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Lena

Fiverr Staff
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  1. Hello @ulearntuition Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you.
  2. Hello @soohail_akhtar Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you.
  3. Exactly. It could be a bug but it could also be a scam. That is why it is best to be reviewed by the relevant team.
  4. Just to be on the safe side, our Customer Support will review it and get back to you.
  5. Hello @marlon_ffa Rest assured that Fiverr hasn't taken your money. This appears to be a scam. You did a great thing by reporting this user to our Customer Support so that they can take the appropriate steps. We apologize for the delayed response. The reason for that is that we are currently experiencing a high volume of inquiries. We appreciate your patience. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you for your understanding.
  6. Hello @sumaiya_mukta We have taken measures of precautions and we are still implementing new. We have to keep up with them as they come up with new ideas every day. Please see the pinned post about Education on spam and phishing among other pinned posts about safety. We have also restricted many words they are using but they started using the variations of those words. That is why it is of most importance to report all those users. You can report them to me directly and the Customer Support. We have also updated the article in our Help Center on how to Stay safe on the platform. We appreciate all the suggestions from our members on this and other topics. Your feedback is always valued and important to us.
  7. Hello @mdshahadot134 and welcome to our amazing Community! Starting something new is always challenging. It can feel overwhelming and difficult to get the ball rolling but don't let that discourage you. Allow me to provide you with a few pointers that can be helpful to you. Let me congratulate you on starting your freelancing journey on Fiverr! Since you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, like pinned posts, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  8. Hello @vector_artistz Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you.
  9. Hey there @sourav6299 Your ticket #11911521 is open and is currently being handled by our Customer Support. They will reach out to you soon. We are just asking you to please be patient as we are currently experiencing a high volume of inquiries. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests. Thank you for your understanding and patience.
  10. Hello @akib0079 We understand that scammers can be frustrating and concerning. Rest assured, we’re actively working to address and mitigate these issues. Our team is implementing enhanced security measures and improved verification processes to protect our community. Your safety is our top priority, and we appreciate your patience and cooperation as we work to create a more secure environment for everyone. Please take a moment to check out the pinned posts and this article from our Help Center on Staying safe on the platform and ensuring the security of your account. We would kindly like to ask you to report those users to our Customer Support with all the screenshots you have. Thank you.
  11. Hello @vip_seo_666 Your ticket #11892503 is open and is currently being handled by our Customer Support. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests. Please be patient as we are currently experiencing a high volume of inquiries. In the meantime, please find more information on these links and follow the steps from the articles. Perhaps you will come across some troubleshooting solutions. Withdraw your earnings Payout methods Payoneer account PayPal Thank you for your understanding and patience.
  12. Hello @kumar_o We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions. All accounted-related questions can only be answered by our Customer Support. Please know that if your request was reviewed and not approved, kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer. We appreciate your understanding.
  13. Lena

    Is this scam?

    Hello @huimin_goh Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you.
  14. Hello @ksar__ We recognize how important it is to you to become a Freelancer and thank you for your interest in our platform. It looks like your Seller account was not approved. If your request was reviewed and not approved, please kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer. We appreciate your understanding.
  15. Hello @royaldudegfx Yes, we are aware of it. We're following developments in your area with concern and hope you and your loved ones are safe. We understand that there may be internet disruptions that might make it harder to keep your routine going. To make sure any unexpected order delays won't hurt your ratings, we're going ahead and temporarily setting your Gig as "unavailable." Keep in mind that this action will not negatively impact your ratings. If you do have internet access and can fulfill new orders, just turn your availability back on. Here's how. We'll also make sure that any currently open orders that are unfulfilled won't affect your ratings. We're here to help if you have any questions. Reach out to us at support@fiverr.com. We are here for you. Take care.
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