donnovan86

It appears for me, so I am confused...

Realistically, most of the new features are useless. The service is quite expensive for what it provides, and I am sure a lot of Fiverr sellers that had a special price will downgrade. I will keep the $20 package to see buyer insights and withdraw in 7 days, but I won't pay double that for instant withdrawals that I use from time to time or RTO that's not necessary in my case.

The success score system takes cancellations into consideration as well. By looking at your profile, I think those cancellations from years ago might be the issue.

There's a lot of filler in there. How many times did you use the negative keywords, coupons and follow up messages? The last 2 in particular are things you can do yourself when you create a custom offer, or you just connect with previous buyers again. Realistically, request to order and instant withdrawals are the best things about the $39 package, the rest is skippable. Having a success manager isn't really that helpful for a lot of older, vetted sellers, it's more useful for newer people that don't know how to optimize their gigs. So generally, there are 2 major reasons why you would go with the $39 package. For me, even if I used instant withdrawals sometimes, it's not worth it to pay double what I pay now.

It's just your own experience. I, for example, mostly have US buyers and Australian ones. But there are also Asian buyers too. I don't think Corona has anything to do. We are well behind that, and a lot of companies adjusted remote work policies a year or two ago. Who knows though. I just think it has to do more with AI removing a lot of jobs from the market, and many potential buyers using AI. Which they do.

Realistically, we are living in rather bad times from an economic standpoint. Leaving Fiverr's changes aside, there are also less buyers on Fiverr and for digital artists specifically, as well as writers (in my case), AI ate up a lot of the market. Plus, with people not having lots of money to spend.. it just became a lot harder for many sellers with a higher pricepoint to sell more, or anything a tall in some cases. And it's not that amazing at a lower pricepoint either.

It's unfortunate, but Fiverr really wants people to not all have level 2 and 5 stars on average for their gigs. So I am sure that in their eyes, the new system is working the way they wanted, and I don't think they will go back to the older one. I agree, cancellations are not always the fault of a seller, not to mention there are lots of scammers that pose as interested, talk nicely to you and then boom, give me my money back because your work is trash. The extension button though.. that can be very good. Just send the extension 2-3 days before the deadline and it extends automatically. That's a great update they did recently and it definitely works. It shouldn't appear as late if you used an extension, no matter if it was accepted automatically or not.

Go to customer support. But it seems that PayPal or whatever company you use to withdraw might not accept your payment. Customer support should help you with this.

Yeah, the difference is that Pete started doing some questionable video. The writer we are talking about is doing things within the Fiverr rules. So they won't ban her. With Pete's videos... there was a very high chance of fraud happening and that would fall on Fiverr. Here, that's not the case, because she operates within the Fiverr TOS, unethical but that doesn't really matter because she's not breaking rules. It is sad that writers get compared to a content mill, one that uses AI as well, and we end up having a lower success score to some extent because of her, and others like her.

If Fiverr makes $$ from her, why would they remove her? It doesn't matter if it's immoral or that it feels unethical for any competitor. That seller also lies that they are working alone too, so it's not like morals matter to them. But hey, buyers don't realize that they are fed semi-AI or close to full AI content (some of them do, hence their bad reviews) and Fiverr, as I said, makes money from that seller. It's quite unfair that you will find that seller featured everywhere, while honest, hard working, solo sellers won't stand a chance and even get their success score lowered by that seller, because no seller can deliver 20+ orders a day even if it's Sunday, manage 20+ gigs and so on. If there's one major gripe I have with this new Success Score system, that would be it, the fact that we are compared with agencies or people that outsource everything. Obviously you can't match their workflow, even if I am extremely fast as a writer, there's no way I can surpass a team of 10 or 15-20 people. But Fiverr sees those accounts, including the one that you said, as a solo account and we are compared to it. So it's very unfair that a solo writer/seller like me or any others have their success score lowered because others lie their clients, outsource most of their work and also use AI without disclosing. Exactly what I've been saying for the past 2 months now, since the success score reveal. We shared out feedback with Fiverr, they know, the constant outrage is unnecessary at this point and a waste of time. I doub there are any changes, because even if those were in development, we would be told in some capacity, just to calm the waters. Like you, I just focus on things that I control. Fiverr income has become very volatile for me as well, so I totally get that you want to focus on your business and have control!

I mean it has to do with the niche and what others pay as well. I tried with auto and without auto, you get more clicks with auto, but it also costing way way more. Clicks don't guarantee orders, though. But in general, at least for me, I average around 8x to 10x the invested money when I use promoted gigs, so for me it works. But there were people that paid over $50 and didn't receive any orders. I think at $300, that's a lot of money to pay for ads on a website that also takes 20% of the cut in which they technically should also promote your gig. But hey, if it's profitable for you, then it's worth it.

I think it was a year or two after that, for me. I went to CS and they told me to just leave them there, maybe people come back. I even offered all the order numbers, spent time to create a list and they told me to not worry because those orders have no impact if they are inactive. Then Fiverr started auto-canceling stuff on their own.

That's what I am afraid of myself.

Not only that, but a lot of buyers are leaving. And new buyers coming in... let's just say they aren't as many. AI, but also some of the website changes and bad experiences with meksells ended up pushing lots of buyers away. I used to see a lot of buyers with accounts from 2010, 2011, now those are a rarity. At least to me, that says a lot.

Yeah well I have 17 of those. And there was no success score back in December when they canceled around 20 for me. So that's why I am worries. We are in the dark, we don't know how things work, so obviously you're worried that stuff might not work the way you want.

Wait until Fiverr starts canceling older, inactive orders. I have more than a dozen of those in queue, and I think they will damage the succes score even if it's Fiverr canceling them, not the buyer. Some of those are close to 2 years old..

100% I mean, the majority united with this review/level system and realistically nothing changed. But I agree, trying to find alternatives and expanding is the right way to go here.

Realistically, we are never in control unless we have our own platform and we decide everything. As I said countless times, as sellers we have very limited power. Even all that outrage about the new level system and review system didn't change anything. People are still getting unwarranted 4 star reviews, many sellers had an unjust demotion (at least based on the data we know/see)... So yeah, I am definitely trying to expand to other avenues as well, because sticking just with Fiverr or any other single freelance platform for that matter, is not a wise idea. It has become way too volatile.

Yeah. We've added a lot of valuable tools! The last 3 additions are pretty much things you can do yourself, reaching out to previous customers, coupons, pretty much all the newer features are bad and I don't see any use for them. So.. price alignment for what, useless features? I totally agree, it's contempt. Are they preparing a new set of must-have features for Seller Plus? Most likely not.

I've been here for 10+ years at this point and these private reviews were only introduced in the past couple of years. And they were introduced because a lot of sellers were taking advantage of buyers, there were buyers on the forum that were constantly complaining sellers were forcing them to leave a very positive review to get their work. Some even left a review and never got their money back. So you can see why Fiverr introduced these reviews. I am not sure where you got the idea that I think private reviews are fair. I don't think they should exist. But due to circumstances beyond our control as a seller, they exist and they affect us. My problem is not that they exist, it's the fact that they have a lot of weight in the algorithm. If they would considered every autocomplete order with an automatic good private review, that's fine. But a lot of people don't leave private reviews. Generally only unhappy people do, and since these private reviews have a lot of weight, that can damage your ranking and you have no idea why. Especially when there are people that only leave private reviews after marking the order as complete.

Yeah, because we know each other very well, LOL. I just shared my opinion, as you did with yours. It's not like in the grand scheme of things our opinions matter anyway, Fiverr is still going to make changes that are "good for business". Sometimes that's pro-seller, most of the time not the case. Just because I tend to have a more objective look at things, that doesn't mean that I agree with the latest changes. I just know that as a single seller, my power is very limited and if someone that's a Pro/TRS seller with over $1 million in sales showed Fiverr the issues we face, why this success system doesn't work.. yet they still didn't make changes to it, I don't think they will listen to sellers like me or you. They already know the community hates this system, but we already have a month and a half since its introduction with no changes (aside from customer support-canceled orders not being taken into account). But other than that, no visibile changes, we are still compared with others and even if we have great reviews private or not, we can still have a low success score because a single seller is compared with an agency masking themselves as a single seller. Try to surpass companies with 20 employees that deliver orders every 10 minutes.... I explained some things to you, objectively, if you don't agree with them, that's fine. I don't care if people agree with me or not on the forum, everyone has their own opinions and ideas anyway. I am not. Shared bad things about the update as well. Clearly you're not reading so I won't bother replying any further. Goodbye as well. 🙂 Hopefully if they do make changes to this, they will be more pro-seller rather than pro-buyer. But I somehow doubt that. All the best and good luck to you!

That's because almost everyone that's an active seller on Fiverr with a few hundred reviews or so has 5 stars and is a level 2. So they just found a way to lower review scores across the board. And I am sure they won't be stopping here. If anything, I can only imagine it will get much tougher for us sellers. As I said, everyone said what they wanted about the new systems, Fiverr knows, but there's no indicator that the success score will go away, at least not for a while. I wouldn't spend so much money and time on something just to throw it away because some sellers that aren't even under contract with me anyway are unhappy. So realistically, I don't see them making any major changes. As for success scores being low for some people, we don't have the full story. We don't know 100% of the metrics behind the Success Score. We can assume, obviously, but without having access to all the data, you can't realistically know if the success score is correct or not. Objectively, that's the case. There are some things I dislike, including sellers being compared with competitors, so if you have 2 sales and the competitor sales are 10x that, then it impacts your own score. So I can see why people have a low success score, because competitors have more sales, who knows what private reviews they got, etc. There's just a lot of hidden info, data that's not accessible. So without seeing all the data and seeing how the score is calculated with complete transparency.. it's difficult to say the score is wrong or not, objectively at least.

I mean it depends. Based on my experience, your chances are higher if you have a Recommended gig. If it shows that within your Promoted Gigs dashboard for a gig, then I do agree, you have a very high chance of getting more clicks. But even then, it always depends on your gigs and how appealing they are. Because people might click on them, however they can easily just step away if the gig is not something they like. Lots of buyers don't know they click on a promoted gig. In fact, I had a lot of sellers asking for work, and it showed "promoted", so I basically paid for their spam.

I think it's the opposite. Younger people are more versed with technology when compared to older ones. I think those over 40, 45 are particularly vulnerable here. But I can also see very young people, under 20, getting scammed. Regardless, when you create an account on a platform which handles your money, you need to be very careful when it comes to what you click on, where those links come from, etc.

Well if you keep it on Auto, the overall expense will be much higher.