katakatica

I tried to do the same and had the same results (haven't tried to send an offer yet..) My best guess is that they tried to launch it for professions but... The page implies that it's mostly for pros. This keeps happening to me, I keep being sent pro only mails, given features that disappear, etc. It's a little frustrating to be honest.

There's a huge difference in disagreeing and not understanding something. I might be selling something else, but I'm selling it all the same. I genuinely suggest you to think about your communication and how you convey your thoughts. I understood the majority of your post but some of it was quite hard to decipher (and one piece of advice on particular was quite sketchy if interpreted the way you wrote it.) People who read these tips are often newcomers who don't know better, so it's important to write clearly AND ensure that what we advise can't be misinterpreted and get someone in trouble.

I disagree with a lot of this. Some of it just doesn't make much sense (but I will explain in detail. Maybe it will help - maybe you'll be angry, who knows.) I can see where you're going here, but I personally feel that quickly explaining what you are offering (e.g. one page of editing, two, etc.) is much better. While 'VVIP package' might draw some customers to look at it, with the limited amount of space we have to explain everything, it feels better to use even that space to explain what we're offering (or use VERY simple terms, like basic/medium/biggest package (or similar.) Remember: we aren't 'enticing' buyers in the purest sense. Sure, we need to write bios that catch their eyes but using empty words like 'VIP BEST PACKAGE EVER' might throw some people off. I'm not entirely sure what you mean here. It should 'lack' your main service as in only your priciest package should be what your clients are actually looking for? E.g. if they are looking for an iPhone 15 (to go with your terms), your ad says iPhone 15 but then your first package doesn't actually sell that...that is false advertising and pretty nasty. Or did you mean something else? Don't do this. 7 out of 10 of my buyers are too lazy (or tired. or busy) to fill out the requirements properly and just say 'as we've discussed before'. Adding too many extra questions might annoy them. (some might disagree here, I'd say it depends on who you work with but... I'm not sure I'd want to fill in questions like this. 'What amazed you about this gig?' for example is a particularly weird question. I'm purchasing a service, not going to a magic show... I do agree on using videos and PDFs where possible, but I'm not sure I'd say they are as helpful (but they CAN help.) However, again, many people might not bother to watch them. Many might, though.

I do agree that things can get nasty quickly, I just wanted to explain what might be helpful vs hurtful in the end. This is one of the reasons why I always try to give people some grace- we never know where they are coming from (though sometimes what people come up with is strange.) It's just important to know that just ignoring someone or saying "eh, they are THAT WAY, leave them be" can be something a lot of us have encountered prior (and can feel nasty.) But I know that you were just trying to mitigate things before we have another deleted post! So no offense taken from me, just wanted to share a fresh perspective on it.

Would you say you can't relate to my perspective and posts either? I'm neurodivergent as they come (though very highly masking because life demands that of a young woman). It's one thing to ask the others to be a bit less 'meme-meany' (or sarcastic) but it's still important to involve us in the conversation. I know your heart was in the right place but I think this is important to say. Ignoring someone because you can't relate to them can be more hurtful than words sometimes :(

I'm so glad that worked! It's funny because those dots are a very culture-dependent thing (and can mean lots of things depending on the sender) so while I understand why they might get flagged, it's a bit odd. @ana_tomy, could you guys look into this perhaps? I think it's harmless in itself but if the inbox flag came with a warning (because of the suspicious links) it could be really tricky (mostly just annoying) for sellers.

I had this yesterday. My best bet is that they are improving the filters in the inbox. Sometimes they scan for links if I accidently skip a space (like if I were to write t.i instead of t. I or similar) Yesterday what seemed to trigger them were... ... Yeah. These three dots. I sent another message and it was all good, but I do hope the system will be improved because actual scam is still slipping through and fooling people left and right. My most recent case with CS has been going on for a week. I was given a reply at first that they'll look into what I've asked them, but since then there hasn't been much of an update other than asking me to be patient when I checked in.

The email you were sent does look very fake—the text is all odd, and even the editing is weird. That COULD help you (since it's an obvious scam), but it could also hinder you - well, again, because it's fairly evident. As said above, Fiverr won't refund you as it's not really on them (you sent your email to the person DESPITE the warning you likely got in the inbox not to do it.) They can't do more. The messages sent were likely deleted as the scammer was reported. It's sad, but it's unlikely for you to get your money back.

You could talk to your bank, but you did 'willingly' give out your details. Was it not suspicious at all? I'm genuinely worried if people are able to be fooled like this (and trust me you're not the only one.)

I was able to access CS after logging in as the bot didn't know the answer to my question. Some others seem to have had issues too, though. However, CS hasn't been much more helpful. (I reported what looked like a bug. They said the relevant team will look into it. After 3 days they could tell me that it's a visual bug that the team is still looking into - but honestly the tone seemed quite annoyed which made me a bit sad. If I had an issue with a client or something more serious I'd be quite upset.)

What was your project and what did the AI change? Were you trying to look for sellers with your brief? Or were you trying to sell something?

Do you have any screenshots? I'm genuinely curious. The scammers generally pretend to be Fiverr CS and ask you to "verify" your account by writing in your card details... They even ask for people to have certain amounts as their balance so they can steal. I'm sure there's some bad sellers doing bad things as well, but I think the bots do this mostly. New sellers are targeted because they are gullible (well, for the most part.)

Yeah, and Fiverr tells us not to follow any links when talking to someone for the first time. Unfortunately this doesn't seem to be enough though since clearly the scammers are too convincing :( Talk to your bank ASAP. Freeze your card so they can't take more and try to get the money back. On Fiverr, if you get an order, it will show up on your dashboard. People messaging you like this are all fake. I'm sorry for what you're going through. It's really nasty.

That's a scam! A lot of people fall for it unfortunately but it's not real. You were stolen from by a scammer. It wasn't support and the link you were given wasn't real.

... So some of what you said was true: the scam is real. But why would other sellers do it? The reality behind the scam is a bit trickier - it's phishing. If you go through with it (like many others have) you'll see that they steal your money right off your card. This isn't some weird scheme to trim the competition, just some people stealing from others. Pretty nasty though.