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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. Not sure what praising God in Arabic has to do with business on Fiverr. I think "praise be to the seller that managed to turn a stupid and mostly useless functionality into her own advantage" would be more suitable. After all, it's @vickieito who did this. Not God. I have kept them on, just so I can reject them and offer my reason: "I don't work with this language", in the hopes that Fiverr staff will notice and fix this crap. 😁
  2. Haha, I'll ask my mom! That's true. If you fart too much, it gets boring having to retake again and again! Trust me, you don't want to let SBDs go in the booth. It becomes musky in there as it is. This is why I don't let anyone rent my studio, even though I could probably make a fortune from it. 🤣
  3. Hopefully, Customer Support will fix your response rate. After all, this wasn't your fault. Maybe the buyer broke the terms on Fiverr, in the chat with you or with someone else. Or perhaps they deleted their profile. Who knows. Even so, you should get your response rate back up. Support is usually helpful with these things. Let us know how it went. Best of luck!
  4. It depends. Are you a seller or a buyer? If you're a seller, you can see all active orders in your Dashboard. You access that by clicking on Dashboard in the main menu at the top of the site, while you're in Selling mode. If you're a buyer and want to see the status/progress of an order you have placed with a seller, you can do so from the Buyer mode by clicking on Orders in the main menu.
  5. Have you tried clearing your browser cache, logging in from incognito mode or tried a different browser?
  6. There are several ways you can encourage buyers to come back. The following is from Fiverr Help Center, about getting more repeat buyers: Follow buyer requirements to the detail The more you know about what your buyers want, the better you can meet (or exceed!) their expectations. Keep your buyers updated Make your buyers feel like you've got their back - be quick to respond and share updates on their orders. Get early feedback on your work Get a feel for what your buyers are thinking and be flexible about making changes before the order is completed. Tell buyers what else you have to offer Buyers often need extra services delivered. Let them know how else you can add value to an ongoing order. Offer Gig subscriptions By gaining repeat orders using Subscriptions, you can establish buyer trust and business security for yourself. https://www.fiverr.com/support/articles/4404431241617-Repeat-business-score#h_01FBEKS97QTCVSHAZ6AY2FS1QT
  7. Some new sellers will get selected by Fiverr to become "Rising Talent" due to their great performance, gig quality and buyer satisfaction rate. If you consistently deliver great quality, value and support to your buyers, you might get it. Then again, you might not, since Fiverr picks the best sellers for badges like "Rising Talent" and "Fiverr's Choice". There's no guarantee of getting it, no matter what you do. Hope this helps!
  8. You can change it as often as you'd like. But instead of making changes all the time, I recommend planning out the changes before you make them. Really think it through and have some sort of strategy behind the changes you make. Every time you make a change, the algorithm will pull you out of the search results for a while, before re-learning your gig so it knows where to put you. So it's best to make thought out changes, instead of just making small changes all the time.
  9. Good point. I have medium volume. Normally, I prefer cancellations. But not if I have already done the work.
  10. I think I was on the platform for a few months before I got my first order. I don't even remember what it was for. Not very inspiring, I know, but after nearly 2000 completed orders, it's easy to just forget how it felt getting started on the platform. This was back in 2014, so lots have changed since then.
  11. By the way, I checked out your profile. Hope you're staying safe, strong and well during these difficult times! Cool bass-work!
  12. Indeed it is. I love it, and I thrive as a freelancer. I hate working for someone else. But I know people who could never handle the pressure and still be able to relax at night. We're all different, and that's a good thing. We can't all be freelancers. It's a great lifestyle, if you're cut out for it. I couldn't imagine my self doing anything else.
  13. I know, right?! It's so bloody annoying. You ask, then ask again. I even have a big reminder in my order requirements. Does it help? No. The buyer suddenly "remembered" that they had something more. I once had a client who did this for a week. I was fairly new on Fiverr back then. If it happened today, I would explain to the client that I'm more than happy to take a look at the additional work, but this would also mean increasing the budget. If they refuse, I'll deliver the work as described, according to the information I had at the start of the order. Negative reviews be damned. Hasn't happened yet, though, since I'm rather patient and I'll take my time to educate the buyer if needed.
  14. Does browser zoom work? CTRL + Scroll wheel on your mouse. Or you can just download the image and zoom in on your computer.
  15. Exactly! Good thinking! Besides, having a five-dollar-gig attracts the worst buyers. You don't want to work for the Scrooge McDucks of this world. Growing a business takes time. I spent years on Fiverr developing my business. I'm still developing, even as a Top Rated Seller. I'm still working every day to better myself, my business and my services. It's not just slow. It's neverending. That's how business works. Some people are cut out for it. Others can't handle it and much prefer to work on a contract from 9-5. If you weren't expecting it to be hard, difficult and tiresome, you've been misinformed about what it takes to start and run a business.
  16. I've done this mistake myself. The lesson I learned was to always split things like this into multiple, smaller orders, use milestones when possible, and always require all the material before you send a custom offer. Follow the advice from @imagination7413 - she's absolutely right.
  17. If you have meaningful and well thought out tweaks to improve your gig in mind, by all means, edit away! Making your gig better is the whole point. You can edit when you feel like it. It can affect the visibility of your gigs in search. Firstly, because improvements can help you gain more sales. Equally, bad edits may cause your visibility on Fiverr to drop. After you edit your gig, expect it to be gone from search results for a little while. The algorithm needs time to check out your gig again, to determine who it's relevant for and where it should go in search results. Due to this, I prefer to make edits during holidays/weekends/at night, when I have quiet periods either way. It ensures that any loss due to dropping out of the algorithm for a while, is kept to a minimum. This is also affected by things like buyer satisfaction and your other stats, so make sure to always deliver great quality and value to your buyers. Editing to make your gig better is smart. But do your research first, plan your edits, and make them count. As long as you keep improving your gig, it's a good thing.
  18. What have you done to improve visibility so far? Have you researched how Fiverr works (lots have changed since 2019) and how it may affect your visibility on the platform? Do you have a business plan in place? Have you researched your prospective buyers, mapped out who they are, what they need, and how you're going to solve it better than your competition? Here's a good place to start learning: And here's a good place to learn more about how the Fiverr system operates today.
  19. Indeed. If you can't communicate properly with the buyer, it can be a nightmare. That's a risk I'm not taking if I can avoid it. I translated instruction manuals for maintenance of compensating filters in CT machines once. That was my "worst" learning experience yet. I actually had to call a CT tech to interview the guy about how this stuff works, just to make sense of what I was translating. 😂
  20. Solution: Get a great illustration and include it in your post when making it. Gotta remember that one.
  21. The buyer was more than proficient in English, so he helped me understand the different concepts. There are certain concepts that only exist in Arabic, so that leaves us with some rather weird translations. I'm paid to translate, so I have to be more understanding when it comes to language issues. Sometimes, translation can be a creative job, and you learn a lot from it. I see no reason to cancel a job, as long as I get paid for what I do. And because I genuinly take an interest in the projects I get (I'm addicted to learning) I see this as nothing but a learning oppurtunity. But it's a pickle when you have to translate unique concepts that are already translated to a language that doesn't have those concepts at all, into a third language. Safe to say, I had an extra cup of coffee last night.
  22. Had an interesting translation project last night, to say the least. A rush order came in just before I was going to bed. I decided to do it, even though it was late and I rarely work after 3 pm. A happy buyer is a returning buyer, after all! The job consisted of translating explanations in English on how to learn Arabic - to Norwegian. There are some concepts that are just difficult to grasp, and I ended up spending an hour learning about how Arabic works. Even so, there are issues with the translation, because it was originally translated from Arabic by a non-native English speaker. So here I was, at midnight, learning about the Arabic language, trying to understand unique concepts about the language, in order to interpret the weird English translation of an Arabic text about learning Arabic, so that I could translate it to Norwegian. Safe to say, I'm still discussing word-choices with the buyer. But at least I now know more about Arabic, and why this language is notoriously difficult to learn for westerners. But it's a fascinating language for sure! I guess my point is: even the (seemingly) boring jobs that sometimes come along, can become really interesting.
  23. Promoting a gig will, of course, make it more visible. That's the whole point of gig promotion. If your buyer satisfaction rate or other stats drop, you might lose access to gig promotion because Fiverr only wants to promote the best sellers.
  24. It's merely a visual warning to remind you of the terms on Fiverr. I seriously doubt that Fiverr staff goes through every single message with the word "pay", "money" or "@" in it. 😂 Even so, I have seen it trigger a message review a couple of times. Rarely happens these days, but it used to. That would send the message to Fiverr Trust and Safety for review, delaying it for hours on end at times. So I've learned ways of getting around it just by habit, using words like "funds" and "charge" instead. But you're right. There's no rule saying you can't use the word "pay" or "money". It's not about the word. It's about how you use it.
  25. Indeed, it can be. That's why I always recommend hiring experts to help you out in the areas you might not excel at yourself. Absolutely! This is very true. Excellent advice. It's always a good idea to recap. I'd say this has more to do with customer support skills than building credibility on the platform, but even so, this is absolutely crucial to avoid misunderstandings. So when the buyers start coming in, this is a great habit to have!
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