vickieito

Wouldn't it be nice if the word count issue was one of the things that will be fixed within the next two weeks?

Hi @asaddc, I had to contact CS to get my location manually changed when I moved from Japan to the US. It didn't automatically change.

No, as long as the buyer accepts your request. There will be a timer placed on your request, so as long as the buyer accepts it before the timer runs out you will be okay. 😊

@madeline_walz - I think if you push it through with only one package, it'll still let buyers select how many words they want. It's hard to see if that's the case without publishing. Can you push it through to see if that's the case? You can always pause your gig if it doesn't look right.

Okay, I created a "mock" gig to see how it looks with offering only one package: So it should still let you select the word count and price. I'm not sure why yours looks different. I wonder if it's related to seller level... 🤔 Let me check some of the gigs of newbie proofreaders.

Can you turn on the multiple package option on your end (I don't want to delete my 3 packages)?

Oh, I would LOVE to see that! By all means, go all out!!! 😂

Just be careful around the evaluation period, since it will affect your OCR until the buyer accepts the new order (I once had a cancelation that brought my OCR to 89% on the 14th, and luckily the buyer accepted it before the evaluation time, so it bounced back up above 90%).

Yes - this is what the Help Center says: Source: https://www.fiverr.com/support/articles/360010452537-Cancellations#h_01FHX47MD5NRJNYDAKGXQSRAQH

Hi @madeline_walz! Welcome to Fiverr and the forum! Here's what I have in my Writing Services gig: It looks different from yours. Did you select the "Writing & Translations" category and the "Proofreading" subcategory?

@talhajamil988 - Just adding to @theratypist's advice ... If the buyer does order from you, you could cancel the order and reissue a new, discounted custom offer. As long as the buyer reorders within 2 weeks of your cancelation, that cancelation won't hurt you. I like to do the cancelation and new order with the buyer in one sitting to ensure that this process happens smoothly. Otherwise, it will impact your seller statistics and you'll have to go through CS to adjust your order completion rate.

Nothing fancy or dramatic. It can just be a simple slideshow video outlining your services and what you can do. Virtual assisting is a very broad category, so you can filter out a lot of the non-buyer by specifying what you can do (or are willing/not willing to do).

Hi @somitrabhardwaj, the perfect time to be on Fiverr is when you have something to do on the platform. For example, responding to a customer inquiry, updating your gigs, or providing a customer with an update or delivery. Otherwise, you don't need to be on Fiverr. All you need to do is download the Fiverr app, and you'll receive notification on when a customer reaches out to you.

Great idea, @tme2012! If the quiz also had a 90-day wait period for retaking, that would really deter people who don't care for the rules.

Haha 😂 ... one of the perks of freelancing remotely! Great idea to standardize the look of the profile ad gig pictures. I was also thinking of other ways you can get your portfolio to buyers before they visit your gigs - you could showcase your work in a gig video!

Then maybe you should work on your gig images. Right now they look pretty generic, so make them look unique! Add a profile picture of yourself (kind of like your current profile picture) because you have a great smile and come off as real, approachable, and fun to work with. But buyers won't see that until they click on your gigs - so show that to them first via your gig thumbnail. I really didn't want to include pictures of myself when I first started, but I think it does make a difference (or at least it makes the images look unique and different from all the other gigs out there)!

Allow CS 1-2 days to respond. Sometimes they can get busy with all the inquiries. When I moved from Japan to the US, they told me that my location would automatically change (it didn't). So I created a ticket for them to manually change my location. They only asked for me to send a copy of a recent utility bill with my name and address on it, and as soon as I provided that proof, Fiverr was able to update my location. Changing my phone was also done through Fiverr CS. Once I notified them of the change in my phone number, a red banner showed up on my account that told me I had 30 days to verify my new number. I went through all the steps to verify my new phone number and it was added to my account.

Hey @domenikbrenner! I really like your portfolio samples! Great detail and good visual examples. The only thing that you might want to do is add a cover image to each one to standardize the look (and use all 5 images, if possible, to maximize each project that you are showing. The majority of my buyers don't look at the My Portfolio section first - they look at my samples in the Gallery (e.g., the PDFs and images in the Gallery for each gig). I had to use the Gallery before I got the My Portfolio option on my profile. I noticed that you don't have any samples there, so definitely take advantage of that space since you can add 2 PDF files with multiple pages in your Gallery. If you don't want to create new samples, you can at least add the same samples that you have in the My Portfolio section. You can also start including Gallery images with each delivery, which I have been doing since my very first delivery. This can be a pain to do if you offer services that require you to deliver proprietary info, like I often have to do, since I have to remove all confidential info and create a special delivery image just for the gallery (and the buyer might not approve the image). Examples of this can be seen in my Writing Services, Beta Reading, or Resume Writing gigs. These portfolio samples don't show the actual project but it still gives buyers ideas of what I can do. Many of my buyers don't want to share their actual projects, but they don't mind me sharing a summary of what I did.

Hi @peter__a! I can definitely feel your pain as a new seller. I was a new seller early last year and I remember browsing through all the accounts of sellers who had over 1K reviews and wondering how I was ever going to compete with them and get my own orders. I also created gigs in highly competitive categories of data entry, virtual assisting, presentation designs, etc, so I was worried that I jumped on the bandwagon too late and wouldn't be able to make any income on this platform. The good news is, as a new seller, Pro and TRS sellers are not your competition. And, even if your gigs are in highly competitive categories, you can reduce the competition further by targeting niche customers and offering services that don't look like every other generic gig out there. If you assume your Fiverr success is based on fate, you won't take the necessary steps to grow your business. So get rid of that mindset. And if you think "waiting" is your best weapon, be prepared to see your gig disappear as other sellers, who are actively trying to increase their business, move up and grow their Fiverr businesses. Fiverr gives new sellers all the tools that they need to showcase their talents to their buyers. But most new sellers (even leveled sellers) don't use all of the tools that Fiverr provides. Buyers will care more about your business when you show them that you care enough about your business to use all the tools that Fiverr gives you. Read exactly what these tools are in the Help Center and apply what you learn (I read through this many, many times as a new seller): https://www.fiverr.com/support/articles/360010451397-Creating-a-Gig You can also take Fiverr's free Freelancing Essentials course here (and apply what you learn): https://learn.fiverr.com/courses/online-freelancing-essentials-be-a-successful-fiverr-seller Other things that Fiverr does to help new sellers: Fiverr gives a temporary boost in search for new sellers, so take advantage of this time! Fiverr showcases the gigs of new sellers in emails to buyers (I see this all the time, since I also buy) Fiverr gives the Rising Talent badge to new sellers with potential (this also gives them a temporary boost in search) New sellers can also get matched with buyer briefs, where they can make offers on buyers' projects. New sellers have access to forum articles, where they can learn from leveled, TRS, and Pro sellers for free. This is pretty awesome and has helped me to grow my business. As @filipdevaere and @donnovan86 mentioned, no one ever benefits from staying online for the maximum amount of time possible. Fiverr doesn't pay you for "showing up" like an employer will. You only get paid when you get orders, so do the "things" that will get you orders. These "things" differ from seller to seller, so you have to see what works best for you. For me, the things that brought in sales as a new seller include: Reading through the reviews of leveled, TRS, and Pro sellers. This helped me understand what buyers wanted and expected. Creating portfolio samples of my work. This gave me credibility as a new seller when I didn't have many reviews or sales. Buyers could see that I had the skills to do exactly what they wanted. The more samples you have, the better chances you have of a buyer seeing something that they like and want. PDCA (Plan - Do - Check - Adjust). Set goals, implement business strategies, check your numbers to see if your business is effective, and adjust if things aren't going as planned. I spent a lot of time adjusting my gig packages so that they reflected what my customers wanted. Listen to buyers. Once you start getting inquiries, buyers will tell you what they are looking for, so pay attention! This has helped me create new gigs just for them and structure my business for more sales with higher ASP and BSRs. I was able to average 3-5 orders per customer just by listening to them. Also, these customers are coming to you for a reason, so capitalize on that! I'm not active on social media, so I rely on Fiverr to show my gigs to buyers who want to buy my services. That was the whole reason why I was attracted to Fiverr - I didn't have a way to market or find buyers myself.

1 year and 8 months 😊

Hi @domenikbrenner - my portfolio was the only reason I was able to get buyers when I had zero orders and no reviews. So for me, it was what gave me credibility when I didn't really have credibility on the platform. I still get a lot of buyers who will specifically mention my portfolio samples in either the gallery or in the My Portfolio section of my profile. I still plan on adding more Portfolio samples, especially on technical writing since requests for technical writing is on the rise. Note: I estimate about 75% of my orders come from those who look at my portfolio samples.

Hi @junedhamza - you can start by making your gig cards and thumbnails more attractive so that your images will catch the eye of your buyers and they will want to click on your gig card to learn more. Buyers only have a second or two to decide which gigs they will click on. If your gigs don't catch their eye or hold their attention, they will just skim over your gig card and click on your competitor's gig. Here are some things you can do to make your gig cards more attractive: 1. You have too many words in your gig thumbnails. Your buyer won't take the time to read it all. Keep it to 1-3 words that clearly describe your services. 2. Try to keep your titles short enough so that buyers can read the whole thing without having to hover over the title. Remember, the easier you make it for them, the better chances you have of getting them to click on your gig card and visit your gig page. 3. Make your images attractive - what will make your images stand out from all the other gigs shown on the page? You can do a search yourself and make note of the gigs that catch your eye - why did they catch your eye? Which gigs did you click on (and why)? Understanding how a buyer sees gigs can help you know what changes you need to make so that your gig is attractive to them. 4. Make your images and gigs unique - another aspect of making your gig images attractive to buyers is being unique. If you have a generic-looking thumbnail that looks like all the other generic-looking thumbnails, you won't attract buyers. Put your face on the gig card and try to find different ways to make it unique. You can choose a specific niche and target a smaller group of buyers so that you are competing with a smaller pool of sellers. Niching down also makes your gigs more relevant for those specific buyers looking for your services. So your services will be shown to them and they will be more likely to click and buy your services.

Hi @sadikur24 - the word "Complete" is misspelled on your gig image. Please also implement the other tips that I gave you. If you would like more tips, please also provide the data that I requested. Thanks!

Unfortunately, none of us can predict when you will get an order (or if you will even get one). Orders aren't guaranteed here on Fiverr. Some sellers will get their first order within days, others take weeks, months, or years. Some sellers may never get an order. Just like any business, you have to first attract buyers to your gig, then you have to convince them to order from you. Your ability to get impressions and convert them to clicks and orders will determine how well you do on Fiverr. Here are several articles that can help you understand what you should focus on when building your business on Fiverr: https://community.fiverr.com/forums/topic/243824-welcome-to-fiverr-30/ https://community.fiverr.com/forums/topic/278118-fiverr-30-revisited-aka-fiverr-31/ https://community.fiverr.com/forums/topic/300818-fiverr-40-some-thoughts-on-the-current-state-of-things/ https://community.fiverr.com/forums/topic/293675-%F0%9F%93%88-fiverr-simplified-get-matched/

Definitely sketchy @domenikbrenner! I'm not an expert but it looks like your buyer can't legally trade because they are in a country that may not let them do those types of transactions. That's why they want you to verify the trading account with your own government ID so that they can trade. So not necessarily to scam you, but to use your ID to work around trading laws limiting what they can do.