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ssj1236

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ssj1236 last won the day on September 6 2018

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  1. Thanks for letting me know! I've contacted support so now I'm just waiting to hear back from them. My response rate is at 98% so I should be ok for now.
  2. It does sound related. I just hope this doesn't get too bad. I've contacted support just in case. I'll probably do the same thing moving forward. Thank you for letting me know.
  3. I think there was only one message that I personally marked as spam without responding. I'll reply to that one and see how it goes. Thanks!
  4. That's the issue, it was down to 99% yesterday so I thought it might just have been a bug or something but then it hit 98% today so now I'm worried.
  5. I'm pretty sure that was never the case before is this a new change? If I respond now will this affect my response time?
  6. Hi, so my Inbox Response Rate is reducing for some reason and I have no idea why. I've responded to every message that wasn't spam so I have no idea what's going on. Does anyone have a similar experience?
  7. Anyone else getting this: " This XML file does not appear to have any style information associated with it. The document tree is shown below. "
  8. Hi @donnovan86, I seem to be having the same issue. The site is loading really slowly right now too and it shows that it's down every other time I refresh the page.
  9. Hey Vickie, I’ve been doing fine worrying about orders, making decisions I really shouldn’t be making at my age, got a cat, and hopefully moving soon which I’m pretty stoked for! How’ve things been on your end?
  10. Ranking no longer matters so worrying about where your gig is in the search results is pointless.
  11. Since it’s the Easter weekend with more bank holidays that could be a cause of reduced/no messages during that time. You could try unpausing any paused gigs and seeing if that helps and experimenting with altering the gig tags etc. in them or try creating an additional gig to see the effect of that. Maybe, maybe not. I only managed to get 5 orders from new buyers which is considerably less than what I’m used to. That’s going to be my next step depending on how the next week goes. Hopefully, things take a turn for the better soon.
  12. It helped me. I would do one at a time and then look see if I appeared in the categories I wanted to. If not I would change one of them and try again. Let’s hope that’s the case. I updated the titles and some of the tags last night so going to give it another day or two before reaching out to my success manager to see if she has any ideas. I haven’t gotten a new message or order in 2 days now which has never happened before. The orders I do have are from returning buyers or from facebook groups I scout. I’ve gotten great reviews and I’m delivering all orders at least 16 - 24 hours before the deadline so I’m not sure what I’m doing wrong sadly.
  13. After 2 whole days of deafening silence, I’ve decided to go ahead and update my tags and title. I hope that makes a difference otherwise I’m going to be in a bit of a pickle.
  14. AAAAAA THIS explains EVERYTHING. It is same like Canva, one guy pays for account and then he “sells” spot in his team. Same for most of the online design things. All my GIGs were going down and it went down further after I signed up to Seller plus, but now I made changes after one month of thinking… The only way is up… Yeah, but at the same time, I was having the best month I’ve had in a long time. It’s great that things are looking up for you and I’ll probably make some changes if things stay slow for me but like you, I’ll probably spend some time thinking things over and maybe have some me-time while I’m at it. BTW, I had a look at your gigs and they look great - no wonder you’re doing so well :hugs:
  15. Just as an aside, this makes me remember a comment by someone who said he was told by support that the algorithm does change to avoid people trying to “beat it”, and this not in the ‘algo 2.0 for 2 years’, ‘algo 3.0 for 1 year’ sense but in the ‘what is true this week may not be true next week’ way. The entity algorithm 3.0 as a ‘major release’ surely will have “stickies” that remain the same, like “relevancy”, or “cancellations are bad, we don’t like cancellations”, but might play around with “lesser values” to keep things fresh and exciting for sellers who try to figure it out and adapt accordingly. That could also function as kind of an alternative “gig rotation”, not caused by shuffling sellers just so with an “everyone gets a turn every once in a while” attitude, but in a “let’s make fast turnaround sellers the freelancers of the week”, “this month is lucky month for sellers who edited their gig within the last month”, and so on. I just like the thought that they are having fun hanging out in their virtual conference room and debating whether to make a new change next week, or to reuse the change from calendar week 2 because no over-smart seller would see that coming, or to just let it run the same this whole month and work on 4.0. $149 for an annual subscription, so not really a hurdle for actual businesses. What’s more interesting though, is that you can add up to 50 co-workers to your business account to collaborate, etc. You can find the info in the help pages, there’s also an extra ToS version for Fiverr Business. Yep, that probably explains why I haven’t seen any business clients. Most buyers I’ve gotten over the years have been sole sellers which have grown into businesses and I’m pretty sure that’s still the case. This is why I’m holding out on making any major changes right now. January and February were great months for me and assuming the algorithm went into effect late LAST year then I’m pretty sure it’s still changing and adapting to different trends. In all honesty, March was my best month so far. Things kinda suffered after I had my first cancellation so I’m thinking that’s still dragging me down a bit. Untitled1528×415 38.1 KBThese are the orders I received in March. There tend to be sharp rises and falls which has always been the case. The start and end of the month are “Usually” slower and it’s not like I’ve completely disappeared from the radar. I did manage to get orders from roughly 4 - 5 “new” clients in the last 10 days with plenty of returning clients coming back. The coupons Fiverr’s added have really been a boon for getting old customers back so Fiverr may be onto something here. What exactly that is, I don’t know. In short, don’t just go making random changes without having a proper plan is what I’d suggest, and instead use that time and energy to focus on yourself and improving performance.
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