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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. Before I begin: I'm known for being direct, and I'm not saying this to be unkind but to help you improve. Your gig thumbnail is not good. It's just a random background photo with you wearing a facemask in front of a microphone and a bunch of icons. It doesn't make any sense at all. If you're not a designer, hire someone to help you create better gig thumbnails. Your profile description has multiple typos, grammar issues, and weird word choices. An example: "made a lot of projects." A fluent person wouldn't say it like that. Being honest about your skills should be at the top of your list. You need to be fluent and an excellent writer to sell translation services. I suggest working on your English skills + your writing skills. The same issues mentioned above are repeated in your gig description. Nothing but a flawless gig description will do if you're in translation.
  2. That doesn't sound like a business plan to me. It's great that you're learning new skills. But you also need to know a few things before you start: Fiverr is not easy money. It takes time, hard work, skills in a range of fields like customer support, communication and marketing, in addition to the skills you need to deliver your chosen service/product. You need to know what you're going to sell, based on proper market research. That means knowing your customers, what they need, how you're going to help them solve their problem, and what's going to set you apart from the thousands of other sellers on Fiverr. You need to research how Fiverr works, understand the system and what affects you as a seller. That means learning about things like buyer satisfaction rates, how to make your customers' journey into a great experience, how to optimize your gig to stay relevant and so on. You then need to put all of your plans, ideas and the results from your research into practice, creating eye-catching and well-made gigs while building trust signals. When all of this is done, you need to deliver high-quality services, excellent customer support and great experiences to your buyers. As you do that, your buyer satisfaction rate should go up and you're more likely to become visible on the platform. If all you did was to set up a gig, send some responses to buyer requests and wait, you'll find little success here on Fiverr.
  3. Thousands of sellers have asked this question before you and the forum is full of guides and responses to help you achieve success. I recommend searching the forum and reading some of the awesome content on here, before you post questions to the forum.
  4. it depends on your seller level. New sellers: 7 Level 1: 10 Level 2: 20 Top Rated Seller: 30 gigs You can read more about it here: https://www.fiverr.com/levels
  5. It can take years, and there's no guarantee you will ever become top rated. It's a manual selection process, based on your performance on Fiverr over time. It's not automatic and most sellers will never become a top rated seller.
  6. A drop in gig visibility is usually caused by poor performance. If you received negative private feedback from a buyer, this can cause your visibility to drop.
  7. Being online all the time doesn't work. What did you expect would happen? Did you think you could just come to Fiverr, create a gig and sit down, waiting for buyers to queue up? That's not how it works. You need a proper business plan and the skills to back it up.
  8. Interesting. Good to know in case someone asks me to proofread their gig description. Thanks!
  9. As I understood it, this was only an issue if you're doing it for someone offering services in the writing categories? I might be mistaken, though. I've never had to deal with this, since there aren't that many Norwegian sellers on Fiverr, so I've never been asked to proofread a gig description before. Where in the terms does it specify that you can't rewrite or write gig descriptions? I like to think that I know the ins and outs of the terms pretty well, but I can't remember seeing anything about that. The only thing I could find that could possible affect this is: "Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Fiverr reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.)." But would it be misleading for a video animator to hire help with their gig description? We can't all be professional at everything, and hiring other professionals to help grow your business should be completely acceptable. For example, it's ok for me to hire a designer to help with my gig thumbnails, a video editor to edit my gig video and so on. I'm not working in the video category or design category, meaning it wouldn't misrepresent my skills to do so. It might be separate rules for proofreaders, but I couldn't find anything in the terms about it. Your profile picture is great!
  10. I've heard that's a new business niche with lots of opportunities. I mean, not being a "top creative talent for marketing campaigns". Grab'em while you can.
  11. It begins with honesty. Not lying about your skills would be a good place to start.
  12. Your blue hair certainly makes you look like a quirky writer. Not a bad look to have in your niche! Being original can certainly have advantages. If you can do something cool with the banner, I say go for it! I think it depends on your clients, too. Sure, a well-made cartoon can be eye-catching and cool, but if you're working with business clients, they are more likely to look for dependability, trust, and professionalism. I can see categories where a cartoon or super-quirky profile picture would make sense. I often come across sellers from certain countries with stolen photos. If the picture is too perfect or generic, it might have the opposite effect by giving off that "stock photo vibe." Even worse is using celebs.
  13. As an update to my original post about Fiverr's housekeeping, I also noticed that more and more sellers are coming to the forum after having their gigs/profiles declined by Fiverr. I can only imagine this is yet another step in the right direction. I know Fiverr is working to require skill tests for more gigs, but we could be watching a more manual selection process going on here. Of course, this might be a coincidence, but I don't believe so. As @vickiespencerpointed out in her response to one of the sellers who just got declined, it might also be a simple case of copy/paste gig descriptions or images. That has been very common on Fiverr, and I wouldn't be surprised if Fiverr is implementing some form of automatic checks for duplicated/stolen content.
  14. Perhaps your five-dollar price tag is your problem. Charging five dollars screams of low quality. You're basically telling everyone "I'm not a professional" right away when you price yourself at five bucks. No real pro would even consider working for five bucks. How is the balance between impressions and clicks? If you're getting very few clicks, it could mean your gig thumbnails, titles and pricing is wrong/not working well for you. If you're getting a decent amount of clicks, but no sales, something is probably wrong with your gig description, thumbnail/gig video or packages/pricing. To improve, you need to know where the problem lies. That will help you narrow down areas you can improve upon in your gigs.
  15. Thousands of sellers are asking about how to succeed on the forum every day. I recommend that you search the forum and read through some of the excellent guides already here, before posting your question.
  16. If I remember correctly, it asks about the reason for the revision request. One option is just "I still need revisions" and that doesn't affect the "flagged for low quality", but the other options is about the quality of the delivery. If a buyer received a low-quality delivery, a missing delivery or partial delivery, if I remember correctly. Those probably count in this case. I think @vickieito posted a couple of screenshots the other day. I don't have any open orders that I can request a revision for to see the exact alternatives at the moment.
  17. You are not allowed to contact anyone off the platform. That is against the terms and Fiverr enforces this strictly. Fiverr has a perfectly good chat with an inbox. Whenever someone places an order, a separate order page is generated, where you can continue the conversation, share files as needed, deliver projects, receive revision requests, feedback or solve problems in the resolution center. That's where you chat with your buyers during an order. The inbox is reserved for pre-order chats. Inside the order, you will also have the option to provide video chats via Zoom, at least with business clients. Again, and I can't stress this enough: you're not allowed to share your contact information or communicate with buyers outside of Fiverr. If a specific service you offer requires you to have contact outside of Fiverr, you may only share the contact information or personal details inside the order. Again, Fiverr is very strict about this. If you offer text chat as a service, you would chat with them inside the order. There might be some exceptions to this, if/when a particular service can only be rendered with outside contact. In those cases, I would confirm it with customer support first. I assume coaching might be one of those cases. I recommend you to read the terms of service that you accepted and agreed to when signing up for Fiverr.
  18. Yeah, I'm also wondering how this could come up so late. It seems strange, but perhaps they are going through accounts with previous warnings as part of their housekeeping? This might be paranoid of us to think. But you never know. It would certainly explain this one. But the platform still has thousands of really low-quality sellers to get rid of first, so it would be a bit strange if this is their priority. At any rate, something happened to cause an old account warning to end up with a suspension. We don't know the full details, of course, so it's difficult to say for sure what happened.
  19. I don't negotiate on price often. Most of the time I have too much work and high demand, so I'll just tell the buyer that it would be unfair to my other clients who actually pay my going rate. On big projects (2000+ USD) I'll be more willing to negotiate, but never more than 10%. I prefer a direct (but friendly) approach to this. I'll take the time to explain why I stand firm on my rates, if I think the client/project is worth it. If I don't, I'll give them the short version. If you have to negotiate a lot with a client, that's a red flag to me, and indicates that they may be difficult to work with.
  20. Not much you can do but ignore them, I'm afraid. Buyer requests is just a pit of bottom-feeders anyway. Don't be so dependent on them. Focus on improving your gig and services instead.
  21. Some people will downvote any post that doesn't answer the original question, because the forum sorts posts according to votes in the question section. It keeps the best answer at the top, basically.
  22. I based this on info from a guy that made a fee calculator for sellers, and it said that Pro sellers pay 10% while general sellers pay 20%. I checked the info page now, and it appears you're right, so I stand corrected.
  23. Exciting times for sure. I'm inclined towards Terminator. Time to prime those nukes and plant a garden. Gasmasks at the ready!
  24. I was going to write a long response to this one, but then I realized that @breals said pretty much everything I had on my mind about the matter. If I may add my two cents about AI replacing humans: I don't fear that AI will steal real jobs anytime soon. This is relatively simple: AI is great at tedious, repetitive tasks. The moment you need creativity or personality, AI sucks. Take AI voiceovers, for example. Some people in the industry think that AI voiceovers will begin to take away our work in a few short years. I don't. Why? Because the people using AI voices would never spend money on quality in the first place. If AI voices weren't a thing, they would just use text or read the script with their bad USB microphone themselves. And even if AI voices have become really good, they can't even begin to resemble a real voiceover actor. The reason is the "actor" part of the word. The AI voice is easy to understand, sure, and it doesn't hurt to listen to it anymore as it did back in the Microsoft Sam days. But it removes the human factor altogether. It's flat and soulless. Even the voices that do get inflections right inject them in the wrong place. Will it get better? Of course. But the human nuance will always be a thing, and AI will probably not get there in my lifetime. It's just one example of how the human touch can't easily be replaced. At least not at the moment. Perhaps it will, one day. I believe that AI will grab a lot of the technical tasks in the coming years. Innovation begins with creativity, and I think the creative fields will be where freelancers thrive in the years to come.
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