Bad Experience with an order

[anniedof]

Hi,Hope all is well with u kind peoples.So,I’ve reach out here now.I recently had a bad experience with one of buyer on Dj logo design gig
Delivery was on time without any delay.I’ve delivered the work to buyer on time.(i got notification from fiverr were saying that buyer cancelled order coz of late delivery). Buyer said to me that he want to see more designs.I was working on his project sudden,I saw he left the rating.After leaving rating.He also cancelled the order.Order was cancelled & I was unable to leave my experience.After some days I got a notification saying that the buyer had left 1 star review.I checked my profile…Review is appearing both sides gig and profile & it is badly effecting my career.Buyer really cheated me & it is rule that if buyer 'll cancel order he won’t be able to leave rating…but with me he cancelled order,took various design concepts from me and also left a bad review…im really worried about 😕 What to do now.Anyone here? If i’m wrong plz fix me…don’t really know what happened

[imagination7413]

So many newbies are being taken advantage of here on Fiverr by a small minority of predatory “buyers”. This is my take on how to protect yourself, thereby reducing the chances of a cancellation or negative review.

 

 

 

Special shout out to @melissaharlowvo for the buyer requirements section.

Enjoy!

 

[anniedof]

So many newbies are being taken advantage of here on Fiverr by a small minority of predatory “buyers”. This is my take on how to protect yourself, thereby reducing the chances of a cancellation or negative review.

Special shout out to @melissaharlowvo for the buyer requirements section. Enjoy!

Is there nor any way i can get rid of that review?

[fionadwriter]

Is there nor any way i can get rid of that review?

How about you try explaining this to fiverr CS. Its quite unfortunate that fiverr choose to place buyer above sellers.

[anniedof]

How about you try explaining this to fiverr CS. Its quite unfortunate that fiverr choose to place buyer above sellers.

I’ve contacted CS…but they closed the request…It is not solved

[fionadwriter]

I’ve contacted CS…but they closed the request…It is not solved

So sorry about that. just don’t allow it slow or draw you back. keep pushing and deliver top notch service that will earn you 5 stars to cover up the bad review

[designeranu]

Did you deliver after the order marked as “late”? If you deliver on time buyer can’t cancel it by him/her self without going through CS
. :thinking:

[anniedof]

Did you deliver after the order marked as “late”? If you deliver on time buyer can’t cancel it by him/her self without going through CS

. :thinking:

Delivery was on time!

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[designeranu]

Delivery was on time!

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May be you should write to CS again. As per my experience if you made the delivery on time buyer can’t cancel it without opening a dispute for another reason like poor quality etc. There will be an option for you to accept his/her dispute. If buyer go through CS then they can’t leave reviews. Something is wrong I think

[anniedof]

May be you should write to CS again. As per my experience if you made the delivery on time buyer can’t cancel it without opening a dispute for another reason like poor quality etc. There will be an option for you to accept his/her dispute. If buyer go through CS then they can’t leave reviews. Something is wrong I think

Buyer had also cancelled his order.Funds return back to buyer…Also,he left bad rating…

[anniedof]

May be you should write to CS again. As per my experience if you made the delivery on time buyer can’t cancel it without opening a dispute for another reason like poor quality etc. There will be an option for you to accept his/her dispute. If buyer go through CS then they can’t leave reviews. Something is wrong I think

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[designeranu]

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this happen 2 months ago?

[anniedof]

this happen 2 months ago?

yep,Im trying to get it solved…But still it is on my profile

[fionadwriter]

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This happened since September?

[anniedof]

This happened since September?

yes mam,It happened in September

[designeranu]

hmm I don’t think writing again to CS will help then. You should let it go and try to earn some good reviews so this go down and your overall rating will become good

[fionadwriter]

yes mam,It happened in September

This is just what I was talking about, fiverr really need to review their considerations for buyers, placing buyers above sellers make many buyers use that means to treat sellers wrongly… its very bad I must say

Its a deliberate act from the buyer. so sorry about that

[designeranu]

yep,Im trying to get it solved…But still it is on my profile

I checked your profile. You have good reviews on your profile now. Don’t think about that now. 🙂

[anniedof]

This is just what I was talking about, fiverr really need to review their considerations for buyers, placing buyers above sellers make many buyers use that means to treat sellers wrongly… its very bad I must say

Its a deliberate act from the buyer. so sorry about that

Well,U r right…This buyer really cheated me hardly 😟

and when i tried to type for telling truth to public portion…It didn’t let me to share.

It is badly effected my career.Well,

Thank you so much for your time…Wish a lot of success!

[anniedof]

I checked your profile. You have good reviews on your profile now. Don’t think about that now. 🙂

Thanks,But my career is not like before.

Hope it’ll be on normal soon…Thanks for your time.

Wish u a lot of success!

[fionadwriter]

Well,U r right…This buyer really cheated me hardly 😟

and when i tried to type for telling truth to public portion…It didn’t let me to share.

It is badly effected my career.Well,

Thank you so much for your time…Wish a lot of success!

This too shall pass. just don’t give up

All the best

[lenasemenkova]

I’m confused about what happened. Did the buyer try to claim that they didn’t receive the design at all? It sounds like they claim that while, ironically, the review has the preview of the design right next to it.

[anniedof]

I’m confused about what happened. Did the buyer try to claim that they didn’t receive the design at all? It sounds like they claim that while, ironically, the review has the preview of the design right next to it.

I’ve delivered work to buyer…He asks me that he wanna see more designs…I was working then sudden i looked back here and get shocked…buyer did all this with me then 😟

[lenasemenkova]

I’ve delivered work to buyer…He asks me that he wanna see more designs…I was working then sudden i looked back here and get shocked…buyer did all this with me then 😟

He asked you to create more versions and while you working on that, they both left 1* and then canceled?

Did the package that was purchased include multiple versions of the design?

Did he pay for another version of the design?

Did he give you a time estimate for when he needed another version?

How much time has passed since he asked for another version of the design and reviewed/cancelled the order as late?

[tanveer1975]

This is just what I was talking about, fiverr really need to review their considerations for buyers, placing buyers above sellers make many buyers use that means to treat sellers wrongly… its very bad I must say

Its a deliberate act from the buyer. so sorry about that

its true

it must be corrected