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frank_d

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Ah yes…

So how come my number of clicks are up but my sales are down? This makes no sense. Unless fiverr is sending low-quality traffic to my gig now as they see me as low customer satisfaction

You are not converting.

Simple answer.

They come to you but then decide not to buy.

You need to optimize.

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You are not converting.

Simple answer.

They come to you but then decide not to buy.

You need to optimize.

Thanks for all the advice. The problem is I’ve had no problem converting before. It has to be to do with these fiverr changes. I’ve converted consistently for years with no problem. What could have possibly changed?

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Thanks for all the advice. The problem is I’ve had no problem converting before. It has to be to do with these fiverr changes. I’ve converted consistently for years with no problem. What could have possibly changed?

Look, I’ve been here long enough to see it.

Some times I get qualified leads, some times I get crappy ones.

Fiverr won’t send prime ribs your way all year round.

However, if you just stand there and wait based on the assumption that it’s just a simple wave of crappy leads, you risk being left behind in the event it’s something else entirely.

That’s up to you as a freelancer to figure out.

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Look, I’ve been here long enough to see it.

Some times I get qualified leads, some times I get crappy ones.

Fiverr won’t send prime ribs your way all year round.

However, if you just stand there and wait based on the assumption that it’s just a simple wave of crappy leads, you risk being left behind in the event it’s something else entirely.

That’s up to you as a freelancer to figure out.

Thanks man… I don’t see what else I really can do though other than wait and try to get my performance as good as possible. Tried changing my tags and stuff round.

My competition have a tonne of orders in que which makes me wonder if they are being sent leads and I am not. which is why I thought maybe fiverrs filtering bad traffic to me as they see me as low on customer satisftion (lot of cancellations recently)… So the customers more likely to buy, will not see my gig. Everyone that messages me seems to be an unqualified lead or wants to buy the lowest amount. I don’t feel like I’m being matched better to buyers at all, in fact quite the opposite, I’ve never had so many unqualified leads.

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Thanks man… I don’t see what else I really can do though other than wait and try to get my performance as good as possible. Tried changing my tags and stuff round.

My competition have a tonne of orders in que which makes me wonder if they are being sent leads and I am not. which is why I thought maybe fiverrs filtering bad traffic to me as they see me as low on customer satisftion (lot of cancellations recently)… So the customers more likely to buy, will not see my gig. Everyone that messages me seems to be an unqualified lead or wants to buy the lowest amount. I don’t feel like I’m being matched better to buyers at all, in fact quite the opposite, I’ve never had so many unqualified leads.

lot of cancellations recently

Fiverr 3.0 ABSOLUTELY HATES THAT.

I cannot stress this enough.

One cancellation alone is bad enough, multiple cancellations are definitely worse.

You need to understand though that Fiverr is not punishing you. Nor is it sending “bad leads” your way on purpose.

You may be getting less traffic because the algo sees you as a higher risk when compared to others.

I think others gave you the same advice I am about to: calm down, no need to edit everything into oblivion.

Learn from your recent cancellations, see what you can amend so it doesn’t happen as often.

That’s short term.

Long term? Look to diversify.

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lot of cancellations recently

Fiverr 3.0 ABSOLUTELY HATES THAT.

I cannot stress this enough.

One cancellation alone is bad enough, multiple cancellations are definitely worse.

You need to understand though that Fiverr is not punishing you. Nor is it sending “bad leads” your way on purpose.

You may be getting less traffic because the algo sees you as a higher risk when compared to others.

I think others gave you the same advice I am about to: calm down, no need to edit everything into oblivion.

Learn from your recent cancellations, see what you can amend so it doesn’t happen as often.

That’s short term.

Long term? Look to diversify.

Okay thank you so much for your time I really appreciate you putting in the time to set all this straight for me and everyone else.

I just got a query of a “top buyer” so I don’t know if that is an indication of things looking up

And yeah it must be the cancellations. It’s not that my traffic has dropped at all, it’s that I’m getting low quality traffic that doesn’t buy or is unqualified.

Thanks though you’ve been really helpful…

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lot of cancellations recently

Fiverr 3.0 ABSOLUTELY HATES THAT.

I cannot stress this enough.

One cancellation alone is bad enough, multiple cancellations are definitely worse.

You need to understand though that Fiverr is not punishing you. Nor is it sending “bad leads” your way on purpose.

You may be getting less traffic because the algo sees you as a higher risk when compared to others.

I think others gave you the same advice I am about to: calm down, no need to edit everything into oblivion.

Learn from your recent cancellations, see what you can amend so it doesn’t happen as often.

That’s short term.

Long term? Look to diversify.

One cancellation alone is bad enough, multiple cancellations are definitely worse.

Well some cancellations can’t be avoided.

Due to Fiverr’s multiples system, people can order 20x the regular package for its normal deadline, which is obviously extremely bad for the seller. Many think that the deadline is the same, regardless of how much they order. That’s one of the major reasons behind cancellations for me. I even had a person that asked for a revision saying they don’t like the content, and I spent 2 weeks trying to contact him almost every day, he entered Fiverr and didn’t reply. So… I had to cancel that too.

Add to that people that order academic content without even contacting me (which needs to be canceled obviously) and also scammers, so you have a variety of situations when you have to cancel.

I did notice that if you have too many cancellations, they do remove you from search.

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which is exactly why they pay for this service

Wait, people with a Business account pay for that?

That is very strange because I had one “HESHE is a Fiverr Business client” recently and his first message was:

Can you take (link to @frank_d video from the portfolio) and remove/replace the logo in video with mine, in next 6 hours (I kid you not, this is the beautified/simplified version, names changed to protect privacy).

So he is business client? :thinking:

I have a lot of profile names with blue thingy next to them in the inbox, all converted to orders but there is no significant change in order amount or income.

Though if you don’t update one set of things at a time and give enough time to see results you won’t really know which of the things might have improved things (got more orders). eg. whether having gigs with 0 tags that are in the title helped or made it worse.

Some of my gigs literally have no choice but to repeat in tags what is in the title so I did not change all of them drastically.

image

image

And when I read here stats that people are sharing all my GIGs are underperforming all the time this entire year because I never had more than 1-5 clicks per day.

My all-time best selling GIG peaks at 8-12 clicks.

But all my GIGs are in the most overcrowded categories.

Promoted, results first 24 hours

Wait, people with a Business account pay for that?

Business accounts are a mixed bag. (For me personally)

I had a person with a business account ask me to do their homework. Must have been an affluent student!

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Wait, people with a Business account pay for that?

Business accounts are a mixed bag. (For me personally)

I had a person with a business account ask me to do their homework. Must have been an affluent student!

I believe Fiverr Business is free for a year, that’s why there are some random Business users.

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Wait, people with a Business account pay for that?

Business accounts are a mixed bag. (For me personally)

I had a person with a business account ask me to do their homework. Must have been an affluent student!

You should watch Risky Business with Tom Cruise.

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One cancellation alone is bad enough, multiple cancellations are definitely worse.

Well some cancellations can’t be avoided.

Due to Fiverr’s multiples system, people can order 20x the regular package for its normal deadline, which is obviously extremely bad for the seller. Many think that the deadline is the same, regardless of how much they order. That’s one of the major reasons behind cancellations for me. I even had a person that asked for a revision saying they don’t like the content, and I spent 2 weeks trying to contact him almost every day, he entered Fiverr and didn’t reply. So… I had to cancel that too.

Add to that people that order academic content without even contacting me (which needs to be canceled obviously) and also scammers, so you have a variety of situations when you have to cancel.

I did notice that if you have too many cancellations, they do remove you from search.

Well some cancellations can’t be avoided.

It’s unavoidable in some cases.

The more sales you get, the higher the chances of cancellations are.

Pro-tip: the higher you are priced, the lower the chances of cancellations.

It also helps with the whole “multiple gigs” situation.

Pivot from a “commodity” positioning to a higher-value proposition to solve 80% of your problems. 😉

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Well some cancellations can’t be avoided.

It’s unavoidable in some cases.

The more sales you get, the higher the chances of cancellations are.

Pro-tip: the higher you are priced, the lower the chances of cancellations.

It also helps with the whole “multiple gigs” situation.

Pivot from a “commodity” positioning to a higher-value proposition to solve 80% of your problems. 😉

I agree, but I still expect Fiverr to allow sellers a way to lock gig multiples. It shouldn’t be that hard, and I am sure I’m not the only person dealing with this type of cancellations.

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Well some cancellations can’t be avoided.

It’s unavoidable in some cases.

The more sales you get, the higher the chances of cancellations are.

Pro-tip: the higher you are priced, the lower the chances of cancellations.

It also helps with the whole “multiple gigs” situation.

Pivot from a “commodity” positioning to a higher-value proposition to solve 80% of your problems. 😉

It also helps with the whole “multiple gigs” situation.

Pivot from a “commodity” positioning to a higher-value proposition to solve 80% of your problems. 😉

I am confused about what this means? :thinking:

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It also helps with the whole “multiple gigs” situation.

Pivot from a “commodity” positioning to a higher-value proposition to solve 80% of your problems. 😉

I am confused about what this means? :thinking:

Since the message was targeted towards me, I believe I can explain.

Frank basically told me to increase my prices. I have low price points, and that makes me a commodity, so people just throw money in there and don’t read the description. The idea is that whenever someone spends more, they bother reading the description…

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After 2 whole days of deafening silence, I’ve decided to go ahead and update my tags and title. I hope that makes a difference otherwise I’m going to be in a bit of a pickle.

I’ve decided to go ahead and update my tags and title.

It helped me. I would do one at a time and then look see if I appeared in the categories I wanted to. If not I would change one of them and try again.

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I just had my best month on Fiverr, but that was primarily anchored by one well-performing gig while all my other gigs have fallen off the Grand Canyon.

I’ve been fiddling with the SEO title and tags of my other gigs but am more than slightly hesitant to do anything to my only solid performing gig. I do need to update it, but don’t want to accidentally trigger the end of it’s positive momentum.

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I just had my best month on Fiverr, but that was primarily anchored by one well-performing gig while all my other gigs have fallen off the Grand Canyon.

I’ve been fiddling with the SEO title and tags of my other gigs but am more than slightly hesitant to do anything to my only solid performing gig. I do need to update it, but don’t want to accidentally trigger the end of it’s positive momentum.

I’m having my best month on Fiverr with zero changes.

Edit: oh wait, I changed my prices. (higher)

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I’ve decided to go ahead and update my tags and title.

It helped me. I would do one at a time and then look see if I appeared in the categories I wanted to. If not I would change one of them and try again.

It helped me.

Let’s hope that’s the case. I updated the titles and some of the tags last night so going to give it another day or two before reaching out to my success manager to see if she has any ideas. I haven’t gotten a new message or order in 2 days now which has never happened before.

The orders I do have are from returning buyers or from facebook groups I scout. I’ve gotten great reviews and I’m delivering all orders at least 16 - 24 hours before the deadline so I’m not sure what I’m doing wrong sadly.

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It helped me.

Let’s hope that’s the case. I updated the titles and some of the tags last night so going to give it another day or two before reaching out to my success manager to see if she has any ideas. I haven’t gotten a new message or order in 2 days now which has never happened before.

The orders I do have are from returning buyers or from facebook groups I scout. I’ve gotten great reviews and I’m delivering all orders at least 16 - 24 hours before the deadline so I’m not sure what I’m doing wrong sadly.

I haven’t gotten a new message or order in 2 days now which has never happened before.

Since it’s the Easter weekend with more bank holidays that could be a cause of reduced/no messages during that time. You could try unpausing any paused gigs and seeing if that helps and experimenting with altering the gig tags etc. in them or try creating an additional gig to see the effect of that.

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