Jump to content

smashradio

Member
  • Posts

    897
  • Joined

  • Last visited

  • Days Won

    5

Everything posted by smashradio

  1. PS. Late deliveries should be avoided. They will harm your stats and could lead to lower placement in search, demoting you from your current seller level and so on. So if you need more "time on the order", request for it inside the resolution centre: never let an order go "late" if you can avoid it. :)
  2. You should never do any work for free. Fiverr holds the funds safely, and you should never complete or "deliver" any work without first having an order in place, paid for and with the requirements filled out. In the order description/requirements you can hammer out any requirements/scheduling. It would be helpful if you've already agreed on a time for the meeting before they make the order, but you can't always control this. Set your delivery time accordingly, since you will probably at some point get orders from people who haven't contacted you first. When you have completed your coaching with the buyer, deliver some sort of proof of this (this could be a recording of your meeting or documentation on what you've talked about). The client will then approve the "delivery", and the funds will be released to you in 14 days. (7 days for Seller Plus or Top Rated Sellers). If you need to reschedule, there's the option inside every order to extend the delivery time. You would then request this from the client, and they can accept or decline the request.
  3. In my experience, this is no longer possible (based on what I've been reading here on the forums before). Also, keep in mind that you should never discuss reviews, feedback or anything like that with your buyer. Avoid it like the plague, since it might get you banned for trying to affect/make the buyer change their feedback.
  4. Hi. It sounds like you've been using requests. I recommend trying the search functionality instead. Search for "voice over" at the top of the site. Then filter under "Seller details" to "Seller lives in..United States. Since the location of sellers are based on IP, you'll most likely get a ton of sellers offering voice overs who are native to the US. You can narrow it down even further by using the filters for gender, accents, language, seller level etc. It's way better than using the buyer request functionality, since you'll get a ton of replies, most of then being irrelevant to what you need. Hope this helps! Screenshot of the filter/search function doing it's thing. Wonderful!
  5. It depends on what you feel need improvement, to begin with. The first place to start would be to identify any issues you already have and let us know so we can help you with more specific advice. Beyond that, here is some general stuff to keep in mind: Avoid using sir, dear, madam, bro, dude, my friend, etc. Be polite, professional, and have good grammar. Show your clients that you understand what they need. Make sure your communication clearly shows that you've understood what they are looking for and why you're the right person for the job. Be good at what you do. If you offer logo design, but you're not a professional designer, it will shine through, and you're not likely to get the job. Be professional and take pride in what you do, and only offer services you're good at. Nothing beats quality work. But without knowing what you are struggling with, it's difficult to help you except by offering general advice.
  6. Already got Seller Plus. yet I see no mention of Coupons in the main navigation menu or anywhere else. What am I missing? I have the advanced analytics, and I've paid the subscription. I can't find anything about Seller Plus in the menu, either. @mjensen415
  7. You can request that the buyer cancel the order. If they refuse, you can escalate to customer support, @pradeep1107 If the buyer accepts, you get your money back in the form of Fiverr credits right away. If not, you escalate it to support, and they will cancel the order for you.
  8. I'm curious. How do I set up coupons for my gigs? Is that something I've overlooked, or does it have to be a manual thing, @mjensen415?
  9. I like it! I'm one point away from getting the badge. Something to strive for. I'm doing everything that's recommended to keep buyers coming back, so I guess I need more coffee to figure this one out. To the coffee-machine!
  10. First of all, I'd like to say that I'm sorry you had this experience. It shouldn't be like this. If the content isn't what you expected you can initiate a dispute in the resolution center, and explain what the problem is. You're the first person (ever) that I've seen who thinks Fiverr favors its sellers. Usually, the buyer will win in most conflicts, especially if you can prove to customer support that he delivered copy-pasted content that he didn't make himself. In regards to fake reviews, this is unlikely, since a review can only be placed after an order has been paid for and completed. The buyer would therefore have to spend real money (minimum 7USD per order) in order to get reviews, and get a bunch of accounts to do so, without getting noticed by the system or Fiverr. I doubt that would happen. Most likely, other buyers simply haven't noticed the low quality. Use the resolution center in the order, is my advice. Best of luck!
  11. I have a couple of suggestions in the post I linked to. A persons name would be preferable (when doing introductions). After that, you really don't have to keep calling us anything at all. This is a cultural thing, which is why I'm letting you know that most westerners don't like to be called "bro", "dear", "friend", "sir", "madam" etc. It's just an advice, because I know many people from other parts of the world will use these type of pronouns. The problem is that they are often used in scams. In addition, we find it uncomfortable, because: 1) I'm not your "dear". I don't know you, you don't know me. "Dear" is something I would use about my wife. Not a stranger online. 2) Sir is old-fashioned and not really used in most countries, at least not online like this. Also used in a lot of scams. 3) Bro or "my friend" is just wrong: I'm not your brother, or your friend. This isn't a "big problem" on the forums, but if you use it in business communication, you risk making your buyers and others uncomfortable.
  12. I would also suggest that you stop calling people "dear", just as a friendly advice. I'm not your "dear", and I'm not a "sir". I wrote a post on why you shouldn't call people "dear" etc. here:
  13. Yeah I think maybe the category you're in has a lot to do with things as well. I rarely get messages related to my voice over gig of this type, it's almost always via my translation gig. Maybe it comes from here, maybe not. But I find it hard to believe it's a coincidence, since it seems to happen on a regular basis whenever I'm active here. @mariashtelle1There's already a user with your username on the forum without the 1, that's probably why you got the 1 behind your name. It would be nice to not have your account on the forum linked to your Fiverr username in some ways, but in others not. It's not too difficult to handle spammers. I just report them and move on. But it's frustrating when I have to take time out of my day to do that, just because some people are too lazy to do things properly.
  14. In my experience, you don't need to be online to get requests. I usually wake up to 5-10 messages in my inbox, and those came in while I was sleeping like a baby. Safe to say I'm not online in my sleep. So my morning coffee is used to fuel my replies, before my second, third and forth morning brews are used to fuel reading all the requirements that came in on the orders after I responded. After that, I'm only online when working on improving my gigs, delivering work or responding to messages. Welcome to the live as a nomad! :D
  15. Very good point from @jonbaasthere. You have the right to refuse a cancellation. They could step it up to customer support, but then they would have to explain why to them. It's a nice "filter" to have for bad buyers wanting to cancel without a valid reason. If they don't get to cancel, you do run the risk of bad reviews from those buyers, so that's also something to keep in mind.
  16. Thank you for your nice information, Mr. Solutions Bro! Edit: Sorry, I just had to.
  17. They sound like they would fit right in on my list of red flags when selling on Fiverr, and I would not take on those orders. Of course, I can only base this on your description and your side of the story. Repeat buyer or not – you will get some difficult buyers on the platform from time to time. In this post I've written about how I handle them. You say you doubt if FIverr will do anything. Have you actually tried to talk with the support team about this? That should be your first stop. The option to put a request is hidden behind "Show all topics" at the bottom of the list of topics. (Click that, then scroll to the bottom), or send an email to support@fiverr.com. I hope this hasn't put you off working on Fiverr, but I completely understand that it sucks to experience stuff like this. I've used the legal system before as well, but in these cases, I would just look into what the support team can do, and then move on, using the experience from this to avoid bad buyers in the future. Anyway, you should always hammer out any details before the order is placed if possible, to avoid misunderstandings. If I'm even slightly unsure about anything, I'll send super-specific offers only, making sure to include any possible details. That way, I have something to lean back on.
  18. I see that I'm not the only one who's tired of meaningless posts on the forum. :P
  19. Yeah, they probably use a bunch of sources, but I'm always feeling it more when I'm active on the forums. Yeah, that type of spam is super annoying. As soon as I see a message that starts with just "hi" I get tense, because I know I have to answer just in case, only to receive another message asking me to give them work or tell them how to become successful on Fiverr.
  20. We wouldn't tell you that this is against the rules if it wasn't. We're not here to make things more difficult, but to help. Using an autorefresher will, as several people including me have already mentioned, risk getting you banned. So don't do it if you want to keep your account. :) Use fair and allowed methods like working hard, delivering high-quality services, great value, and make sure you know what you're doing. Nothing can replace talent and hard work in the long run, and cheating the system won't get you any success. :)
  21. It's not allowed and will probably get you banned. Besides, the myth that you need to be online 24/7 is false, it's a lie, it's fake and untrue nonsensical and utterly useless. Don't use an autorefresher. You should only show up as online when you're actually online and ready to respond to your buyers. You can't cheat your way to success on Fiverr.
  22. You could start with reading this. It explains pretty much what it is and how you should use it. https://www.fiverr.com/support/articles/360015226518-Responding-to-Buyer-Requests?segment=seller
  23. PC: Windows 10 Pro 64-bit Intel Core i9 10900K @ 3.70GHz 32.0GB Dual-Channel RAM ASUSTeK COMPUTER INC. ROG STRIX Z490-E GAMING (LGA1200) LG HDR WFHD (2560x1080@60Hz) 2047MB NVIDIA GeForce GTX 1660 (ZOTAC International) 931GB Seagate ST1000DM003-1SB102 (SATA ) 232GB Samsung SSD 850 EVO 250GB (SATA (SSD)) 465GB Samsung SSD 970 EVO Plus 500GB (NVME (SSD)) As a voice-over studio, I'm using a Whisper Room® custom isolated and treated booth, Røde NT1/Røde Broadcaster or Neumann TLM103 microphone (depending on the job, I mostly prefer my Røde Broadcaster), a Scarlett 2i2 2nd gen USB interface, and Adobe Audition as a DAW (digital audio workstation). For translations I simply use Microsoft Word for the most part.
  24. Due to time constraints, I have periods when I'm more active on the forum, and at times, I'm lost in my work for several weeks. I've noticed that every time I have one of my more active periods on the forum, the amount of spam I receive in my regular Fiverr inbox increases radically. The spam is often from new sellers or low-level sellers asking me to give them work. Obviously, I would never outsource anything to people with so little talent that they feel the need to spam other sellers. Spam is nothing new, but interestingly, the "elo sir i do ur work profesionale writer i am!!!"-messages increase whenever I'm active on the forums. Have anyone else noticed this? I consistently report this type of message as spam and block the sender. But it doesn't take long for a new one to arrive.
×
×
  • Create New...