Hello as your last topic. Order cancel automatically or by Fiverr customer support. Same thing is happening to me from last 2 weeks.
But in this i contact to my buyer and he said he didn't receive any money back from Fiverr of order cancel. If any order cancel so their money return back to buyer but my both buyer didn't receive any money from Fiverr after cancel. So can you please discuss what the exactly going on here.?
If any security breach in Fiverr payment provider so it is fiverr responsibility to secure our payments because our orders are cancelled after completed or delivered so after completed this is our seller revenue so protect this revenue is Fiverr responsibility because we give commission to fiverr of this. So it's now Fiverr responsibility to pay our money of cancel orders. What you all think about it???
Please see attachment