How do I have such a low seller Success Score? I am among the best-selling sellers on this site, with thousands of buyers (in 94+ countries), mathematically great reviews, more all-time revenue than most sellers, and otherwise fantastic metrics.... except -- for unclear reasons -- a low success score. I have dealt with some terrible buyers (most that were incapable of being satistifed -- the kind of buyer we all try to avoid), as we all have, yet, despite being a successful seller -- for a decade on this site (since 2014) -- my newly-imposed low success score means that I -- as it stands right now -- may no longer be able to sell my popular service(s) here. I don't see how I can "improve" from this low success score, and big-gig-weighted "strong negative impact" seller satisfaction metric (and certainly not in one month!). Out of all of my many completed gig sales, within the past two years alone, I have only had three 1-2 star reviews. That's well above average for my gig category(s), and easily outweighed by my many other great reviews.
I work hard to please my clients. I always have. That's part of my branded reputation. That's why my clients hire me.
So, who the heck has secretly reviewed me so low as to put me into "strong negative impact", low seller Success Score territory? "Show me my accusers".
Why am I being penalized for metrics that I cannot/could not control? The new system sees only numbers and metrics, without taking into consideration the true reasons for those metrics. I am not a bad seller. In fact, I am well-respected on the site, as well as here on the forums. People know me. Forum users know me (all too well, in fact). I've influenced hundreds of big business brands.... I've created artwork, logos, and other business elements for celebrities, notable hotel chains, government officials (some running for election at the time), entertainers, a notable Country Music singer, new inventions (some that are already on the market), even an astronaut! Heck, I was even so trusted by Fiverr as to serve as a forum moderator for a while (years ago)!
I've worked hard, over the years, to EARN my strong, positive reputation. So why are blanket uncontrollable metrics waiting to kill me, as a seller, here on Fiverr?
Surely this new Fiverr system can do a better job of quantifying the value of its greatest assets -- proven, successful, respected sellers like myself (and others).
I don't want to stop being a great seller, here, on Fiverr, yet, for some reason, this new system thinks that I should.
Where's the fairness, or respect, in that?
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(NOTE: I am not trying to start arguments, just expressing my valuable thoughts and concerns)