Lena

Hello @sam_favour30 We are so sorry to hear your account has been flagged. Whether or not your account can be recovered, depends on our Customer Support. We here on the Forum cannot assist regarding account-related questions. Please contact our CS by opening a ticket at https://www.fiverr.com/support_tickets/new or by sending an email to support@fiverr.com. They will be more than happy to help you and answer all your questions. Thank you.

Hello @tayyab_ansari00 According to the article How to change your display name, you can use your company name instead of your real name. You can choose either the name of your agency/business or the name of the person that is responsible for communication. Just make sure your Fiverr account complies with Fiverr's Guidelines and policies. Thank you.

Hello @errorfix Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your Gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue. We appreciate your understanding.

Hey there @modellersmith Please do not feel discouraged. Starting something new is always challenging. It can feel overwhelming and difficult to get the ball rolling but don't let that discourage you. Allow me to provide you with a few pointers that can be helpful to you. Have you tried promoting your Gigs on social media platforms? Try it, those are powerful methods for promoting yourself online and getting the necessary visibility. Another way is the Promoted Gigs option. Only Sellers who meet our performance metrics can participate in this program. Eligibility for Promoted Gigs is limited to Pro, Level 1, Level 2, and Top Rated freelancers. Know that the Forum is full of suggestions. Please use the search bar to find any advice or information you need. You can search through topics or categories. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. The Tips for Sellers section contains advice from experienced Fiverr freelancers and here you can find so many brilliant instructions and guidance from our skilled Sellers. Make sure to check out our pinned posts as well. You can find so much amazing advice in every corner of the Forum! Hope this helps. We wish you the best of luck! 🍀

Hello @kingsbranding As I said, I can only provide general information about the Success score that you can find in our Help Center. For a more detailed explanation, please contact our Customer Support. Hello @vehiclewrap1 Please follow this link to learn more about the Success score and how it is calculated. Thank you.

Hello @annarose424 I have opened a ticket for you. Please be patient and wait for our Customer Support to reach out to you. Please be aware that there might be a slight delay in response as we are currently experiencing a surge in the number of tickets. We appreciate your understanding and patience.

Hello @cicakair We are sorry your account has not been approved. Unfortunately, we are unable to assist you or answer your questions on the Forum. We can see that your ticket is still open, so please just reply to that ticket and ask our Customer Support for further assistance. We wish you the best of luck! 🍀

Hello @jharanadash No, Fiverr does not support communication off of Fiverr. Know that any exchange of personal information required for the completion of a service must be provided in the Order Page. Any users who engage and communicate off of Fiverr will not be protected by our Terms of Service. Please be aware that any violations of Fiverr's Terms of Service may be a cause for permanent suspension of all accounts. Please take a minute to read our TOS carefully to avoid warnings/account suspension. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Hope this helps.

Hello @faith_liane We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager. Thank you.

Hey there @hibaissa Starting something new is always challenging. It can feel overwhelming and difficult to get the ball rolling but don't let that discourage you. Allow me to provide you with a few pointers that can be helpful to you. Know that the Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section where you can find so many brilliant instructions and guidance from our skilled Sellers. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression Make sure to check out our pinned posts as well. Please use the search bar to find any advice or information you need. The more detailed you are in your search, the better the result you will get. Hope this helps. We wish you the best of luck! 🍀

Hello @ambroseeliza If an account is flagged for a severe breach of Fiverr’s policies, such as location inconsistencies or any other tactic suggesting a connection to previous activity in violation of Fiverr's policies (Terms of Service or Community Standards), it will be excluded from participation in the level system. Learn more with our How we enforce policies article. - Fiverr's new level system

Hi @uk1000 I am sure you have plenty of questions 🙂 so please direct all your questions to privacy@fiverr.com. They will be able to provide you with detailed information.

Hello @roberto_sw_eng We know filling out the Personal & Business Information Verification form can be inconvenient, and we’ll be happy to explain its importance. New Sellers must fill out a Personal & Business Information form once they finish creating their Gig. This is to verify the Seller’s identity and is part of our commitment to transparency, security, and reliability. Please be advised that Fiverr must adhere to the DSA regulations of the EU Commission. We understand that the additional step of filling out the form is a bit of an extra effort, and we appreciate your understanding and cooperation. Please be advised that we are required to display certain details to comply with legal regulations. For more information, visit DSA Overview and Account Verification. Our Support team is here to assist you with any specific questions or concerns about the form. In addition, please know that the privacy and security of our users are of utmost importance to us. To maintain the safety and security of our community, verifying the identities of freelancers who operate as businesses can help ensure they are legitimate and qualified, leading to higher quality work, greater project reliability, and increased trust in the platform. These changes strengthen privacy and security protections with new reporting tools to prevent and address any potentially harmful content. Additionally, please note that only private buyers from the EU can see certain details provided by you on the seller’s profile page, adhering to legal requirements. All information collected will be handled in accordance with Fiverr's Privacy Policy. Furthermore, you can exercise your rights over your personal information, by opening a Customer Support ticket or contacting us at privacy@fiverr.com. For Fiverr Workspace users, please contact us at workspace-support@fiverr.com. Hope this helps.

Hello @iseoluwaart Customer Support will contact you soon. Please remember to regularly check your email. Thank you.

Hello @steveniho7 We regret to inform you that there is nothing we can do in this situation. We understand your position, but regrettably, our ability to assist is limited. We can see that your inquiry was thoroughly reviewed multiple times and addressed. Be aware that we don't have an insight into the review as it was done by our dedicated team. We appreciate your understanding.