smashradio

I suggest reading this.

What an amazing way to introduce yourself. 😄

Since you're not providing any details about why the buyer is dissatisfied in your case, I can only answer generally: Some buyers are difficult. I wrote a post on how to deal with difficult buyers here:

My two cents in return is that it's nice to have all the instructions up-front before starting the work. But as a freelancer, you need to expect clients to change their minds about stuff. Often, clients will have a particular idea of what they want, but new ideas come to life when they see it in front of them. My job a freelancer is to facilitate, create and bring those ideas to life. But it isn't free. I don't view revisions as anything but a new round of ideas being brought to life. With that said, they always have to pay for my work. When I agree to include, let's say, two revisions in an order, that should be baked into the price. If the client would rather pay for those revisions if needed, the rate would be lower, but they would expect to pay a certain amount for each revision. I make it clear to all buyers that revisions aren't free. They are included. If the client needs changes, I'll happily work on them because I know I get paid. This is good advice! Even though revisions might be included or needed during the order, there's always the time aspect to consider. If I need some content and specify precisely what I need, maybe I won't need that revision. It saves me/the buyer time when it gets done right the first time. The same applies to selling. I always advise fellow sellers to read everything twice, then reread it once more, just to make sure. It can be frustrating to receive work that isn't done according to your specifications. As a seller, I wholeheartedly disagree with this statement. You're paying for a service. You should expect the freelancer you hire to keep up the good work because of that alone – not because there might be a tip down the line. Sure, it's nice to get a tip (I always appreciate it!), but when a buyer is paying me to do a great job, I'm going to make damn sure I deliver the goods. If a seller expects a tip for doing a good job, I'll never work with them again. I would never expect it as a seller. We're not a restaurant, and Fiverr is the only platform I know of that encourages you to pay a tip for a service performed by a freelancer. That's not something I would ever include or mention in a contract with a client, yet Fiverr forces the buyer to look through an "It's customary to tip" screen after the order. No, it's not "customary". Maybe in a restaurant or certain countries, but not while working with freelancers.

Leaving a review is voluntary. You shouldn't expect reviews but be happy when you get them. Some users will just accept the order and move on, others will leave a review. I often get orders with no communication except the instructions needed to perform the service. And that's fine. I always let them know I'm there for them at the start of each order, if they need anything or have any questions. I also update them about half way through the order, to let them know I'm working on it and when they can expect their order to be ready. That helps buyers feel safe. Some of them will respond and be enthusiastic, others will want to chat about random stuff (those are the worst! I once had a buyer who told me his entire life story, one message at a time. I woke up to 50 unread messages, and none of them pertained to the work I was doing). Others will just place the order, give the instructions, and you'll never hear another word. Totally normal (except the life-story-thing - haha).

Glad to hear you're enjoying the content! I'm not sure if I wrote a topic on saying "no", but I did respond to a topic the other day about it. I just can't find it 😄 But I've posted a lot, so who knows...

This rankz your gig by connecting the uber firewall directly to your brainz. This feeds the algorithm a banana every 24 hours, but only if you stay online all the time. 😄

I responded to the same question earlier today. You can have a look at my impressions, experience and recommendations regarding Seller Plus there:

Do you have any reason to think so?

Video, in most cases. But only if you make sure it's a good and professional video that engages the buyer and encourages sales.

I assume you're referring to your username. That can not be changed. This is from the Fiverr help site: "Your username is your unique identity on Fiverr and it cannot be changed. If you want to use another username, you need to close your account and create a new one. If you would like to use the email address in your current account for your new account, please change it before closing it." https://www.fiverr.com/support/articles/360050222673-How-Do-I-Change-My-Username#:~:text=Your username is your unique,change it before closing it.

No, it does not. This myth have been confirmed as a lie by Fiverr itself. But if you use the forum to learn how to better yourself, optimize your gigs and deliver better work, you might gain an advantage. The only thing that will get you more orders is delivering high-quality work and service to your buyers over time. If you're great at what you do, you'll gain success.

All businesses, including us freelancers, have to make sure we protect our clients data. Maybe you haven't thought of it before, but as a freelancer on Fiverr, you might deal with lots of information that could require you to take action in regards to the privacy laws like GDPR. Full disclosure: I'm not a lawyer or legal professional, nor am I an expert on GDPR! These are simply tips based on my experience and advice I've received in the past, that have helped me form a stronger defence when it comes to data safety. You most likely work with some form of personal data What type of information you deal with depends on your niche here on Fiverr. GDPR is about more than just hitting "I understand" on those annoying cookie banners you see everywhere online. We are, in fact, a small business when freelancing, so the privacy laws applies to us as well. The consequences of violating GDPR can be enormous. We're talking fines, loss of reputation and legal action taken against you. You're not really protected by or covered by Fiverr's Privacy Policy as a seller on Fiverr. Here's what Fiverr has to say about the information that is shared with third parties (like you) on the platform: TL;DR: Information you give to anyone else on Fiverr, including sellers, is controlled by that seller. You are required to keep this information confidential, and Fiverr puts this responsibility on each buyer/seller. "When you publish your information and/or share your data with other Fiverr users, you do so at your own risk. If you choose to share personal information with other users, including Sellers providing you a service via Fiverr, such personal information is shared with other users as separate controllers. While Fiverr our Terms of Service require Sellers to keep the information shared with them confidential, Fiverr cannot ensure that all users will do so and it is your responsibility to ensure that other users will comply with your standards." Source: Fiverr's Privacy Policy Here are a few things you need to think of when taking care of privacy: Delete all client data you don't need when an order is finished. This could be documents, files and so on from a project that you save locally or in your cloud. The files that remain will be the ones shared on Fiverr, and we'll get to how you protect those in a minute. Ensure you have updated anti-virus software and firewall on all devices used for work. Keep your devices protected with passwords and encryption. And most important: keep your Fiverr account safe! That means using a strong password, changing it regularly, and using two-factor authentication on your Fiverr account, Paypal account, Payoneer account and e-mail linked to your Fiverr account. In addition to this, follow the basic principles of GDPR, and you should be good. Lawfulness, fairness and transparency: Only use data about your client when you have the legal right to do so, do it fairly, and be open about how you're using it. Purpose limitation: Limit your use of and recording of data to what's absolutely necessary. Accuracy: Keep the data clean and accurate. Storage limitation: Store data securely, preferably encrypted and behind safe passwords. Limit the data as much as possible. Integrity and confidentiality: Take every step you can within reason to keep data safe and secure. That means not leaving your iPad unlocked on the living room table with access to files when you have folks around – including family. If it gets stolen, the responsibility lies with you if the information on the device gets hacked, abused or leaked. Accountability: Document what you're doing to keep data safe. Remember: this is a simplification of everything! It's your responsibility to know the laws in your country and to abide by regulations like GDPR when necessary.

Woohoo, a couple of my topics in your list as well 😄 Now I'm really on cloud nine! Haha! 😄

Us "old-timers" who have been on the forum for years, have complained about this for a long time. Unfortunately, it's still an issue. We could use more moderators. A lot more. And stricter rules about the same repeated bad advice, not getting sales and so on. It has to do with the user base being mainly new sellers and people who never had any success on Fiverr. It's probably not bots. But it just as well could have been. The value they bring is the same. There's a great bunch of sellers here who posts good advice, too. But I'm afraid it tends to drown in all the pointless, self-congratulatory spam. It usually takes me 10 minutes of scrolling to find a couple of meaningful posts I actually do wanna reply to. Your post is one of them. If you're looking for advice on how to get started on Fiverr, I'd begin with this one: And this one for getting the most out of the forum is a gem, too! Enjoy, and welcome to the forum 😄

I agree that editing your gig just for the sake of editing it, and doing it too often, can lead to some issues in search. The algorithm will try to "re-learn" your gig after an edit, and it might drop out for a while. That's why I edit my gigs on weekends and preferably in the evenings. Making edits when they make sense does not hurt your gig visibility, but a temporary drop can still be expected, I think. Especially if you're updating a lot (gig video, thumbnails and so on) as I think those edits have a higher chance of needing approval, for obvious reasons.

Yes, there's an unusually high amount of "how rank my gigz" today, dear mademoiselle. I don't know if me sitting for 5 hours straight looking at instrumentation in a virtual cockpit is any more healthy. 😄 You sound way healthier than me. I haven't worked out since I was 13. My "hiking" consists of a five-minute walk with the wife and kid. I need to get out more. 😆

I would stick to a real picture of you. Buyers are looking to hire human beings, not company logos. On Fiverr, you're the brand. Regarding your current profile picture, I would consider getting a professional one taken, or at least having one that's not a mirror selfie. It can help you come across as more professional.

Do you have seven unique, great business ideas, and the expertise to deliver on all of them at once? If so, yes. If not, no. My advice is to focus on what you're actually good at. Having multiple gigs can be wise, but only if it makes sense. For example, I offer special pricing for IVR voice overs, so it makes sense to separate it from regular voice overs. I offer translation, and that needs a different gig than my voice over, and so on.

Yes, if it only contains links to your Fiverr profile/gigs and no contact information except that, it should be good to go! The main point is that Fiverr doesn't want you to communicate with anyone outside of their platform. But using a landing page to market your gig is totally ok.

Great advice from a newbie! That's rare! Welcome to the forum! Glad to have you! I've been sharing guides and tried to be helpful on the forum for years. Sometimes, I've given up and not logged on for months, simply because of the amount of spam/bad advice and pointless posts. So you're not the only one. I'm glad you're putting the forum to good use!

There's a lot of information on this forum on how to become more successful. If you haven't gotten orders in three years, you're clearly not doing it right. I recommend reading this thread (and off the guides that is shared within it). It's a lot of reading. In order to succeed, you need to do your research and have a proper business plan in place.

If you use it correctly. You get access to more stats and information about your buyers, conversion rate and so on. The stats alone can be worth it if you know how to use it to grow your business. You also get access to a Success Manager. That's a living human being who works at Fiverr. They can advice you on how you can improve your gigs. If you're not an expert at Fiverr, this can be really helpful. Even I, as a Top Rated Seller for several years, have found their advice to be helpful. They can also give you general information about your buyer satisfaction and which areas you need to improve (based on the private reviews that sellers provide). They will never tell you exactly what buyers have said/how they rated you, though, so don't expect it. You also get access to faster support from senior support agents at Fiverr when you need it. Not having to wait in line forever is useful if you have a pressing matter you need help with. I usually get a response within an hour or so when reaching out to Fiverr Support. Faster and better support was something I already had access to, as a Top Rated Seller, but for a new seller/level 1/level 2, that fast response time and improved support, can make a lot of difference! You also get access to coupons that you can send to your buyers every month. This is a great tool! I can pick which buyers I like working with the most, and send them a discount coupon every month. It keeps them coming back for more. So yes, it's helpful. If you take advantage of it. Having it and then stopping it will not affect your normal growth that you would have had without Seller Plus in the first place. Seller Plus doesn't give you higher rankings in and of itself: it's a program designed to help you get the most out of your gigs on Fiverr. So you can use it for a month, take advantage of the guidance it offers, and then unsubscribe. But if you're using Fiverr Plus correctly, you might not want to, simply because the access to better stats and guidance + the faster and better support, is worth it. At least in my opinion.

Great start! 😄 The Top Rated Seller level is not easily achievable. First of all, it's a manual process. You can be a level two seller for years, keep getting nominated, yet never achieve it. I know – I did it. It's nice to have goals, but instead of focusing on becoming a Top Rated Seller, your focus needs to be with your buyers, your work and your improvement as a professional. Don't get hung up on the levels thing. Being a Top Rated Seller means you have been handpicked by Fiverr. It's not something most sellers will get just for delivering a certain amount of gigs. You need to offer outstanding support and quality to your buyers over time to get it. As a business (and yes, working on Fiverr is a business!) you should focus on buyer hapiness and growth over time. Make sure to keep your stats up and over-deliver to all your buyers. Maybe you'll get there some day, maybe not. Even so, you can have great success on Fiverr. I made a living on this platform for years before I became a TRS.

Yeah, the stats will go up and down. Also, we humans aren't really good at reading graphs. If you had 2 orders yesterday and 0 orders today, a graph would show a spike, then a steep drop, even if those orders lasted for weeks and earned you a 1000 dollars. It's important to see graphs in context and to understand that what appears to be a tragic drop might just the fact that it's a weekend.