 AUD and have no order ID to submit a request because it didn't bloody give me one. The hell is this!? What do I do!?
  18. Hey everyone ! So i ordered custom Gig after long discussions of 2-3weeks finally i placed the order ,in the conversation i asked him about “EXTENSION” SELLER :what does that means , After that he delivered the custom GIG and it was “python script “ And Not A “Extension”And to setup Script it took more 2Weeks bcz sometimes I don’t have time and sometimes seller doesn’t have time After setting up Python Script i asked him “This is Not Extension “ It is Script” Seller : pay some extra “$” and i will make Script into Extension !! I paid again some $$ and it took him 4-5 days more after that to setup that extension more 1WEEK went and SELLER Is like This is Not possible to Make give Me Another Project i will manage your Money In that Project , I asked him What about Money that i paid for script, Bcz the script is Not Even working , Seller has Told me that he will fixed But it’s been 2 days he is Not Even replying To My Message (This whole Things Is about 2Months ) please suggest what should i do ,1) should i asked for Refund ? 2) leave 1 star ratting ? Please suggest
  19. Hello! Im new on Fiverr I had an old account with numerous orders, but it was too old and i left using that account. After two years I came back but was unable to get any order. So i deleted that account and made new one. Now i need support to get some orders Niche : Wordpress Web Development Shopify Data Entry Product Hunting (Entry Level) Bulk Email Collection Yellow page Scraping
  20. https://www.fiverr.com/growth_strategy This is my Fiverr gig link any saw and tell me my gig image and title and description all okay. If my gig any problem the tell me how to improved my gig. Thanks for valuable time and answer.
  21. Hello all, I just want to say to the BUYERS that for GOD sake also take care of all new sellers. They also have a lot of experience as the top sellers, level 1 and level 2 have. they also have a hope to get the order on Fiverr and support his family and more financial problems. one thing that i am telling you is that I am not talking about myself. i am talking about all of the new seller. just enough thanks
  22. I'm fairly new to Fiverr and have accumulated a good chuck of change so far, and I want to be able to withdraw it. BUT the system wouldn't allow me to. Ill click the type of deposit link, Ill get the email, and when I click the link in the email, it just takes me to the home page. I tried contacting support (Still OPEN) and it's been almost a month. Has anyone else had this issue? If so, have you found a fix?
  23. Do I have a leg to stand on to ask for a refund when a seller has used illegal resources and nulled templates for my website? These Nulled websites contain malware and provides a threat to my clients website. He did not disclose this information to me before accepting the job. I cannot provide illegal work to my client therefore I need a refund in order to redevelop this website. I have sent a message to support but is this the best way to go about doing it? The seller has now blocked me.
  24. I received a link from buyer (hacker) and that was malware which I didn't get at that time So I opened that in my laptop. And right after that hacker hacked my system and fiverr account and placed 4 orders from my balance. As this is unusual activity Fiverr immediately disabled my account temporarily and takes the access from me and cancelled all the order which hacker did to multiple seller I contact fivver and tell them full situation and they already knew that my account got compromised. So they asked me to verify my details like Payoneer I'd numbers. Last 4 orders amount and later they asked me to verify identity which I did, and my identity is verified NOW. I am able to login in my account but I am still getting account disabled notification. My question is is there anyone who experienced same in past and how much time Fiverr support takes to reactivate accounts like this? It's been 48 hours and Fiverr support didn't replied me so I am worried now about my gigs as they were ranked on 1st page so I don't want to lose my page ranking I will be very thankful if someone give me right answer?
  25. Are sellers in Fiverr safe? Incase of any assistance do the sellers get adequate support here? I have booked a complain here 4.5 months ago, but still didn't get any support from Fiverr. I think it's a matter of concern for sellers to work in a secured way world wide.
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