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It's a replacement. But it will probably take some time to implement fully. I receive tons of briefs. They are never relevant and is just as lacking as buyer requests when it comes to details, if not worse. If the match-making was better than the dating websites of the 90s, I would be ready. But here's my latest "Brief": I don't offer a single writing gig in English. I have a translation gig from English to Norwegian and vice versa. But this is not a translation request and it's not in my language. And when it comes to the details of this one, it's incredibly detailed, compared to the usual "Briefs". This is exactly what happens with "Briefs" and this is the reason why they are useless. Buyer Requests have always been a bottomless pit. They should rename the feature to "Race to the bottom with a sprinkle of spam". But I'm afraid Briefs won't be much better, at least not in its current state. Different doesn't mean better. When I saw all the useless briefs, I expected Fiverr to pull the feature for good and start over. They clearly didn't.

Happy I could help! If your visibility has gone down, that might be because of those reviews. Without access to that info about you, I can't say much about where to improve to get it back up again, but some usual suspects are: Bad communication. You should always be polite (i find that being overly polite works, for some reason, even though I hate it when people do that to me). Taking on jobs that you shouldn't. Always make sure the projects that comes along are a perfect fit for your skills. Say no instead of doing something half-assed. Not updating your buyers on progress along the way. Especially important on longer orders, but I always work in a small update about the progress during every single order. It helps buyers feel safe. Not delivering early. Increase delivery times. That way, you'll be delivering "early" and way before your buyer expects it. You're meeting expectations instead of exceeding them. Under-promise and over-deliver. Give your buyers something extra that they didn't expect. Do more than what's expected of you. Like I said, these are just general, ususal suspects that can cause your buyer satisfaction rate to drop, in my experience. Improving in these areas can really make a difference.

Hi Connor! Great question! TL;DR: Set realistic delivery times Use price to decrease the amount of work while earning the same amount of money Track your time-wasters. Quit or decrease your time on social media Have regular work hours Automate tasks where possible Get things done without worrying so much about perfection. You can perfect it later. Use to-do lists to organize and prioritize your day Focus on one task. Don't let anything distract you. Take regular breaks Learn to say no Yes, there are many things you can do to manage your time more efficiently on Fiverr. I'd say the most important one is setting realistic delivery times, combined with pricing to manage the number of orders/amount of work you have at any given time. My general rule is to increase my rates every six months if I have "more than enough" work on my plate. That way, I get a bit less work but earn the same amount. I might decrease rates during slow periods to attract more buyers, but I rarely have to do that. This gradual increase over time helps me reduce the demand while increasing my income. Delivery times are also critical. Your goal should always be to have 12 hours or more left on the clock for each order when you deliver. If you manage that without too much stress, you're doing something right. Adding a day to your delivery times can help a lot. I also like to track what I spend time on. Using apps, you can find the black holes in your daily life. Usually, it's social media. You'd be surprised how much time we waste on that stuff, which is why I have an app that asks me, "How long do you want to use...." every time I open one of my time-waster apps. After that set time, it will remind me. I don't use much social media anymore, and you could say I quit using Facebook outside of required work on the platform. Plan out your work hours. It's so easy to end up on the couch as a freelancer, so having regular work hours can help. Automate as much as possible. Use quick responses in your inbox for every occasion you can think of. It will save you a lot of time. Get things done first, then perfect it. If you're struggling to start a project, just... do it. Don't worry so much about how perfect it is at this stage. If you worry too much about achieving perfect results right away, it makes it harder to get started. When you're done, take a break, and go back refreshed and ready to perfect your work. To-do lists are your friend. Focusing on one task at a time will also help. Distractions suck, and they can make or break a project. Take regular breaks. Go out on the porch and breathe some fresh air every hour or so. It can do wonders for morale. Learn to say no. Don't take on every task that comes your way. Prioritize according to your wishes, needs, and requirements. Always vet your buyers to ensure their project is compatible with your skills. If something doesn't feel right, say no. This is perhaps the most potent advice I can give.

In order to become a top rated seller you need to be the best Fiverr has to offer. That means: Excellent communication skills Unbeatable customer service High-quality work A high volume of sales or revenue You need to offer something unique We had a discussion on what it takes to become a TRS in this thread: The above link goes to @vickieito's summary of that conversation. Remember: getting promoted to TRS is a manual process. Only the best talent Fiverr has to offer will become TRS. Most sellers will never achieve it. Beyond that, here are some generic requirements you have to meet as well, in order to even be considered for the TRS level: To reach Top-Rated Seller status, the following are required: You have been an active seller for at least 180 days. You have completed, at least, 100 orders (all time). Your earnings are more than $20,000. You have maintained a 4.7-star rating over 60 days. Your response rate has received a score of 90% over 60 days. Your order completion rate has received a score of 90% over 60 days. Your on-time delivery score has received a score of 90% over 60 days. You have received no warnings over 30 days. If all of the above is true, you can be nominated for the TRS level. Fiverr's editorial team will then consider you for it, based on your performance. The private reviews you're getting, that make up your buyer satisfaction rate, is also very important in this process. I don't think Fiverr will even consider you for TRS if you don't have an excellent buyer satisfaction rate.

The problem might be with your gig thumbnails if you're receiving a decent amount of impressions but few clicks. I checked them out, and they aren't very attractive. Far too much text, making the thumbnails look messy and even unreadable on mobile. A more professional thumbnail could help you get more clicks, so I recommend hiring a professional designer. You're also in some very competitive niches with lots of other sellers. There's no point in creating gigs similar to everyone else's. Having a proper business plan before your start creating gigs will help. That should tell you what you will sell, if that service is in demand, who your buyers are, how you plan on marketing and selling said service, and what your unique value proposition is all about. You won't get noticed if you don't stand out.

What have you done so far, in terms of research, reading guides on the forum, and creating a proper business plan?

Since you assumed that private reviews couldn't help you, I assumed that you haven't talked to a success manager about your buyer satisfaction rate yet. If you had, you would know that they can help "nudge" you in the right direction if you're on a downward slope. I know that the reviews can help you. That does not mean I know which buyer said what, how many of my buyers left a review, or my exact buyer satisfaction rate. If my buyers didn't leave those reviews, my success manager would not have the insight to tell me that my buyer satisfaction was dropping or that it was going back up when I implemented some changes. I can attribute my sales recovery to the fact that the algorithm decides how visible you are, based on your buyer satisfaction rate (and gig relevancy, of course). When I made changes like removing gigs in niches I didn't excel in, it freed up more of my time to focus on the gigs I was best at. This, in turn, helped my buyer satisfaction rate rise because my private feedback improved. In my order deliveries, I ask the buyer to answer any surveys from Fiverr if they have the time. However, I'm careful not to say anything that can be interpreted as review manipulation (i.e., asking for positive feedback). The simple fact that the entire idea of private reviews and a buyer satisfaction rate wouldn't work if people didn't use it, tells me all I need to know, but backing up that assumption is the fact that I can change my buyer satisfaction rate by doing better work. That's based on those reviews. Buyers are much more likely to leave honest feedback when they are anonymous. Many buyers don't like leaving public reviews for different reasons: if they leave negative ratings, that might cause other sellers to shy away from them in the future. If they leave a review, they tell the world they are on Fiverr. Not everyone wants that to become public in the first place. I'm not saying all your buyers do it. But enough people do so that Fiverr can create a buyer satisfaction score for every seller and use that to "rank" or "derank" sellers. It's also used to determine if you get access to things like promoted gigs, early payouts, and so on.

A bit of normal courtesy could potentially help you figure that out. Again, I must say, calling the information and attempts at assistance "fanboy BS" is where you lost me. Even so, others, and I, have tried to explain what the reasons might be. Beyond that, I'm sorry we couldn't help you more. Best of luck with your account and business!

Click on your profile picture, then on Settings. Are you set to Online there? If it says "GO OFFLINE FOR..." that means you're set to Online. Keep in mind that being online on Fiverr doesn't really help that much with your sales. It's a myth that you have to be online all the time. I'm a Top Rated Seller with 1700+ orders, and I'm only online for a couple of hours or so every day when delivering gigs or checking messages.

It doesn't work like that. Your gig rank is based on how happy your clients are, how relevant it is to each individual buyer, your revenue, overall gig quality and competition.

First of all. Nobody on the forum cares about your threats towards Fiverr. We're all just sellers and buyers here. If you're blurting out pointless threats of reporting Fiverr to the government for not accepting your gig and calling the factual responses of other community members who are trying to help you "BS", you're not going to get the help you want here. A little respect and a friendly tone goes a long way. You did say in your original post that you copied the offers from other sellers. You didn't specify what or how you copied it, so naturally, we assume this could have been the reason for you not being approved. That's why it was mentioned, as this could be a potential explanation. As already mentioned, we're only sellers and buyers here on the forum. We can't know for sure why you weren't approved. How did you arrive at that conclusion? All of that is automatic. There are tons of US based sellers on the platform, some of them highly succesful. Fiverr doesn't discriminate based on the seller's country. If they did, perhaps they would start with sellers from certain countries known for low-quality services and spam. But they don't. Fiverr has recently made it harder to become a seller, upping the demands for quality on the platform. You're making claims about your experience and the quality you can offer, but we have no way of verifying that. We're trying to help you identify the issue, as it could be any number of things: perhaps they don't want more gigs saturating that niche, perhaps it was typos in your gig description, bad thumbnails, copied gig descriptions, or something entirely different. We can't know for sure. All I know is that Fiverr has raised the bar recently, and as a result, more and more sellers are being rejected. Fiverr has no obligation to let you sell on the platform. I understand that this is annoying, but there's nothing we can do about it here on the forum, other than try to help you identify the issue, based on what you've told us.

Yo. There. I talked.

How rank fever ad on fiber @newsmike? U zeem to now lot bout it bro sir!

You don't know how many private reviews you're getting or if it helps you or not. Your public reviews doesn't really matter that much anymore – at least not to the algorithm. The very nature of the private feedback keeps you from knowing the number of reviews you're getting. Only Fiverr knows that. I've had periods where my Success Manager has warned me about dropping buyer satisfaction rate, and I knew she was right. Like when my son got born, I became distracted from work (obviously) and as a result, my satisfaction rate dropped. It hadn't done that if buyers didn't leave private reviews. As a result of this feedback from my SM, I upped my game and started to focus on the areas I was best at, while removing gigs and sharpening my services towards those niches. With less work, higher prices and more focused work, my satisfaction rate skyrocketed (according to my SM). I doubled my monthly income by doing this, all thanks to the private feedback giving me a kick in the butt.

New accounts do seem to get a small boost right at the beginning, but it quickly disappears as buyers are left on their own to compete against all the other sellers. If you decide to open a new account, remember to close the old one first, since you're not allowed to have more than one account.

If this is something you experience frequently, you should re-consider your pre-order communication. You should agree on a rate and offering before the order is set up. If the buyer placed the order directly from your gig page, something is more than likely wrong with your gig description, packages and/or pricing. If you want to offer discounts, you should do so in your original offer, or if you have Seller Plus, use Coupons. If I sign a client contract outside of Fiverr, and we agree that I will do X, Y and Z for X amount of money, I'm gonna hold my client to that deal. If they come asking for a discount later on, I'll refer to the contract that they've signed. A Fiverr order is no different.

What have you done so far, to learn about the way Fiverr works, how to improve your gigs, and increase trust on the platform? Did you come here with a proper business plan?

There might be fewer buyers, but removing the bad ones would lead to: Fewer cancelations Fewer messages to customer support Fewer unreasonably negative reviews on the platform, because bad buyers tend to leave negative reviews More transparancy Happier freelancers All in all, I think the benefits of alerting the freelancers to potential nightmare buyers can only be a good thing. Other freelancing platforms has this already, and I don't think they would do that if it didn't make financial sense. Without its sellers, Fiverr is nothing more than an empty shell, and I know several very talented freelancers who would never work on Fiverr, because of the buyers. Established, professional talents are more likely to enjoy working on the platform if they can vet their clients.

A trick many retailers use, which we as Fiverr sellers can utilize too, is "decoy pricing." What is that, you ask? It's the practice of introducing a higher-priced top-tier package to make your mid-tier one seem more reasonable. Here's an example: Suppose you want to sell a package for 100USD, which is your most expensive package. Fewer people will order it because the package next to it costs less. But if you introduce a top-tier package for 500 dollars and charge 100USD for the mid-tier, it makes it appear more affordable. It's still the same deal. But it looks more appealing. Clients are more likely to choose the mid-tier package if you make it seem like a great deal. By pricing your mid-tier at the rate you'd like to earn per order and adding a more expensive top-tier package, you'll sell more of the mid-tier one. Studies have backed this up. So if you want to make a higher-priced package appear as the best option, put an even more expensive package next to it.

Here's a checklist: Do lots of research about the niche you want to sell in. Is it in demand? Do you truly have the skills to offer something unique? Create a proper business plan. What makes your service unique and better than the competition? How will you showcase those skills and advantages to potential buyers? How will you design and create gig thumbnails that shine? Write excellent, high-converting gig descriptions? Put your business plan into action. Make sure to always under-promise and over-deliver. impress the hell out of your buyers, every time. That means you need to learn customer service in addition to being good at what you do. Constantly improve over time. Gain new skills, become even better at what you do and bring that talent to the table when a buyer comes along. If you tick all of those boxes and you're truly a top talent in your niche, you might get there in time. Running a business takes patience, skill, the will to improve, the ability to withstand long periods with no revenue. I'd say you should have enough money to live and cover all your costs for a year or more, before you attempt to go all in on freelancing. If you decide to do this as a side-gig, don't expect much business. Fiverr rewards the best sellers on the platform. That means being one of the sellers that a) make your buyers happy, b) have them come back for more and c) earn Fiverr lots of money. If you're not doing that, don't expect to ever show up on the first page of the search results. To recap: Research. Plan. Act. Under-promise. Over-deliver. Impress. Improve.

The original delivery with all the files should be a bit further up on the order page. At least, that's how it's always been for me. Ask your buyer to scroll up a bit on the order page, and they should see the original delivery with all the files. With that said, I see no problem if you send files you've already delivered to your buyer in inbox to make things simpler for them, if they ask for it.

That is just ridiculous. I suggest you get your own work. I don't outsource.

I have a rule: if I consistently get more work than I want, I increase my rates by 10%. I re-evaluate it every 6 months, unless the situation becomes unbearable. If so, I'll increase my rate temporarily or increase my delivery times and double or even triple my "fast delivery" fee to maintain order. You're pregnant. Take care of yourself. Focus on the most important thing: your health and that of your baby. All-nighters are for the "young". 😛

I would consider "erotica" to be adult oriented and a violation of the terms, no matter what customer support says. The reason is simple: I don't trust support that much. If a single trust and safety agent decides that it's not ok, it won't help you to say "but support told me that..." So generally, i prefer a wider interpretation of the terms. Romance with a bit of spice (something that would get a PG-13 rating if it were a film) isn't what I would consider adult oriented, though. I haven't read your stories, so I can't tell, but from your description I'd guess we're into Shades of Grey territory? That one got rated R in the US and 16 or 18 in most other countries. I might consider that "adult oriented". But based on the gigs I can find on the marketplace, your gig should be fine. I can only assume that Fiverr views writing erotica as a perfectly acceptable service. A review of adult oriented services is not "erotica". So I don't think Fiverr's view on that is relevant in this specific case. However, it shows us that Fiverr holds different types of gigs to different standards, and that the terms aren't clear on what's ok or not. Which is why I prefer to interpret "adult oriented" as "everything that wouldn't get a PG-13 rating".

I don't think Fiverr would want to share the results from private reviews done by sellers. However, I absolutely agree with you that sellers should be able to review buyers anonymously. If a buyer gets a very low seller satisfaction rate, it could show up as a warning along with the added info we get in seller plus about our buyers. That would be very useful in the vetting process. Certain other platforms do allow freelancers to review clients privately. It's only fair.