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Hey there @gianlucatrov777 and welcome to Fiverr Forum! To learn more about Fiverr, please read carefully our Terms of Service. Make sure to familiarize yourself with the TOS to understand the terms and vocabulary used here and to follow the guidelines to avoid warnings and account restrictions. In addition, we recommend you take a moment to read through Fiverr's Community Standards and Forum's Terms of Service & Community Standards before posting on the Forum for the same reason. Now if you would like to pick up some tips&tricks about business, feel free to use the search bar. You can search through topics or categories such as the Gig Advice category, where you ask the Community for suggestions on your Gigs. Or the Tips for Sellers category, where you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Also, check out the pinned posts. How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS. A Fiverr Guide for one of the most asked questions: How to get that first order! Most of the questions have already been answered and can be found here. Take the time to familiarize yourself with Fiverr and Fiverr Forum. Hope this helps. We wish you the best of luck! 🍀

Hello @hasnain_mahmud and welcome to our amazing Community! To learn more about Fiverr, please read carefully our Terms of Service. Make sure to familiarize yourself with the TOS to understand the terms and vocabulary used here and to follow the guidelines to avoid warnings and account restrictions. In addition, we recommend you take a moment to read through Fiverr's Community Standards and Forum's Terms of Service & Community Standards before posting on the Forum for the same reason. Now if you would like to pick up some tips&tricks about business, feel free to use the search bar. You can search through topics or categories such as the Gig Advice category, where you ask the Community for suggestions on your Gigs. Or the Tips for Sellers category, where you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Also, check out the pinned posts. How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS. A Fiverr Guide for one of the most asked questions: How to get that first order! Most of the questions have already been answered and can be found here. Take the time to familiarize yourself with Fiverr and Fiverr Forum. Hope this helps. We wish you the best of luck! 🍀

Hi @shn124js We understand the situation and apologize for the inconvenience you're experiencing. Please note that on the Forum, we are not able to provide answers to all Fiverr account-specific questions. Only our Customer Support can assist regarding an issue like this. However, have you tried contacting PayPal? If the refund was sent to your closed PayPal account, PayPal may be able to either forward the refund to your new account or return the funds to us if they cannot be processed to the closed account. Please stay in communication with our CS. They will do their best to assist you, and we are sure that, together, you can find the best possible solution. We appreciate your understanding.

Hello @jannellch Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. Please take a moment to read this post for a better understanding. Thank you.

Hi @auroragraphics5 Please note that Fiverr cash advance is only available to selected sellers. You can find more information on the following link about Cash Advance. Make sure that you fulfill all the necessary criteria to advance to the next level. For more details, please contact our Customer Support. They will be more than happy to assist you and provide you with all the details about it. To learn more about the metrics needed to advance to the next level, take a moment to read a couple of helpful articles. Fiverr's level system Success score Thank you.

Hello @gianlucatrov777 Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. You did an excellent job reporting on this to our Customer Support. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you.

Hello @renyan_wu To be able to safely open files from potential clients, please first verify the client's reputation and always scan documents with antivirus software. Make sure to avoid compressed files. These precautions minimize the risk of malware or other threats. Any exchange of information required for the completion of a service must be provided in the Order Page. Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Service. You can find more information here Fiverr's Terms of Service. In addition, to learn how to stay safe, please take a moment to read this informative article on Avoiding spam and staying safe on Fiverr as well as our pinned posts. Thank you and stay safe.

Hey there @nayeem047 and welcome to our amazing Community! For starters, if you would like to learn more about Fiverr, please read carefully our Terms of Service. Make sure to familiarize yourself with the TOS to understand the terms and vocabulary used here and to follow the guidelines to avoid warnings and account restrictions. In addition, we recommend you take a moment to read through Fiverr's Community Standards and Forum's Terms of Service & Community Standards before posting on the Forum for the same reason. Now if you would like to pick up some tips&tricks about business, feel free to use the search bar. You can search through topics or categories such as the Gig Advice category, where you ask the Community for suggestions on your Gigs. Or the Tips for Sellers category, where you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Also, check out the pinned posts. How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS. A Fiverr Guide for one of the most asked questions: How to get that first order! Most of the questions have already been answered and can be found here. Take the time to familiarize yourself with Fiverr and Fiverr Forum. Hope this helps. We wish you the best of luck! 🍀

Hello @baxriddinxoja We are very sorry to hear your account has been flagged and we understand this may be disappointing for you. Know that here on the Forum, we are not able to provide answers to all Fiverr account-specific questions. These account flags are only able to be addressed by our Customer Support team. Feel free to reach out to them if you have any questions. To learn more about our policies, please take a moment to read these articles. Warnings, Restrictions, Flags, and Disabled. What do they all mean? Fiverr's level system How we enforce policies Thank you.

Hi @mohammadelia Fiverr users often think that there is a connection between the views and impressions they receive for their Gigs. However, those are just statistics based on these and other metrics. The results shown in the search are individual for each user. Also, please note that Fiverr does not guarantee impressions or clicks for your Gig. We do provide a marketplace for you to advertise your Gigs and leave you to find the best way to make them appealing and promote them outside of Fiverr to increase the number of clicks your Gig receives. The algorithm in charge takes many factors into account, such as overall performance, ratings, number of completed orders, etc, which is why the position of your Gigs cannot be manually altered. In addition, please take a moment to check out these two articles where you can find more information about it. Viewing Gig statistics and Best practices for new Fiverr Sellers: Gigs Also, go through the Tips for Sellers category, where you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Furthermore, check out the pinned posts. How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS. A Fiverr Guide for one of the most asked questions: How to get that first order! Most of the questions have already been answered and can be found here. Hope this helps. We wish you the best of luck! 🍀

Hey there @hasnain_mahmud To learn more on how to make a high-quality and attractive gig image, please follow this link Gig image guidelines: Making the most of your Gig image. Here you will find guidelines for Gig images designed to help you succeed on Fiverr. Thanks.

Hi there @mishukx Contact our Customer Support. Contact them as instructed above, explaining your issue clearly. They will give you all the details and necessary explanations regarding your issue. Thank you.

Hello @usamashamas We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions. If your Fiverr account has been flagged, it is best to contact our Customer Support. They will be more than happy to help you and provide all the necessary explanations. We appreciate your understanding.

Hi @priyank_mod Thank you for informing us. I have forwarded the matter to the relevant department, but I kindly ask that you also report it to our CS team. I will update you as soon as I receive any information.

Hi there @benah_rock Please know that the ticket you opened yesterday is currently being handled by our Customer Support. As we are experiencing a higher volume of inquiries at the moment, there may be a slight delay in their response. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests. We sincerely appreciate your patience and understanding during this time and we apologize if this caused any inconvenience.