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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. I feel your pain. I once had a voice over client who did the same. Stupid instructions when not put into context. If you don't cancel it, you have to deliver it. There's no good solution to this, I'm afraid. You risk getting a negative review if you deliver (most likely, you will get one by the looks of it!) and if you cancel, your cancellation stats will take a hit. BUT... You did explain to the buyer in your inbox that you didn't want to take this job. You clearly stated so, from the looks of it. So, if I were you, I'd reach out to support, explain the situation, and that the buyer is passive agressive and makes you feel very uncomfortable. Support can cancel the order for you without it affecting your stats. They don't always do so, but it's worth a shot! It's your best option at the moment, in my opinion. No matter what, you should block the buyer as soon as your order is cancelled.
  2. Are you asking about your "live portfolio" (that's the one below your gig image that shows recent projects you've delivered) or the Project Portfolio (that's the portfolio some sellers have at their profile and below the gig description). If you're asking about the "Project portfolio", here's what the Fiverr help center has to say: Project Portfolio The Project Portfolio is the place where our Top Rated Sellers and Pro Sellers can showcase their talent to the Fiverr community. In short: it's only available to Top Rated and Pro sellers.
  3. A PDF is not an image. You should know this, since you're marketing yourself as "Best Photo Editor and Graphics Designer". A PDF usually comes in the A4 document size, however, other sizes can be used. It depends on the project. I'm not sure about the size limitations for uploaded PDFs.
  4. You claim to be: If that's true, you should be able to market your own gig.
  5. Adding to this, I'd say that if we are to go by pure numbers, Han Chinese are the biggest ethnic group in the world. Going by your logic, we should avoid using them, since they are in fact a majority. And like I said: not everything revolves around the US nor their demographics. I'm a white, nordic male, living in Spain. I'm in a minority here in Spain. Maybe I should demand "representation" from Fiverr? More nordic people from Spain to the front page marketing material!
  6. First of all: Fiverr is an international platform. It's not even american. It's based in Israel. A country built by the people who know all too well what real racism looks like. Secondly, not everything revolves around the US. That applies to demographics as well. Thirdly, I think you're looking very hard to find something "racist" in this. This woke stuff needs to end. Who cares if they are using black, white or asian people? They are human beings. The group I've seen care about "race" the most, are the people screaming "racism" at every oppurtunity. Instead of looking for "racism" where there are none, how about we stand together and fight real racism instead? We could start by looking closely at the groups of people perpetuating the idea that race matters in the first place.
  7. Toss "Briefs" out with the Buyer requests.
  8. I know that used to be an issue, but I haven't had that issue for a few years.
  9. Simply report the message as spam and move on. It's against the terms on Fiverr. Reporting a message as spam constitutes a response in the Fiverr system, meaning your response rate/time won't suffer.
  10. Yes, there is an ideal way of handling it. Simply report the message as spam and/or report the seller profile if you're particlularly pissed off at the spammers. These "sellers" have absolutely no success nor willingness to take the time necessary to learn how to do business. They prefer to spend their time spamming more successful sellers, hoping for work or to learn the fast ways to rank their gig on Fiverr. I have no time for such simpletons. They have 0 work ethic, and I'm not about to waste my time responding to such requests. However, I'm more than willing to help Fiverr in stopping them from continuing their charade. Problem: Bubble headed "sellers" who don't respect your time or the rules. Solution:
  11. Happy to be of help! To your question: I've actually had this happen to me as well. Sometimes, a project will be more complicated, requiring additional work due to unique requirements. I prefer to solve that using my gig FAQ. The chance of your buyer reading this before reaching out is very low. But you can put limitations on your gig offering by adding something like "Please contact me before making an order! All projects are unique and different." You could also limit the amount of work that goes into each page with a bulletpoint list of what's included, like: Up to 10 images on each page Up to 500 words on each page And so on. Then explain further in your FAQ that all projects are different, meaning your pricing will vary depending on the requirements of the buyer. When the buyer asks you "why 500? It's 300 on your gig page", you can say "Yes, but...." and show them your FAQ/refer to your gig description. Hope that helps! 🙂
  12. I don't know how anyone would manage to get five gigs denied without bothering to learn the rules of the game. Anyway: this is not something we can help you with here on the forum. You need to reach out to customer support if you think it was done by mistake. You can create a ticket here: https://www.fiverr.com/support_tickets/ I also suggest that you take a closer look at the terms on Fiverr. Here they are: https://www.fiverr.com/terms_of_service/
  13. Goals are great! I've been setting some more or less realistic goals. I have a habit of being brutally honest with myself about my goals. So here it goes. Apply for Fiverr Pro Working on it. Not going to apply until I have everything planned and nailed down. Have a six-figure income (including projects outside of Fiverr) Nearly there. Launch at least one new gig Done Improve my skills in customer relations Looking at course options Completely refurbish the home office Ideas in motion! Build my new, dedicated home theater Just started! Get more physical activity Unlikely Eat healthier Also unlikely Get a new tailor. My last one is getting old and is nearly blind at this point. Working on it. Do more work in the garden Already started. Cut down on my gallon-a-day Coca Cola Zero consumption Already in progress. I switched to Pepsi.
  14. There are no shortcuts to success. Fiverr rotates gigs based on their performance and relevance in each case. I recommend reading this guide:
  15. If your gig has been removed, we can't help you here on the forum. You need to contact support about it, if you think your gig was removed by mistake. You can create a ticket here: https://www.fiverr.com/support_tickets/
  16. This is a good place to start learning:
  17. We're totally in agreement on that. In the meantime, I want to make a gig using that thumbnail. Perhaps it can be called "I will expertly craft your voice over gig thumbnail like this". I could make a lot of dough! Don't you think? 🤑Suggest me, dear sir!
  18. I think it's an automatic process based on your buyer satisfaction rate. Meaning that if you consistently deliver great quality, value and support to your buyers, you're likely to receive the Fiverr's Choice badge at some point. It will be there for a while, then go away again. If you get a Fiverr's choice badge and that buyer ends up giving you great feedback, I believe the chances of keeping the badge for a while increase. In my experience, whenever I get a Fiverr's choice order, I tend to get more of them in a row. Even so, when I search for my niche, I'll see the badge on my gigs, but if I refresh, it might not be there and someone else has it. So I believe it's an automated "lottery" of sorts, and the contestants are sellers who have exceptionally high buyer satisfaction rates at any given time. This is just a theory, of course, and it's impossible to know for sure. But I don't imagine that Fiverr editorial staff constantly sits there to award this badge to each individual seller.
  19. This is your gig video audio as it plays on Fiverr (I downloaded it directly from your gig). That means our audio is at the same level as the first mp3 files in the 90s, after it has gone through Fiverr's meatgrinder of a compression algorithm. The sample rate is pulled all the way down to 22.050 kHz. It's no wonder the audio quality sounds like garbage. It doesn't matter what you do. It will always sound like garbage with this level of compression. The person who had this idea should get fired.
  20. I've had the same issue as a voice over artist. I've tried bringing it up with support, my success manager, the support again, and even sent this to the UX team at Fiverr. So far, my requests have been met with a "The relevant team is aware of the issue" for the past three years. At this point, I've concluded that Fiverr doesn't care. And there's little we can do about it. At one point, they even claimed to not hear the difference, after two audio professionals including myself described the difference as "CD vs. dirty audio cassette". We even documented this by recording the same clip as it sounds locally vs. what it sounds when playing back from the website. They still wouldn't listen. It's the reason why I haven't been able to use a gig video for several years. I've decided to try again, but given what @mcortelazzo describes here, I have little faith that Fiverr has bothered to improve this. At the end of the day, it's all about the money: traffic and storage costs money. Fiverr did this to save money, because there was a time when gig videos had a much higher quality. And they don't care if they ruin the audio of demos and the portfolio – even when it is directly detrimental to the talent pool who needs high-quality audio the most.
  21. Yep, that's him! I enjoy his content for what it is. But his thumbnails? They are a prime example of who not to emulate from Youtube when making gig thumbnails. Or maybe... Just maybe.....
  22. I think it's a good thing that they are selective. I haven't applied for pro, but I'm considering it in the content writer category. I view it this way: If one does not receive the pro badge, you probably shouldn't have it, and it wouldn't benefit you, even if you got it. Why? Because buyers in that category expect nothing else than perfection. If you're not able to come up with the goods, you'll receive negative reviews and likely loose the badge anyway.
  23. You need to read this part as if you were recording a manly commercial for a pickup truck specifically designed for lumberjacks: "Despite my muscles and my great American jawline and that look on my face that says, “don’t speak to me you crumb,” I’m actually a man of the people."
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