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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. Here's the thing. I get a bunch of messages every day. A lot of them are from "buyers" who are fishing for information/inspiration, but with no real intention to buy. Others will want to chat for hours about the project before getting started, meaning they basically want me to work for free (spending time on your project is working!) and they have little to no respect for my time or process. This isn't to say that I don't take the time to discuss a project with a potential buyer before setting up their custom offer. That is only good business sense. But if a buyer sends me a 3000 word brief for a 50 dollar order, I'm not going to be very interested, am I? Or if a buyer wants to spend two hours chatting before starting a simple project? Well then I might just ask to get paid for my "consulation services", since, in my experience, they're after one thing, and one thing only: free advice. Even if the project gets off the ground, I've just wasted two hours of my life working on a project for next to nothing, and that's before I know if I'll get paid or not. Yikes! So if you're that kind of buyer, you do risk turning a lot of freelancers off. If a gig is priced at 10 dollars, 20 dollars or even 30 dollars, don't expect the seller to take hours out of their day to consider your project. They might have real orders in their dashboard, waiting to be completed, or messages from buyers with more simple enquiries. Don't get me wrong. I'm all for vetting your sellers before launching a project. But having realistic expectations about what you'll get for free, should be part of your consideration. If you want to use the seller as a consultant, you better make it worth their while: you do so by placing the order. Does this mean you should just launch into a project with no information from the buyer first? Of course not. But make sure you respect their time as professionals. I just spent about 30 minutes discussing with a buyer about a project. That was coming up to my limit. If it had went further, I would've kindly informed them that I would be happy to consult on this further, but since my time is limited, I have to focus on paid projects at this time. I would then suggest that we move the conversation inside an active order. I don't work for free. But I also know the importance of making a buyer feel safe about the choice of seller, so I'm not going to block them at the first sign of doubt. P.S. You sound like you just want to be sure about the seller before paying them. I totally get that and i commend you for it. There's far too many low-quality gigs out there, to spend your money without some form of a vetting process first. But try to keep it short, simple and to the point, without too much back and forth. If you have a big and difficult project, reach out to the seller, test the waters, and if it feels right, ask them if you could hire them as a consultant first, to hammer out the details of the project and help you decide on how to move forward. If you're offering to pay them for that work, they might be more inclined to help you out. Best of luck! 😄
  2. smashradio

    Source of message?

    Have you checked your spam folder? Have you also ensured that the e-mail was in fact from Fiverr and not a phishing attempt to steal your account information? You should never click links in e-mails like that, unless you really trust the sender and know it's real. If you're ever asked to log in to your account after clicking such a link, don't do it!
  3. It depends. If you have been restricted, the review process will take up to 90 days. In that period, you have limited use of your account and can't work on Fiverr, except for orders you already have received. If you have been permanently suspended, there is no chance of getting your account back. It's permanent. You can read more about suspension and restricted accounts here: https://www.fiverr.com/support/articles/360014585217-Why-accounts-are-disabled
  4. smashradio

    Pray for me

    To get sympathy, so people will pray for him. I'm guessing he chose to ignore The Quran [al-Tawbah 9:119]: O you who believe! Be afraid of Allaah, and be with those who are true (in word and deeds). Or this one [Quran, 16:92], that I believe also speaks of envy and trying to gain advantages. And do not be like she who untwisted her spun thread after it was strong [by] taking your oaths as [means of] deceit between you because one community is more plentiful [in number or wealth] than another community. Allah only tries you thereby. And He will surely make clear to you on the Day of Resurrection that over which you used to differ. [Quran, 16:92]
  5. Yeah I often get messages of the kind where I just hit my auto reply called "Spammer Response". It basically thanks them for contacting me, lists my gigs, explains that they can reach out if they want to book me, and links to the forum with a note about adhering to the terms on Fiverr by not spamming other sellers with requests for work". It's gotten to the point where the word "sir" or "bro" will be an instant "Spammer response". If they are stupid enough to ask for work after that, I hit "Report". My tolerance for stupidity is gone with the wind. I'm not saying the OPs message would quality for this treatment, but since so many sellers seem to ignore the message, it might be a misinterpretation going on.
  6. Anywhere from 1 - 90 days. It depends on how complex the situation is and how much work they have on their plate. If your account gets permanently disabled: "Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms of Service. Sellers will then receive an automatic email that allows them 7 days to withdraw the funds." The above is from the Fiverr help center: https://www.fiverr.com/support/articles/360014585217-Why-accounts-are-disabled I take this to mean that orders that have been fulfilled and credited to your account = money you can withdraw, but only after a 90 day waiting period. When the waiting period is over, you'll receive an e-mail and you'll have a week to withdraw the funds before it's gone. Hope this helps!
  7. Yes, the end result in your bank account will be NOK. You will receive the amount in NOK based on the exchange rate at the moment of transfer. When you transfer from Fiverr, you can do so via Paypal or Payoneer. If you transfer to Paypal, you'll receive the payment from Fiverr in US Dollars (or euros, as I'm not sure if Fiverr actually sends euros or just converts this on-page. The main currency on Fiverr is USD). Then, when you transfer from your Paypal to your Norwegian bank account, you will end up with NOK in your bank. How much, depends on the exchange rate that Paypal offers. If you transfer via Payoneer, it will be similar, but the process between Fiverr and your bank is automated, unlike Paypal, where you have to log in to initiate the transfer yourself. Even so, the result will be the same: 1) Your money gets transferred. You can pick euros, USD, or NOK in Paypal. 2) Paypal will transfer the funds to your bank. If you pick a different currency than the one originally received from Fiverr (for example, NOK), Paypal decides how many NOK you get. 3) Paypal sends the money to your bank. If you didn't pick NOK, your bank will decide how many NOK you get based on their exchange rate.
  8. Have you filtered out sellers so you only see Top Rated/Pro sellers in search? That might help you find some better sellers. Even so, sending out 15 - 20 requests in inbox without receiving more than one response? It almost sounds like your message could be raising some red flags with sellers (making them think it's a scam) or that you give off the impression of being a difficult buyer. I wouldn't know, since I haven't read the initial communication you've been sending out nor do I know anything about your project. It could also be that a word in your message triggers some filtering, or perhaps you've sent out the same message to a bunch of sellers in a short amount of time? This could trigger the spam filter. But this sounds very unusual. I almost always get a response (even though it might not be the one I'm looking for).
  9. I think the team should spend some more time polishing the feature and make a proper video explaining it. It will end up on the forum at some point. I was thinking of making a post about it myself, explaining how to use it. But then I decided that some things are best kept away from the "general public". But I realize that it won't stay off the forum forever, so if someone is making a post about it, it should be you. You know what I want? A forum reserved for Fiverr Plus sellers! We didn't get our dream of having our own top rated forum fulfilled. But a separate and secret section reserved for Seller Plus? That might add some value to the Seller Plus, and give us a place to freely discuss everything we learn without pushing it to sellers who can't or won't pay for the service.
  10. You claim to be a Virtual assistant for Data Entry, Digital Marketing in your profile description. Why not put your digital marketing skills to good use?
  11. You need a helicopter, a resque team, 50 million dollars and a reversible sequin pillow case that reveals Nicolas Cage's face when you pet it. (Yes, that's a real pillow case).
  12. What have you done to improve your situation/gigs/marketing strategy so far?
  13. "Eligibility criteria are automatically defined and are subject to change. Your eligibility can change, as it is based on your sales and performance history." The above is from the Fiverr help center. In other words, this is determined automatically and is based on your earnings and performance on Fiverr. If you recently got demoted, that's probably the reason: you haven't performed well enough to be eligible. To once again become eligible, you would need to perform better on the platform. You do so by improving your gigs, impressing your buyers and being an excellent seller. If you do so, you might get promoted again in the future and get access to this feature again.
  14. Oui ma chère mademoiselle! 🤌 He must have seen us having one of our distinct conversations sophistiquées. It's all about first impressions, ain't it? 😂
  15. It actually didn't set in until I turned 23. I went to the beach with a friend and after taking a dip in the ocean I got really dizzy and disorientated. Started walking away and passed out with my head saying hello to a slab of concrete. The doctors had no idea and thought I used drugs, alcohol and didn't eat breakfast. Not true, of course. It took years until I found out what it really was. I moved back to Norway for a year to be with my future wife while she finished school. She lived up north, in the coldest part of Norway. Couldn't even walk to the supermarket without hiving up like crazy. I looked like a lobster with skincancer who'd been run over by a truck, then boiled, and glued back together by a drunk, blind sailor with Parkinsons – in a storm. Horrible stuff. Still, I thought I was just a sensitive millenial for complaining. A couple of years later, I was back in Gran Canaria with my wife. Went to the beach. Same story. If it wasn't for my brave wifey, my head would have said hello to the concrete again. Woke up and took a cab to the nearest doctor. They said my blood pressure was dangerously low, but they didn't understand why. It took 25 stabs with a needle to find a vain for the IV. I was basically a zombie-man! So that's when I started googling, and I figured out that it was cold urticaria. These days, I don't get the hives as much, but my body constantly aches and I walk like an old person whenever the temperature goes below 25C. 🤣 Yey. Now you know some totally uninteresting facts about Mr. Smash!
  16. Your worries are very real. A few years ago, some ignoramus tried to copy my gig description and gig video script. I reached out to customer support and they sorted it out. With writing, it's especially difficult to control this, and content theft is a very real business threat. As a journalist/editor of a newspaper, I frequently send out invoices to other websites who steal our content without permission and/or linking to us as the source. I charge my full freelance rate + 100% for the theft + 100% for not crediting the source correctly. If they don't pay, I'll take them to court and most likely win every time, since I carefully document the theft before I send out the invoice. On Fiverr, this would be more difficult. You could report the seller, but you'd still have to find the nincompoop first. Even so, I think a great portfolio has more advantages than disadvantages when it comes to writing. Sure, your content might get stolen, but at least you can do something about it (i.e. contacting support, reporting them, or even take legal action if you're really pissed off!). Having an empty portfolio can negatively affect your ability to sell. With all that said, I never deliver content in PDFs for the public to see. My clients privacy is my number one priority (except making them happy with their content) and I would never publish or share my work without their explicit permission. So for my writing gigs, I have no public portfolio. If a buyer wants to see my previous work, I have a selection of articles with permission to share + the newspaper I own and operate. I might miss out on work, but for me, my client's privacy comes before my wish to sell more. And frankly, I think many of my repeat buyers come back for more for that reason. I work with some rather large clients who would never want it known publically that they order content on Fiverr. They know they can trust me. You can't put a price on that. What you could do (and I'm actually considering this myself) is to "make up" an order. Give myself a subject and then write about it like I would do for a regular buyer. Then use that 100% original, non-client content for my portfolio. That way, you don't risk your client's privacy. But you still risk theives.
  17. It depends. If your entire team will be working on projects, it would more accurately reflect what you offer if you use the company name. On the other hand, using an agency name could be in violation of the terms on Fiverr, since it may be interpreted as you trying to market an off-Fiverr-company. So there is a risk with using your real world company name. Personally, I think most Fiverr buyers are looking for freelancers, not agencies, due to the nature of the platform. It's marketed as a place to hire freelance talent. Even so, a lot of agencies are on Fiverr and are thriving, so I could be mistaken. I haven't seen any data to support that conclusion, so it's just my thoughts on the matter. I guess you just have to go with your gut feeling. And if in doubt about the terms, I would reach out to Fiverr Support first, just to make sure you're all on the up-and-up. 🙂 Best of luck!
  18. If a buyer claims they have placed an order, but you can't see it in your account, there could be two reasons: a) a technical problem b) a buyer trying to scam you. Either way, you should create a ticket with Customer Support to figure it out. You can do so here: https://www.fiverr.com/support_tickets/ Also, make sure the buyer has submitted the requirements for the order. You could also try logging on from a different browser or PC, to see if the issue could be related to your browser cache. Alternatively, you can try deleting your browser cache. Here's instructions on how to do it in Chrome: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
  19. Why is the buyer cancelling the order? In order to understand your situation and help you further, that's sort of essential to know.
  20. Not much wrong with the app. Perhaps you need to update your app, or maybe you need a new phone.
  21. At this point, I would have blocked the dude. I don't think so. I think your response was absolutely fitting. The buyer was the rude one in this interaction. First of all, he red-flagged himself just by having an attitude when it came to your pricing. When you gave him a recommendation to find someone else, he continued this attitude. You have nothing to worry about. This guy just wanted to push you around, and you should be glad to get rid of him.
  22. As a digital marketer, I recommend spelling the name of the platform you're working on correctly.
  23. It's important to keep in mind that many buyers won't leave any feedback at all. So if you have 10 orders and only one of them leave private feedback (and that feedback is negative) this can cause your buyer satisfaction rate to drop considerably! Given this, my success manager recommends that I ask the buyer in my delivery message to answer surveys/requests for feedback from Fiverr. Just be absolutely sure that your wording in no way can be interpreted as review manipulation. To avoid this, don't ask for "positive" or "good" feedback. Don't ask for five-star reviews. Don't, in any way, make it seem like you're trying to influence the feedback. My solution to this is the following: "Don't hesitate to ask if you need any changes. I'm here to follow up on all issues! If everything looks great, I kindly ask that you complete this order. If you can, please respond to the surveys sent from Fiverr after the order, as this helps me grow my business! Thanks!" Encouraging your buyers to leave feedback (without ever trying to influence what that feedback should be) can help you get more positive feedback, because happy buyers are then more likely to do complete the survey, while at the same time, ensuring that unhappy buyers know I'm here to fix any issues. Again, I can't stress this enough: never, ever, ask for things like "positive feedback", "five-star review" "good feedback", "good reviews" or "positive rating" and so on. This can get you in serious trouble.
  24. Buyer requests gets posted when Fiverr receive them, so you should check back frequently. Keep in mind that the buyer requests will only be available for a short while to each seller level, so you need to be ready when they come in. You'll only see requests related to the categories you have gigs in, so creating more gigs across different categories where you have something to offer, can help you receive more requests.
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