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jonbaas

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Everything posted by jonbaas

  1. Well, that might explain things for me. I've had a ton of autocompletes. No malicious buyer intent; they just recieved their delivery, and moved on to other business needs. Not my fault, and not worthy of a 4 seller success score, due to the enigmatic "buyer satisfaction". As Fiverr themselves have stated over the years, "buyers are not required to leave a review". So, NOW we ARE penalized if an order autocompletes, and no reviews are left? I feel a bit like Fiverr's yo-yo.
  2. I, one of Fiverr's most profitable, long term sellers, am currently sitting at an overall success score of 4. I have no idea how to get out of, or overcome this, so, I, personally, am dreading tomorrow..... but that's just me. I was doing wonderfully until this new system went into place. I can't say that I like it. Let's turn the tables a bit. Anyone wanna help me -- a Fiverr veteran seller (6 digit sales) -- figure out how to get the Fiverr visibility and orders rolling again? Or, am I doomed, now, to reside in "low performance" territory, and not be seen in the marketplace, all because of things that I cannot control? Private reviews for example. This new seller level system is absolutely killing the profitability of some great Fiverr sellers.
  3. Or, just employees who have never actually worked as freelancers within these systems. Managing something, and being subject to the workings of that something, are two very different things.
  4. This happens to me a lot as well. 😕
  5. I don't know. Perhaps. All I know was that I was asked to be assessed to join a large (intended) team, and it wasn't a paid position.
  6. I don't know how they are chosen, I just know that I was asked. [shrug]
  7. Nope. Not as far as I was informed. Completely volunteer-based.
  8. I was asked to be an SM.... personally. Alas, there was no benefit to me in accepting, so I declined. Given the volatility of this product rollout, that was probably a good idea. 😬
  9. That's the crux of our complaints. The private reviews are breaking the new system -- for us, the sellers, anyway, And, FYI, I was quoting a legal phrase when I stated, "Show me my accusers".
  10. How do I have such a low seller Success Score? I am among the best-selling sellers on this site, with thousands of buyers (in 94+ countries), mathematically great reviews, more all-time revenue than most sellers, and otherwise fantastic metrics.... except -- for unclear reasons -- a low success score. I have dealt with some terrible buyers (most that were incapable of being satistifed -- the kind of buyer we all try to avoid), as we all have, yet, despite being a successful seller -- for a decade on this site (since 2014) -- my newly-imposed low success score means that I -- as it stands right now -- may no longer be able to sell my popular service(s) here. I don't see how I can "improve" from this low success score, and big-gig-weighted "strong negative impact" seller satisfaction metric (and certainly not in one month!). Out of all of my many completed gig sales, within the past two years alone, I have only had three 1-2 star reviews. That's well above average for my gig category(s), and easily outweighed by my many other great reviews. I work hard to please my clients. I always have. That's part of my branded reputation. That's why my clients hire me. So, who the heck has secretly reviewed me so low as to put me into "strong negative impact", low seller Success Score territory? "Show me my accusers". Why am I being penalized for metrics that I cannot/could not control? The new system sees only numbers and metrics, without taking into consideration the true reasons for those metrics. I am not a bad seller. In fact, I am well-respected on the site, as well as here on the forums. People know me. Forum users know me (all too well, in fact). I've influenced hundreds of big business brands.... I've created artwork, logos, and other business elements for celebrities, notable hotel chains, government officials (some running for election at the time), entertainers, a notable Country Music singer, new inventions (some that are already on the market), even an astronaut! Heck, I was even so trusted by Fiverr as to serve as a forum moderator for a while (years ago)! I've worked hard, over the years, to EARN my strong, positive reputation. So why are blanket uncontrollable metrics waiting to kill me, as a seller, here on Fiverr? Surely this new Fiverr system can do a better job of quantifying the value of its greatest assets -- proven, successful, respected sellers like myself (and others). I don't want to stop being a great seller, here, on Fiverr, yet, for some reason, this new system thinks that I should. Where's the fairness, or respect, in that? ---------------------------------------------------------- (NOTE: I am not trying to start arguments, just expressing my valuable thoughts and concerns)
  11. Exactly. The success score should start at the same point for everyone -- under the new system -- and give sellers, like you (and others) a chance to ease into the new score. Old data can be added in slowly, to bring seller histories into focus. It is unwise to dump everyone into the mix based entirely upon old data (especially when some great sellers worked hard to overcome past challenges that, now, once again, penalize them severely under the new rules). This disqualifies some great hard-working sellers right off the bat, with little to no chance to operate (or sell) under the new requirements.
  12. Yes, many, many sellers are currently experiencing this. You are not alone.
  13. Again, ditto, for me as well. This does not feel fair to long-time profitable sellers who have more data to consider within the new system. I see this very thing happening to many established profitable sellers.
  14. How does a seller improve a newly-imposed low success score in 30 days, when the score considers data from the last two years? This massively penalizes sellers with hundreds/thousands of sales during those years.
  15. Things like this make for a horrible situation, and make the hard work of many great sellers, as they work to improve over the years, feel completely unimportant and irrelevant. What was wrong with the 60-day "you can recover and improve" format? That was balanced and fair to every seller, new and old. Bad things happen. That let sellers learn and improve. The new system penalizes sellers for mistakes, bad reviews, and things they cannot control for two years! 😲
  16. Amen to that. I am in a similar situation as you are.... not TRS (I've been a relatively consistent level 2), but the rest is similar. Client Satisfaction needs a better calculation, and not dependant upon private reviews.
  17. I agree. I have a top gig, that now has a low success score, as a result of reviews from years ago. I've worked hard to improve upon those early years on Fiverr, and now, all my recent positive work is penalized for things from back then. That is hardly fair for a strong, successful 10-year Fiverr seller with good work on this platform, and a top-selling gig.
  18. Be a great seller whom your target customers need to hire.
  19. Will that make more people see your gig? If so, then yes, market your gig. Figure out where your transcription clients can be found, go to those places, and make yourself known. Interact with those potential clients. Be helpful. Specific strategies are different for each seller.
  20. Figure out who your target customers are, and then go interact/promote where those sellers hang out.
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