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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. Seems like a scam. If it wasn't, they could just send the link in chat. This is a typical method used to cover up harmful links. I have a virtual PC (basically a PC inside my PC) that I use to open any files I deem not 100% trustworthy. That computer contains no important or personal information and is not logged in to any services. That way, I can check the links without running the risk of them stealing my info or harming my device. Never open a link or file from a source you don't trust. Red flags of scammer accounts are: Brand new accounts Accounts with names that doesn't match the country Lack of reviews as a buyer Bad grammar Requests too good to be true Urgent or threatening language Links directing you to login pages or forms Anyone who want to pay you outside of Fiverr Uncommon attachments, filetypes, filenames To mention a few you should look out for.
  2. It its late, it's late. If the dispute is open, the buyer haven't responded to it yet, meaning that the original deadline still applies. You could explain the situation to the buyer and hope that they respond, but holding on to the work would be bad customer service, even though the order is late. If you have lots of orders, a single late order wouldn't harm you too much. If you only receive a few orders every week or month, you should be more careful, since it would cause your on-time delivery rate to drop considerably. It's counted as the percentage of orders delivered on time in the past 60 days.
  3. This shows how important it is to vet your buyers before working with them. Look out for red flags, interview them, and ensure they are serious. Even though this method isn't foolproof, it can help protect you. I'm not 100% sure I understand but am I correct in assuming that customer support canceled this order? If so, you should know that Fiverr Support always prefers not to cancel. That's because a cancelation means lost revenue for Fiverr, not just you. If support decides to cancel on behalf of the buyer, they probably have evidence against you that the buyer has presented to them. The support team won't tell you about it because they must protect the buyer's privacy. Besides, they have no time or interest in explaining everything in detail to you. The support team has decided that the buyer had reason to cancel. If they didn't, they would usually recommend talking to the seller directly or to use the resolution center.
  4. In your User menu, hit Settings. From there, you can choose your online status. If you show up as online even after signing it, perhaps you're logged on via the mobile application? I hope this helps!
  5. I recommend putting the CPC to Auto. Keep in mind that promoting a gig does not guarantee that you will get any impressions. Fiverr still chooses the best gigs, according to a range of quality metrics, and only shows your gig to buyers if they think it's relevant and of high quality.
  6. It still looks like something you've made using MS Paint. Since design clearly isn't your strongest side (no offense!) I would hire a professional designer if I were you. 🙂
  7. Your buyer is a Scopoflayer, as per my list of Nightmare buyers and how to deal with them:
  8. Happy to help! 🙂 It's up to you, of course. 😄 Have a great night!
  9. I suggest searching the forum for guidance and help. Get the basics right first. The first thing that struck me was your low quality gig image. That should be fixed. One of the basic things I would expect from a transcriber is the ability to write properly. You have grammar issues and even managed to spell "Fiverr" wrong in your gig description. That should be fixed. On that note: calling people "friend" is inappropriate. This is a business platform. The buyer doesn't want a friend. Don't call people "friend," "bro," "sis," "sir," "madam" and so on. Again: searching the forum is the best way to learn. Thousands of people have asked the same questions you have already. 🙂 Best of luck!
  10. The following is from the Fiverr help pages: "Eligibility criteria are automatically defined and are subject to change. Your eligibility can change, as it is based on your sales and performance history." In other words, we can't say when or even if you will get this option. It's based on your sales and performance history and Fiverr automatically selects the sellers that will have access to this feature. You can learn more about Fiverr Cash Advance here: https://www.fiverr.com/support/articles/360017972518-Anticipo
  11. If she wants to order broadcast rights, you should go ahead and let her. Broadcast rights should be priced higher than commercial rights, so it should be a win for you. I can't say I understand why you would not want to work with this client because of this. If I was able to sell broadcast rights to everyone, I would – haha. Like we spoke about earlier, commercial rights is for any business use, but when they need to use it in paid advertising/tv/radio, they need the higher tier rights package (broadcast rights). If you're sure you want to pass on this client because they want to pay you more – and again, I can't say I understand that logic – you can go with something like: "Unfortunately, I'm not able to complete this project at the moment. Thank you for considering me for this project. I wish you the best of luck finding a talent for your voice-over project and apologize for the inconvenience". P.S. Commercial rights with me costs 10USD, while broadcast rights are 65USD.
  12. Evaluations happen on the 15th of every month, so as long as you have the requirements fulfilled on that date, you should get level 1.
  13. Has anyone told you that you have a golden voice and should try your hand at voice acting? Or perhaps you've already tried but are struggling to build a great-sounding home studio? Even the best voice needs a well-equipped studio to sound good. Even after eleven years in the business, I'm still learning about acoustics, gear, and everything needed to produce a high-quality voice-over. Here's my list of seven home studio essentials if you want to become a voice-over actor. This list is based on a blog post I wrote (in Norwegian). This is a shortened and translated version. #1 – A good microphone This is a given. You don't want to be working with cheap USB microphones. It might be enough for your Youtube channel, but not if you plan to take this seriously. With that said, there's a catch to buying expensive microphones: they can be very sensitive and, therefore, less forgiving of a poorly treated recording space. You also need to identify which microphone works best with your voice. For me, that's Røde Broadcaster for audiobooks and Sennheiser MKH416 for almost everything else. The latter has become an "industry standard" in promo and commercial work and is used by many of the top VAs. Other tried and tested microphones for voice-overs are the Neumann TLM 101, 103, and U87. Just remember: the best mic doesn't have to be the most expensive. It depends on your voice, studio, and what it will be used for. #2 – Mic accessories The accessories you choose will also affect the sound quality you can produce. You should have a: Pop filter. This prevents plosives from hitting the microphone membrane. It's usually made of nylon or metal mesh. It can't perform miracles, so training to avoid plosives in the first place is vital. A stand for your mic. When voice-acting, your hands should be free to gesture, helping your performance. A good stand will be sturdy and adjustable. I've had the Røde PSA1 Studio arm ever since I got started. It's still great, which is a testament to this stand's quality. Shock mount. This mount allows your mic to hang freely from elastic bands within a frame. It stops vibrations from affecting the mic, e.g., if you bump the table. Not all microphones will fit all shock mounts, so do your research. #3 – Software and a decent computer You need software to record and edit your voice-overs. This is referred to as a DAW (Digital Audio Workstation). You should also have a decent PC or Mac since editing on a slow computer can take all the fun out of work. I prefer Adobe Audition as my DAW. It has all the bells and whistles you need, like multitrack recording, EQ, and compressor. It comes with a monthly fee. A free alternative is Audacity. It does pretty much the same as Audition, just not as well. It's less intuitive and looks like it was developed in the early 90s. If you're willing to pay a reasonable one-time fee, Reaper is an alternative. It has a steep learning curve, but the time you spend learning it can be well worth it. Reaper is super-adaptable and perfect for voice-overs, if you spend the time setting it up. Just search for "Reaper for voice-over" on Youtube, and check out Booth Junkie's tutorials. #4 – Audio interface This hardware connects the microphone to your computer and amplifies the signal before converting it to digital. It is usually done via USB. Some mics also need a pre-amplifier (e.g., a Cloudlifter) to strengthen the signal further. It depends on the interface and is often the case with the "King of Podcast" microphones – the Shure SM7B. #5 – Studio headphones Headphones often go by the pet name "cans" in the industry. There's a lot that separates studio headphones from regular ones. They are specifically designed for studio work: You get a more accurate sound. Ordinary headphones modify the sound by adding bass or lifting the high-end. You don't want that when listening back to your voice-over recording. It's important to hear it "as is" to identify problems and adjust the audio as needed. You get a bigger frequency range. Regular headphones can't reflect background noise in the highest and lowest frequency bands. High quality. Studio headphones tend to be high-quality, built to last, and more comfortable. If you wear them for hours on end, you'll appreciate this. Trust me. #6 – Monitors Having just one monitor is fine, but if you want to avoid background noise caused by your computer fans, having a separate monitor connected to your studio can be a great idea. With a mouse and keyboard, you can increase productivity in your recording space, even if your PC is in a different room. Then there's a different type of monitor: Studio monitor speakers. These do the same job as your headphones but allow you to listen back to your voice-over recording more naturally. #7 – Acoustically treated recording space This is just essential. It doesn't matter if you have the most expensive microphone in the world, the best voice and software worth thousands of dollars; if your recording space isn't treated correctly, you'll end up with echo, reverb, or boxiness in your recordings. If you have kids, screaming or crying can ruin a recording session. The noise of a neighbor's dog can do the same. A proper studio stops unwanted sounds from reaching your microphone, but it also works to achieve perfect acoustics. It shouldn't sound like a box or cause troubling reflections that end up as reverb in your take. This can be solved using a dedicated audio recording booth, like the WhisperRoom, bass traps, acoustic foam, or a treated closet. If you're desperate, egg cartons and pillows can do the trick! I don't recommend the latter, but it's what I call my hotel studio. You have no idea how many national TV commercials I've recorded from my hotel pillow fort. When you have all of this stuff in place, find yourself a great coach. The chances of succeeding without one are slim and just like in any other industry, you need training and experience to become good. I hope this helps you, if you're an aspiring voice-over actor!
  14. Ah yes, I forgot to attach it. I was planning to do it. Then I got hungry and I don't operate well in that state. 🤣 This can go both ways. I have one very rude client (never "hello," never "how are you," never "thanks," and when they need something, it's usually "Do this task: Short list of requirements." But the thing is, that repugnant individual has spent close to 6 grand in the past year alone. It can feel nauseating to chat with this person. Really, I don't have a single nice thing to say about them. But they did spend six grand and keep coming back for more – regularly. It's like working with a Vulcan (excuse my Star Trek reference – I am and will always be a nerd). I guess my point is that even the biggest douchebag can be an important buyer. Had I blocked this individual at the first sign of bad behavior, I would have lost the opportunity to work on some rather exciting projects. And then there's the six grand, of course. With that said, if a buyer insults me with their lowballing nonsense (i.e., offering five bucks for a job worth hundreds), I'll quickly get rid of them. I don't have time for penny-pinchers.
  15. Is it risky? That depends. You risk losing out on potential great clients in the future. That's about the only risk you run by doing this. You have to measure that risk against the risk of ending up with a nightmare buyer. Since I haven't read your conversations nor spoken with your buyers, I can't tell you if your decisions were correct or not. Only you can decide that. Generally, I say no thank you to buyers who focus more on price than quality.
  16. If it's not in paid advertising channels, then no, it would be subject to commercial usage. At least, that's my understanding of the matter. Glad I could help!
  17. I think Customer Support would be more able to help you with this. Perhaps they can transfer the projects. If possible, this could also be solved by speaking with your previous team member. If they left on amicable terms, perhaps they would be willing to help you solve this. You can create a ticket with Customer Support here: https://www.fiverr.com/support_tickets/
  18. It doesn't matter if it's a commercial or not. What matters is how it's used. If they use that infomercial to pay for ad space (i.e., pre-roll ads on Youtube), they would need broadcast rights. If they are just using it on their regular Youtube channel or website, it's not paid advertising. If my buyers are in doubt and I'm not 100% clear on which package they should go for, I recommend Broadcast rights since it expands their rights for future use. I could order a voice-over for a commercial (promoting my for-profit product) but only use it as a regular video on my website. It would need commercial rights. The moment I want to pay for ad space on Facebook with that voice, I would need broadcast rights. The usage is the difference. Not the type of video it's used for.
  19. If your new gig image is better than the old one, then yes, it will be good. Improving your gig is always a good thing. Just make sure all changes are well-planned, thought out and strategic. At the moment, I see a few problems with your current gig images: Too much text (makes it difficult to read/looks messy and doesn't work well on mobile) Using random stock photos does not increase trust. Hire a professional photographer and take some great business portraits of yourself. Use them in the thumbnails, instead of generic ones. It will help increase trust and build credibility.
  20. If your gig was denied or removed, this was most likely due to a TOS violation. Breaking the rules on Fiverr can affect your placement in search and visibility on the platform. Your profile has 53 reviews, yet the only active gig with ratings has ten reviews. That means your most successful gig was removed from Fiverr. This would obviously cause fewer orders. In the future, you should make sure you follow all the terms on Fiverr with your current gig. Hopefully, it will pick itself back up in a while. It takes time to build success on Fiverr, and if your previously successful gig was removed, you have to start over with your new gig. Make sure it follows all the terms, otherwise, you risk losing that gig, too.
  21. Not really. As far as I know, there are no "report" button on requests and you can't know the username of the person sending the request in the first place. Buyer requests is a bottomless pit of garbage jobs, which is why I never used the feature to begin with. Better to avoid it entirely and focus on making your gigs better instead.
  22. I recommend editing your post title. Haha. Normally, I'd say commercial rights on this one. You set your own terms, of course, but generally, broadcast rights are for TV, radio and paid advertising. Here's what the terms say about the different rights packages: "When purchasing a Voice Over Gig, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased Voice Over (except for commercials, radio, television and internet commercial spots).By purchasing a Commercial Rights (Buy-Out) with your order, in addition to the basic rights, the Seller grants you with a license to use the Voice Over for any corporate, promotional and non-broadcast purposes. Corporate, promotional and non-broadcast purposes means any business related use for the creation of, or to promote a for-product profit or service (with the exception of paid marketing channels), such as (by way of example): explainer videos posted to company websites, social networks or email campaigns, audiobooks, podcast intros, and strictly excludes any illegal, immoral or defamatory purpose.By purchasing a Full Broadcast Rights (Buy-Out) with your order, in addition to the Commercial Rights, the Seller grants you with a license for full broadcasting, which includes internet, radio, and TV "paid channels" including (by way of example): television commercials, radio commercials, internet radio, and music/video streaming platforms, and strictly excludes any illegal, immoral or defamatory purpose." In short: Commercial rights gives them the right to use the voice over for business purposes and promotional purposes (basically anything for-profit that is not considered "paid advertising channels" or "broadcast") Broadcast gives them the rights to use it in paid marketing channels (like Facebook ads, Youtube ads, tv/radio and so on.
  23. If the buyer offers to do it for 50, even though their gig description would indicate that this is a 10-dollar job, why not ask the seller why? "Why does it cost 50, when your gig description says X, Y and Z?" Perhaps your request did in fact require additional work that wasn't in the scope of their 10-dollar package. If that's the case, the seller should be able to explain it to you. If not, say "Thanks for the offer, but this doesn't match my current budget. Perhaps I'll contact you again in the future, if I have the budget to work with you." Being nice doesn't hurt. 🙂 As a seller, I get tons of requests each day. Several of them come from penny-pinching buyers who don't want to pay my going rate, and will try every technique in the book to avoid it. After getting 4-5 of those in a day, it's easy to just block the buyer out of sheer annoyance. It doesn't mean they have done something wrong. You didn't take the time to even ask why the price was higher than the gig page indicated, in your example above.
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