smashradio

It could be any number of reasons. Most likely it's a loss of data (think of your logins like cookies on a computer. If the data becomes corrupt or something doesn't match, expect trouble). It could also be that your telecom operator suddenly gave you a new IP or that something else triggered a safety feature within the app, prompting the logout. Or it could just be that the app updated in the background, requiring you to log back in after the update for some reason. Getting logged off without explanation happens from time to time with apps. I would only get scared if I couldn't log back in.

100k fine? Lawyer up.

If you reply late, the buyer will probably go find another seller. If the order is already in and you reply late, the buyer is more likely to leave negative feedback. It's not all about "response rate" and "response time". It's about keeping your buyers happy.

"The only real mistake is the one from which we learn nothing." Henry Ford said that and it's perhaps my favorite quote about business. Some other favorite quotes of mine (not all related to business): “Sometimes people don't want to hear the truth because they don't want their illusions destroyed.”― Friedrich Nietzsche "Common sense is not so common." ― Voltaire “It’s too bad that stupidity isn’t painful.”― Anton LaVey "Before you marry a person, you should first make them use a computer with slow internet to see who they really are." ― Will Ferrell "How the f.... did a generation raised on South Park and Family Guy manage to become so easily offended?" ― Unknown What's your favorite quotes?

All valid points, but since most SaaS run in the cloud these days, I expect that the pros outweigh the cons you mentioned. When it comes to privacy, I absolutely agree with you. This is why I don't use Grammarly for anything sensitive. They don't offer the security I require. But I wouldn't feel safe using Microsoft Word. Everything is uploaded to the cloud these days. If you need a second pair of eyes, the only way around the cloud is to hire a manual proofreader whom you trust not to use this type of service in the first place. If it makes things slower, I would get a better internet connection. I don't have any delay at all when using Grammarly. I'm sure it's possible. But it might not be very cost effective, given that they would have to develop the same application for multiple different environments. I'm almost certain that Grammarly eats up our content for their AI, and they wouldn't be able to if it was offline. So from a business stand point, I understand why they do it. I'm not software engineer or a developer, so I don't really have the right expertise to say for sure if it's necessary or not.

It's not enough to "be active". Being successful on Fiverr is, in essence, like starting a business. It takes planning, skill, investment and time. What have you done so far, to improve the situation?

Sure! But adapting the software to give everyone the same experience with their software while running on wildly different systems is something else. They can detect your specs, but how can they provide the same experience to that 2-core crapper of a computer I mentioned as they could for the i9 beast? For that reason, running everything in the cloud and merely giving us a shell (dependent on an Internet connection) makes much more sense from a development and user experience point of view. They only have to maintain a single version of the entire app across systems, specs, and operating systems rather than develop for multiple platforms. I'm curious. Is this merely an observation or a criticism? I'm curious as to why you would think using the cloud would be negative? Most AIs like this (the ones that "constantly improve") will likely grab everything they can get to feed the AI with as much data as possible. Perhaps they store the data for later (heck, I can go back a year or so and find my old content in Grammarly). So if they keep our content, I'd say the chances of them using it to train their AI is high. If that's a constant thing or not, I do not know.

I assume the AI is constantly "training," using user feedback and input. Grammarly doesn't just check grammar but sentence structure as well. That probably takes more computing power. Most services like that run on the cloud these days. We must also remember that offloading stuff to the cloud frees up local resources. Grammarly can't know if you're using their service on a 2-core low-spec PC with 8 gigs of ram or a core i9 with 64 gigs of ram monster PC. Running everything in the cloud makes sense. It allows Grammarly to adapt the service on demand and scale it to their needs. You also give them access to all your content, constantly feeding their AI with new input. That is how an AI learns, after all. I'm sure better, more professional services exist, but they probably aren't as user-friendly and easily accessible.

No. Reviews can't be removed unless they violate the terms on Fiverr. Of course, reviews affect buyers. When looking for sellers, I like to check the negative reviews first because their response (how they handle negative reviews) tells me a lot about that seller. If they are true professionals, the response will show that. I have much more respect for a seller who knows their worth and dares to stand up for what they believe in than an unprofessional seller willing to get bullied into working for free. It separates the wheat from the chaff, so to speak. If a buyer doesn't want to order from you because of a bad review from someone who tried to bully you, that's totally fine. I don't care and would rather not work with people who think that sort of behavior is okay.

I understand that you're new to Fiverr. But I'm wondering what you have done to succeed so far? Did you just come here, set up the gigs, and expect buyers to come running? Like I said: it takes research and hard work to succeed. Even if you have lots of previous experience working for a company, starting your own business is totally different. It takes months and years of hard work and effort to make it profitable. Freelancing isn't easy, so if you've come here with no plan of action on how you'll do things, with good research to back it up, I recommend doing so first. This is a good place to start:

Grammarly can only help if you're already proficient enough to know when it makes a mistake. I think it can be a great tool if you need help with variety or punctuation, but it's far from perfect. Without an intuitive understanding of a language, it has the potential to make it even worse. I often see gig descriptions written by sellers who barely speak any English. They have perfect grammar but sentences that make no sense.

Business isn't about luck but skill, planning, and effort. What efforts have you made already to research how Fiverr works, how you can optimize your gigs, and so on? Do you have a business plan? Have you researched who your buyers are, what they need, and how best to solve it for them? Market research and knowledge about what works on Fiverr are crucial to success. I'm looking forward to hearing more about your efforts so far for us to learn more about the areas you need help with.

It's summer. People are on vacation or outside. It's normal to have slower periods during the summer season, especially around this time. Like my esteemed collegue, mademoiselle @theratypist explained, it might also be negative private feedback from a buyer or simple gig rotation. Your placement in search isn't fixed or permanent, and is based on many factors like buyer satisfaction, demand, relevancy to each buyer, pricing/value and so on.

Hi Lauren, When setting up a gig you'll have the option to just use the basic package setup or the three-package setup, as shown below: Hope this helps! 🙂

So you decided to work for free out of fear of a negative review. I'm afraid that letting your buyers bully you into freebies will only have one consequence: they will ask for more freebies. It's an evil circle. Like you said: it's the third time this has happened. If I were you, I would stand my ground and tell the buyer that the order is completed. For this reason, you will have to charge for any additional work that wasn't in the scope of the original order. If the buyer refuses, I'd take the negative review and respond to it, explaining what happened professionally. This has two effects (well, besides fewer orders for a little while). 1) The buyer you said no to will most likely follow proper procedures next time (or not order from you again, in which case, I'd be happy either way) 2) Other buyers inclined to pressure and bully sellers into free work can read your response to the review. They will instantly know you aren't about to let anyone push you around. In the end, you have established boundaries and learned to say "no." It might land you a negative review, but unless you're brand new and have very few reviews, I wouldn't worry too much about it. It's better than getting into a bad habit of letting others exploit you, that's for sure.

In my experience, no. It might give you an edge if the buyer bothers with the "Online seller" filter in search, but it's a myth that being online all the time will make you succesful. As a top rated seller, I've never made an effort to be online. However, I will always respond to messages right away during my work hours. I use the app if I'm not at my desk.

This usually happens if you receive negative, private feedback of if your stats have been dropping. The solution is to do better. If you make your buyers happy and sell well, the visibility should increase. If not, it will drop.

I see you met Scrooge McDuck.

I took a look at your gigs. Your thumbnails aren't very good. This could certainly turn some buyers off. You ask why your seller account is not "blazing". It takes time, effort, skill and investment to have any success on Fiverr. It doesn't come on its own. If you're going to sell marketing and web design services, it might be a good idea to improve your design skills. Your thumbnails are messy at the moment. Your gig descriptions could also be improved. At the moment, they are confusing and your level of English isn't very high. Buyers like to know that they can communicate easily with a seller. Your gig descriptions tell me that this might be an issue and I fear that buyers will expect misunderstandings and unclear communication. I hope this helps! 🙂

Failing to verify your ID within the deadline will cause your account to become restricted. In most cases, a drivers license should be enough, so it might be that your photos aren't good enough. You can find more information about ID verification here: https://www.fiverr.com/support/articles/360010968038-Verifying-your-identity#:~:text=ID verification,-The ID verification&text=We will provide a QR,on your country of residence).

This might help: I see from your profile that you're a digital marketer. I suggest putting that skill to good use here on Fiverr. When it comes to improving your skills, it's not enough to just gain new skills in the niches you want to be in. You also need skills navigating the Fiverr platform. That means learning what a good gig thumbnail looks like, how to put together great gig descriptions and so on. Knowing how Fiverr and your buyers work, will help you create better and more competitive gigs. As a marketer, that should be right up your alley to figure out. One advice I'd like to give you is to use less text in your gig thumbnails. Less is more. Perhaps you could even include a picture of yourself while smiling? At the moment, you look a bit angry in your profile picture. Having your arms crossed has a perceived value of boredom and being disinterested. Gig thumbnails are all about psychology and making great first impressions. Best of luck!

I can only add to this by saying that Customer Support is wrong. Here are the terms: This is a question of rights, not downloadability. Yes, the buyer can still download and use the files, but they would not have the right to do so unless they paid for it. It's right here, in the terms: https://www.fiverr.com/terms_of_service In laymans terms, this means: The buyer gives the seller all rights to the delivery, but only if the gig is paid for. If it gets cancelled (for any reason), that does not happen and you keep the rights to the delivery.

Even if it's legal (and I'm not sure it is, as it would depend on the situation) and if it were allowed by Fiverr (and I'm not sure it is) it's unethical. The only way this would be ok, is if the buyer can prove his ownership. You would be aiding possible misuse of someone else's property. Hard pass.

I'll piggyback on what @moikchap said above. Setting your rates should be based on how much you want to earn per year divided by the number of billable hours you plan to work in that year. So if you plan on working 1000 hours per year, and you want to earn 50.000 per year, your average hourly rate should be around 50. Knowing that, you can figure out how many hours you estimate for each project. Don't forget to account for all expenses you have: Fiverr takes 20%. Add that. Taxes? Add it. Let's say you plan on spending 5 hours on a project. That would be 250 + 20% + taxes (if you plan on being left with 50 per hour). It's a rough example, but it can help guide your rates. It's not exact and the number of billable hours will depend on your situation. You also need to take into account your competition and level of experience.