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It looks like there is a benefit of spam, if it resurrects good content like this! 😊 I'd like to add one more (obvious) pointer to your list, @miiila: Do not use someone else's picture as your profile image. This one really should be a given, but some sellers just don't get it. Be truthful on who you are (no matter how much you hate your picture)!!! Also, I read the comments from you, @lloydsolutions, & @mariashtelle1! It is sad that so many people come to the forum for help, but don't even read the helpful advice that is given. (I suspect this is because they wanted a response within 5 minutes, and when it didn't come, they left.) I just wanted to thank all of you for all your posts because even if the OPs aren't getting the message, at least there are others like me who do learn from all of your posts! I'm still a rather "new-ish" seller with experience only quantified in months, not years. So I still have a lot to learn. So please keep posting! Anyways, I thought it was a rare thing to see all three of you chatting in this thread rather than answering the flood of newbie questions! I'd like to see more moments like that!✨

Hi @donnovan86, I wrote more about CreativeLive here: https://community.fiverr.com/forums/topic/285035-🧠learning-for-free-on-creativelive/#comment-1801332 Compared to Skillshare and Udemy, it is similar, but since CreativeLive is now Fiverr-owned, there are some differences. Certificates - Udemy is the only one offering certificates (and that's only on select, paid courses) On Udemy, you pay by the course. On Skillshare you have membership access to all courses. CreativeLive has both options. Skillshare does offer free courses, but not as much as CreativeLive, which has 24/7 free courses available Both Skillshare (30k+) and Udemy (183k+) offer more topics and more courses than CreativeLive (2k), which is focused mostly on creative talent. Anyone can upload courses on Skillshare and Udemy ...CreativeLive instructors are picked and vetted by CreativeLive. Fiverr Learn courses are also starting to show up on CreativeLive. Personally, I love CreativeLive because I am hearing impaired and the transcripts that come with the courses are very interactive. Tthe words are highlighted on the transcript as the course is playing and I can "read ahead" or click on the words that I want to focus on to jump to different spots in the lesson. If you are viewing in transcript mode, the video player is hanging right next to the transcript so you can see both the video and the transcript ... which works so much better than subtitling. I read faster than I listen, so I often jump ahead to catch the video up to where I'm reading.

Thanks, @chriphenix! I think many new sellers come to the forum looking for the next "secret" or new thing to get more orders and sales. Sometimes we forget the underutilized tools that are right under our noses that can help us take our business to the next level. Fiverr really does give sellers a lot of resources to grow our business!

@totempower, I often deliver pictures with my order that are collages of images too. If you want the images to look exactly like your gig gallery images, the images have to be the same dimensions as the gig gallery images. The way I do this is by dropping all my pictures onto a PowerPoint slide (16:9 widescreen in size), and then I save the slide as a JPEG. That size makes my Live Portfolio image exactly the same size as the gig gallery images. You can see on my gig gallery that some of the images look like yours - that's when I was too lazy to put the screenshots onto a PowerPoint slide. 😅 Please try this trick out ... it should work for you!

As a seller, you can't. You have to wait until the buyer contacts you first. Unless you specifically asked sellers to contact you in the Buyer Request, the sellers who directly messaged you are breaking Fiverr TOS by contacting your first. Even though this isn't allowed, they can contact you because you are also a seller (if you were only a buyer, they would not be able to do that). You can treat these sellers as spam and "report" them. You are correct. They contacted you "as a buyer would but with no intention of buying." This is spam and should be reported. I think you mean, "Can I inbox potential sellers first, as a buyer?" Of course! That's how Fiverr is designed. Buyers can use the search function to find potential sellers that they want to work with. As a buyer, you can inbox sellers, even if you are a seller yourself. You should make it clear when you contact the seller that your intention is to buy their services.

Hi @saifullah054, The Help Center lists all the requirements to become a Level 1 seller here: https://www.fiverr.com/support/articles/360010560118-Achieving-levels?segment=seller To answer your question of how long it takes someone to become a Level 1 Seller, it depends on a number of factors. We can use your gig as an example. 1. Your account was opened in 2020, so it is already over 60 days old. 2. You haven't gotten your first order yet, so you need minimum of 10 orders completed and at least $400 earned from those orders. That would be 10 orders of your Premium ($40) package, or 14 orders of your Standard ($30) package, or 20 orders of your Basic ($20) package, or Any combination of the different packages to reach a minimum of $400 and 10 orders. 3. If you meet all requirements, the fastest you could become a Level 1 Seller would be August 15th. You would need to deliver 1-2 orders a day to reach this goal. How long it takes you specifically to get to Level 1 depends on you. I reached Level 1 status at the 3-month mark and become Level 2 the following month. Side note: Why is your forum picture female, while your Fiverr profile is male?

@omnilegentangel & @bigspaniard, can I just say that I thoroughly enjoyed reading this thread? 😍 I loved both of your comments! (following both of you now!) @omnilegentangel, I think you answered your own question on how to handle these clients. It's very easy to tell what kind of buyer you are dealing with if you get the chance to chat with them in the inbox. Occasionally, I'll get the buyer that just orders straight from my gig without sending a message through the inbox chats first. Either way, doing what you are doing, by asking questions and "getting a feel" for your buyer is the way to go. If I get an order from a buyer who hasn't contacted me first, I'll usually send them a quick response welcome message and "research" them while they are filling out the order requirements. I'll look to see if they have reviews, if they just joined Fiverr, as well as the Seller Insights that come with Seller Plus. Once the order requirements are filled out, I'll review them and have the buyer confirm the details and answer any questions they may have about the project. I also add gig extras to the order if they requested anything outside of the scope of the order. By then, I'll have a good idea on what type of buyer they are and how well we will work together. If they are brand new, I have a "Top 10 Tips for Getting Started on Fiverr" guide that I can give them to answer most of the questions they'll have. I agree with @bigspaniard that we need to give these new-to-Fiverr buyers an awesome experience so that they keep using the platform and feel good about Fiverr. Lol. I'm just the opposite. I'm completely clueless about "reading" peoples' intentions. That's why I do so well on Fiverr because everything depends on the written word. I also have a bit of social anxiety and may have to get up and step away from the conversation for a bit (which doesn't work well in real life, but on Fiverr, the buyers totally think I've got it all together)! 😅 @bigspaniard, you were smart ... I lacked creativity and picked my own name (first and last name). That makes me very easy to find off platform because unfortunately, that's how I'm set up online. Now I get a lot of spam on social media and LinkedIn from clients wanting to contact me off platform. I have to ignore their messages on social media and then send them a message through Fiverr's platform saying that I would love to connect with them, but can only do so on Fiverr's platform. It's a pain. I think there still is a stigma around "Fiverr" because all my family and friends are wondering why I'm working on a cheap $5 freelancing site, even though they know I've replaced my day job and now work full-time on Fiverr. I'm sure @bigspaniard can tell you more about this program, but basically you need to get on a waiting list to use the program. It took me 5 months to qualify and once you do, you pay $29/mo to have the following benefits: A Success Manager (who you can email at any time, plus have monthly Zoom meetings with) An advanced analytics dashboard Coupons to send to your customer A free month's access to CreativeLive's 2,000 courses (I decided to learn all of Adobe's products...those courses are easily $100 each) Quicker payments (I often choose to get paid as soon as my orders close) "Negative keywords" ... where you can add words to your gig that will filter out unwanted buyers. I use the negative words such as "essay writing," "thesis," "Amazon review," and "erotica" for my writing and beta reading gigs. There are also other benefits and advantages to the Seller Plus program that I haven't mentioned and new benefits are added often. Sorry, long post! I try to make the most out of my five-post-a-day limit. 😊I'm looking forward to reading more post from both of you!

It didn't take long @miiila! I only got 1 inquiry using my negative keywords a few minutes after I posted the negative keywords .... and then ... silence! It's wonderful! My productivity doubled. 🥳 Yay! No one asked me to write their essay or a scripted Amazon review since. I did get a couple of new seller spam in my inbox, so I'm wondering if we can add "hire me," "need work," and "give me work" to the negative keywords... 🤔

There are 65,355 services available when you type in "product image editing." The first gig to pop up was a Top-Rated Seller with 6 orders in queue. The second gig to pop up was a new seller with only one completed order and zero orders in queue. The third gig to pop up was a Level 2 seller with a Fiverr's Choice badge and 1 order in queue. There are also Level 2 sellers who are showing up in the search who have orders in queue. So there is work in the product image editing sector and plenty of it. And Top-Rated Sellers, Level 2 Sellers, Level 1 Sellers, and even New Sellers are getting orders. The question you'll need to ask yourself is, "How can I get some of those orders?" You'll need to be creative to stand out because competition in that category is pretty high.

Here are my negative keywords! I think it'll take several days before I start seeing a reduction in inbox inquiries from those using my negative keywords: Beta Reading gig - "Amazon reviews," "web reviews," & "erotica" (getting too many requests to leave reviews on websites) Research & Summaries gig - "essay writing" & "thesis" (getting too many student requests) Writing gig - "essay writing" & "thesis" (getting too many student requests) Resume writing gig - "Statement of Purpose," "SOP," & "essay writing" (getting too many student requests) Data entry gig - "mailing list" (to get rid of those asking me to collect emails, names, and addresses of individuals not businesses)

If there is any change in impressions or clicks, that will affect the rate. Yesterday my conversion rate was -0.1% today it is 0.02% and I've had no new orders. I have been closing orders, so that might be affecting it. For you, your 2 orders may be hidden due to all the changes in your impressions and clicks. Or they may not count until the order is closed. It's hard to say without a snapshot of what you're seeing.

This is just a snapshot and doesn't show us how your gig is performing over time. If you want to see how your gig impressions are doing over time, you have to click on your gig title to see the graph showing how your impressions are changing over time. You can also view graphs for clicks, orders, and conversion rates over time. These graphs should help you see how your gig is performing over time. You can read more about impressions, clicks, and Fiverr 3.0 here: https://community.fiverr.com/forums/topic/285318-gig-keywords-tag/?do=findComment&comment=1804323 I also noticed that you are new and haven't had any orders yet. Here are some articles that may be helpful for you: https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ https://community.fiverr.com/forums/topic/279005-the-first-5-things-you-should-do-when-starting-your-fiverr-career/ https://community.fiverr.com/forums/topic/282146-how-to-be-successful-on-fiverr-common-questions-answered-and-a-collection-of-great-posts-that-helped-me-achieve-trs/

@smashradio, I've ran into another type of buyer who deceptively agrees with all the gig extras I provide and innocently "adds-on" extra requirements. Do you have a name for this buyer? Example: Buyer: Can you also make another version of my resume tailored to the healthcare industry? Me: Sure, it's $40 (~43% off) for an additional resume. Please accept the special offer to add this onto the order. [sends gig extra for $40] Buyer: [accepts the offer] Thanks! I am accepting this offer in conjunction with you also doing my daughter's resume. See attached. Me: Your daughter's resume was going to be on the next order. Would you like to add on her resume to this order? [sends gig extra for $40] Buyer: [accepts the offer] What on earth justifies $40 for a college grad resume?!!! I guess I'll accept this, but you need to provide me with 2 additional versions of my resume. I need a general resume that is tailored to both the fintech and healthcare industry. I also want a comprehensive CV that includes everything I sent you in my supporting documents zip file. Thanks. [2 cover letters, 5 resumes, 2 LinkedIn profiles, many gig extras, and 3 deliveries later] Me: [sends 3rd delivery] Here are your latest revisions. Please note that any additional revisions will cost extra. Buyer: Where's the general cover letter? Also, all files need to be in txt format as well as the PDF and Word docs that you sent. Me: Only two cover letters were included in this order (fintech & healthcare). Also, as noted in the order requirements, your delivery is a PDF and Word document of each file. Changing all the files to txt will take additional time and formatting due graphics and columns in your resumes. Would you like me to add on the 3rd resume to the order as well as the extra txt files? [sends gig extra] Buyer: [ignores gig extra, but accepts delivery] I'm closing this order! We can take care of all the revisions and extras in the inbox. No pressure. 😊 Me: 🤦‍♀️ Although the buyer gave me a 5-star review, I gave him a 4-star review, and let him know that work and revisions are only done on open orders, not the inbox chats. I think he might give me a negative private review based on my inbox conversations with him. At least he paid! His order ended up being quite large with all his add ons.

Hi @deezonator, I see that you are new to Fiverr and the forum, so welcome! 😊 It takes time to build a business and getting those first few orders are always the hardest. Buyer Requests were a good source of orders when I was first getting started. At first, I thought I didn't have any Buyer Requests because it was empty every time I checked. Then I found out that most of the Buyer Request were coming in when I was sleeping (I am in Japan, but most of my customers are in the US time zone). There's a lot of competition on Buyer Request for new sellers, so you have to act fast and write compelling offers to get an order. Only 1% of my offers turned into orders, but I only needed 2 orders from Buyer Requests to jump start my business. The rest came through organic traffic and repeat buyers. I think I've only gotten a total of 4 orders from Buyer Requests. You can also use the forum to learn and grow your Fiverr business. You can get started by reading these articles here: https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ https://community.fiverr.com/forums/topic/282067-my-first-25-days-–-how-i’m-getting-the-most-out-of-fiverr-forum/ https://community.fiverr.com/forums/topic/279005-the-first-5-things-you-should-do-when-starting-your-fiverr-career/ https://community.fiverr.com/forums/topic/282146-how-to-be-successful-on-fiverr-common-questions-answered-and-a-collection-of-great-posts-that-helped-me-achieve-trs/ Please let me know if you want more articles or have questions!

Hi @mauriciodm, when you dropped from Level 2 to New Seller this affects your account for 60 days. So even though you have improved your stats enough to progress to Level 1 and back to Level 2, the negative stats that dropped you down to New Seller status still affected you. As a result, you didn't have orders for 2 months. Lack of orders also have an impact on your impressions because if you aren't delivering orders, the search algorithms won't see you as relevant to buyers who are searching for services that you offer (there are other sellers who are delivering orders that are seen as more relevant). You might want to read the article below to see the different ways to get orders (and to get ideas on what you can do to get more orders). Please also check out the 6 links I provided later on in the thread to another forum member. I think you'll find them all very helpful! https://community.fiverr.com/forums/topic/285033-getting-orders-👀-where-are-they-coming-from/

@tariqaziz937 - Are you working out of multiple accounts? From the screenshot you provided, you have quite a few orders in July. However, on your Fiverr profile, there is only 1 reviewed order and the last delivery was 5 months ago (also, there are no orders in queue). Having multiple accounts is against Fiverr TOS and puts your account at risk. You are only allowed to have 1 Fiverr account at a time. To answer your question, sudden drops in impressions are usually related to a drop in seller performance (such as cancelations or late deliveries) or getting negative reviews (including private reviews).

Hi @denisetip, Unfortunately, Fiverr currently doesn't have one mode that covers both buying and selling. When you became a seller, you now have two modes that you will have to work out of. When you are a buyer, switch to Buyer Mode. When you are a Seller, switch to Seller Mode. With that being said, there will be 3 places where you can see your communications with buyers and sellers: 1. Your Inbox: here you will see inbox chats from buyers and sellers. It doesn't matter what mode you are in. 2. Your Orders (as a buyer): You need to be in buyer mode to see these orders. If you click on the orders, you will see your conversations with your sellers. 3. Your Orders (as a seller): You need to be in seller mode to see these orders. If you click on the orders, you will see your conversations with your buyers. See how to switch between buyer and seller modes on mobile and desktop views below:

Hi @iamattique - Can you send a screenshot? I have no problem seeing my conversion rate on mobile view. Once you select the "House" icon, scroll down to the bottom of the page to view your conversion rate under the "My Gigs" section (I underlined it in red). My numbers change daily. Yesterday it was green, today it is red. I don't really pay attention to the "My Gigs" stats on mobile view because it combines the data from all of my gigs. I like to look at the gigs individually on desktop mode.

Hi @sizeburo, I think the best perk about Seller Plus is having a Success Manager that I can reach out to whenever I have questions or run into a problem. I once had a disappearing buyer and ended up having to cancel the order. I was sad because I had delivered most of the work and a canceled order meant that I wouldn't get paid at all. However, my Success Manager went to Customer Service and had them pay me for the work that I did do (and that I gave to the buyer). So that was really nice! 😊

Hi @pkolouchxd, you mentioned 2-3 late orders occurring and that does affect your overall seller stats for on-time delivery. Late orders will affect your account for 60 days. Late orders also may suggest unhappy buyers who can leave negative public and private reviews. I did see there were 2 reviews where the buyers gave 3.7 & 4.0 stars, with one stating, "Not the best." Both of these reviews were a month ago, and it's likely they left negative private reviews as well. Negative private reviews can also affect how many impressions you are getting. If your gigs are not getting impressions, it's because Fiverr doesn't think your gigs are as relevant to the buyer as they used to be, based on your late deliveries, negative private reviews, and how your performance compares with other sellers in your category.

Such as using those negative keywords that you mentioned! Thanks for bringing this feature up! I wouldn't have noticed the change if you didn't mention it. That is a great point! I have very little orders compared to you, so I'm just learning this important truth! I'm willing to deal with my slightly difficult buyers if it means more orders, more repeat buyers, and happier customers! (and more money)😊

Hi @lilychinadancer, Has Apple gotten back with you yet? I'm curious to see what their solution is!

@smashradio, I'm including the link to your "Nightmare Buyer" topic since you mentioned them: https://community.fiverr.com/forums/topic/284679-4-types-of-nightmare-buyers-and-how-to-deal-with-them/ My nightmare buyers are also the ones that I "sense" through conversations that they are "nightmare buyers." They demand, they complain, they "seem" more concerned about price than quality, and they don't seem to appreciate the value of my work. I also "sense" through conversations that they are the ones likely to leave bad reviews or to feel unhappy about my deliveries. HOWEVER, I'm having a hard time blocking them because these buyers are quickly becoming "great clients": 1. All of them are showing up as "valued buyers" on my Seller Plus coupon list. 2. All of them are quickly rising up the list on my "Contacts" tab as having the highest number of orders and the highest dollar amount spent. 3. With each new order, these buyers are "softening up" - they are kinder, they trust me more, they show more appreciation for my work, some have even turned into regular tippers (which is surprising when they couldn't even spare an extra $5 initially), and some are now "raving" customers. It's funny how things are turning out. So instead of blocking these buyers, (which would be an easy out for me), I would rather try to work with them. And if I feel strongly that we can't work together, I can just tell them that. I don't have to do an order with them. Most buyers will just leave when I tell them I can't work with them. If they don't leave and start harassing me, then I'll block them.

Hi Lily, I'm not an iOS expert, but I did reach out to my friend Yoav who is good with Apple devices. Here's what he said: 1. You are using the iOS message app to create your Memoji. 2. The issue is caused by your background - when you move backwards, the iOS software is trying to compensate and remove the background behind you. It's doing a bad job. Unfortunately Yoav doesn't have a iPhone 13 to try this out on (and I'm an Android user), so this is his recommendation to you: Try using different backgrounds (a flat green one will work the best - you can use green paper or a green sheet as well). Hopefully this will solve your issue. If not, you can refer to these articles here (or wait until Apple support gets back with you). Good luck! 🙂 https://www.digitaltrends.com/mobile/how-to-make-a-memoji/ https://support.apple.com/en-us/HT208986