Take a Test, Earn Trust!

[cyaxrex]

On 9/8/2018 at 8:19 AM, annai80 said:

I like that idea 👍. That would save a lot of issues ahead of time and I think it would decrease the amount of customer support tickets too.

How would this decrease support tickets? People get banned, warned, or get orders cancelled without reason. Then they contact CS to attempt to find out why. Will sellers taking a TOS test suddenly make them psychic?

[misscrystal]

Having questions such as what is meant by brand management without any correct answers and duplicate answers seems like a situation no one can win. I wonder if the person who wrote that question thinks one of those answers is correct. All the answers relate to managing some aspect of the staff. The term brand management speaks for itself.

[maitasun]

Having questions such as what is meant by brand management without any correct answers and duplicate answers seems like a situation no one can win. I wonder if the person who wrote that question thinks one of those answers is correct. All the answers relate to managing some aspect of the staff. The term brand management speaks for itself.

Any serious and reputable test should be faultless and driven by higher qualified personnel than the one to be tested. Not by someone who comes in saying to know what to do and how to do it and clearly doesn’t.

If someone takes a test, the least that can expect is to be evaluated by someone better than him/her and through a high quality, faultless test, otherwise, is insulting.

[chumkee]

good test result does not always mean you have a very good skill for the particular subject.

[misscrystal]

In marketing, brand management is the analysis and planning on how that brand is perceived in the market. Developing a good relationship with the target market is essential for brand management . Tangible elements of brand management include the product itself; look, price, the packaging, etc. – from wikipedia

So would the correct answer on the test be:
Managing the marketing budget? That doesn’t quite describe brand management.

[uk1000]

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

I’ve already found a lot of the answers (in full) to some of the new tests online. (I have no plans to take any tests). In this case, the problem here isn’t that you don’t know anything about poetry. The problem is that a scammer with a scratch of a brain cell will be able to ace every test. - Meanwhile, legitimate sellers like you will worry about the possibility of failing.

The problem is that a scammer with a scratch of a brain cell will be able to ace every test.

Though they do have things to help prevent people cheating,

eg.

The Secure Browser feature ensures that the candidate doesn’t navigate away from the online test or open any other application or browser tab

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

[misscrystal]

The problem is that a scammer with a scratch of a brain cell will be able to ace every test.

Though they do have things to help prevent people cheating,

eg.

The Secure Browser feature ensures that the candidate doesn’t navigate away from the online test or open any other application or browser tab

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

Most people have more than one device to access the internet.

[cyaxrex]

The problem is that a scammer with a scratch of a brain cell will be able to ace every test.

Though they do have things to help prevent people cheating,

eg.

The Secure Browser feature ensures that the candidate doesn’t navigate away from the online test or open any other application or browser tab

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

Or you could just create your own tests, specific to specific gig categories, and not use identical tests to those already being used by other platforms. - Then you have free reign to change questions and mix things up, should answers ever get leaked online.

Curiously, I wasn’t aware of the company behind these tests until they came to Fiverr. Now I have found 2 freelance marketplaces which don’t use their test format. In this case, it is possible not to use the same tests that other sites are using. You can also offset the cost of creating such tests by requiring users to pay to sit them.

As for the browser locking. This might have been a technological innovation in 1990. Sadly, these days there are people with multiple Internet access devices and so on.

[uk1000]

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

I think all these tests need to be revised by professionals before being released to the marketplace.

I’m already reading complains like this:

Answers 3 and 4 are the same. None of the answers are correct!

Why did Fiverr release so many tests? Why not release a few and make sure each test is perfect?

I think Customer Service is going to be flooded with complaints about bad test scores, bad questions, etc.

fastcopywriter:

I’m already reading complains like this:

Answers 3 and 4 are the same. None of the answers are correct!

Why did Fiverr release so many tests? Why not release a few and make sure each test is perfect?

I think Customer Service is going to be flooded with complaints about bad test scores, bad questions, etc.

Though Fiverr did start with just the translation tests, and just some members had access to the test. They still haven’t given access to the test to everyone - it’s going to take weeks (which seems quite unfair for the people who have to wait if there’s an advantage to sellers who take the tests and show the test scores). Though maybe you’re right, maybe they could have added more and more tests to the list of available ones. Though they might also have received complaints about certain tests not being available.

About the “Answers 3 and 4 are the same. None of the answers are correct”. It could be an error in data for the test. But could there possibly be another reason (eg. for some reason a possible answer isn’t being retrieved so it re-displays the previous one)? Would the same error occur if you ran the test on the actual test site (assuming this question came up on the test)?

[misscrystal]

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

Or you could just create your own tests, specific to specific gig categories, and not use identical tests to those already being used by other platforms. - Then you have free reign to change questions and mix things up, should answers ever get leaked online.

Curiously, I wasn’t aware of the company behind these tests until they came to Fiverr. Now I have found 2 freelance marketplaces which don’t use their test format. In this case, it is possible not to use the same tests that other sites are using. You can also offset the cost of creating such tests by requiring users to pay to sit them.

As for the browser locking. This might have been a technological innovation in 1990. Sadly, these days there are people with multiple Internet access devices and so on.

As for the browser locking.

I see an opportunity here for the mother of all bugs.

[andycancun]

Curious if voice over artists will be included in the tests, and how that would work.

I think by submitting a demo of a line or two provided by Fiverr. They would be reviewed by a Fiverr VO expert based on sound quality, quality of performance and punctuality. It’s done in a few other places to weed out poor quality.

[ib_khan]

great , but when will happen this test on our profile .
because i haven’t seen on my profile this kind test

[uk1000]

great , but when will happen this test on our profile .

because i haven’t seen on my profile this kind test

So the original post. They’re “gradually opening up this feature to all sellers over the coming weeks”.

😦 Surely they could do it a bit faster - like within 1 week or maybe just a few days (assuming there are no major issues - ie. any current big problems are fixed).

[ib_khan]

So the original post. They’re “gradually opening up this feature to all sellers over the coming weeks”.

😦 Surely they could do it a bit faster - like within 1 week or maybe just a few days (assuming there are no major issues - ie. any current big problems are fixed).

that’s fine .Thank you very much for info us

[arafatjamil01]

Great feature, this will make the client aware of what we are really good at.

Nice work

[uk1000]

I think by submitting a demo of a line or two provided by Fiverr. They would be reviewed by a Fiverr VO expert based on sound quality, quality of performance and punctuality. It’s done in a few other places to weed out poor quality.

Though these specific tests are all multiple choice and voice over tests aren’t one them, in theory you could also have an automated test that could test certain things about the audio file/waveform (possibly as well as the checks done by a VO expert like you say is done elsewhere). Maybe it could have speech recognition built in, analysing the waveform (eg. frequency analysis/audio spectrum analysis), checking duration, silent segments etc. to see if you’ve followed the instructions that could be partly randomised.

[miiila]

If some test answers are online they could also distribute test answers with lots of wrong answers online or they could keep adding new questions to the list of ones that could appear in tests.

Or you could just create your own tests, specific to specific gig categories, and not use identical tests to those already being used by other platforms. - Then you have free reign to change questions and mix things up, should answers ever get leaked online.

Curiously, I wasn’t aware of the company behind these tests until they came to Fiverr. Now I have found 2 freelance marketplaces which don’t use their test format. In this case, it is possible not to use the same tests that other sites are using. You can also offset the cost of creating such tests by requiring users to pay to sit them.

As for the browser locking. This might have been a technological innovation in 1990. Sadly, these days there are people with multiple Internet access devices and so on.

I know a platform where they actually check the deliverable, before the delivery. Of course, that requires staff, and it’s a more specialized platform, so they don’t need specialists from a-z to check.

However, that’s the only thing that would actually be useful for customers. With those standard tests, there’s no guarantee that the seller didn’t cheat, and no guarantee that the seller himself or herself did take the test. Could have been their dog, this is the internet, after all. (which would be okay if then they outsourced all their gigs to their dog, of course, but typically, they’ll outsource to cheaper workers than their dog)

Too expensive, takes too long for a platform as big as Fiverr, sure, unless the fees would cover it. 20% from sellers + 5% from buyers is a pretty sizable chunk, after all. Still, that won’t happen, of course, but even checking 5 (of course) randomly chosen deliverables for correctness/against the order specifications/whatever applicable in the category/for that gig/order would make much more sense for determining whether a seller is able to deliver what their gig promises, which is what counts, after all, for a customer.

If I knew that Fiverr did random quality checks on actual deliveries of sellers more or less regularly, just to pick a number, 5 per year per seller, or something? Yeah, that would inspire some trust in me.

Knowing a seller who sells a gig as an expert in branding was able to tick the right field “Brand management is the analysis and planning on how that brand is perceived in the market.” as the obvious choice among others that don’t make sense at all for almost anyone able to read (oh wait… but anyway, let’s pretend those tests weren’t broken and there was a correct answer for a moment) in a multiple choice test? Not so much.

But yeah, commonly, people don’t know and don’t invest time to know, so you can will them to trust a label they didn’t know how it happened quite easily, I suppose.

[fastcopywriter]

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

I’ve already found a lot of the answers (in full) to some of the new tests online. (I have no plans to take any tests). In this case, the problem here isn’t that you don’t know anything about poetry. The problem is that a scammer with a scratch of a brain cell will be able to ace every test. - Meanwhile, legitimate sellers like you will worry about the possibility of failing.

The problem is that a scammer with a scratch of a brain cell will be able to ace every test

Maybe, although I’m not even sure if passing the test leads to any benefits.

which seems quite unfair for the people who have to wait if there’s an advantage to sellers who take the tests and show the test scores

Maybe not, at this point, you’re a beta tester if you take the test, and you’ll find bugs that they won’t.

Personally, I don’t have a lot of faith in the tests. How do you tests writers? Just because someone has perfect grammar and spelling doesn’t mean they can write anything worth reading.

The GMAT on the other hand, has an essay portion, that can’t be evaluated by a machine but an actual human being has to read the essay and grade it. I can understand if Fiverr can’t have humans doing that, it’s very expensive.

[uk1000]

The problem is that a scammer with a scratch of a brain cell will be able to ace every test

Maybe, although I’m not even sure if passing the test leads to any benefits.

which seems quite unfair for the people who have to wait if there’s an advantage to sellers who take the tests and show the test scores

Maybe not, at this point, you’re a beta tester if you take the test, and you’ll find bugs that they won’t.

Personally, I don’t have a lot of faith in the tests. How do you tests writers? Just because someone has perfect grammar and spelling doesn’t mean they can write anything worth reading.

The GMAT on the other hand, has an essay portion, that can’t be evaluated by a machine but an actual human being has to read the essay and grade it. I can understand if Fiverr can’t have humans doing that, it’s very expensive.

Maybe not, at this point, you’re a beta tester if you take the test, and you’ll find bugs that they won’t.

Maybe we’ll find bugs/errors in the data, but some sellers are already showing scores on their profile.and if there’s a bug or something that gives them an invalid score, they still have the option to not show those results. Sellers with the ability to do the tests could be weeks ahead and at more of an advantage than those who don’t have the test option.

Personally, I don’t have a lot of faith in the tests. How do you tests writers? Just because someone has perfect grammar and spelling doesn’t mean they can write anything worth reading.

The GMAT on the other hand, has an essay portion, that can’t be evaluated by a machine but an actual human being has to read the essay and grade it. I can understand if Fiverr can’t have humans doing that, it’s very expensive.

The thing is the tests don’t have to be totally perfect and cover everything to be helpful to buyers (and sellers). There are various methods which could be used to test them (multiple choice, natural language processing, statistical analysis, neural networks? etc.). So while any test won’t totally cover everything (eg. a writer could write great fiction but could be bad at spelling) it should still be useful to buyers etc. and give an idea how well the seller performs in certain areas. One thing I saw was that the tests seem very app-specific whereas if you could deliver what is needed with any method available to you (like using any software, including those that don’t have tests available for them) then that should be just as good.

[Guest vima92]

Sounds good. Will be waiting

[carineb]

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

I think all these tests need to be revised by professionals before being released to the marketplace.

I’m already reading complains like this:

Answers 3 and 4 are the same. None of the answers are correct!

Why did Fiverr release so many tests? Why not release a few and make sure each test is perfect?

I think Customer Service is going to be flooded with complaints about bad test scores, bad questions, etc.

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

There are different tests for writing skills:

Content Writing

Advertisement Writing

Non-Fiction Writing (US)

Non-Fiction Writing (UK)

Article and Blog writing

Business Writing (US)

Business Writing (UK)

Freelance Writing

Web Content Writing

NewsLetter Writing

…

I am sure that you can pass some of these tests even if you are not a poet 😉

[uk1000]

So when it shows the test results, where it says “of x users tested” is that the number of users tested for that test from Fiverr or in total (for any person doing the test from any of the test company’s clients/customers)? If it’s in total (ie. not just those from Fiverr) and it’s a very low number, maybe it means that that test is so new/so few people have used it that there is a higher chance of errors in it (eg. errors in the data/question answers shown for the multiple choice options) - so that could be why one test had no correct answers shown for one of the test questions (ie. it was a new test and/or one that very few people had completed so far).

Also what does it mean if it says someone is in the “Top 10% of 2 users tested”?
And why does it say " DÉfinitions [score]" instead of “Definitions [score]” in one of the language test results?

[provizion]

Great stuff! Keen to see more development in this space to help people starting off like me.

[designertweet]

On my profile i didn’t see that option yet

[fastcopywriter]

I’m afraid of taking the test for Copywriters. The syllabus mentions questions about copyright, poetry, and other things that have nothing to do with being a copywriter.

There are different tests for writing skills:

Content Writing

Advertisement Writing

Non-Fiction Writing (US)

Non-Fiction Writing (UK)

Article and Blog writing

Business Writing (US)

Business Writing (UK)

Freelance Writing

Web Content Writing

NewsLetter Writing

…

I am sure that you can pass some of these tests even if you are not a poet 😉

Well, I took two tests. Got 6.9 out of 10 for Advertising Writing (passed)

9 out of 10 for English.

The advertising writing had a lot of questions that had nothing to do with advertising. Questions about sonnets, stanzas, poetry, copyright, whether only great writers can be bloggers, whether blogs count as writing samples, etc.

At the end of the test, you can provide feedback.

The English test was much better, and maybe tomorrow I’ll try the English Spelling test.

Each test took me 20 to 30 minutes to do.