smashradio

I start my day by checking messages, responding to requests and making sure I know what to do for the rest of the day. If I have lots of orders, I'll make a plan for the day while having my morning coffee + a big can of monster. After that, I start working on the tasks of the day. I usually do translations/writing in the mornings and voice overs in the afternoon.

To get back on track you need to do exactly what the stats require you do to. That means responding fast to any messages, delivering on time and so on. If you have any regular buyers you can work with, that would help, since you'll most likely have difficulties getting new buyers at this stage. If you have any clients outside of Fiverr, you could also bring them here and have them order through Fiverr, rather than doing business outside of the platform. Bringing excisting clients to Fiverr can help you get some orders in so you can start rebuilding your profile. In the meantime, you should take a look at this awesome list of things you can do during slow periods by @vickieito, because you probably won't be very busy on orders for the coming weeks. Best of luck!

Yes, that would indeed be a scam, if he uses it or if this was his plan. Unfortunately, this is known to happen from time to time, and it's the reason why I refuse cancellation unless a buyer ordered by mistake or if they have good reason to cancel. I'll rather take the negative review in most cases, because I expect to get paid for my work. As to how you can detect and deter such illegal use of your artistic creations, you have a few options. If the buyer has given any indication of who they are (channel name, brand name, business and so on) you can use that to identify and periodically check up on the business to verify that they are not using your intellectual property without permission. This happened to me once, and I reached out to the business through my lawyer due to illegal use of a voice over that they refused to pay for. I was rather new at this back then, but I was determined to stop them. The result was that they had to take down the video with my voice and pay me 300% of my initial fee for the illegal use. Had they refused, I would have taken the matter to court (and most likely won). On platforms such as Youtube, you can also issue a DMCA claim if someone uses your music without your permission. At the moment of creation, it belongs to you as intellectual property. So you automatically own all rights, unless a contract says otherwise, and that contract is the Fiverr terms. Unfortunately, this takes some work. But at least it can make you feel better if the "buyer" is caught. 😄 Any cancellation will affect your order completion rate. If that drops, your gigs become less visible on Fiverr. You might also get demoted from your current level if you have one, depending on what percentage of your orders are cancelled. The requirement is to complete at least 90% of your orders for 60 days.

I only said that's what it seems like to me. If you believe the Fiverr policy is unclear and flawed, I can't really help you, since we're not the one making the policies. To be honest, it's rather clear why you got suspended, based on your explanation. The wording in the explanation you got could have been more specific, but the fact of the matter is that you can't make another account if you get suspended. If you do, that in and of itself violates the terms and because of that, the new account will also get suspended. If you think the reason for your suspension was something else entirely – and you got a clarification from support – I would think this matter is resolved for you now? If not, what outcome, if any, do you expect/want?

If some third party service has to be paid for in order to complete the gig, you need to figure this out before you get started. Will you add the cost of those services to the price your buyer has to pay, or will the buyer log in and pay for everything themselves? Both should be ok. I always prefer to just have the client pay for any third-party services if needed, and then provide me with a login to make use of it. The important thing is that you agree on this before you start your order.

I checked out a couple of orders I have with delivered files, where the order was later cancelled. I can still download the files from the original delivery. So yes. It seems your buyer will still have access to the files you've already sent, even if you cancel the order. Keep in mind that he has no right to use those files if he doesn't complete the order, as per the terms. You can make that crystal clear to the buyer by explaining that any use of the files after the order has been cancelled, is unlawful and violates the terms on Fiverr. Commercial rights are only given to a buyer once the order has been completed. Have you considered explaining to the buyer that additional revisions beyond the ones you include in the order, is extra? That way, you can make sure to get paid for your work. I once had a buyer who requested 9 revisions on an order that included 2. He had to pay for them, and he did. I ended up earning way more on that order than I originally thought. If the buyer is willing to pay for additional revisions, that's a far better option than cancelling, since cancellations will hurt your business. Hope this helps!

I don't think religion has anything to do with it. But to each his own. 😄 When it comes to dealing with bigger projects, there are many pitfalls. Pricing is one of them. You don't go into detail about what you did that you feel went wrong with the projects you miss. Could you tell us a bit more about what happened? That way, we could get a better picture of where you might have made mistakes and how to improve your communication with buyers on those very important, big projects. Also, I'd like to add that I'm a Top Rated Seller and have been on Fiverr for many years. In that time, I've lost several big projects, simply because you can't win them all (nor should you want to). Anyway – let us know a bit more about what the projects were about, how the communication went, and where you think it all went wrong. Keep it up!

Here's a guide on how to succeed on Fiverr. Hope it helps!

Have the money been credited to your account yet? Keep in mind that it takes 14 days after an order is complete, before the funds are cleared and available for withdrawal. Also, it's worth noting that you can only withdraw to Paypal once every 24 hours. You can go to your Earnings tab to check if the funds have cleared or if not, when they will be available.

In the t-shirt design category, you're competing against 29 307 sellers. In the book cover category, you're competing against 13 962 sellers. In the tattoo cateogry, you're competing against 3344 sellers. Fiverr is a very competitive platform and it's not easy getting started. Some things you can try: More engaging gig titles. For example, "I will design book covers" is very generic. Maybe you can come up with something more engaging? I looked at your thumbnails. They aren't very exciting, so you could improve them. Look at some of the top sellers in your categories for inspiration. Here are some from the book cover niche: Here are some from the t-shirt design niche: As you can see, the theme is "eyecatching". This is your competition, so you need to be better than they are. Beyond that, maybe gig videos can help you stand out and increase your sales. If done right, they can be really effective! Also, I'd use a real and professional photo of yourself. It can help increase trust. Show your face and buyers will trust you more. Take full advantage of the space you have in your profile description and gig descriptions. It's valuable real estate, so use it well. Hope this helps! 🙂

Much of the same I said to the OP applies to you and everyone else. In addition, I would refine my design skills if I were you. Your gig images does not look very professional, so I'm sure there's room for improvement. Try taking some classes on current design trends. I would also work on my gig descriptions and profile descriptions. Even though perfect English isn't an absolute must in your niche, having perfect grammar and well-written gig descriptions can help you land more sales. So I recommend taking English courses, writing courses or hiring a professional proofreader/writer to help you. There's nothing wrong with using other professionals in the areas you don't know much about, like writing. On a final note: never offer unlimited revisions. This opens you up to abuse from difficult buyers who will take advantage of you and make you work for free. It also makes you look less professional in my opinion, since no real professional would ever work for free. First: the things I wrote about buyer satisfaction applies to all sellers. So read and understand my first post in addition to these tips. I immediately reacted badly to your tagline: I can express my thoughts visually A buyer doesn't want you to express your thoughts, but theirs. Better to focus on the buyer and what they need. You need to show the buyer that you understand them. Your gig thumbnails look great, but they might not work well to land sales. Look at some of the successful sellers in your category for inspiration (but don't copy them). See how they are in-your-face and immediately grabs your attention, while using big fonts to tell the buyer what the service is about? On another note: I would charge more than five bucks. Charging only five dollars will come across as cheap (and cheap = low quality). Fiverr likes higher priced gigs. As you can see, the top gigs are not five-dollar gigs. I checked page on in the category for brochure design. Not a single gig is priced at five bucks. Best of luck!

Awesome if they did. That was a motivation-killer for sure. 😂 Yeah I try to be careful when reaching out to several buyers at the same time. Making the messages unique, waiting a while between messages and so on.

If you're in it to get orders asap, you have the wrong mindset. It takes time, energy, hard work, guts and investment to start a business.

Yes. A project file would be the project file from the software you use. It could be used for further editing.

I would check my response rate/time if I were you. I replied to a message in spam once, and it killed my response rate since responding = unflagging it as spam, and that resets the timer. So if you respond, the system will basically think you took six months to respond to a legitimate message. Unless they have fixed this issue... It could be too many similar messages at once. If a buyer sends out the same message to tens of buyers, it might trigger it.

The only thing you can do is wait for Fiverr to review your account. There's no way to influence the process or how long it takes. Support can't do anything, so you're unfortunately stuck in the void while the review is pending. Nobody on the forum can tell you if your account is gone or not. That depends entirely on the outcome of the review from the Trust and Safety team.

If you lose access to promoted gigs, this is most likely because your buyer satisfaction rate has dropped. This happens if buyers leave negative, private feedback to Fiverr after an order. Buyers are more likely to tell their honest opinion anonymously, so it might be challenging to figure out where something went wrong. To maintain a high buyer satisfaction rate, you must deliver excellent quality and outstanding service to your buyers at a good value. In other words: make your buyers happy. If your gig doesn't live up to the standards Fiverr has set for promoted gigs you will lose access to the feature. Hope this helps!

Following advice that takes actual effort? You're optimistic, just like I am. To no avail, I'm afraid. 😞

Access to promoted gigs is based on the quality of your gigs and buyer satisfaction. If you don't meet the requirements at this time, that's just how it is. I'm sorry to hear that your injury caused this, and I hope you're on your way to getting better! The best thing you can do to recover from this on Fiverr, is to deliver excellent work and service to your buyers. That means over-delivering, always delivering on time and make sure to communicate clearly with your buyers. If you keep your buyers happy, your buyer satisfaction will rise again. If your stats are on 100%, that's great. Keep it that way, and you'll get promoted back up to level 2 at the next evaluation, as long as you don't have any TOS warnings. Being level 2 doesn't mean you automatically get access to promoted gigs, though. To get that, you simply need to be excellent. If your buyers are happy, Fiverr is happy. How long it's going to take depends entirely on how many orders you get and what percentage of buyers you have that will leave private feedback to Fiverr.

If the spammers gave me a massage, maybe I wouldn't report them. 🤗

Same old story. Unskilled people are signing up for Fiverr, lying about their "expertise", expecting buyers to give them money without having to make an effort. When it doesn't work, they come to the forums to tell everyone how disappointed they are in Fiverr. Good lord.

Maybe it's based on your device time? So if your PC is set to a 24-hour clock, it might also affect the site? If that's the case, you can change it in your device settings. @mdsaiketahmed On Windows 11, it's in your settings, here: To get there, hit the Windows key and type in "Regional format" in the search box. Hit enter.

You're in a competitive niche with hundreds of thousands of other sellers competing for space in the search results. The best way to make good progress is to impress the buyers you get. So if you're getting some orders from Buyer Requests, you should do absolutely everything you can to make your buyers happy, feel safe, and excited about the results you bring to the table. Some tips to achieve that: Become better at communication. Take English classes, learn more about customer support, and how to talk to your clients. Keep improving your gigs with thumbnails, videos, gig descriptions, and so on in mind. When you become better at communicating, you also become better at those things. Over-deliver: if your gig promises to do something, do more. Surprise your buyers by doing more than you need to. Never do the bare minimum, but go above and beyond for each buyer. Keep buyers updated along the way. Update them on the progress, ask questions if you're unsure, and make your buyer feel safe about picking you. Always deliver on time. Respond fast to messages. If you do those things and you're good at what you do, you'll increase the "buyer satisfaction rate." When you complete an order, the buyer gets to leave two reviews: one public and one for Fiverr. They will be asked to answer questions like whether or not the project was useful for them if the delivery was poor, as expected, or better than expected, and so on. The last one (private review) is not visible to you or anyone else. It's used to calculate how satisfied your buyers are. Increasing your buyer satisfaction rate is key to getting orders. If it's high, you'll become more visible on the platform. You'll also get access to more features, and you're more likely to get badges like Fiverr's Choice or Rising Talent. Your gig titles are a bit boring. You might want to improve them further. For example, if I'm going to start an online store and hire a web designer, I probably don't know what Ocean WP or Martfury theme means. On your profile, you're lying about your English skills. That's not a good idea. You claim to be fluent, while in fact, you're not. Your English isn't terrible, but it's not fluent. Saying things like "no client has knocked me" is a dead giveaway. I see you passed some skill tests. But that's entirely different from being fluent. Never, ever misrepresent your skills. Read: Here's another guide you should read, including all the guides linked to in the first post:

Why is it bothersome? It's easy to learn and you'll get used to it. As far as I know, there's no way to change this.

All excellent advice from you, as usual, @vickieito Thanks for including my post as well. 😄 I would add to this with a couple of points: 8. Learn a new skill Go all-in on learning a new, marketable skill that you can use to improve or expand your business with new and exciting offerings. 9. Spend some time AFK Slow periods happen to us all. Most freelancers will get stressed out when this happens, desperately looking for ways to improve. Instead, you could close that laptop, put that iPad away and go outside. Spend time with your family, have fun, or relax on the couch with a movie and popcorn. I know it sounds counterintuitive, but you'd be surprised at how much more effective you can be at work if you don't work. Take advantage of slower periods to disconnect for a while. It can do you a world of good.