donnovan86

It might sound strange but do you have the brief system activated? Also, did you set the lowest price you want to receive briefs for?

Why delete gigs when you can just pause them?

No one can tell you a specific reason. And a lot of people have trouble getting orders. It can be anywhere from people not needing the type of service you provide, the fact that you have a lot of competitors with more expreience or better prices, but also low performance the past few weeks or months. It can be a lot of different stuff.

I was not sure what to quote, but I chose this, anyway it seems that UPW is making some changes. I opened their site today and I saw this message: "Starting on May 3, 2023, we’re moving all freelancers from the current 20/10/5% sliding fee scale to a simpler fixed percentage fee of 10%. We understand that this change has an immediate impact on freelancers working in higher-value relationships, which is why we are honoring the 5% rate on existing and eligible contracts through the end of 2023." So it seems they are removing the very low fees for those higher paying return clients. I can only imagine a lot of people were upset regarding the sliding fee scale, so just like Fiverr they are choosing a fixed percentage. Whether Fiverr will choose to bring their fee down in order to stay competitive, that remains to be seen. Still, I thought you may want to know this update, and also anyone that wants to use UPW as well for their business.

Yes, I agree. What I quoted is the most dangerous because it has the most weight. In fact, the email from my manager said that even new buyer reviews have a different weight, so I am sure your categorization is actually the most accurate way to represent these new buyers. That being said, I am still uncertain if canceled orders received from a new buyer can also be reviewed. Because I did have one 2 days ago and since then, nothing....

That's the thing, a lot of people think it's about the first time people buy something on the platform. According to my success manager, it's the first time a person buys from you. And I tend to agree with that, because none of the "new buyers" I had were new to the platform, they already had at least a review. Yet their reviews affected me to the point where any lack of messages or orders seems to be coming from a few, most likely bad, private reviews left by these people.

The thing is, Fiverr only supports these payment systems based on their agreements. They tried to cover most if not all of the world with just 2 payment systems. PayPal is great for a lot of people, some dislike it because they have high fees, Payoneer has smaller fees but they are less reliable. I get it that in some places in the world PayPal is not available, so Payoneer is actually a good option. Of course they have issues, PayPal has too. but people also tend to break the rules, sometimes without even knowing. Check the terms of service for the Payoneer website and you will have less issues. Plus, verification always takes time with payment systems and they migth ask for more stuff. Patience is key with these things.

There's no update. Fiverr had maintenance recently, but there was no update.

I have no idea, Alex. I am as confused as you are. I was told that in my case the buyer satisfaction rating is fine, a bit lower than usual but there are no issues. In my case the problem stems from private reviews from first time buyers. But I barely had any first time buyers recently and most of them left a great review, I don't see why they would leave a bad private review. Then again, I had a regular rate me with a 1 star review because they were in a rush, even if they liked the work. So.. yeah.. it is what it is at this point. There should be some buyer repercussions when they do something wrong though, not just sellers being penalized for someone else's mistake. If I go to customer support to report that mistake with their review, I am the one penalized or I receive a warning. If someone places an order my mistake, I have to go to customer support and they may or may not remove that cancellation from my stats..

I see. I had the "luck" of dealing with a few very difficult first time clients, all in a row. So for me, I get to feel that lack of attention from the "algorithm". It depends on the niche and also luck, as I said you can stay away from bad clients from months and then you have the "luck" of dealing with a few in a row...

Maybe you have more repeat buyers and less first time clients.

You have opinions all over the forum, you just have to search...

Same. I had a single, new client and 2-3 new messages for the past 3 days. Sure, pricepoints and niches differ, but I am certain it has to do with the new focus on first time clients and some of the reviews they had.

Well it depends on the niche. And Fiverr did start to focus a bit more on first time buyer reviews, which is why some sellers are seeing a downfall, me included. That being said, it's not the end of the world. Improve your skills and your gigs, and make the most out of this time without a lot of work 🙂

Aside from the lack of originality which puts people off, there's also the fact that you're mentioning an update. There was no update. Just scheduled maintenance for servers.

Fiverr offers this badge manually. If you completed those requirements it's great, but the reality is that Fiverr staff manually decides if you become a TRS or not. That means you can become a TRS during the next evaluation, or you might never become one. There are thousands upon thousands of level 2 sellers that completed these requirements, but they never become a TRS.

The gig can't be returned to its place because it most likely has to do with the seller not having a great buyer satisfaction rate. Something happened that pushed their gig away. I can tell you firsthand because my gig is also back in search, but I know for a fact from my Seller Plus manager that it has to do with a few first time buyers not sharing a great review after their orders. First time buyers are extremely important nowadays when it comes to where you end up in search. I recommend that link Vickie shared for more info.

It was just general maintenance. Fiverr did update its algorithm a while ago to focus more on first time buyers, so that might very well be an issue.

I think I will turn the Request to Order feature on, and the reason for that is because people assume a writer knows everything and can write about everything. I had to cancel an order and ended up with a 3 star review on another one in the same day, both placed without my consent, both related to medical topics that I never claimed I am able to cover. Fiverr's primary focus on first time buyers will certainly destroy some sellers, since there are no repercussions if a buyer forces someone to work on a thing they might not be qualified for. Yet any bad review or cancellation will burry the seller deep into the search results for months. I guess it is what it is.

It's not about being different. The reality is that a lot of people just suggest random thingsm without knowing anything. Search the forum and you will see evidence that staying online is a waste of time. Few to no buyers use the online filter, and in the end they still focus on reviews and other factors. Plus, cheating people into believing that you are online when you are not is definitely a bad way to go about it, since most people that tell you to stay online use automatic refreshers, extensions that are not allowed.

He didn't, ChatGPT did.

AI is not allowed on the Fiverr forum.

Fiverr is less about ranking and more about matching buyers with the right seller. The results you see when you search for your gig are irelevant because not everyone sees the same results, they are different for each person. Which is why the notion of Ranking is not exactly relevant. You can experiment with adding a video and then you can see if you receive more impressions or not. Generally, adding a video tends to help generate more impressions, but just like day to day life there's no guarantee that anything will happen.

If you go to https://www.fiverr.com/support/articles/360011421218-Gig-Policies and scroll a bit, you will see a section called approved links. Those are the only types of links you can add to a gig.

Are these people joking??? Staying online will just waste your time. Improve your knowledge, create a variety of gigs and test out different images, descriptions, etc. Staying online is a severe waste of time.