Hi dear sellers,
My Problem ⚠️
I open a ticket 3 month ago because I was facing a problem to see fewer buyer request and outdated too after achieving level one. I achieved level one in just 2 months and found all my clients through buyer request. Before getting level one buyer request working normal for me.
CS team responded to me, there is a technical problem with your account and our tech team will respond and resolve your problem. 3 months are passed but Fiverr Tech Team not resolved my problem yet or even respond and my ticket is still open. I just lose my business and I'm thinking to "SAY NO TO Fiverr"
We are working on Fiverr and providing 20% fees for Fiverr maintenance and our account too.
My questions are:
1) Is there anyone, who faces the same issue or same CS behaviour?
2) Is the Fiverr CS team careless to support sellers?
3) Who handles complaints after CS failure?