williambryan392

Oh interesting! Haven't seen that before. My response time is under an hour but still not quick enough to qualify I guess, or I don't have the feature yet.

Huh?

I noticed the 'recommended' element got added to promoted gigs recently. The obvious insight is that you are more likely to be successful by promoting these gigs. Currently 4 of my gigs have recommended and 2 don't. So what I'm also taking from it is that I need to do better on the 2 that don't.

Does anyone need a bloxburg house!? 😆 I'm kinda over the annoyance of briefs, it is what it is, but people trying to solicit business is particularly annoying.

Moving in the right direction! I actually started making a crazy big offer to briefs (great suggestion @frank_d, even if only joking) which then enabled me to message the buyer. I'm now thinking, if briefs are still targeting the category level I'm guessing they go to a lot of sellers, so buyers will potentially now be receiving a lot of messages to their inbox. So, I'm wondering... a) If you're a buyer that puts out a brief but also sell on fiverr will this impact your response rate? b) I can see buyers marking messages as spam if they suddenly get a lot of messages?

I met a regular buyer of mine for dinner last week. They had just arrived in Tbilisi, Georgia having managed to get out of Ukraine. I now consider that buyer a colleague and a friend. That's the only fiverr person I've met in real life. Like others I use the follow to bookmark credible sellers that give great information/insights.

Search the forum @mrsazzad14. Frank and others have shared lots of helpful posts already. This could be a good place to start:

I think you pretty much nailed the issues @frank_d. These are some ideas that are probably stating the obvious and are rehashing some of what you've previously suggested... Perhaps a word count minimum on the description would help, although it would be easy to get around. Re your idea of a form I think that makes sense, but one where sellers can clearly describe what's included, set the price and the delivery time frame. Re relevancy, it seems to be stuck at the category level, could it go down to the gig level. Now this might be a crazy idea (and I know it's ill thought out on my part)... but offer a zoom call to the buyer at a flat cost after the form you suggest has been returned. Not sure what it should cost, maybe $30 for 30 minutes. No rating involved. Buyer can choose which sellers they choose to have a call with to then discuss their requirements. Like I say I haven't thought it fully through! If the goal of briefs is to look after more premium buyers and get away from the BR cesspit vibe this could maybe achieve that.

Had a long day and couldn't help but reject and hit the 'other' option so I could share my frustrated reason: Everything was too vague. Does the buyer want leads, a pitch, a strategy or someone to actually hire her, is she trying to sell a service? Could this buyer be confused about what a brief is for? I've not been able engage with any brief yet because I cannot understand what the buyer wants and therefore cannot quote effectively. I really don't see how this feature is different to a buyer request. Why does fiver think 'I'm a great choice'? Because I have a gig in the Business category? Is that it? Maybe I should have done a massive offer. $10K. But then I'd have to go through the inevitable cancellation dance, or have my offer rejected, both of which I fear hitting my stats/standing. Sorry to deprive you of more entertainment for you and your popcorn @frank_d 😆😉

I don't want to turn the feature off in case they actually prove useful, but this is a bit of a joke. Does the buyer want leads, a pitch, a strategy or someone to hire her? Could this buyer be confused about what a brief is for.

Nice work adding the banner fiverr! 👏 Nice

I have no doubt that's made your day @mandyzines 🤣🤮

I am not certain but I think for unavailable you pick a certain period, e.g. 2 weeks. When you pause a gig it is paused until you stop pausing it.

I've received 3 or 4 Briefs now. All either completely out of touch with what I offer, or nowhere near enough info to accurately quote. Briefs just feel like buyer requests under a different name, like they've tried to rebrand it because they've seen so few established sellers engage with BR's. I don't see any meaningful difference. Am I missing something?

I replied that the message to message them first was in the requirements so I couldn't see it before purchase. I then gave my requirements and he completed the gig. It was fine in the end!

I think this is one of those rare occasions when it makes complete sense for this kind of gig, and is when it should be used 🙂

This is a rant with my buyer hat on. I know this has been discussed before here but I want to rant. Bought a background removal gig for $5 yesterday. They are a new seller (I like supporting new sellers and I like that it was cheap). The first message I got from them was 'y u did not message first'. This request wasn't in their gig description, but was in their requirements (it was the only thing in their requirements). I think if you want buyers to message you first you are on the wrong platform! Go to another platform where that is how it works. The joy of fiverr as a buyer is being able to find a service and buy it quickly whilst having confidence in the delivery deadline being met. It's like a supermarket. Buy what you want, when you want and get it when you expect. If you're a seller that does this, may I ask why you do it? Do you not have confidence in being able to deliver the service you offer? Do you have too much work? What is the reason? I'm 99% sure you can avoid the need to get a message first if you use the tools fiverr gives you, have a clear gig description and have clear requirements. Rant over.

That's great news! Thanks as always for the quick response. If Alphabet/google/youtube can demonetize certain Russian broadcasters and Meta/Facebook can decline Russian requests to stop fact checking then I like to think Fiverr can also do something a little special/extra in this situation. To be clear, I mean by supporting Ukrainian sellers and buyers, not by targeting Russian sellers and buyers.

lol, no, correction: it did. @frank_d From what I've read previously you're pretty well connected to some execs/employees at fiverr, at least far more than the average seller. Do you know if anything extra is being done or plans to be done to support those like @lenasemenkova?

I think a lot of people feel the same. Donations to aid agencies will help, but I know not everyone is able to do that. Petitioning your government to extend current visas, waive new visa requirements and allow refugees to enter is one thing that just costs a bit of time. Joining peaceful protests / marches is another, they appear to be happening in dozens of countries. These are tangible actions that can have tangible effects.

I'm sad this post hasn't got more traction on the forum. It's great that fiverr is acknowledging the issues facing Ukrainian fiverr users at the moment. I also expect there isn't one fiverr seller in Ukraine that isn't suffering or distracted right now. Could fiverr guarantee to waive/wipe/remove any late delivery, cancellation or response time impact automatically from the sellers account if they are currently in Ukraine whilst this conflict rages? It would be wonderful to see fiverr going the extra mile at this time terrible time. This would also remove at least some tiny bit of worry/stress from a Ukrainian seller as they either head for a front line, a shelter or as a refugee to those wonderful neighbouring countries that are offering support and shelter. Users may not be able to access their accounts but hope to have an account with fair/accurate stats to return to. It would be a really nice touch by fiverr. If a buyer wants to cancel they can of course contact CS. I hope that peace and freedom prevails, and prevails quickly.

I was told by my SSM that repeat buyer score is based on the same buyer buying another gig from the same seller in the same category as their previous purchase. I don't think repeat buyer score should be limited by category but should instead just be based on the same buyer coming back to the same seller, regardless of gig or gig category. For example, I have buyers coming to me for career advice in the life coaching category, they then purchase a LinkedIn rewrite/optimization gig from me (a different category), followed by a purchase for interview coaching which is again in a different category. In this example I have successfully up sold and retained that buyer a further two times after the original purchase but it doesn't count as a repeat buyer in any way. I could make an offer and do the LinkedIn and interview coaching under the career advice gig, but I think this isn't accurate, would be gaming the repeat buyer score and may confuse the buyer which is why I don't. However it just doesn't seem right that I've had multiple repeat buyers and it just doesn't count towards my repeat buyer score. Perhaps there could be 2 types of repeat buyer scores, one at the seller level and one at the gig level. This may be confusing and I think having it at the seller level is more telling/accurate. The same goes for when I sell a business consultancy gig, then a business plan gig, the a LinkedIn optimization gig. Again, no repeat buyer score 😭 Having the trophy would be good for buyer confidence, but more importantly I assume fiver considers it when judging how a seller is performing and how it positions sellers on the platform, that's why I really care! Just my two cents 😀 🙏

Nice work Columbo (I don't mean that sarcastically!) Whether you qualify can change for a variety of reasons. It's not just based on your public reviews, but also the private reviews that fiver asks buyers for as well (these are more important than public reviews), as well as other factors. Additionally, as other buyers become eligible to use the option to promote gigs it may impact your ability to promote. Fiver is a marketplace, there is always ebb and flow. Just wait, do a good job and it should come back 🙂

do you mean unqualified for promoted gig feature? or...?

@benedictrm 's advice is great. I’d follow it. It’s not over yet I think. I think CS will do something, just be articulate, thorough and polite with them. So far I haven’t been disappointed with the service. So far…