smashradio

Actually, Satanists don't pray. They don't believe in the "devil" and Satanism is only a symbol, sort of like a big f - u to the establishment and a symbol of the carnal over spiritual, earthly joy before religious pipedreams and "sin? yes please". It's an atheistic philosophy and they even have their own church, bible (which is actually a surprisingly good book) written by a guy who had his house full of wax dolls and a pet lion in the middle of Frisco in the 60s. Went by the dame of "the Doctor" among friends, but I think his name is cooler: Anton Szandor LaVey. So that's your daily religious update from Mr. Smash, high-priest of the church of the downed monkeylord stick man of doom and gloom. (I have a degree in history of religions and I'm a nerd who thinks occultists with pet lions are fascinating)

What have you done in the 3 - 4 years you have been on the platform, to improve your business, research your buyers, their needs and how you can offer a unique and attractive solution? Or are you just another Wordpress seller amongst tens of thousands of other Wordpress sellers? How much time have you spent researching how Fiverr works, and how to succeed on the platform?

Since it's a percentage over 60 days, if you've had a slow period, those cancelled orders will start making up a higher percentage of your total number of orders in the last 60 days. You need to get more orders completed (fresh orders). I've had few but very large orders this month. Today, I made the difficult decision to offer a cancellation for a buyer (before even starting the work) because I don't believe I can deliver what they need. It's most likely going to hurt my cancellation rate as well. I'm not sure how much, but since the next evaluation is only a couple of days away, I must admit I'm not looking forward to it if it drops below 90%. But if it does, that's on me. I could have made the selfish choice of just letting the order go late or pretending to work on it and cancel later on. But that's not who I am. If my integrity costs me my level, then so be it. But sad story man! I hope you make it out on top again!

What have you done during those 18 days to improve your business? Which steps have you already taken to learn how Fiverr works? Do you have a business plan in place? Have you done your research into who your buyers are, what they need, and how you can offer them something unique to solve their problem? Does your gig stand out amongst all the other gigs in your category, or is it just more of the same? Have you searched the forum for guidance? Made sure to read some of the excellent guides that are on this here lovely forum?

If your clicks go up, it's only natural that your conversion goes down. A conversion is when someone clicks on your gig and decides to purchase it. You're converting that potential buyer into a paying customer. With that in mind, we know that if your gig suddenly gains more visibility on Fiverr, more people will click on your gig. That does not mean that more people end up ordering your gig. If you do things right, your conversion rate should stay about the same over the medium term and go up in the long term. But you may get 50 clicks one day, but only one order. That would be a 2% conversion rate. If you had half that – 25 clicks – the day before and still made one sale, that would be a 4% conversion rate. Since a conversion happens after someone clicks your gig, you should consider the following if you want to improve your conversion rate: I wrote that guide with precisely this in mind after having experimented for a long time with different descriptions, gig thumbnails, videos, pricing, and so on. The idea is that you need to improve what the potential buyer sees after they have clicked on your gig. That's where you turn prospects into clients. I think your problem is the focus on price. Let's say I'm a buyer. I browse Fiverr, looking for my next voice-over talent. Among all the 20-dollar gigs, I see your five-dollar gig. I'm curious, so I click on it to compare it to the others. What do I find? A gig that focuses on being "cheap." That doesn't go well with "high-quality." People know that you rarely can get anything of "high quality" for next to nothing. Quality takes experience, professionalism, and talent taking their time to understand their message, identity, and audience. Does that come cheap? Would you – a five-dollar seller – be able to invest the same into a professional career as a voice-over actor in terms of coaching, gear, studio acoustics, and time? Most likely not. I'm not saying this to criticize the quality of your voice-overs. I'm saying this to criticize the brand image that you put forward. You're "cheap"! The word is even in your gig title and is probably not helping you. Buyers might not see that word in the search result because the character limit hides it. But once they click your gig, the term "cheap" is in the headline. Then I move on to your gig description. You mention "affordable" twice and, even worse, "cheap" twice. Look at the definition of the word "cheap" for a second. Pay attention to the part in yellow: Back to me, in my role as the potential buyer. I look at your gig. Then I look at a gig priced slightly higher – 20 bucks in this case. It's still a great value, considering that the going market rate for the same voice-over outside of Fiverr would probably be in the hundreds or thousands of dollars... The seller doesn't mention cheap. Or affordable. They focus on the quality, experience, and what it brings to the table for me as a buyer. They acknowledge my fear by telling me their experience allows them to understand my brand. My values. And that I don't have to keep wasting time looking for others: If I want that experience, passion, drive, and high-quality audio recorded in a professional studio, I've already found it. They back this up by mentioning some big brands they have worked with. Brands that have already trusted them. Most likely brands that I, as a buyer, trust. So what if the price is 20 instead of 5? I'm spending 15 more, but I'm getting a person who understands me and will put in that time and effort. Who can do so because they don't charge five dollars (less than a cup of coffee in many countries.) This ended up becoming a long post, so I'm gonna stop here. But I hope I have demonstrated to you that value is about more than price and that offering something CHEAP is equal to saying, "I'm not serious about this. I just want some pocket money. I'm not a talented or experienced voice actor. I'm not investing in my business." Even if you don't mean it, that's the message you're sending across. Best of luck, man!

No, seller plus is also available to other sellers, as far as I know. I offer 24-hour delivery again now (on my voice-over gig), and I manage to deliver super fast. But right after our son was born, I'm sure you can imagine how that went with 20 diaper changes and constant stuff to do every day. I own a company on the side, but I'm mostly managing it from a distance these days, and I let my employees handle the day-to-day operations. My full-time job is as a freelancer, even though only 50% of my income is made this way. I do this because I love helping clients reach their goals and working hands-on with them on projects, be it VO, content writing, or translations. I couldn't do that if I started an agency, so I've chosen to remain a freelancer. To me, every aspect that involves spending or earning money is business. I run it like a business, and that's why it's successful. If you just view it as a hobby or side-gig to get some extra cash, then sure, I get it. But even then, I would consider it a business venture. I'm an investor on the side. In many ways, it's my hobby. I do it because I think it's fun (and I don't mind the passive income). But if I didn't treat my investments as a business, I would probably look at passive losses, not gains.

I can't imagine. That's the problem. I literally can't put myself in the shoes of individuals who think this way. It's too perplexing.

Yeah, that's spam. No point in responding to it.

I've already taken care of the tip thread. But I'm looking forward to your contribution! Onwards and upwards we go!

No, it's not the reason. Stop blaming the system.

It's your turn now, Mike! Go for it! Show'em what you've got! 😇

Yes, yes and yes. But if you already have an order with the buyer, the right thing is to cancel that order and let the buyer order from the right seller. If someone orders from you and you give the impression that you're the one doing the work, you should also be the one to do the work. But if you haven't made an order yet, of course you can recommend other sellers on Fiverr if you think that they would be a good fit for your buyer. Just keep in mind that any recommendation you make will reflect back on you, so if your friend isn't the most skilled/best match for your buyer, I wouldn't recommend then just because they are my friend.

Congratulations on getting your fiber line a long time ago. I hope your internet is faster now. Jokes aside, here are some guides on how to succeed on Fiverr. I suggest you read them all from start to finish.

There are typos and grammar issues all over your gig description. As a buyer, I wouldn't want to entrust such a task to someone who can't spell correctly, so this is a major red flag. I would keep working to improve my English skills and hire a proofreader. Your gig thumbnail has a lot of "dead space". I suggest making the text bigger to increase readability on smartphones. A professional gig video can help increase trust, engagement, and drive conversions (sales) Starting at a base price of 5 dollars is a big no-no, in my opinion. It makes you come across as unprofessional. I don't know any true professional who would even consider working for five dollars. Even if that package only includes some basic consultation, I would increase the price. Fiverr also prefers gigs with higher prices; Fiverr is in it to make a profit, and they will try to get buyers to spend more, not less. Your gig packaging is a bit confusing. Which package includes the actual setup of a company? If it's the 10-dollar package, how does that work when it costs 12 pounds at the Companies House to register in the first place? Don't offer unlimited revisions. It's a surefire way of getting buyers who will try to make you work for free. Besides, I would expect anyone I hire to set up my company to get it right the first time. It's sort of important. Crucial, I'd say.

They absolutely might do that. I'm not sure. When looking at the web designer I was offered right now, it doesn't say anything about the seller level. It shows me his first name (meaning it's a seller that have been verified and vetted as part of the Fiverr Business platform, most likely). I'm not sure if Fiverr Business includes Level 2 sellers, but I would think so? Anyway, it doesn't give you the sellers username, so you can't check out their profile to see their level. That's because the seller level is irrelevant as long as they have been vetted to be part of Fiverr Business. I'm on Fiverr Business, and I had to go through a vetting process for that, separate from my Top Rated Seller stats. It was based on a lot of trust signals, like adding my real name, making sure my profile picture was good enough, having a good profile tagline and so on. So I don't think this is purely for TRS or Pro sellers; it's purely for sellers who have been invited to be part of Fiverr Business. Edit: I just googled the sellers tagline to find his profile, and he was indeed a level two seller.

Yes, and that's a good thing. Why should Fiverr recommend new sellers without a great track record as skilled web designers? If I'm a business, looking for any sort of serious service on Fiverr, I would only look at top rated sellers/pro sellers in the first place. As a business owner, I would not risk losing money on a new seller. New sellers already have a way to climb the levels: do great work and market yourself correctly, and you will grow your business on Fiverr. What have new sellers done to deserve this glaring recommendation from Fiverr? Absolutely nothing. As a new seller, you haven't earned that spot yet. The people who are ranked as Top Rated Sellers or Pro Sellers, have earned that badge over time, doing great work, being real professionals. We have also earned this spot by making a lot of money for Fiverr. Fiverr is a business. It's not about "fairness". It's about profit and client satisfaction. You need to earn that level of trust.

You would think this is obvious, like my esteemed collegue, @donnovan86, pointed out. Unfortunately, a lot of sellers don't go for obvious, and do it anyway. I've experienced this multiple times as a buyer, too: sellers wanting to deliver the work before the order is placed. They do this because they are afraid of negative feedback, and want to make sure the buyer loves their work before they risk opening up the order. Big mistake. Other times, it's the buyer just looking for free work, like in the OPs case. Very unfortunate, so I think this is great advice for new sellers, even though it's obvious to most of us.

This is basically just a refined version of a regular gig search. It will find a single seller that Fiverr thinks you should work with, based on your criteria. I'm sure this will be positive for skilled web designers, since they could get additional business from something like this. I'm sure Fiverr use the same data points as in the regular gig search to determine which seller should get the job: Relevancy Having a high buyer satisfaction rate Positive reviews Other stats that makes them eligible to receive a recommendation from Fiverr So it will be an advantage for successful sellers. Not so much for new sellers, in my opinion.

Your gig "rank" is mostly based on your buyer satisfaction rate, combined with reviews, having high stats, being relevant to each buyer when they search, both in terms of price and context, and if you're actually making sales. What many people tend to forget, is that how your competition is doing has a big effect on it as well. If the other sellers in your niche are doing well, it will be tougher for you to be highly visible. I prefer the word "visibility" over "ranking", because your position in search and category can change constantly, depending on a lot of factors that you have control over and a many that you have absolutely no control over. It's more about being visible across Fiverr than "ranking" your gig. To succeed with your visibility strategy, think about the following: Fiverr wants to earn money. To do that, they have to promote sellers that do well and impress their buyers. With that in mind, the most important thing you can do for gig visibility, is to deliver excellent work and support, making sure your buyers are happy, communicate well and market yourself with a brand on Fiverr that ressonates with your buyers. Even the things that do count for your SEO, like making sure your gig description contains relevant keywords, using the right gig tags and title etc. won't help you if you don't do the above first. The last thing Fiverr want to do, is promote bad sellers.

I can agree with you on that. But if so, I think it should only be a public review and not something to affect your buyer satisfaction rate. Because that has little to do with honestly, and we're already getting punished for the cancellation. The few cancellations I've had have usually been for reasons like that (i.e., me getting sick and unable to record voiceovers, equipment failure, etc.) If I fear a cancellation will happen, I prefer to be as quick about it as possible instead of taking a chance and hurting the client even more. Yes, but they didn't want to cancel. They wanted me to work for free. It became a tug of war, and I won. Then it wouldn't be private, and the whole point would be gone. The idea is that the buyer knows they are anonymous, and we will never see their rating. It's the only incentive to be 100% honest. If you have Seller Plus, your success manager can tell you which areas of your service you should focus on improving. My success manager advised me to increase my delivery time right after my son was born because my world turned upside down, causing some delays that affected my buyer satisfaction rate. She didn't say "Your last three buyers have left negative feedback because of delays" (because she's not allowed to do that), but she said something akin to "Looking at your satisfaction rate, it has decreased somewhat, and I wouldn't want to see it drop further. I see you have a 24-hour delivery time. You might increase that a bit if you're having trouble delivering quickly enough at the moment". The last time we spoke, I asked about my satisfaction rate, and she said it had increased. So you will get hints and subtle "nudges" from the SM about things like that (if they are any good).

Make it clear to your buyer that you don't work for free. If you set up unlimited revisions, learn from that mistake and never offer unlimited revisions again. If you didn't, send them a custom order extra for a reasonable amount to make the changes. Explain that the changes they are requesting was not part of the original scope. If the buyer continues, make it very clear (in a professional manner) that you don't work for free. As per the terms on Fiverr, the buyer can use the revision button if the delivery didn't match the gig description or custom offer. That does not mean that they can use it to get free work done. If the buyer persists and you have done everything you can to satisfy them within reason and the scope of the original order, I'd contact customer support for assistance. Here's some material on bad buyers and about letting buyers bully you: If the buyer leaves a negative review/feedback, you can respond to it. Negative feedback will harm your profile and could cause you to receive fewer orders. So can a cancelation. Revision requests alone does not affect your profile as far as I know.

Congrats! You just won! 😁 And even though you get fewer orders this way, the orders you do get start to actually make a difference.

P.S. I made sure to find me a wife who's afraid of the dark. That way, I never have to sleep on the couch. 😁

Actually, I would feel like the company have tried to make it up to me by offering me a refund. If I'm not happy with a product after I purchase it and I get a refund, that's fine. If they only give the refund if you leave a positive review or no review at all, that's a different story. The Fiverr system isn't perfect here: should they let buyers who got a refund review the seller anyway? That might be a solution. But then again, they would be reviewing something they didn't pay for. With that said, I'm open to it being an option. The thing is - the Fiverr system works fine for us established sellers. We have a ton of reviews, most of them positive. A single negative review or private feedback won't break our business in half before it even had a chance to get off the ground. For a new seller, that's the perdicament they find themselves in. If the client was unreasonable and a bully, the buyer has a single defence mechanism against that negative private feedback: cancelation. If they opt for the bad review, they most likely will get a buyer satisfaction close to 0%, and never get another order. Without the private feedback, Fiverr has no honest way of measuring the quality. With it, a single bad buyer can break their business in the beginning. That's why disagree. I think new sellers would be smart to run and hide from bad feedback in the beginning. If they deserve the negative review because of low-quality services, they won't make it very far anyway. I'm looking at this purely as a seller, not as a buyer. As a buyer, the current system should clearly allow me to review a seller even if the order gets canceled.

This right here, is gold. I'm a proponent of cancelling rather than getting negative reviews, but only if you're brand new. As soon as you have some reviews under your belt, it won't hurt as much. I highly recommend having worked up a few regular buyers that you enjoy working with, before you follow this advice. The reason being that negative private feedback is far more damaging than people think, and if you get it early on, without the chance to pull in orders from regulars, you're basically screwed. When all is said and done, I still think you should put up a fight if a buyer is bullying you. Report them to customer support if they violate the terms, and make sure you lay down the law when it comes to things like revisions, respect and requirements. Don't be afraid to tell your buyer that you're not going to work for free, no matter how much they yell at or bully you. Make it known that you're more than willing to stand up for yourself in the face of this type of behavior. That's true. I've had this happen to me. I stopped hitting the delivery button at one point and explained that I don't work for free. I then kept sending reminders for a few weeks in the style of "As I'm sure we're both eager to get this project completed to your new specifications, I would kindly like to remind you about the option to order this extra for changes to the order scope." When the buyer got tired after eight weeks or something like that, they stopped responding altogether. I kept sending the messages for a while (like once every two weeks), and after a year, I hit the delivery button a few days before Christmas. This was before Fiverr started offering buyers longer windows to ask for revisions. Anyway, the order auto-completed, and I got my money. Patience is a virtue. You can set the rules on Fiverr within the framework of the platform. You're allowed to refuse to work for free. You're expected to deliver what's in the gig description and/or custom offer. Set your rules there and make them clear to your buyers. How you can conclude that you're not a business because you work under someone else's framework is beyond me. If you run a shop at a mall, you must adhere to the mall's opening hours. You can't stand at your door with a loudspeaker to yell at passers-by. You have to pay rent to the mall. You can't pull out a jackhammer in the middle of the day if you decide you want to tear down a wall in your shop. If a disgruntled client complains about you to the local consumer rights organizations or authorities, they might require you to follow their guidelines. In certain countries, the authorities actually have separate departments for this stuff. If you're an unhappy customer in Spain, for instance, you can demand to get a "hojas de reclamaciones" (complaint form). The government requires all businesses to have it, and they might impose sanctions on businesses due to those complaints. Are you saying that all companies in Spain are "not businesses" because they can't just make up their own rules all the time? There are always someone else's rules in force. It doesn't matter where you are or what type of business you run.