Gig Multiples for Packages - option to turn off/limit multiples needed

[marinapomorac]

The way I “fixed” this problem is by putting my basic at 6 days, and standard at 3 days and premium at 2 days.

So the basic order has longest timing for delivery.

So if someone orders multiples of basic I am still OK since I have 6 days buffer time.
Ideal would be for Fiverr to fix this when order is multiplied the delivery time is also multiplied.

[looseink]

@songbirdcottage may these users help you.

@imagination7413 @lloydsolutions @humanissocial @catwriter @frank_d @looseink

Thanks for adding me here.

As I have not encountered this issue, I have nothing relevant to offer.

I know, sort of a rarity that I have nothing to say…lol

[songbirdcottage]

This is the issue you’re describing, correct? (Longer thread, but quite encompassing.)

. Gig Multiples for Packages - option to turn off/limit multiples needed

Yes, I read that thread. Thank you. I was wondering if this has ever been fixed. It’s just not fair to my regular buyers. One buyer should not be able to monopolize the time of sellers.

[marinapomorac]

Yes, I read that thread. Thank you. I was wondering if this has ever been fixed. It’s just not fair to my regular buyers. One buyer should not be able to monopolize the time of sellers.

Since they will contact you before order anyway you could explain they will receive their order sooner than advertised.

Or maybe add extra high fee for fast delivery that will make the rush order worth doing (after you increase the basic).

I recently changed all my gigs so none has 1 day delivery.

[ndesign32]

Thanks for adding me here.

As I have not encountered this issue, I have nothing relevant to offer.

I know, sort of a rarity that I have nothing to say…lol

Don’t worry @looseink

@imagination7413 describing well with relevant stuff, I just want to help the OP

[songbirdcottage]

The way I “fixed” this problem is by putting my basic at 6 days, and standard at 3 days and premium at 2 days.

So the basic order has longest timing for delivery.

So if someone orders multiples of basic I am still OK since I have 6 days buffer time.

Ideal would be for Fiverr to fix this when order is multiplied the delivery time is also multiplied.

Thanks, I may try that. The only problem is that there does not seem to be an upper limit on multiples. A buyer could still order 100 articles, that are due in 6 days. Yikes!

[looseink]

Don’t worry @looseink

@imagination7413 describing well with relevant stuff, I just want to help the OP

Yah, she’s a smart cookie, alright.

[marinapomorac]

Thanks, I may try that. The only problem is that there does not seem to be an upper limit on multiples. A buyer could still order 100 articles, that are due in 6 days. Yikes!

Yes, true.

But buyer with that kind of dementia is not going to target sellers with presentable portfolio and images that are obviously ready to fight back to scammers.

So make sure that you profile screams “professional” so you attract buyers that need 100 articles but are also intelligent enough to know that you can not deliver that in 144 hours.

I could do 100 articles in 144 hours if someone wants.

Only catch is I will write them in binary code.

101011011010101010101001010101010101010

1010101001010101010

[songbirdcottage]

Yes, true.

But buyer with that kind of dementia is not going to target sellers with presentable portfolio and images that are obviously ready to fight back to scammers.

So make sure that you profile screams “professional” so you attract buyers that need 100 articles but are also intelligent enough to know that you can not deliver that in 144 hours.

I could do 100 articles in 144 hours if someone wants.

Only catch is I will write them in binary code.

101011011010101010101001010101010101010

1010101001010101010

That’s good advice. Thanks Marina.

Do you think it’s a good idea to mention or set parameters for acceptable gig multiples on the gig page?

[imagination7413]

To summarize: No, the issue is not fixed.

Workarounds appear to include:
1: Single package gigs
2: Higher starting point for both word-count and price
3: Longer delivery time on basic packages

If there’s more, then I’ve not read them, and I’ve no data on how well any of the above work out. Take advantage of your FAQs and Requirements, and the information you can convey with them.

[marinapomorac]

That’s good advice. Thanks Marina.

Do you think it’s a good idea to mention or set parameters for acceptable gig multiples on the gig page?

I do not know how to advice on this. I am new seller but I am also a boyscout.

I can live in the bushes but I will stick to my principles.

I have clients brief in all my gigs in PDF and if client orders without reading and confirming he is aware of all T&C I just cancel the order.

[vickiespencer]

I have new buyer that purchased multiple orders all at once and it only counts as one order in the que. I did not even know this was an option. I have other orders in que already.

The problem with this is that buyers can take advantage. On my 3 tiered gig I offer a smaller gig for five dollars, but the other tiers are more per word. Buyers can cut the order delivery time down and also the price per word by ordering multiples of the lower tier. For now all I can do is raise my prices.

Please please, does anyone know how to turn this “multiples feature” off to buyers?

On my 3 tiered gig I offer a smaller gig for five dollars, but the other tiers are more per word.

I charge more per word on my smaller packages and less in my larger packages. I am a proofreader, but maybe that would work for you too. :thinking:

[songbirdcottage]

To summarize: No, the issue is not fixed.

Workarounds appear to include:

1: Single package gigs

2: Higher starting point for both word-count and price

3: Longer delivery time on basic packages

If there’s more, then I’ve not read them, and I’ve no data on how well any of the above work out. Take advantage of your FAQs and Requirements, and the information you can convey with them.

So on a single gig page (without the tiers) there is no option to order multiples?

[songbirdcottage]

I do not know how to advice on this. I am new seller but I am also a boyscout.

I can live in the bushes but I will stick to my principles.

I have clients brief in all my gigs in PDF and if client orders without reading and confirming he is aware of all T&C I just cancel the order.

Don’t we get dinged if we cancel orders?

[marinapomorac]

Don’t we get dinged if we cancel orders?

Yep.

I got 3 cancelations and I went down to 90%.

But not on orders made trying to trick me to do more for less. i had 6 cancelations and CS did not include them in statistics.

[songbirdcottage]

Yep.

I got 3 cancelations and I went down to 90%.

But not on orders made trying to trick me to do more for less. i had 6 cancelations and CS did not include them in statistics.

Good to know. Thanks Marina.

[imagination7413]

To be honest and transparent, I’m not sure. I think I remember some Forum members experimenting with it, but I can’t remember the conclusion (if there was one), or the thread where it was discusses.

On cancellations:
. https://www.fiverr.com/support/articles/360010560198-Order-Completion-Rate-and-Cancellations-FAQ
. https://www.fiverr.com/support/articles/360010452537-Cancellations

Consider it this way: You plain cannot do the orders as is, if there’s too much to do. You’re options are doing a poor-quality rush job that won’t reflect well on you, using the resolution center and gig extras to extend the deadline and charge the correct amount, or canceling. You can try reaching out to Fiverr Customer Support, but they’re not likely to be much help in situations like this.

[vickiespencer]

Have you tried to contact the buyer and tell him you need more time and then send him a gig extra for X additional days?

[songbirdcottage]

On 2/1/2021 at 1:47 PM, vickiespencer said:

Have you tried to contact the buyer and tell him you need more time and then send him a gig extra for X additional days?

Hi Vickie. It’s a new buyer and I have no previous rapport with them. I will just finish the order.

On 2/1/2021 at 1:49 PM, imagination7413 said:

To be honest and transparent, I’m not sure. I think I remember some Forum members experimenting with it, but I can’t remember the conclusion (if there was one), or the thread where it was discusses.

Consider it this way: You plain cannot do the orders as is, if there’s too much to do. You’re options are doing a poor-quality rush job that won’t reflect well on you, using the resolution center and gig extras to extend the deadline and charge the correct amount, or canceling. You can try reaching out to Fiverr Customer Support, but they’re not likely to be much help in situations like this.

Thanks so much for the info Imagination.

[vickiespencer]

Hi Vickie. It’s a new buyer and I have no previous rapport with them. I will just finish the order.

I have no previous rapport with them.

I made the suggestion because a friend also had this happen to him and that is what he did and it worked out well. But I do understand your predicament.

[maitasun]

So on a single gig page (without the tiers) there is no option to order multiples?

So on a single gig page (without the tiers) there is no option to order multiples?

Hi @songbirdcottage,

Yes, there is and the limit is set to 20x. The buyer will be given the option to choose the amount of multiples during the purchase of your service.

If you were going to use it, I would advise to set a low word count and a delivery time which you would feel comfortable working with in case someone ordered the max. gig multiple.

For instance, if you set the word count to 500 per gig, the max gig multiple will be 10.000 words. How long will it take you to work on that amount of words, and deliver the order, if someone purchased it? (Always add 1 extra day, just in case). That’s how you’ll set the delivery time.

The problem with this is that buyers can take advantage. On my 3 tiered gig I offer a smaller gig for five dollars, but the other tiers are more per word. Buyers can cut the order delivery time down and also the price per word by ordering multiples of the lower tier. For now all I can do is raise my prices.

Please please, does anyone know how to turn this “multiples feature” off to buyers?

The only way to turn it off is by adding the word-count option (“Add Extra Services”) to all your packages. Gig multiples will only be disabled by setting the word-count option in each package. There’s no other way.

If you decided to walk this path, you could either set a higher price for X amount of extra words, or offer less amount of extra words for the same price shown in the package. Any of these should be done in each package.

As @vickiespencer, I also charge more on my basic package and less on the other ones. But I only do it with the extra words - not by pricing them higher, but by offering a lower amount of extra words for a set price of $5.

Hope this helps you! 🙂

[maitasun]

Yes, I read that thread. Thank you. I was wondering if this has ever been fixed. It’s just not fair to my regular buyers. One buyer should not be able to monopolize the time of sellers.

Yes, I read that thread. Thank you. I was wondering if this has ever been fixed. It’s just not fair to my regular buyers. One buyer should not be able to monopolize the time of sellers.

It hasn’t been fixed, and I’m afraid it will continue to be as it is. Being so, you need to protect yourself.

Buyers aren’t forced to contact you before ordering. Quite the contrary. Fiverr is set so buyers can order directly from you whenever they like.

[songbirdcottage]

So on a single gig page (without the tiers) there is no option to order multiples?

Hi @songbirdcottage,

Yes, there is and the limit is set to 20x. The buyer will be given the option to choose the amount of multiples during the purchase of your service.

If you were going to use it, I would advise to set a low word count and a delivery time which you would feel comfortable working with in case someone ordered the max. gig multiple.

For instance, if you set the word count to 500 per gig, the max gig multiple will be 10.000 words. How long will it take you to work on that amount of words, and deliver the order, if someone purchased it? (Always add 1 extra day, just in case). That’s how you’ll set the delivery time.

The problem with this is that buyers can take advantage. On my 3 tiered gig I offer a smaller gig for five dollars, but the other tiers are more per word. Buyers can cut the order delivery time down and also the price per word by ordering multiples of the lower tier. For now all I can do is raise my prices.

Please please, does anyone know how to turn this “multiples feature” off to buyers?

The only way to turn it off is by adding the word-count option (“Add Extra Services”) to all your packages. Gig multiples will only be disabled by setting the word-count option in each package. There’s no other way.

If you decided to walk this path, you could either set a higher price for X amount of extra words, or offer less amount of extra words for the same price shown in the package. Any of these should be done in each package.

As @vickiespencer, I also charge more on my basic package and less on the other ones. But I only do it with the extra words - not by pricing them higher, but by offering a lower amount of extra words for a set price of $5.

Hope this helps you! 🙂

So you’re saying that by adding extra words it prevents “gig multiples”? A recent buyer of mine was able to buy five gigs at once, which gave them 5 times the amount of words, and half the time. Thanks for your feedback.

[vickiespencer]

You can set up extra words packages. For example 1 to 500 words is X days, 501 to 2000 words is X days and 2001 to 5000 words is X days.

[maitasun]

So you’re saying that by adding extra words it prevents “gig multiples”? A recent buyer of mine was able to buy five gigs at once, which gave them 5 times the amount of words, and half the time. Thanks for your feedback.

You’re most welcome, @songbirdcottage

Yes, it will prevent it.

You just need to set the amount of extra words, and it’s pricing, in such a way that it discourages buyers from ordering the package with the shortest delivery time for a determined word count, and attract them to the ones that are closer to their needed amount of words.

Of course, there will always be a buyer who will still purchase the shortest delivery-time package not minding having to pay plenty more, but those kind of buyers are the least.

You should also state, big and clear, to please contact you for a custom quote when the content is above a certain amount of words.