vickieito

You would think by now, I would know the answers to these simple questions, but I don't. So I'm going to post these silly questions here! Thanks for bearing with me!😉 (This is also my first time using this "Ask New Question" button, so I'm sure my last question will be answered simply by making this posting.) 1. What is the difference between Fiverr FAQs and Fiverr Questions? 2. Is there an easier way to "Ask a question" on the forum? (note: you can "Start a new topic" and "Ask a question" ... I have only been starting topics up until now) I found this button at the top of a post with a question in it and it looks like that's how I can answer a question, so I'm going to try this out for the first time. However, does anyone know of an easier way to ask a question without checking multiple threads to find this button? 3. Are posting questions the only way to enable the upvoting/downvoting functions and marking a Community Answer in a thread? None of my posts have had these functions, so I'm guessing this is a 'yes.'

@dev_soaib, I took a look at your profile and gigs and have the following suggestions: 1. In your bio - you switched back and forth between the "I" and "we" pronouns. Stick to one pronoun so that your writing is consistent. 2. Also in your bio - "If you have any queries please feel free to ping me." Consider using "message" instead of "ping." You also use "ping" in your gig descriptions. 3. Gig Videos - None of your gigs have a gig video. According to Fiverr, gig videos increase user engagement by 40%. I've found that to be true. 4. Gig Descriptions - They are too generic. Try to make them more unique so that you can stand out from the crowd. I also noticed that you haven't gotten your first order yet. Here are some good articles to read: https://community.fiverr.com/forums/topic/234149-new-sellers-the-true-way-to-success/ https://community.fiverr.com/forums/topic/278683-new-to-the-forum-welcome-here-are-5-tips-for-efficient-forum-use-–-how-to-make-the-forum-work-better-for-yourself-and-for-everyone/ https://community.fiverr.com/forums/topic/282067-my-first-25-days-–-how-i’m-getting-the-most-out-of-fiverr-forum/ https://community.fiverr.com/forums/topic/283711-this-is-why-many-new-sellers-fail-on-fiverr/

Hi @emdiabdinur, If your friends ask about your Fiverr business, give them your Fiverr profile link and ask for them to message you on Fiverr. Let them know that it is Fiverr's policy to keep all Fiverr-related conversations within the Fiverr platform and app. Once your friends contact you in Fiverr, only respond to them in Fiverr. For example, if your friend mentions Fiverr on Messenger, respond to to your friend in the Fiverr app, not in Messenger. Start your message with a reminder to keep all Fiverr communications within the Fiverr platform before answering their questions. You can set up a Quick Response to handle this. This will train your friends to only communicate with you on Fiverr. To clarify your services, explain your gig and services in detail so that your friends understand what services you are offering and what you are not. For example, you offer book illustrations. You can explain your different packages and how each package includes commercial rights to your illustrations. At that point you can explain how you don't need to be listed as the illustrator for their children's book.

Check out these two topics - Fiverr is updating buyer requests: https://community.fiverr.com/forums/topic/284572-fiverr-is-updating-buyer-requests/ https://community.fiverr.com/forums/topic/284564-after-going-to-the-buyer-request-tab-in-my-fiverr-mobile-app-i-get-an-error-like-this-what-is-the-reason/

Here's what the Help Center says on subscriptions: https://www.fiverr.com/support/articles/360017173498-Subscriptions You know you have this option if your gigs look like this on the Gig page (note: before you turn it on, the check will be a plus sign (+)). My first gig doesn't have the subscription option, but 6 of my gigs do. I'm not sure where you're seeing this. Is this the Live Gallery? Pleas send me a screenshot or link so I can see where you are seeing this. Here's what the Help Center says about Top Clients: https://www.fiverr.com/support/articles/4404324058513-Top-clients If you have this option, it'll look like this on your profile.

HI @ainul_graphics, This is not a place to share your gig links. You can share them in "My Fiverr Gigs" and "Improve My Gig." Keep monitoring your gig to see how it performs over time.

@iamattique we have about the same! I currently have 105 buyers. I wonder how much @donnovan86 has? @spaintranslator, you can find it here: 1) click on 'More', 2) click on 'Contacts':

@menuralakvitha, Read this post by a buyer. Even if a Buyer Request has 39 offers, she would still read them all: https://community.fiverr.com/forums/topic/205473-buyers-request-39-offers-should-you-bid-❓/ Note: you still have to make sure your offer is original and tailored specifically for the job you are bidding for to stand a chance against the competition.

HI @frank_d, you might want to pin your post. Members are already posting on the forum about this. This one was posted 8 hours ago by a new seller (there were at least a few other posts already asking why they can't see buyer requests): It appears that Fiverr is rolling this program out a little at a time, since it is already affecting some sellers. However, it hasn't affected me yet. I still have access to the old Buyer Request on the mobile app and desktop (both as a buyer and seller). I'm also on Seller Plus, so it'll be interesting to see if Fiverr does offer certified requests to those on Seller Plus. I sure hope the new Buyer Request gets rid of all the spammy requests! I am staring at 583 requests right now, most of them are spam or sellers inappropriately advertising their gigs there.

Check out this announcement by @frank_d - Fiverr is updating Buyer Requests:

"If at first you don't succeed, try to hide your astonishment." - Harry F. Banks "If you would not be forgotten, as soon as you're dead and rotten, either write the things worth reading, or do the things worth writing." - Benjamin Franklin "I want to die like my grandfather who died peacefully in his sleep. Not screaming like all the passengers in his car." - Will Rogers "Do a common thing in an uncommon way." - Booker T. Washington "Some of us are like wheelbarrows - only useful when pushed, and very easily upset." - Jack Herbert "The way I see it, if you want the rainbow, you gotta put up with the rain." - Dolly Parton "When I was younger, I could remember anything, whether it had happened or not!" - Mark Twain "If a man does not keep pace with his companions, perhaps because it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away." - Henry David Thoreau "A kick in the rear is a step forward." - Anonymous "When faced with a challenge, look for a way, not a way out." - David L. Weatherford

Hi @wahomevictor, Welcome to the forum! I checked out your gig and see that yohttps://u have many happy customers! Here are some things to help you get started on the forum: https://community.fiverr.com/forums/topic/278683-new-to-the-forum-welcome-here-are-5-tips-for-efficient-forum-use-–-how-to-make-the-forum-work-better-for-yourself-and-for-everyone/ community.fiverr.com/forums/topic/282067-my-first-25-days-–-how-i’m-getting-the-most-out-of-fiverr-forum/ https://community.fiverr.com/forums/topic/78709-forum-guide-where-to-post-what-to-post-whats-in-the-categories/ I look forward to learning from you, too!

Hi @gajjavellynagar, this is a glitch that happens often for me. I went to Customer Support the first time it happened, but they told me to contact Paypal. Paypal then told me it was a Fiverr issue. After a week of back and forth, I set up the bank transfer method (through Payoneer) and got my funds immediately. So now, I have both the "Paypal Account" and "Bank Transfer" options set up. Sometimes the "Bank Transfer" option doesn't work. Other times the "Paypal Account" option doesn't work. However, I haven't found a time when both didn't work. This is a quicker solution for me than reaching out to Customer Support. If one doesn't work, I can quickly select the other option to get paid.

If it's for a new client, just respond to the question that the buyer is asking. You don't need to apologize for responding late. People have lives to live and it's normal if you don't respond right away. If it's an existing customer, I would reply to the question and apologize for the late response (if I missed their message somehow). In either case, it's always best to respond because Fiverr keeps track of your response rate. If you don't respond at all, that will affect your metrics.

I took a look at your gig and would like to make the following suggestions: 1. Gig Images - There are too many words on your gig images, consider limiting them to 2-5 key words that describe your services. 2. Written Text - You list English as Fluent, but your profile and gig descriptions don't sound natural at all. For example, in your bio: "I'm passionate to help you with any issue come across on your website & quickly finding a suitable solution. ... Jasmine is always active for you." and at the bottom of your first gig: "What Jasmine does is give quality service?" Please proofread all of your text (on all your gigs and bio) so that the English is clear, concise, and flows naturally. Also, consider changing your fluency level to "Conversational." You can also implement the 7 steps that I've included in my post. Here are some more helpful articles: https://community.fiverr.com/forums/topic/147964-new-sellers-no-integrity-no-success/ https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/282146-how-to-be-successful-on-fiverr-common-questions-answered-and-a-collection-of-great-posts-that-helped-me-achieve-trs/

@rudra_dey, all 7 of your gigs are in the Graphics & Design category, so that is why you are only seeing one category in your Buyer's Requests. @abdulfiverr485, 4 of your 5 gigs are in the Graphics & Design category, and 1 is in the Video & Animation category. So technically, you should be able to see Buyer's Requests from 2 categories. However, since you are a new seller, you may be limited in how many Buyer's Requests you can see. Fiverr only shows a certain number of Buyer's Requests per level. You won't see as many as a new seller starting out.

That's wonderful! I love the changes you made to your gigs! I also saw that you already received your first 5-star review, so congratulations! Many sellers don't get orders that quickly. Here are a couple of other posts that might be helpful for you: https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ https://community.fiverr.com/forums/topic/282067-my-first-25-days-–-how-i’m-getting-the-most-out-of-fiverr-forum/ I'm also following you so if you post a question, I'll take a look at it. 😊

Hi @ashekalahi444, I see you have one review on your account and it is a very good review, so keep up the good work! I also noticed it's been 2 months since you've had that order. To stay busy and productive during this down time, try reading and implementing the tips in these posts: https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/263159-many-clicks-but-no-sales-read-this-a-guide-to-improve-conversion-rate/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/

HI @titansign, registering to Seller Plus has nothing to do with your gig ranking or your ability to qualify for Promoted Gigs. Those metrics are related to your performance and could be a number of factors, from hidden reviews to the metrics you see tracked on your dashboard. It looks like you are still staying busy - you delivered your last order 2 hours ago, you have at least 7 orders in queue, and you are delivering orders pretty much every day. So if your metrics look okay to you, just focus on keeping your current customers happy until more orders and new customers start coming through.

I visited your profile and saw your 1-star review. The worst part of it is you never responded to that review. You should always respond to reviews so that you can explain how you addressed that buyer's concern. Since you didn't respond, buyers visiting your site will only see that negative review: "Rip off!!! Only did 10% of the work !!! I demand a refund !!! Awful experience!!!!" No one will know your side of the story. You could try to address your buyer concerns in your bio, but it will still be difficult for you to convince buyers to trust you and use your services.

Hi @hussainjammu, 1. For the first order (f you haven't already), communicate to your buyer that your gig is for simple formulas, not complex formulas (as stated in your gig). Have the buyer select "ordered by mistake" to cancel the order. It shouldn't affect your order completion rate if the buyer cancels this way. Hopefully you've already communicated this to the buyer: https://community.fiverr.com/forums/topic/281489-mistake-order/?do=findComment&comment=1775844 2. For the second order, you can do the same. Let the buyer know what she ordered and explain how you've delivered according to the order requirements. Tell her you would be more than willing to accommodate her other requests, but that comes with an extra charge (you can add those charges to the order as a gig extras). Most of my buyers either accept the gig extra or decide they are happy with the delivery. Communication is key to keeping these buyers happy. 3. If you feel it's time to increase your prices, give it a try. You may see less buyer inquiries, but it may be worth it if you get paid more per order and attract better customers.

Hi @roxana_nesfintu, I saw this thread a couple of days ago. I don't know if it's the same case as yours. I've seen my impressions drop to zero across the board and then adjust later on. Since business is going well for you, it shouldn't be an immediate concern for you. Just keep monitoring it and take action if you do see a drop in business.

Have you heard of "Level 1 Hell"? Many sellers notice a drop in sales after getting promoted to Level 1. Here are other things you can do when your orders drop: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/

Hi @victoria_anime, I see that you have a 5-star review and your buyer was very happy. Keep that up! The best ways to get orders without sending offers or promotion is to do good work and give your buyers the best customer experiences possible. Quality work and good customer experiences leads to happy customers: 1. Happy customers will leave you good public reviews - this gives you credibility with potential buyers who visit your gigs. 2. Happy customers will leave you good private reviews - this will help your gig will rank better in search. You may also qualify for badges such as "Rising Talent" and "Fiverr's Choice." 3. Happy customers will keep coming back - your regulars will keep your business going during the slow and busy times. 4. Happy customers will recommend your services to their family and friends - this is free advertising for you and gets you more orders. Please make sure your gigs are also optimized in the best way. You can read this post here: https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/

Thanks for points #8 & #9 @smashradio! Why do I always forget the "taking time off" part? I need to start having my weekends again! I'm including the link to your wonderful tips so that I can start internalizing them: https://community.fiverr.com/forums/topic/283425-taking-days-off-from-fiverr-–-some-helpful-tips-from-a-top-rated-seller/ Also, @smashradio - the "report" button and the "share" button are so dangerously close to each other that I'm afraid one of these days I might accidentally report your article instead of sharing it! I am bookmarking most of them, just to be safe! @ashleymahan217 - thanks for your comments! At first it looked like spam because your comments ended up in the quote box, so no one can see your comments unless they expand the quote box and scroll all the way down. Next time, click outside of the quote so your comments can be seen below the quote. @rabihumakhan, I also didn't touch my gigs for the longest time. It feels so nice when it's all updated! Consider branding yourself and having a common "look" to all of your gigs. @vickiespencer, this is beautiful!!! I won't show you how sad my QRs look! 😅 I love you use of emojis and how you've shortened all the titles so 3x as many QRs can be seen at a time. At a count of 55, you have twice as many QRs as I have.!!!😲 I wonder how many @newsmike has... 🤔