donnovan86

Pew Pew Pie 🙂 Well honestly I checked Fiverr Jesus a while ago and he was still here selling. Well, I can see why he has a low success score, because he was inactive so obviously, there's no real data. But I am sure he'll be fine.

Publicly. If someone rated you poorly via private reviews, that can be a huge problem. And we can't know that unless we check our private reviews.

Did you login in the mobile app using your Fiverr credentials? Also, you created a gig, but was it approved?

I will experiment and see if sticking with the Standard instead of Premium is ok for me. So I will pay $20 for a month or two, and if this feels useless, then I will cancel altogether. But I don't see myself paying $40 a month. I just don't see the value. Fiverr sales have dropped quite a bit for me, so I don't see any justification. Even if promoted gigs is successful for me, they also take into account subsequent orders, which I am not a fan of. If Fiverr helped me get a $10 order from a client, that's what they should be showing me. Not that the client was happy and after that placed a $100 order or whatever, that has nothing to do with promoted gigs, it's just me doing a good job and keeping the client.

Who wouldn't 🙂 If you stay within the Fiverr rules, I don't see why you shouldn't test this. At worst, it won't work and you just waste time creating the gig. But it might be great, The problem with that seller, and I know who you are talking about, is they specifically want people to think they are writing everything manually, and also themselves. That inspires trust with people. Even if that person outsources and also uses AI, Fiverr won't care since it makes them the 20% and people are happy. Yes there are some complaints but who cares, everyone has a bad review here and there right?

They don't say anything other than the info you get from clicking on your gigs. Each gig has a score and it says what's negative and what you need to work on. But I agree, there's no specifics like how close you are to 5 or 3. That being said, from my experience, they take into account everything, from cancellations to how others in your niche are scored, etc.

I am very disappointed in Seller Plus Premium. The past year most if not all the features that were added feel useless and stuff that we can do ourselves. I only kept premium because it was built-in at $20. However, I don't find the value in $40, at least in my case. If they add more must-have features in the future, maybe I will consider. However, more customers from promotions, RTO and withdrawing money faster don't seem very appealing to me, so I will stick to the Standard package, unless they increase that price too.

Honestly Emma, I opted out of all webinars this year. None was interesting and I skimmed through some that were added in the Webinar library, nothing was interesting. To me, of course, I don't want to fully dismiss these as others might find them useful. But I think most serious sellers here have a good understanding of whether AI can help their job or not and who wanted to hop on the AI train, already did that.

Clearly no serious seller wants AI. Those that want to use it already implemented a way to add it to their own workflow. Most people that attend these workshops.. I am sure we are all sick and tired of AI workshops. And for me, in particular, the last few workshops were not informative at all, especially when it came to the review system and TRS ones. No actionable advice, nothing specifically helpful. Very disappointing. But hey, if someone is interested, go ahead. I miss going live and checking these webinars but with important questions being dodged, and these topics targeting a very small group of people that actually care about AI.....

Can we have helpful topics on workshops other than AI? I've always been a supporter of workshops because they are great for learning. But realistically, many of the last workshops were about AI and extremely general. People want to see more comprehensive, better thought out workshops. And preferably on topics other than AI. Those that want to use AI in their work already do, and many of the people here are against AI.

It's useless. That's the whole thing. I create my own message and customize it for each client. There you go, custom follow up message. Same with coupons, I can send an offer with a lower price, no need for a coupon. I never used a coupon, if I want to share a discount, I talk with the client and see if it's possible and how much. These, and some other features I find to be pretty much useless for a lot of people. Offer me the ability to lock gig packages, provide the ability to create a loyalty program for your gig, that's what people would pay for. But follow up messages, come on.

Support agents don't randomly take decisions. If the issue needs escalation, they do that internally without talking with you. If there's something beyond what they can do, they will escalate to the different departments. I had stuff escalated to the financial department, they even have a department that studies every account that's under review, etc. As far as I know, there's no way to escalate, if they feel it's necessary, they do that on their own.

Yes that is true, Kesha I think said exactly the same thing. The problem is that not all accounts are the same way. Some people work alone, like me. Others outsource everything and deliver 10x what I do, and there are also agencies. How is it fair to compare a solo worker with an agency and also penalize the solo worker because an agency just delivers stuff way faster due to its nature?

Last year for 6 months I had very few clicks and impressions. Only 5 star reviews, I didn't even have a 4 star review during that time. And when I talked with the success manager from Fiverr, they told me the buyer satisfaction rate (which I guess it's the success score now, more or less) is low. And they also told me that even if people leave a review publicly, they might leave the opposite when asked privately. So those private reviews can vastly range... plus a lot of people are in a rush and will randomly leave a review, espeically since it's private. The bottom line is, we'll never know.

The success score also takes into account private metrics like private reviews. So even if the situation seems great publicly, private reviews might say a different story. Some buyers leave random, bad private reviews, and if no one leaves you a good private review (most people don't bother), that bad private review from one person can be very problematic.

It doesn't matter if you are online or not. Fiverr won't show you differently to buyers if you are online. Yes, there is an online filter, but realistically no serious buyer uses that. If anything, those that want to see people online tend to rush, and they are the worst type of client. So I wouldn't worry about being online because, realistically, it does nothing when it comes to sales.

Well, the Star System is based on secret reviews, they are an integral part of it. I don't think they can be transparent with that data if they specifically say to their clients that their private review will remain private and no one will see it. So.. people can randomly leave any private review they want and tank your account. That's not really feedback for the seller either, because you don't have any idea why that happened. And a lot of people leave it randomly too, I had my success manager say that despite only having 5 star reviews for months, my buyer satisfaction rate (at the time, now it's the score) was low. Remember this private thing is not mandatory, so people are not forced to leave it. Most people don't, but if you only have a few private reviews and most of them or even a couple are negative, that's a huge issue. I never think I am fine and I started to learn not to focus on the stuff I can't control anymore. I am just doing my best and came to peace with the rules of the platform. It's not like we have control over anything other than the work we do and what we deliver.. The rest is either in the buyer or Fiverr's hands.

Great pick. As for MOBA stuff, not into that, more of an RPG guy. I guess bugs come with the game size, most of the Ubisoft games are insanely huge, so they will always be very buggy. Even Call of Duty is buggy every year and it has an army making it 🙂 Well, I am looking forward to the new Star Wars game from Ubisoft, at least they know how to make good open worlds. But might wait a couple of months until they iron out bugs..

Well I like their games. Especially Valhalla and the other RPG ones in the AC series. But hey, to each his own. What games do you like, Levi? If Ubisoft stuff is not good for you 😄

It appears for me, so I am confused...

Realistically, most of the new features are useless. The service is quite expensive for what it provides, and I am sure a lot of Fiverr sellers that had a special price will downgrade. I will keep the $20 package to see buyer insights and withdraw in 7 days, but I won't pay double that for instant withdrawals that I use from time to time or RTO that's not necessary in my case.

The success score system takes cancellations into consideration as well. By looking at your profile, I think those cancellations from years ago might be the issue.

There's a lot of filler in there. How many times did you use the negative keywords, coupons and follow up messages? The last 2 in particular are things you can do yourself when you create a custom offer, or you just connect with previous buyers again. Realistically, request to order and instant withdrawals are the best things about the $39 package, the rest is skippable. Having a success manager isn't really that helpful for a lot of older, vetted sellers, it's more useful for newer people that don't know how to optimize their gigs. So generally, there are 2 major reasons why you would go with the $39 package. For me, even if I used instant withdrawals sometimes, it's not worth it to pay double what I pay now.

It's just your own experience. I, for example, mostly have US buyers and Australian ones. But there are also Asian buyers too. I don't think Corona has anything to do. We are well behind that, and a lot of companies adjusted remote work policies a year or two ago. Who knows though. I just think it has to do more with AI removing a lot of jobs from the market, and many potential buyers using AI. Which they do.

Realistically, we are living in rather bad times from an economic standpoint. Leaving Fiverr's changes aside, there are also less buyers on Fiverr and for digital artists specifically, as well as writers (in my case), AI ate up a lot of the market. Plus, with people not having lots of money to spend.. it just became a lot harder for many sellers with a higher pricepoint to sell more, or anything a tall in some cases. And it's not that amazing at a lower pricepoint either.