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donnovan86

Seller Plus Member
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Everything posted by donnovan86

  1. Most likely yes. I had a very lengthy email too and my reply was 2 lines, not 4. So you received more info than I did. Still, SMs are doing their job, we just want to know more, but at the end of the day it's up to Fiverr to choose what they share and what they don't. As I said above, personally I would prefer more transparency and in-depth analytics so I can see what's wrong and what to improve...
  2. Good luck @miiila, for me the entire month of March was pretty bad. Honestly at this point I am extremely doubtful of any new buyer, my lack of orders most likely comes from that. So like most people, I will look way more into new buyers to see if they are a risk. Because they can easily damage your reputation here with just a single click...
  3. You and me both. I rely solely on Fiverr, and the past 30 days were brutal for me. It's not due to my work being lower quality either, I can only assume it's bad luck when it comes to dealing with some rather shady new buyers, but as you said you live and learn. And this is aside from AI being a problem for many niches, especially writers. Man, 2023 is a blast thus far....
  4. Well I reached out a week and a half ago, so it was before all of this stuff with random emails. And I did have a few sketchy buyers, so I can see why my SM would be right. But then again, I also think they work with limited information and they are not the ones sending these emails. So they only know so much to begin with.
  5. I checked from the buyer perspective and I can't see that unfortunately.
  6. I agree. These emails are not helpful at all. We need to have a way to check our BSR ourselves. It doesn't have to share all the tiny details, but even a 3-tier system like Bad, Average and Good will be better than.... nothing. Adding that to the metrics would at least tell us something. Same with the first time buyers. You're penalized but you have no idea where this comes from, we should know what was wrong and what order this pertains to. Otherwise, how can you learn and improve when you're just shooting in the dark trying to make changes that may or may not be appropriate. As I said earlier in this topic, it is what it is. But I do hope these darker times will go away soon for everyone.
  7. If you are a buyer and posted a project, then Fiverr's algorithm will automatically try to find the best matches from all sellers. They will receive a brief and those buyers can easily accept or deny. You will be notified if someone accepts your project.
  8. Nowadays things are too uncertain to rely just on a single source of income. That being said, briefs themselves can easily come and go. There's no guarantee that you will have people looking for your type of service every single day. Diversify your income, for starters. And remember that briefs are an additional source of orders, they shouldn't be your primary source, as you can see they easily come and go.
  9. The drop is caused by first time buyers for most people I think, so this email was most likely meant for some Seller Plus members, not all of them. Still, it shows that first time buyer reviews are more important than ever, which might end up pushing most of us away from those new buyers, as it can lead to all kinds of risks. I already have the worst month since I've been on the site, and my SM said it's due to first time buyers. So in my case it's confirmed..
  10. Do what you agreed. Taking over their account will only get you in trouble. Stick to the job you agreed for and if the buyer is not ok with it, cancel. It's not worth messing with your account's integrity and potentially losing it due to a random buyer. At least that's my opinion. He should understand that taking over their account is not ok when it comes to the Fiverr rules and it can get you in trouble.
  11. I am curious to see the fallout from this. But I doubt anything will happen, they already said it was a mistake, so I don't think it will get beyond that. I do hope that eventually Fiverr will offer us a graphic or something where we can see our BSR. Because it's a very important metric that will affect our exposure and income so... why should be we kept in the dark....?
  12. Marvel Snap for me, these days. Plus whatever story based RPG I have time, an hour or so at a time 🙂
  13. I am sick and tired of those messages. I started receiving such messages on the forum, via my gigs, etc. At this point I mark it all as spam, because that's what it is, Spam. Just reply Hi and mark as Spam. That "hi" is Spam if they don't want to buy something from you...
  14. Generally when you receive an email like this chances are that you won't be able to receive your account back, so keep that in mind. As they say, it can take up to 90 days, maybe a bit more. So it depends quite a bit. The thing is, we can only speculate here, only customer support can help you in any way here.
  15. Well then it's clear what happened. You are not allowed to have more than one account on Fiverr. So if you have 2 accounts or more than that, Fiverr most likely identified that and stopped the duplicate account. It's the only logical explanation.
  16. Well academic content is not allowed on Fiverr, so this might bend the rules. But no one can tell you if it's ok or not aside from Fiverr staff. So go to customer support and ask them directly.
  17. Well as a digital marketing expert you may want to use those skills and promote yourself. When people see you rank high and you're successful, they will trust you and thus order from you. But if you are an expert in marketing and can't rank your own stuff.. people will find that sketchy. Wishing you all the best. Good luck.
  18. I mean new client for you. Not Fiverr. If it's the first time working with a person, I for one don't go for very large orders. I got burnt in the past.
  19. You can't remove any reviews. Fiverr will even give you a warning if you ask for any changes to a review. As Gray said, the only situation when they do remove a review is when it's offensive or abusive, etc. But those things are rare. Most likely you saw another gig they have, but who knows. People can't change/remove any review the way they please, that's for sure.
  20. It's hard to say. For me, Promoted Gigs has been on a decline revenue-wise ever since January ended. But I always saw it as an extra way to generate some income, not a primary revenue generator. Hopefully it remains the former option, and it doesn't transform into the latter one...
  21. Considering the results, I can see why you opted out. I can't say I had extremely good results, but overall the ROI was positive for me, so I will keep it. Seller plus, I am keeping it solely because I am one of the first 200 that opted for the service, so we were grandfathered into premium without a dime. Some of the benefits are helpful, the success manager isn't exactly an exceptional service since they can offer limited help, but it can be helpful especially for newcomers.
  22. https://letmegooglethat.com/?q=What+does+quote+mean%3F
  23. https://www.fiverr.com/support/articles/4405489899153-How-Promoted-Gigs-works-Ad-ranking-explained?segment=seller It leads you there
  24. You can easily press the LEARN MORE button. It explains better than anyone else.
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