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vickieito

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Everything posted by vickieito

  1. I agree! I receive 10-15x more on each brief order than the buyer request orders that I received.
  2. This is the alert every seller should have seen on their order page (I still see it every time I log in):
  3. Hi @tomi_worth, can you use your digital marketing and writing skills to drive traffic to your gigs and write compelling gig descriptions that speak to your target customers so that they'll want to place orders on your gigs? When I was a newbie seller last year, I spent most of my time improving my gigs and improving my skills by creating a strong portfolio. When buyers placed orders, they specifically mentioned my portfolio as a reason for them wanting to place orders. You only have 1 gig image on each gig - you can use 3 gig images, 2 PDFs, and 1 video per gig to create a compelling reason for your buyers to buy. This article may help you: https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/
  4. Good luck @markeewan! I had 5 buyers in the last 2 months go unresponsive without providing all the order details and Customer Service was able to get them to respond when I couldn't. I usually put in a ticket as soon as I notice there are missing requirements since it can take several days for Customer Service to respond. I'll cancel the ticket if I resolve the issue without Customer Service's help (I usually keep the ticket open until all requirements are open, with Customer Service are on standby). Once you have first contact with Customer Service, their response times are much faster with their follow up replies.
  5. Fiverr gives new gigs an initial boost in impressions. During this time, if your title, tags, and gig descriptions are well-written and your gig and profile are attractive enough, buyers will click on your gig, send messages to your inbox, and place orders. If your gig wasn't attractive enough or didn't appeal to your target customers, then your gigs are not seen as relevant in search when buyers look for your services. Other sellers, with higher orders, faster responses, better seller metrics, higher appearance quality, and higher delivery quality, will be given higher impressions. Focus on improving the quality of your gigs and services so that they attract and appeal to your target buyers.
  6. This method works @markeewan. Your buyer exists. 😊
  7. Those types of buyers are often scammers and will block you even if you ask for further details. I even had one yell at me (in ALL CAPS) that the job was $2,000, why would I need details?! That's why I just mark them as spam and move on. It's not worth your time or peace of mind to deal with them. The less you deal with them, the better off you'll feel. The good news is, if spammers and scammers are finding you, then you are getting seen by legitimate buyers as well.
  8. @danno1950, is this something you do?
  9. No. The buyer is specifically directing you to communicate with them off platform, so it violates Fiverr's ToS. All project details can be shared in the inbox chats, especially since you are a graphic designer. The buyer also doesn't refer to a specific gig of yours or include any details on their project except for the price. I would mark the buyer's message as spam and move on.
  10. I think it's important for you to respond to each brief that you get. If you are getting briefs from sellers who are looking for jobs, click on the "Not Interested" button, select the "Suspected spam/Buyer not credible" and click the "Reject Brief" button. This will notify Fiverr (who will most likely give a warning to these sellers). This will also help spread awareness that briefs are not to be used by sellers trying to get jobs. Sellers who got away with using buyer requests will not get away with using briefs similarly because of this reporting feature.
  11. Impressions have faded because Fiverr won't promote a gig that isn't active. These gigs don't get "blocked," they simply aren't shown because they are not as relevant as gigs that get regular orders. To get more impressions, you have to show that you are relevant. Update your profile and gigs. Let them know that you are back in business. Ensure your title, tags, and gig descriptions are relevant to your target audience. You're in a competitive field, so make sure your gig images and portfolio are attractive and highlights what you can do for your clients (you have 3 images and 2 PDFs that can do that). Gig videos are also a great way to show customers why you are unique and why they should pick you over your competition. You mention you have 5 years of experience, so show it. Your goal is not just to get more impressions, but to have a profile and gigs that convince buyers to reach out to you and place orders. I noticed you switch between "I" and "us" a lot on your profile - if you are working as an agency, please make that clear for your clients. Fiverr also sent out notices to web developers to change their minimum prices to $80 in order to get more impressions, so please follow that advice when you review your gigs and structure of your packages.
  12. If it's just as good as this crash course that I've had just from being on the forum for the past 5 days, I'm in! What really was an eye-opener for me was seeing how the clubs are being m0derated...
  13. @newsmike and @filipdevaere - I agree with both of you. It's so obvious yet I let my tendency to assume the best in others cloud my view on this one. A lot has changed on the forum since this was posted 5 days ago (it's crazy)! So more lurking and reading for me!
  14. When I was a new seller with few reviews, my portfolio was the reason why buyers had confidence in placing orders with me. I included my portfolio in my gig video, gallery images, and gallery PDFs. A good portfolio is a great way to gain credibility and trust with your buyers. It shows them exactly what they can expect from your deliveries. If you have a poor portfolio, however, it won't help you to get orders.
  15. I think you summed it up nicely here. 😊 These four points are what I have been learning by going through your profile, gigs, and reviews. @filipdevaere - I suggested your profile because I know many sellers apply for Pro, and like the OP mentioned, don't get accepted or hear back from Fiverr. You are one of the few sellers that Fiverr actually went out of their way and asked you to apply for Pro. Many apply, but few are chosen. It only helps to learn from the ones who are chosen before they even apply.
  16. I offer over 7 different types of gigs (10 total), so I get where you are coming from. There's actually a lot you can do visually as a designer to differentiate between your services on ONE profile. I just recently redesigned my 10 gig images to address the same issues that you mentioned. I use my gig images to lump my gigs into two tiers of my business (career services and business support) to keep my gig categories more organized for my buyers. You're lucky that you have design skills because it'll be a lot easier for you to do this. I settled on using headers, but you could also use colors, designs, and different profile pictures to differentiate between your different services.
  17. When I had my day job, I only got paid once a month, so 14 days isn't so bad.
  18. Please also try to understand the policies & procedures yourself. Don't rely on anyone to tell you how to do things! "Relying on others' advice" is what started this whole mess in the first place.
  19. @ar_rehman4- if you want to research sellers in Asia who have made Pro, you should check out @filipdevaere's profile: Not only is he based in China, after reviewing his profile, you'll see all the elements needed to become Pro. You'll also see what he means by "quality seller." It's no wonder why he dominates his market and why he really doesn't have any competition - no one else can offer what he offers. And Fiverr knows this. In fact, @filipdevaere was actually approached by Fiverr to become a Pro seller. That's how good he is. Since I would also like to become Pro, I look at @filipdevaere's profile often because I learn a lot on how I can improve the quality of my gigs and services so that I can confidently apply to Pro when I am ready.
  20. Hi @firoz_hassan, Each subscription order is treated like a separate order where your client can leave a review once the subscription order is completed. The same applies to milestones order (clients can leave a review after the completion of each milestone).
  21. My consultation order is $100 and can usually be done in a week, but often the ecourses I create will take 3 months or longer to complete. I never want to go longer than 1 month without getting paid, so I'll break up the actual order to monthly orders. I didn't like waiting for 5 months to get paid. I also don't plan on getting a negative review. 😊 For these curriculum building orders, I am often working with a team of sellers who I have to pay upfront to help with the voice overs, animation, and videos I need to build these courses. I do want to get my money back as soon as possible. Also, I like having the flexibility of making changes to my orders. For example, I give my buyers the gig links and prices of all the sellers I outsource to because once the project is rolling along, they might want to manage the project instead of me to save on cost. This works well for me because then I'm not out on my own money and I can just focus on creating content, lessons, quizzes, and the workbooks.
  22. Actually, if you are on Seller Plus, you will have access to Buyer Insights. This tells you the buyer's order completion rate, their reviews, the price range that they operate in, how often they tip, what type of gigs they order, and a number of other factors. This has helped me to block and avoid buyers who have low order completion rates, low prices, or low reviews. I agree with @ptrgar! @protectsellers - you can report the individual sellers who said this to you because it is evidence that they plan on scamming sellers. There aren't any gigs on your profile, @protectsellers. Did you create this account just for the forum? If you have more than one Fiverr account, that violates Fiverr's ToS and risks getting both/all of your accounts shut down.
  23. Hi @pdbstudios, your profile does look better! Here are some additional comments for you: In your bio - " I am an IT living in Rome." Do you mean "IT professional living in Rome"? In your galleries - You have 3 images, 2 PDFs, and 1 gig video. Take advantage of all of these opportunities to show your buyers your skills and how you are the solution to their problems. You have 10+ years of experience, so your gig needs to show that. This will give you credibility and will also help buyers feel confident in placing an order with you. I was a new seller a year ago and my portfolio was the reason why buyers placed orders with me when I had zero/very little reviews. Gig images - Consider updating your gig images so that they have a professional and consistent look. I learned how to design effective gig images from @vickiespencer - check out her gigs if you need inspiration on how to do this. Include a picture of yourself and a simple title with 2-5 words that clearly defines your services. I also like to add a relevant image (such as portfolio images or image related to my services). Pricing - It's a good idea to have a plan in place to increase your prices since your prices are low. I also started low but increased my prices after I got 10 15, and 20 reviews on my account. I also increased it aggressively when I had too many orders to handle. For your 6-page website creation gig, that one should be at least $80 (Fiverr mentions that if you list your website creation gig for less than $80, you might not be as visible in searches). Here are some articles written specifically for web designers that can help you: https://community.fiverr.com/forums/topic/286673-calling-all-new-website-designers-top-tips-to-help-you-succeed/ https://community.fiverr.com/forums/topic/292234-experienced-sellers-only/?do=findComment&comment=1842480
  24. I was a newbie exactly one year ago (in January). The best way to get traffic to your gig is to become the seller that Fiverr wants to promote. Fiverr gives each seller a Match Score to determine how relevant they are when buyers search for their services. This Match Score is based on a number of factors, including the seller's performance and quality. Quality is based on "appearance quality" and "delivery quality." You can learn more about these factors here: https://community.fiverr.com/forums/topic/293675-%F0%9F%93%88-fiverr-simplified-get-matched/ These are actually two things. Clicks are related to how attractive your gig is. If your gig catches the eye of a buyer, that buyer will click on your gig to learn more. Things that affect clicks: your gig image, your gig video, your gig title, your minimum price, your seller level and reviews. As a new seller, you won't have a level and you might not have reviews. However, if your gig card is attractive, buyers will click on your gig to visit your gigs and profile. Coming out on first/second pages are related to the impressions you are getting. Higher impressions means Fiverr sees your gigs as more relevant in search than your competition. This relevancy score is based on your title, tags, gig description, seller metrics, and seller quality (mentioned in the above link). Don't forget to also focus on your conversion rate. Impressions and clicks mean nothing if you can't convert them into orders. When you have no reviews or orders, your gigs and portfolio will need to be strong so that buyers trust will trust you and place an order. If you can impress your buyers, they will place an order with you even if you don't have reviews or orders. You can do this by putting in a lot of thought into your gigs and business. These articles can help you: https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/292980-things-to-know-before-you-publish-your-first-gig/ https://community.fiverr.com/forums/topic/211706-are-you-a-new-seller-this-is-how-you-get-more-orders/ https://community.fiverr.com/forums/topic/286042-%F0%9F%93%88-fiverr-simplified-two-tips-to-selling-more-earning-more/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ No one is guaranteed matches with briefs. Instead, focus on the tips and articles that I provided above.
  25. Hi @promarketar, Welcome to Fiverr and the forum! That's wonderful! I'm always impressed by the kidpreneurs on this platform. You have only been on Fiverr for a month, maybe less than a month. This actually isn't a long time. Many sellers don't get their first order for months. Here are some comments that I have after reviewing your gig. Hopefully they'll help you! In order for buyers to find you and place an order, you'll have to make sure that you stand out from the crowd. Currently, your gigs look too much like other digital marketers out there. Buyers only have a few seconds to decide which gigs they'll click on and if your gig looks too similar to others, it's easy for buyers to skim over your gig. Also, you'll need to proofread your profile and gigs. You already have "marketar" and "expart" misspelled (and one of these are on your gig images). If you are a digital marketer, spelling is incredibly important and your buyers will be critical of your gig. It's great that you are a digital marketing expert, because you can use your marketing skills to drive relevant traffic to your gig. Show your clients what your marketing can do and do the same for them. If you have 4+ years of experience, highlight that in your portfolio. You get 3 images, 2 PDFs, and a gig video for each gig. Utilize all of these to showcase and highlight what you can do for your clients. When I was a new seller, my portfolio gave me credibility and convinced buyers to place orders with me even though I didn't have reviews or many orders under my belt.
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