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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. I'll piggy-back on this: If a buyer threatens to leave a negative review, that's against the TOS. You can't bully sellers like that. If someone threatens with negative reviews unless you work for free, get in touch with customer support and explain the situation.
  2. I recommend getting Paypal. You can withdraw to Paypal and send the money directly to your Revolut card. Simply add the card in your Paypal account, log in and transfer the funds from Paypal. Works like a charm. But the first step (From Fiverr to you) has to go via Paypal or Payoneer, like previously mentioned.
  3. If you have no idea, you should do research before you create gigs. Like with every business, you need to have a business plan in place before you start. Otherwise, you won't succeed. This might help:
  4. If there was no order, it's probably no correlation between the buyer blocking you and your impressions dropping. There could be other reasons, like a drop in buyer satisfaction rate or your other stats and so on. Sounds like you should celebrate the fact that your buyer just blocked you. What an ignoramus. 😛
  5. If someone demands anything: run. If someone has a "really low budget": run. If someone is rude or I don't like their tone: run. Take this as a learning experience: it's ok to fire your buyers. Working as a freelancer is about cooperation, mutual respect and professionality. Is my buyer isn't professional, I have no interest in working with them. Your buyer in this case falls nicely into my category 1 bad buyer from my guide, "How to avoid bad buyers and how to deal with them if you can't". If this has anything to do with your impressions dropping, it must be because the buyer placed an order (which you should never have let them do in the first place) and then left negative, hidden feedback. If your buyer satisfaction rate drops beyond a certain point, you will fall like a rock to the bottom of the search results, have your access to things like promoted gigs disabled and so on. Not a nice place to be. The good news is that if you have some regular buyers, you can keep working with them. If you make sure to impress them, they might leave positive private feedback, helping you get back up on your feet. Best of luck!
  6. No. And you should not, under any circumstance, ask a buyer to do so. That could be considered review manipulation and will get you in trouble. The following is from the Fiverr help center: Reviews are subjective opinions based on individual preference, and, unfortunately, you can't please every buyer 100% of the time. Unless a review specifically violates Fiverr’s Terms of Service, it can't be removed. And: Once reviews have been made public, Fiverr can't change or remove them unless they violate the Terms of Service https://www.fiverr.com/support/articles/360010544097
  7. It means that it's closer to getting cleared. It's a progress bar. An ugly one, yes, but a progress bar just the same. Hope this helps!
  8. As a seller on here since 2014, I've had all these. But you missed an important one: 11) The Scrooge McDuck-buyer – Will try to get lower rates like their life depended on it. Worse than the Wallmart shopper, since they would prefer you to pay them for the honor of getting to work with them if they could. Genetic combination of numbers 1, 2, 3, 7, 8 and 10. I mostly deal with 1 and 7. Since I'm a male, I don't think I fall victim to the number 9 buyer very often. Except that 60 year old author who wanted me to translate her book and move in with her. She was lonely. Very lonely. My most annoying buyers must be the number 11 (as described above) and 7s. Surprisingly, a lot of my buyers are 4s. The order lands with a message: "Please, do this. Here's the details... Followed by a detailed list and examples." This is my favorite type of buyer. As a buyer, I'm always 4. I'll plan days ahead of ordering. I'm currently working on a gig video involving 5 different sellers. The Evernote doc is now 29 pages long, with ideas, plans, task lists, dates, links to files, scripts, instructions to sellers, order numbers, and a summary for each seller to use while creating their part of the project. It's 60 seconds of video. So far, I've been working for 6 weeks on the planning stage alone. 😂
  9. Easy: Deliver great work, support and services to your buyers. Make sure you under-promise and over-deliver. Always deliver on time, and preferably ahead of schedule. Be great at customer support and polite at all times. If you do those things, your buyer satisfaction is likely to rise. If you mess up or have communication issues with your buyers, it will surely fall. And if you just do the bare minimum to complete each order on time, you'll stay average. Be outstanding, not average. Best of luck! 🙂
  10. This might help! Also, I recommend getting a new profile picture. The one you have now does not look professional at all. Hire a pro photographer and get some business portraits taken. If you charge five bucks for a website, people will think you're an amateur. You can't expect anyone with serious talent to work for five bucks. A great gig video can help increase sales. Hope this helps!
  11. I understand how this can be a pain. Being from Nigeria, I bet you must get that a lot, given the number of scams coming out of your country. Even so, there are ways you can mitigate the first impression some people might get. When I went to your profile, the first thing that hit me was that you look a bit angry in your profile picture. People want to work with friendly sellers, and even though I'm sure you're a friendly guy, your profile picture tells a different story. Try getting out in some beautiful surroundings, take a pro photographer with you, and get some great business portraits taken. Smile. Another thing you might do is introduce yourself in your videos. Buy a good microphone (doesn't have to be voice over level, but still good) and make sure you're in some nice surroundings. Make your office look nice and ready for business, film yourself and introduce your gig before you show examples. 10 seconds or so will do. It shows the buyer that you're in a fact a real person and you're not afraid to show yourself. Might help with the trust factor. If you have a strong accent, get someone from an english speaking country to practice the lines with before you record your video. I hope that helps! 🙂
  12. If you promise a service at a given price, that's what you're supposed to deliver. Asking for a rate increase after the fact would probably land you lots of angry clients, cancellations and in the end: no success on Fiverr. But you can write in your gig description that you require the buyer to contact you first. If they don't, customer support will most likely help you cancel the order, since your gig description is – in a way – like a contract. If you deliver what your gig description and other marketing material on Fiverr promises, you've fulfilled your obligation. If that delivery is dependent on a conversation before ordering, that should help you cancel any order after the fact. If your gig carries a lot of risk, the first thing you should considering is setting the price high enough to deterr ignoramuses from purchasing in the first place, in addition to making it very clear in your gig video, description and packages that you REQUIRE the buyer to contact you first, and that any order without prior agreement = cancellation.
  13. Most new sellers become a little overwhelmed when (or if) they realize that the competition is so tough on Fiverr. I think the only way to succeed today is to carve out your own nice. Do you make drum tracks? What type of drum tracks? Is there any particular genre you're especially good at? Something you can specialize in? And do you offer something your competition does not? (Please don't let it be low pricing - haha). The thing is, most buyers will use the search bar when looking for a service. If you're specific enough to show up when they search, and you're really good at what you do, you can do much business on Fiverr. If you're just offering the same as everyone else... You get the idea. Cultivate your best talents into new and creative niches you can utilize to win stellar clients! Ok, that's a lot of buzzwords. I just translated the buzziest CV I've ever seen. The dude literally explained his low-level job like he was the CEO of some multinational marketing conglomerate. He probably hired his CV writer on Fiverr 😄 No offence,, @vickieito! 😄
  14. I charge 3 times as much as the cheapest seller in my niche. Yet I have the best-selling gig in that niche. Why? Because anyone looking for quality will not buy a gig for five bucks. If they do, they are senseless. The people who tend to buy those crap five dollar gigs aren't clients you should want to work with anyway. They rarely know what they need, are difficult to work with and they don't care about their own project. If they did, they wouldn't have bought that five dollar gig to begin with. If you think it's difficult getting business due to those sellers, you should look at your own gigs: how can you make them stand apart from the others? How can you make it appear to be of much higher quality? What should you invest in, to improve things like thumbnails, gig videos, gig description and/or services? How can you market yourself as a premium service and sell in your value proposition right away, to make buyers understand that your gig is not a cheap, low-quality gig? It's all about the impression you want to make. If your gig stands out as being of high-quality, the right buyers will come, and you can leave the cheapskates for the five dollar sellers.
  15. We have a tradition of getting pissed off drunk. Then drink some more. Just like my people do every weekend. We then complain about it the next day. Good lord, I'm glad I don't drink.
  16. I suggest you read this guide (and all the guides the post links to) in order to learn more about how Fiverr works and how to succeed on the platform. If you're brand new, you can't just set up a gig and expect the orders to start rolling in. You need to research, learn and improve over time. Best of luck!
  17. The only thing you can do is to reach out to support and explain the situation. They might be able to help you. If not, you just have to wait for 92 days. Please note that you need to be a proficient English speaker to pass the test, and Fiverr has multiple ways of uncovering cheating.
  18. May sucked for me too. It's a lot of days off around the globe. If you lost access to gig promotion, that means your gig quality dropped. That could be from a negative, private review. You wouldn't know, if it wasn't for the consequenses. This is typical: a buyer wasn't happy, told Fiverr so in their private review, and things starts falling apart for the seller. Make sure to impress your buyers. It's the only thing that matters if you want to get your buyer satisfaction rate up again. Private reviews count way more than public ones.
  19. Business is not meant to be "fair". If you expected Fiverr or the freelancing life to be "fair", someone must have given you the wrong impression. It's not fair nor is it supposed to be. It's a meritocracy. You don't get equal outcomes in business. Fiverr takes a lot of things into account when deciding if a gig can be promoted or not. I'd say the buyer satisfaction rate and general stats are the most important ones. Fiverr only wants to promote the best gigs that have a high chance of impressing their buyers. So if you've got some negative private feedback lately, that could explain this. Make sure to impress the heck out of your buyers, and you should hopefully be able to promote your gigs again soon! A pro tip: always over-deliver, be super-polite and deliver outstanding quality every time. If that requires you to increase prices or delivery times, do so. Maybe even add a day extra even if you don't need it, just so you can deliver early. Buyers like that.
  20. I absolutely agree when it comes to not letting 13-year-olds with webcams play voice actors on Fiverr. This is why me and others, like @newsmike, have been saying for years that Fiverr selling needs to come behind a paywall. Naturally, Fiverr is a business, and growth-aligned strategies should be expected. As a shareholder myself, I expect nothing less. But you can grow without 13-year-olds pretending to be professional. In fact, I know Fiverr is working hard on going up-market, so there will probably come some changes soon that will benefit us as real professionals. And yes, I've had buyers who don't want their client to know they are shopping on Fiverr. I have the impression that this is also a price thing. If the clients know where they got the voice over, they could just as easily get it themselves. If my buyer wishes to protect his business by not mentioning Fiverr, I totally get it. My problem lies with the elitist snobs who can't simply have a good debate about the positives vs. the negatives in a civil matter. They feel the need to bash on Fiverr and everyone on the platform. I've had more up-market clients here on Fiverr than on some of the more "serious" platforms they claim to love so much.
  21. We have 350 m2 (living room, kitchen, hallway, stairway, 1 en-suite master bedroom, two regular ones and one of them is my office, home theatre room, laundry room and garage + rooftop terrace (60 m2) + back yard. Sometimes I do envy people living in small apartments. Less work! Cats ❤️
  22. Living alone clearly changes things up. In my house, I would have to have at least 6 robots. We have a big house and a baby, so that obviously adds to the workload. Your garbage situation sounds very nice, though! I envy you. Dishes: you have to put the it in the machine and take it out again. Floors - I'd need six Roombas just to vacuum and they would run constantly. Did I mention we also have three cats? Laundry - Duh! But you have to sort it, put it inside the machine, put detergent in it, then take it out, dry it (or put it in the drier) and then fold it and put it back into your closet. Garbage: That adds up to 8,6 hours per year spent on garbage. So if you spend five minutes a week on the Roomba (4,3 hours per year), 10 minutes on dishes per week (8,6 hours per year), 10 minutes on laundry (8,6 hours per year) and 10 minutes on garbage (8,6 hours per year), you're spending 30 hours on chores around the house per year. So it adds up. Lol
  23. Per week for a familiy of three, eating four meals per day. One of us being a baby. I don't think 3 hours per week doing dishes is that unrealistic. Maybe madmoiselle could time herself doing dishes, to see how we would compare? 😄
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