katakatica

What people don't realise is that they are entering a large global market. The only way to get work is to be unique and to offer something people seek. I know this is tough because those aren't things we can learn in a week (or a year. Even.) But it's something to realise. Work won't come so fast. Try to look at what you offer from a buyer's point of view. What new can you offer them? What value? If you can answer these questions confidently, you might have a shot! But first, it's time to research and understand what's needed (and how it needs to be presented.)

Fiverr has sent out an email and also states several times not to go off the site OR to share any personal info. The TOS also goes into grrat detail about scams - and you're supposed to read it while after signing up, so you should have already seen it. I really don't think there's much more to do - scsmmeds are tricky because they come up with new formats and ideas fast. I think the only way to contain scams like this would be banning people from the places these scams are from (which won't happen) or review every.single.document someone has to make sure nothing is going .)

Don't do free samples. Some people might be telling the truth and they might not like what you make but some are definitely lying. Show you old work to them or do a small sample order - but don't work without an order. (It's still on the customers to some extent but the only way to avoid being cheated is by not giving in.)

Could you show the brief you sent in and the message you got? We might be able to tell why (but only customer service might be able to help

Copycat is harsh (when we're referring to the game) to the kitties :( I've gotten several of these messages. They are ALL scams.

I know ^^ That's why I posted it.

If you know to write it in a way that the system might not pick up on it, you already might know the answer. That's something I wouldn't mess around with, even if I'm editing something different on it. For all you know, it could have been fake and you made it look real (or, vice versa.) Don't touch official docs, for sure.

I do think Fiverr explains this in the TOS - but exactly. The coupons in a way are for show. You're not really getting the full price if you send them. Your buyer, however, will know that they were given a coupon which might make them feel good (and appreciated.) Fiverr won't send us hundreds of dollars for using their features. That be nice, but...

It will still be published. Bad reviews don't just disappear from your profile. You just won't be able to rate them.

Did you actually edit someone's PASSPORT? You didn't change anything on it, right? (that's honestly a strange thing to do... and potentially illegal, so be aware of that.) As for your actual question, you can't do much. If you decide to reply to them, BE POLITE and nice. State your case - but acknowledge their concerns as well.

It's apparently a thing in some places and I guess people on here do it as well even though it's not exactly better than doing it at home. I think it's easier for local agents (actual travel agents) to book. There's some places I think in Japan for example (think themed cafes) that are booked full within minutes! The same goes for some Disney things. The tricky thing with Fiverr is that, well, the majority of the people you find on here for those things won't be locals which makes you lose out on the advantages (timezones and having connections in this case.) What was the exact scope of the order? If they said they'll get you a reservation for sure you have an easy case with CS. If their gig says that you pay for the work (and not the outcome) as odd as that sounds you might not be able to get a refund. (But I don't see the gig so it's hard to say. Logically speaking I'd assume you'd get the refund.)

I've talked about this before I think - I wonder if a different catalogue of 'newcomers' (with less skills, but cheap prices) could be something for Fiverr to think about. I know that they are trying to get away from that, but it could be interesting. Something like a place where new sellers are encouraged to start in and be HONEST about their lack of experiences, and so on. That being said.. What bothers me isn't people with cheaper prices because that's going to happen... It's the lying and cheating that's an issue. People don't really realize what they are doing trying to get a quick buck - and buyers fall for it because, well, low prices look better, right? It's definitely a complex thing though. I've met some really good sellers from all over the world - but I've also encountered a lot of bad ones, including that one person who (many years back) copied one of my gigs verbatim, but didn't realise what it was for. (I sell interactive stories with puzzles, choices, etc - so basically, games in book forms - they read interactive as 'adventure' stories but copied my gig and had no idea what was going on :D) As for advice: honestly, as disappointing as that sounds, the only thing we can do is deliver even better quality...

What was the brief exactly? Did it maybe contain something that could have set off the system? If you copy it in here - we might be able to help. Otherwise CS - maybe - can help but I think it's more efficient to figure it out yourself and try again in this case!

I didn't say you were a scammer (a lot of this topic was more in general than about you) - you were however given some good tips. It's really about showing your best work. I can see that you have some certificates - which is great! But I think what you have to do is to SHOW what that allows you to create even more. Creative fields (despite me mentioning a degree) aren't only about that. Maybe there is a way for you to make you images stand out more? Try to look around thinking as a buyer. What sort of images would get you interested in sellers?

The support on the screenshot is FAKE. They are the scammers. I'd cancel my cards for the time being and talk to CS (the actual Fiverr CS.)