Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.

[markenbuilder]

I was about to become a Top Level Seller yet out of nowhere this message appeared with (as usually) no further explanation.

 

Does anyone know what this is up to? 

[amazon_zk]

Just now, androidwasem said:

I have same problem. No violation no warning 

Same here, My Account is 3 years old and had no policy violation and I never received Tos warning.

[markenbuilder]

1 hour ago, katakatica said:

I'm planning to travel around a bit this year as well, at some point out of the EU. I wonder if we'll need to let CS know every time we travel...

Also might be getting an office space next month...that's gonna be kinda odd... 

But like, what if it's a surprise trip or something urgent?
(... I'm hoping that this is just a weird glitch and it's related more to a low score (though again, should I hope that?) then something else, but... I'm just so confused at this point. Realistically, this could be just people using VPNs (even just by default) being flagged, but.. I'm not sure I can stick to realistic explanations at this point.

"I'm planning to travel around a bit this year as well, at some point out of the EU. I wonder if we'll need to let CS know every time we travel..."                            If you plan on doing that you can just sell your freedom to Fiverr for a couple of bucks - makes no difference

[markenbuilder]

42 minutes ago, amazon_zk said:

Same here, My Account is 3 years old and had no policy violation and I never received Tos warning.

if this goes through - besides the benefits of multiple gigs or 7 Day Clearning we could NOT PROMOTE ANY GIG since that needs Level 1 at least. 

[yonixer]

does that means our gigs cannot show to first pages

 

[younis530]

I am also facing this problem 

[abdmbiologist]

I received the same response because I traveled to the UK. I thought this was the issue, but most freelancers who are eligible for top-rated seller status, including myself, are facing this problem even though they haven't traveled to other countries. Even using a VPN is allowed during Fiverr use. When I asked, they told me that using a VPN is permissible. The flagged account system is alarming.

[kulkicreatives]

Most important question is - what is next? Will the flagged accounts show up in search or will they be removed altogether? Flag usually means 'we are monitoring you' but here is feels more like a ban.

[wordpress_play]

Same issue with me i am level 2 seller and facing same issue 

[betzartworks]

I have just checked my account today and realized my account has been flagged too. I wanted to check if I had an email at least explaining why, but none where about flagging my account.

Then I checked this thread and seems to be a bug? I don't use VPNs nor have changed locations either. However, that still makes me worried as to how long will it stay this way, or if there is a way to unflag the accounts. 

[ahamed13]

i am facing the same problem i am also a level 2 seller on here .

Now i m disaponting for this 

[talhaasif929]

I have this issue as well. Please help I was about to become a level two seller, I have 10/10 points for all of it. But same restriction for location identity. I dont know why it came as I didnt use VPN as well

[acreativeminds]

10 hours ago, vickieito said:

Hi @ana_tomy and @Lyndsey_Fiverr - It looks like there are a high number of sellers on this thread who had their accounts flagged for "location inconsistencies." I'm not sure if it's related to the launch of the new review system or if this is something that Fiverr is now cracking down hard on.

Can you reach out to the individuals on this thread to provide insight into their account flagging?

@markenbuilder @jamesoliver132 @bobstouch @usamaash127 @yonixer @arsalan_design1 @iza_bell @canvabook @nrajuud

Also, if this is to address a widespread issue on the platform, we might want to have @Kesha make a post to help users understand Fiverr's ToS better and what they are doing that causes their accounts to be flagged due to location inconsistencies.

Thanks in advance for all of your help!

Adding @backlink_work @shahzaibhameed8 @acreativeminds @amazon_zk @sajan91 @martian_guy @tayyba253

Fiverr said the decision was final and did not provide any evidence for us. and I think with their new system we can't work as a team. so we have to use a private network and do. because if a team member violates anything from his PC it will affect to original account. for me and my friend to work together. he created a different account without my acknowledgement. and it was flagged. It happened last year. and I removed his PC details from my account last year. but Fiverr now says I violated policy because of his misbehaviour.  @Kesha @ana_tomy @Lyndsey_Fiverr

[nangyal_ashraf]

Guys that so bad of fiverr i am level 1 seller and i just saw the message yesterday that your account flagged because of the location etc policy and laws but i didn't, i don't know why but fiverr does not promote leveled sellers but does new sellers

[Lyndsey_Fiverr]

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

[carrotymusic]

17 minutes ago, Lyndsey_Fiverr said:

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

but my tickets are just marked as solved without answer, and they give a copy and paste answer. The support service does not work at all 😞

 

I've been on Fiverr for 4 years and now I feel rejected

[kobikathush]

Yeah extract same issue has appeared in my account. I have just noticed that. I know there is no use to contact Fiverr customer support. definitely they will provide unfair reason like above seller got it "location inconsistencies". it more than 2 months i went out form my home. however i have alerted Fiverr team. Let see what response will come from them. 

[yonixer]

24 minutes ago, Lyndsey_Fiverr said:

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

i opened  tickest with the same answer i provide them evreything but the same answer over an over like a bot 

[yonixer]

3 minutes ago, kobikathush said:

Yeah extract same issue has appeared in my account. I have just noticed that. I know there is no use to contact Fiverr customer support. definitely they will provide unfair reason like above seller got it "location inconsistencies". it more than 2 months i went out form my home. however i have alerted Fiverr team. Let see what response will come from them. 

how did you contact them and what is that fiverr team 

[smtp_ag2nt_007]

I'm facing a similar issue as a Level 2 seller on Fiverr. I've always adhered to Fiverr's regulations and am unsure why this error occurred. While I may have used a VPN or logged in from different PCs, I've not engaged in any activities that could jeopardize my account. I hope Fiverr can clarify this for the freelancer community.

[sijjad99]

I have the same issue @vickieito , I was about to become top rated and due to location, my account was flagged.

[vividbee]

I have the same issue. How to solve this problem?

[markenbuilder]

1 hour ago, Lyndsey_Fiverr said:

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

No they don't that's about the problem. They give copy and paste text that THIS DECISION CANT BE REVERSED. Without explaining the case. 

[markenbuilder]

1 hour ago, carrotymusic said:

but my tickets are just marked as solved without answer, and they give a copy and paste answer. The support service does not work at all 😞

 

I've been on Fiverr for 4 years and now I feel rejected

you don't feel rejected you ARE rejected by some random action that again no one can specify and when it comes to Customer Support we just have to accept. This is ridiculous. 

[ritikk173]

I have similar issue. Not sure what I did exactly that got my account flagged. i think it is bug on new system.

[loyalconsult]

Hello All,
I have similar issue. Can anyone share why this is happening provided I'm sure I haven't broken the rules

Thank you!

Edited February 15 by loyalconsult