Jump to content

greentyt

Member
  • Posts

    13
  • Joined

  • Last visited

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

greentyt's Achievements

Explorer

Explorer (4/14)

  • One Year In Rare
  • Very Popular Rare
  • Collaborator Rare
  • One Month Later
  • Reacting Well Rare

Recent Badges

112

Reputation

  1. Hey there, I've already made another forum post on the 2nd buyer. maybe if you read all the way down you'd understand how old that guy is 😂 He started the order by saying " yo wake up I got a order for ya" I've had a lot of positive orders in the past 3 months and these 2 negative ones because of them "special people". That guy was extremely disrespectful / rude and submitted the requirements as a joke without any information or pictures or ANYTHING. Not only he wasn't responding to my messages, here's my response to him. "Hey, From our chat you seemed satisfied with the result. Asked multiple times if there’s anything that you’re not liking and my messages were ignored, nothing I can do. For the communication, I asked again many times for more details etc and you didn’t respond but proceed into using a bad language and disrespect me. The final result was amazing" As I mentioned, I can't do anything about underage kids purchasing my services and taking it as a joke. If you think 2 not serious buyers from an overall of 35-45 ( total orders ) means that this current buyer is correct you are sincerely mistaking and you shouldn't be helping others without doing a little research first. I have been rated 3,5 in the past but coming from serious people who actually gave a reason for their rating and we discussed a lot before delivering. Those are the ratings I am expecting to receive that can help me improve a lot more. I literally DO NOT CARE about ratings from people who don't care about their project and act childish or disrespect me in any form, you can go ahead and do that because again I couldn't care less. It's funny how you took the time to look me up on Fiverr and find something to argue about and putting the blame on me but you're not able to comprehend the fact that that guy is the same as this current one, worse even. Again, I do have another forum post about this one, maybe go read it before talking all that non sense here and being completely useless. Here's a 5 star review from a customer who wasn't pleased with some small details at first but communicated and we managed to work it out and he was super happy with the final result : The second time ordering from this person, they were amazing and good with communicating problems. if you're looking for a good builder a $20 or under this is the person to order. you also really don't need somebody who's super expensive. it was all worth it and really changed the game for my spawn. Again, the problem IN THIS SCENARIO isn't with me it's with the people who freely use Fiverr and make other's work a pain, instead of thinking about it rationally you decided to be a "Smart one" and put the blame on the seller, like everyone does! P.S. : I look forward to you telling me how I could improve my responses, they seem pretty compact and good for me. There's no reason I have to endure people like that and taking the blame. I responded respectfully and made it clear I'm not responsible for their lack of interest.
  2. I truly don't care about some measly 10$ as much as I care about the feedbacks on my page. Now I am not blaming you of course but it's quite annoying to leave me a reply defending the Fiverr team, we both know very well that they are to blame here. Even if the buyer didn't like it which I honestly don't think so, lying about it through messages should instantly result into a removal of their review. I am not trying to accomplish anything once again, but please rather than working your way around certain texts from the whole message which is not necessary you could instead maybe leave me some useful information like you did in the last sentence. Thank you for your time
  3. Alright sadly, thank you for your time. An investigation at least based on the chats would of been nice.
  4. No buddy, honestly stop trying to work a text around if you don't want to help it's irritating It's disgusting because they don't give any flying fs about falsely rated reviews or their sellers (again) for that matter. Now you might not agree here but If I was a part of their team I would take time and check the conversation chats and everything, I truly don't understand why someone would give a GOOD feedback before delivering the order and then rating it awful, what's their benefit? Instead of fixing the issue and receiving a good product they do this or just giving out bad ratings because of the mood, this shouldn't be a thing and I personally wished that CS would deal with this sort of stuff. Only reason smart people use Fiverr is to work up their skills and experience so they can potentially make it a career on another website or make their own, if you disagree with this, well have fun paying them 20% of your earnings for life and having to deal with "mood" customers who will make your life a living hell, also again with Fiverr, the buyers will eventually get refunded if they want to and you cannot do anything about it That's literally the whole point of CHATS & COMMUNICATION. I'm not able to read the bimbo's mind and know what he wants, I was told to do whatever I want as long as it looks good, so I did. I took out of my time to think of something and he told me it was good. I've ran across some people in the past whom I was able to discuss the issues and fix them, eventually resulting into me getting a good review and them receiving the desired product The problem here was the communication coming from his side. Okay maybe he didn't like it, why on Earth would someone lie about it being "very good" and then rating it like so. They could of asked for a revision, talked about it, but of course not, they'd much rather "lose" their money or just ruin some reputation because they feel like it
  5. Hey there, I'm a seller on Fiverr with over 40 five star reviews and a couple 4 star reviews, with very pleased buyers and everything. Recently I've received an order from what seems to be a troller or just a guy who wasn't taking anything seriously. At first, the buyer provided the most basic information without any details, although I've asked multiple times about it he just told me to do what I want as long as it looks good. ( Also I asked for reference pictures which of course he didn't send ) My communication ( He wasn't really responding much ) was on point and friendly throughout the order and the project was looking absolutely fantastic (He actually replied " Wow, amazing!" like 3 times and I thought it was really good too ). Towards the end of the order he requested some very little changes based on his preference and that was it, again he seemed happy about the result, despite his dry responses After the order was completed, the buyer left a 2 star review ( 3 stars for the result, 2 for recommendation and 1 for communication ) which I simply do not understand. He left me POSITIVE feedback before I delivered, I did communicate a lot, every little update, he literally didn't mention anything bad ( How am I supposed to know if he'd like to change some small stuff if he doesn't talk and only replies with "it looks good so far" but proceeds to leave a 2 star review ? ). With other words he showed FULL LACK OF INTEREST with the false feedbacks, dry responses and the review, I worked really hard on this project and I can guarantee you it looked good from my past orders with pleased customers. He left me a trash review for the communication which I don't understand, an unfair rating for the service described because he couldn't bother to let me know what he thinks, which again I don't understand since it looked great and he said so too I am speechless at the moment and I simply don't know if I can contact Customer Support with this. It's the first time something like this has ever happened to me. Please let me know if there's anything I can do to fix this problem or improve as seller on this disgusting platform that prioritizes their customers before the sellers and takes us a 20% fee. Kind regards, ( F.Y.I : My buyers can see the updates real time on their platform with my services, which means he could see any small detail 3D, it's not like I showed him a picture from a good angle and that's it )
  6. Hey there! I'm writing this regardless to my last order. I was recently contacted by a customer who seemed pretty childish and had absolutely zero respect for me. From the moment he messaged me "yo wake up I got a job for ya" I knew this order was going to be a bit different. After a short chat in which I asked more information about the job he suddenly placed an order, so I started working. After a while, I've attached some progress pictures, however he wasn't really pleased with it as he kept wanting me to modify certain stuff, although those things were initially requested by him. ( FYI : I've been working in this domain for the past 7 years and my work is highly rated, I can assure the result was looking really good, much much better than I actually expected ) I've agreed to the changes, even though I wasn't obligated, and sent him the results pictures. As soon as he saw the photos, he mentioned the work "looks like fxcking sh!t, I'm stuck with you because I can't get a refund" out of no-where. I was extremely confused, politely asked him to remain calm and talk with respect. I've asked him maybe 20 times what's wrong with it and he kept avoiding the question and leave me other instructions. Eventually after some small changes ( the final result was totally different from his initial request ) he was fine with it and asked me to deliver the order. His review was extremely weird (he rated both the work and communication 5 stars but the recommendation only 1 star) and made no sense to me : "It was a little difficult to communicate to him what I wanted, and some of that is my fault, but once the build's done and over with, you can get the idea of how you can improve it and make it better yourself. Overall, this is a decent gig, personally I wouldn't ever buy from this guy again because it actually gives me the confidence to become an expert at building. " He pretty much just rated me 1 star simply because my work encouraged him to become a game builder himself? Obviously this review will sadly affect my profile ( 3.7 stars ) and I'm not sure whether to contact support or not to try and get this feedback removed as it makes no sense and the buyer was taking this order as a joke. Thanks for reading this and have an amazing day! ( Sorry for possible grammar mistakes )
  7. Hey there! First of all thanks in advance for trying to help me out as this is actually my first time running into an issue like this. Like I mentioned in the title, a buyer placed an order without reading the requirements. Long story short my services are done directly on the customer's network, however in order to get my work done as best as possible I require a set of professional plugins and the Java platform ( Java is mandatory ) . This is written both in the GIG's description and in the order's requirements. Not only the buyer didn't have any of the plugins installed, his network also didn't run on Java. At first this may not look like an issue, however this is simillar to offering services for logo design and getting an order about Copywritting or something different. I tried my best to kindly tell the buyer that he seemed to have missed this text while filling in the order's information and he strangely enough just laughed about it. I got started with my work ( Although Java was mandatory I still luckily had some experience on the customer's network platform so I decided to just do the work either way ) and he was really happy with the results. Today ( the order was almost finished ) I woke up with a dispute coming in, where the buyer asked for an order cancelation for the reason ,,misclicked, seems like I didn't read the requirements fully and seller cannot do the work,, . I was completely speechless, I kindly declined the dispute, wrote a really polite message and now I'm waiting for his reply. What should I do? The work is almost finished, the customer was really satisfied with the project as well yesterday. From my perspective he's trying to obtain people's work for free. Not only he didn't read my requirements but he also tried to cancel an almost finished order with the reason ,,misclicked,, . Will customer support help me or just make it up for the buyer like they always do ?
×
×
  • Create New...