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zenter

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About zenter

  • Birthday 03/10/1904

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  1. All right so this returning buyer today asked me to cancel the order because he has a lot of debts to pay. The thing is that he told me that right after I showed him the full work (in low quality but still), that said, I worked for free, he got a full version of the work and wants to cancel... What should I do? This is a loss-loss for me, not only for the money but also for the negative effect on my profile. Since he opened a request in the order to cancel it, I can't reach out to Customer Support. What should I do?
  2. Thank you so much! I’m really excited to be in second place!! I can’t wait for the next contest to give my 101%! Cheers and blessings!
  3. so… what now guys? I guess this won’t be announced
  4. hey how are you? will the winners be announced this week?
  5. That’s a weird attitude coming from the buyer. If your gig’s description says that the raw footage is not included or it’s an extra I suggest you to contact CS, submit a ticket and they will probably help you
  6. Thank youu!!! I had so much work I wasn’t able to create the piece I intended, this is such a big relief.
  7. Thank you very much for your words! I will increase at least my basic package price, I know it’s too low and that I’ve proven myself and to my clients that I can provide a good service no matter how low the price is, so you’re very right! Thank you! CS replied to my ticket, it appears that the user was using a hacked payment method or something like that, so Fiverr automatically cancelled the order and banned their account, so now they’ll give me back the money after a 7 day clearance period, so it’s solved!
  8. Yes, I just submitted a ticket to CS, I’m waiting for their response.
  9. They ordered the basic package of $5, so with the 20% discount from Fiverr I earned $4, so they literally kept with all the money I made from that order.
  10. I had a balance of $120, now I have a balance of $116, where is the compensation?
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