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miiila

Seller Plus Member
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  1. ... How about something more 2023, the "feedback subscription", one-click-buyable for 3, 6, 9, 12, 24 months, or 5 years (with increasing discount), wherein, for a small fee, 5GPT checks a buyer's previously left feedbacks, and continues the pattern, with an artificially creative, customised, always at least slightly different, feedback text. Who knows, at least for many business buyers, 'time is money' isn't just a bonmot.
  2. On Fiverr: That customers I send a custom offer can accept it (as it used to be), while I'm in unavailable mode. Unavailable mode is too all or nothing. I'm sure there are many sellers who generally need or want to turn on unavailable, but still want customers to be able to accept custom offers that they sent to them. Maybe solvable through a "Yes, I really want my customer to be able to accept this custom offer that I'm going to send them now." check box. Else: world peace. A peaceful, healthy, and happy New Year to everyone!
  3. That. Hard to find something that's more subjective, vague, and non-descriptive of a Gig's quality, really. (Reminds me of the "Are you sure you want to press this button (leave x stars)? If you press this button, the thing you wanted to do by pressing this button will actually happen." Depending on my client, when translating such button texts, I try to infuse some humour there instead of letting it sound as if the person about to press the button might be out of their mind. As from my experience, yes, I wanted to press that button in 99.99% of cases. However, for Fiverr, I can't quite decide if this would be a bad thing, making people think, hm, if they ask me if I really want to leave 5 stars, maybe I shouldn't, after all?" just so, or a good thing, so that people who thought 1 star was the best rating, or pressed 4 accidentally on their tiny phone screen, get a moment to reconsider or correct their choice.) And that. If pro, then pro, please. Glad to read that the also rather un-pro "would recommend to a friend" is gone, though! Without a doubt, there have been lots of people over the years who clicked low stars for that, because none of their friends would ever need such a service, or they didn't have any friends anyway. I wonder if a completely different system, more buyerside-focused, might be more useful for buyers. Just one example, when a seller has buyers who keep buying, since years, but don't leave feedback at all, that might be more useful to know for them than seeing a dozen different buyers left a 5-star feedback for another seller but never returned and then went to a different seller for the same service (this specific thing only works for services that people typically don't just need only once in their life, obviously; generally, maybe it might also be worth a few thoughts if different niches or verticals might also call for different evaluation points. I also think that if Fiverr ask buyers for their important criteria, it might rather be things like quality of the delivery, reliability, professionalism in dealing with revision requests, flexibility, taking initiative, etc., than "value for money". I might be mistaken, though, maybe Fiverr asked buyers, and "value for money" came out top. Anything is possible, especially in the current economy.
  4. I didn't actually get the invite, maybe I shouldn't have dropped that highly suspicious envelope without postal stamp into the next river after all, but some irresistible force made me check the forum, and there it was, the much anticipated Mooch post. I'm still there, somewhere, not sure why, maybe my coffee addiction, life is still weird, I hardly have the time and or energy to even lurk, but peek in from time to time, for a dose of known names and friendly faces and the reassuring (or was it dreadful) confirmation that nothing really ever changes, umm... Long live the King and Espresso Bars... over and out (with reverently bowed head, slowly, backwards).
  5. I am uploading a Fiverr gig but it doesn't work I give my gig link can anyone tell me where is the problem

    My gig link: https://www.fiverr.com/s/8NEplr

  6. @Noam.Arik Thanks for the update! Admittedly, I didn't read all 19 pages of this, as most posts are just a more cluttersome kind of pressing the heart button, so I may have missed something of substance, however, like some, I don't really see any difference, and, what's more, the one thing that would really be useful - (regular/former) customers being able to accept a *custom offer* you sent them on desktop, like it used to be, doesn't work, and requires you to deactivate unavailable mode, wait until the customer was online and could accept your custom offer (timezones...), and then reactivate it again. When we activate unavailable mode, it's often just to not get new messages (or orders) from *new* people, while we're "mostly busy" but will happily send custom offers to former/regular customers, and it's bothersome that they can't accept those (it does still seem to work via the app, or so I've been told before by a customer, but most of my regular customers, business customers, seem to only use desktop). I forget that I need to turn off unavailable mode before sending a custom offer all the time, then the customer needs to message me to tell me they can't accept the offer for some reason, I need to explain, turn unavailable off, wait until they accept the offer (in the meantime, what I wanted to avoid with unavailable mode, happens, like other sellers contacting me with spam messages, my Response Rate dropping, because I can't respond to a spam message and the person gets kicked before I can respond, etc.), ... For years, customers could accept custom offers while we were in unavailable mode, I have no idea why it got changed – if it was so that slow people can't "out of the blue" accept a custom offer one sent three months ago and didn't put an expiry date on them, maybe some additional programming, a tick box "Yes, I do want this customer to be able to accept this custom offer that I'm about to send them, although I'm currently in unavailable mode." or something like that could help. Thanks for reading and maybe forwarding/considering this issue!
  7. Thank you for sharing such helpful information. I really appreciate your post

  8. miiila

    Fiverr PRO 2.0

    Our definitions aren't the same, it seems. I take the "top rated" a tad more literally, as it's not named "top selling". While the number of sales surely has and should have its part, those two terms aren't congruent to me, so a TRS with just a few hundred, or even a hundred vs thousands of feedbacks, "that don't surprise me much" (wasn't that a song...). I take the top rated more as an indication of quality rather than quantity of feedbacks. While "Pro", to me, = professional, nothing to do with number of sales, and a seller/gig with very few feedbacks or even none, and a seller of any level, can be professional. In Fiverr's former definition, it meant "did apply for and get PRO status" (as defined by them), and now, they seem to have changed their definition or criteria, perhaps because they wanted "more pros", as some people suggested, perhaps in reaction to what people here on the forum sometimes wrote about PRO gigs they saw, perhaps because they wanted to give sellers that fit their definitions of "pro" but don't apply, that status. In short, if it was named "Top Selling Seller", I'd agree with your take, but as it's named "Top Rated Seller", not quite.
  9. From my experience with a "very late" order that the seller never delivered nor reacted, the "very late" status starts from just marginally later than the "late" status, more like 2 or 3 days after going "late", not 14 days, and there is no automatic cancellation, only the automatic 1 star feedback. At least to me, it sounded like the order would simply have continued to exist, had I not finally cancelled it to get refunded (I probably had ordered from an abandoned account, seller never delivered nor reacted to messages). And the cancellation triggered the automatic 1* feedback, not the late delivery. Notable is that I couldn't have done anything against that 1* as a customer, even if I had wanted. 1* feedback and text are left by Fiverr system itself, hence you sometimes see 1* feedbacks with the exact same text "by" different buyers. Fiverr sent an automated message and told me that my order is "very late", and of the one-way cancellation option, once got into "very late" status, but also recommended contacting the seller to ask about it, by the way. To keep in mind is that after the "very late" status, cancellation is a one-way street for the buyer, I didn't need the seller accept the cancellation - which makes sense, since the seller had been completely unresponsive, probably abandoned their account. Which I guess is the main reasoning behind the one-way cancellation option, comparable to the 3-day auto-completion for cases when the buyer is unresponsive. So, as long as you don't deliver a "very late" order, the buyer can cancel at any time, and you'll get the automated 1* feedback. Just as an aside, regarding "very late" status and 1* feedback in addition to above comments, my above experience was with an order that the seller never delivered. As you can't extend anymore, you can't get around the "delivered on time" stat getting affected (fairly so, if the long delay is on you), but once you delivered, the buyer shouldn't have the one-way cancellation any longer, I guess, but can't guarantee, as I never had someone deliver nor delivered a "very late" order), and it also shouldn't hurt your order completion stat, as the order was delivered, albeit very late. Whether you actually should simply deliver or ask the buyer if they even can do something with the delivery at this point and want to cancel, is another question, and depends on your specific case, namely, are/were you and the buyer communicating, what the order and agreements were, and what caused the long delay (didn't the buyer provide requirements for ages, or was it bad planning on your part, or an emergency,...), and is between you and your customer service conscience to decide
  10. miiila

    Fiverr PRO 2.0

    I've always taken the "Top" as not (just) meaning at the top of the herd in number of feedbacks, but "awesomest" (meanwhile, both public and private) feedback. As such, I think it can well make sense to give someone with "just" 100 reviews the TRS badge, provided it's not all $5 1-day orders, both public and private reviews were all raving, and other criteria, like repeat customers, customer service, and whatever other public and private TRS criteria are met. But you have a point, the pro/not pro moniker might be easier to understand than TRS/not TRS, especially when there are loads of sellers with loads of great feedback, even as low on the level ladder as level 0 (if that's still called "new sellers", I hope someone has on their To Do list to take care of that confusing thing, too).
  11. You're absolutely right not wanting to tie one order to another and/or future order. I can't stand it if people try that. Usually, it's kind of a "blackmail/hostage" situation, and it's beyond me how anyone can be rude and unprofessional enough to put a business partner in that situation, or not see that. However, I'm willing to assume that some people really can't see it, but if they still can't, or claim they can't, after explaining, I'll shirk from such situations and people posthaste. Well done, standing your ground, and enjoy your vacation!
  12. A cyberpunk classic, William Gibson's Pattern Recognition. Because we need Pattern Recognition, need to be Cool Hunters, need to secure the perimeter, need to take ducks in the face at 250 knots, need some motivation and identification, and deserve some, on the surface, unproductive chill reading time, too. I often revisit it.
  13. miiila

    Summer Holidays

    My last vacation (had my laptop with me and did two or three smaller gigs, though) was a few days of London in 2019, right before COVID blew up. I was glad I could fly back unhindered and didn't have to stay in some hotel for 14 days of quarantine out of the blue. This year, I need to move to a smaller place, so, apart from the usual work, my summer vacation will consist of selling stuff (eBay and its customers can be a piece of work...), and possibly renovating an apartment, should I get one. It's fine, though, I don't really need a vacation, especially when I think of the many people who got it far worse than "needing" a vacation. If I could, I might want to go to Iceland this summer, new heatwave with up to 40 C expected... 😅
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