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Impression dropped drastically


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Hello @vickieito

First of all I apologize for my late response as I didn't received the notification of the reply.

On 1/17/2023 at 7:03 AM, vickieito said:

Did anything happen on the 5th?

No but I did updated the gig video on 4th Jan.

So, even changing the video affects the gig's performance this bad??

Sharing the further graph:



I completely have no idea what's going on.

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First of all search your gig's keywords/title and notice the prices of the gigs without reviews. I have seen that Fiverr is only pushing the gigs which are priced at minimum suggested price which is displayed on the edit gig price page (sellers with reviews whose gigs are priced below suggested are an exception). if your gigs are not showing up on the first pages, then that could be a reason for low impressions.

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6 hours ago, capablethings said:

So, even changing the video affects the gig's performance this bad??

Hi @capablethings - Honestly, the only time I've seen impressions plummet like this is when there is a negative private review (which you'll never see). You might want to read this article by @williambryan392:


It's a myth that editing your gigs hurts your rank/visibility:


1. What are common Fiverr myths and bad advice that should be ignored?

The following statements are NOT true:

  • Staying online 24/7 helps your rank/visibility
  • Being active on the forum helps your rank/visibility
  • Posting on social media helps your rank/visibility
  • Revisions requests hurt your rank/visibility
  • Editing your gig hurts your rank/visibility

Again: These statements are NOT true. Do not believe them.
These myths were confirmed by Fiverr as not being true.

It might affect your impressions for a couple of days, but editing your gigs, especially if you are just adding a video, shouldn't cause your impressions to plummet (and stay down) like you see in your graph. Here's a great article by @frank_d explaining what happens when you publish or update a gig:


Although you have only 5-star reviews in public, your buyer might have left a negative private review. The private reviews hold a lot of weight because that's when buyers can express their true feelings. Here's what @williambryan392 says about these:

  • Private ratings (which feed your private Buyer satisfaction score) are much more important because Fiverr knows that Buyers leave 5* ratings when they aren’t truly happy. They impact your positioning on fiverr and visibility to sellers, access to promoted gigs, TRS eligibility and more.

Regardless of WHY your impressions are down, you've got a problem. Now you have to figure out how to get out of this slump and regain visibility in search again. Here are a few articles that can help you do just that:

https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/  (steps 1, 2 & 4 - buyer requests are no more)

https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/  (how to market yourself when you aren't visible)

https://community.fiverr.com/forums/topic/273172-the-simplest-way-to-get-a-boost-in-ranking/ (how to increase your visibility in search)


https://community.fiverr.com/forums/topic/243824-welcome-to-fiverr-30/  (how Fiverr really works)

https://community.fiverr.com/forums/topic/278118-fiverr-30-revisited-aka-fiverr-31/  (a deeper look into the metrics and indicators affecting your impressions)

https://community.fiverr.com/forums/topic/293675-📈-fiverr-simplified-get-matched/ (how to use the algorithm in your favor)




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4 hours ago, capablethings said:

Hello @rehan_requiem!

Can you please elaborate about the suggested price, like I am confused, are you talking about the minimum 5$?


This grey question mark thing you get on the edit gig price page when you set the price below the suggested price. Hovering over it will give you the suggested price.

Edited by rehan_requiem
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I think I will just wait, since it has started to go up now.

No other choice, taken concern of the steps advised by @vickieito, researched a lot in these 8 days.

Sharing an updated graph of the gig's impression:



also @vickieito,

On 1/20/2023 at 7:45 PM, vickieito said:

your buyer might have left a negative private review.

there had been no sales in order to get a negative Private Rating

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On 1/17/2023 at 11:35 AM, capablethings said:

Hello there!

Below is the attached graph of my only gig :-



Also I published a gig on the 3rd of January 2023, which now has been paused!



Is it the creation of new gig which affected the impression rate of the previous one?

Hi I hope you are doing great 🙂

Same thing happened to me, probably because of negative private feedback (even dough I got some great, 5 stars public reviews, so that's really not clear to me, but whatever). 

What you can do now is, contact your old customers and ask them if they need your services again, or send coupons if you have seller plus. You can do all that in order to get nice 5 stars review, that will probably help your gigs get nice rankings again.

Again, I have the same problem as you, suddenly low ranking, but I am trying to solve this problem the way I told you above, I will keep you posted and tell you what help me if I get my gig ranking good again. 

have a nice day 🙂 

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Hello @bokiiii!

On 1/28/2023 at 1:37 PM, capablethings said:

there had been no sales in order to get a negative Private Rating

Again I only had/have a few buyers and they seem not in need of my service currently.

Also, a buyer told me to get some workflow around the start of this year, but they may have a problem as they seem not to respond! 😶 

Thanks for your consideration though!

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I facing the same issue after new updates came in category. I am level 2 seller and still impression and orders are almost 0 after that updates. even after receiving couple of orders from old clients, not receiving any impressions or messages from new clients. business is almost ruined after this update.

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33 minutes ago, itechoza said:

business is almost ruined after this update.

Nothing is ruined, if you have a mindset to overcome obstacles. You are not a victim, but rather a freelancer who needs to experiment, reevaluate, and try new things. Your success is 100% YOUR responsibility.

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