Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.

[markenbuilder]

I was about to become a Top Level Seller yet out of nowhere this message appeared with (as usually) no further explanation.

 

Does anyone know what this is up to? 

[vickieito]

Just now, msw_77 said:

My friend travelled frequently inter cities in the same country. So we are not supposed to move around ?
If that is the case it is highly against the nomad lifestyle which alot of freelancers adopt and it is one of the pros being freelancer that you can work and travel.

I'm wondering if users who may temporarily share the same internet with family/friends/coworkers/public wifi that is triggering this. This would happen for someone like your friend, who frequently travels. Fiverr is supposed to work for the digital nomad. I've worked in public libraries and airports before with no issues. I'm also curious to see what location inconsistency means.

[msw_77]

4 minutes ago, vickieito said:

I'm wondering if users who may temporarily share the same internet with family/friends/coworkers/public wifi that is triggering this. This would happen for someone like your friend, who frequently travels. Fiverr is supposed to work for the digital nomad. I've worked in public libraries and airports before with no issues. I'm also curious to see what location inconsistency means.

I work in cospace and visited few countries for a week trip. 

I asked the question everytime i'm leaving the country can I use my fiverr account in that country without any issue everytime I get response yes you can. 
And I also share the internet with alot of other companies like there are more than 50 60 people in my office. Not all are freelancers but many of them are. I never got any warning for this

The person I mentioned doesn't even work in cospace she works in home all the time and just travels to other cities within the Country that travel is also about once a month even. She didn't even get an email from fiverr. Only in the seller level dashboard it states you cannot participate in level system.

In our country mostly people visits their other family relatives in other cities to attend a wedding or something. 
I am shocked what is the actual case and scenario for making this account flagged. 

There are alot of people in this community stating same issues. 
I hope someone from fiverr clarifies this issue and tells exactly what location inconsistency means

[sajan91]

I'm also facing the same issue, I'm on level 2 but now it's showing " Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system. " 

When I contact Fiverr Support - I got this reply - "  your account has been flagged due to location inconsistencies or other activities indicating a connection to violations of our Terms of Service. Consequently, your participation in Fiverr's level system is permanently restricted. " 

[amazon_zk]

Same here, I was Level 1 sellers, Now it shows "  Your Account has been Flagged " I never violated any fiverr policies. 

[shahzaibhameed8]

Same issue with my account also as I'm level two seller and didn't get any warning or something like this but now its saying that you account is flagged for severe violations. 
I don't know what's the issue? 

[markenbuilder]

1 hour ago, vickieito said:

I'm wondering if users who may temporarily share the same internet with family/friends/coworkers/public wifi that is triggering this. This would happen for someone like your friend, who frequently travels. Fiverr is supposed to work for the digital nomad. I've worked in public libraries and airports before with no issues. I'm also curious to see what location inconsistency means.

@ana_tomy and @Lyndsey_Fiverr     Fiverr needs to redo that immediately. I for instance occasionally use a VPN for my privacy or work from a different place which even if this does hurt the TOS shouldn't be the case since you can verify the location and the account owner in a different way. I am German and I live in Germany - say I go to vaccination 2-3 times a year and work from there occasionally as well this would hurt TOS? Or like I said using a VPN with Servers in Fraknfurt Germany to protect my privacy? If Fiverr wants to check the location and registered country, checking for IP locations is about the worst thing one can do.

 

And besides, without disrespect the mail/ticket support of FIverr is really just flat-out bad. I get no answers other than copy and paste from the FAQ which does not help me since I am contacting Support. I can understand that Fiverr probably gets 10000s of messages per day but you can integrate a GPT-based chatbot with a deeper knowledge sheet than the FAQs or whatever. But once I offer HUMAN SUPPORT my case should be solved and this is never the case. Why have support then in the first place?

Edited February 15 by markenbuilder

[abdullahhash94]

Same issue here I just check and my account is flagged too IDK why i did nothing wrong nor i travelled anywhere I do have NORD VPN though which some time automatically connect it self when i start my computer or something and i don't sign out fiverr. Can that be the reason u guys have VPNs or access fiverr through it but this is so wrong this need to be fixed. How can we be out of new level system when we did nothing 

[markenbuilder]

Just now, abdullahhash94 said:

Same issue here I just check and my account is flagged too IDK why i did nothing wrong nor i travelled anywhere I do have NORD VPN though which some time automatically connect it self when i start my computer or something and i don't sign out fiverr. Can that be the reason u guys have VPNs or access fiverr through it but this is so wrong this need to be fixed. How can we be out of new level system when we did nothing 

Using a VPN for your privacy should not be a TOS violation whatsoever - this heavily works against the privacy interest of the sellers. Like I said one can easily check for the account owner's country location in a different way. 

[abdullahhash94]

2 minutes ago, markenbuilder said:

@ana_tomy and @Lyndsey_Fiverr     Fiverr needs to redo that immediately. I for instance occasionally use a VPN for my privacy or work from a different place which even if this does hurt the TOS shouldn't be the case since you can verify the location and the account owner in a different way. I am German and I live in Germany - say I go to vaccination 2-3 times a year and work from there occasionally as well this would hurt TOS? Or like I said using a VPN with Servers in Fraknfurt Germany to protect my privacy? If Fiverr wants to check the location and registered country, checking for IP locations is about the worst thing one can do.

 

And besides, without disrespect the mail/ticket support of FIverr is really just flat-out bad. I get no answers other than copy and paste from the FAQ which does not help me since I am contacting Support. I can understand that Fiverr probably gets 10000s of messages per day but you can integrate a GPT-based chatbot with a deeper knowledge sheet than the FAQs or whatever. But once I offer HUMAN SUPPORT my case should be solved and this is never the case. Why have support then in the first place?

My guess is same some times My VPN (NORD) automatically connects and if i didn't knew i might when to Fiverr site to check but VPN is important and this need to fix seriously it will end of accounts 

[abdullahhash94]

1 minute ago, markenbuilder said:

Using a VPN for your privacy should not be a TOS violation whatsoever - this heavily works against the privacy interest of the sellers. Like I said one can easily check for the account owner's country location in a different way. 

exactly we need a proper fiverr support and there customer support sucks tbh they never answer about something that is asked and its always some fixed msgs we need someone really to look into this seriously

[samy_automation]

The new level system is not good at all,  My gigs impression has gone down from 4000 per day to 4 to 5 impressions per day , with the message "Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.".  I am not getting any order nor any new clients. Everyone travel here and there or use VPN for different project as per clients requirements..

[carrotymusic]

2 hours ago, vickieito said:

I'm wondering if users who may temporarily share the same internet with family/friends/coworkers/public wifi that is triggering this. This would happen for someone like your friend, who frequently travels. Fiverr is supposed to work for the digital nomad. I've worked in public libraries and airports before with no issues. I'm also curious to see what location inconsistency means.

I AM A TOP RATED SELLER and I have the same problem!!! I have 1000+ reviews and Fiverr is my main job!!!! I'm just shocked that Fiverr does this to their top sellers!! It is very sad! I do not know what to do

[carrotymusic]

I would like to at least know the reason why FIVERR is doing this to us!! And the support service really does not respond

[abdullahhash94]

36 minutes ago, carrotymusic said:

I would like to at least know the reason why FIVERR is doing this to us!! And the support service really does not respond

they never even reply properly to tell exact problem at least give one one chance to improve our mistake if there is plus location inconsistency is not even an issue can't even use VPN i would had been top rated in 1-2 month i work so hard on this profile had 150+ orders done and now they want me to left all this what we do seriously this is so depressing 

[carrotymusic]

17 minutes ago, abdullahhash94 said:

they never even reply properly to tell exact problem at least give one one chance to improve our mistake if there is plus location inconsistency is not even an issue can't even use VPN i would had been top rated in 1-2 month i work so hard on this profile had 150+ orders done and now they want me to left all this what we do seriously this is so depressing 

I have been working on my account for 4 years and I have 1000+ reviews per gig and I have the same problem. So I'm ready to leave Fiverr and look for a new job, Fiverr doesn't treat their sellers well

[yonixer]

The fact that account flagged means account is suspended but in another way and FIVERR IF THEY WANT to suspend your account they will do it like the following thing:

How our warning system works: If it’s your 1st warning: You will be reminded of Fiverr’s Terms of Service—repeat violations may result in account restriction. A 2nd warning of the same type: Account restriction. A 2nd warning of a different type for leveled freelancers: Account restriction. 3 warnings of any type: Account restricted"

But we all have no TOS so what?,

 

[bhavanapr]

Same msg I got. I am on level 2 and have all the criteria for top rated. Contacted customer support but no reply. Just copy and paste. Very frustrated and disappointed.

Edited February 15 by bhavanapr

[markenbuilder]

42 minutes ago, yonixer said:

The fact that account flagged means account is suspended but in another way and FIVERR IF THEY WANT to suspend your account they will do it like the following thing:

How our warning system works: If it’s your 1st warning: You will be reminded of Fiverr’s Terms of Service—repeat violations may result in account restriction. A 2nd warning of the same type: Account restriction. A 2nd warning of a different type for leveled freelancers: Account restriction. 3 warnings of any type: Account restricted"

But we all have no TOS so what?,

 

Doesn't matter - this randomness with BS 

 

If there would be a competitor for the low/small budget clients (Upwork has a different purpose and less traffic for smaller tasks) I would immediately leave Fiverr for good. Their support (yo can't even call it support) is the worst - and if you actually want to plan or calculate with business on the plattform it's just flat out bad. Even with the random delisting of your gig. 

If you get a bad review that it lowers your listing alright - but my gig has 4.9 on 60 reviews in a niche where creativity is asked for meaning OBVIOUSLY not everyone will be fine. They relisted my gig for 2.5 months without any explanation when or if it will recover. Like said I would be long gone if there is any alternative for the services that I offer. 

[markenbuilder]

47 minutes ago, carrotymusic said:

I have been working on my account for 4 years and I have 1000+ reviews per gig and I have the same problem. So I'm ready to leave Fiverr and look for a new job, Fiverr doesn't treat their sellers well

If there is alternatives for your service with similar traffic on other plattforms this works. For my gig Fiverr is #1 on google and the other ones don't have any traffic for this offering. 

[markenbuilder]

I won't accept this BS - get some Admins in this chat and redo this. I am really pissed of I admit. This is the third time in the last 3 months something of that magnitude happens. You either get this fixed or you have a bunch of sellers leaving for good. Because sure as hell we as Sellers are not fine with the way you act. Objectively, what you are doing is just flat-out wrong. Especially with NO LEVEL OF TRANSPARENCY. 

Fiverr is a billion dollar company and acting like a Startup with no structure whatsoever. 

[unrealratzz]

I am also facing this exact same issue. I was about to get top rated badge and suddenly when this new level system goes live i GOT FLAGGED. WOW! isn't it strange!

I contacted their support and they are saying due to location inconsistency my profile is permanently out of level system. How can Fiverr do this to us? I told them its a bug but they are refusing to make my profile unflagged again. This is too unfair and fiverr should work for digital nomads like us no matter where we go and travel. Travelling is not a crime i guess.

[emmaki]

I would like to know about the location violation thing, as I have some vague plans - now buried under the deepest of ice - to travel Europe next summer while working.

Does the New Fiverr mean that digital nomads are now persona non grata at Fiverr?

Please excuse me for daring to dream of living a life that doesn't put Fiverr at the center of it. 

[unrealratzz]

1 hour ago, carrotymusic said:

I have been working on my account for 4 years and I have 1000+ reviews per gig and I have the same problem. So I'm ready to leave Fiverr and look for a new job, Fiverr doesn't treat their sellers well

Leaving is not the option I think we should together raise a voice against their unethical behaviour to such experienced sellers.

[fhortunate]

7 minutes ago, markenbuilder said:

I won't accept this BS - get some Admins in this chat and redo this. I am really pissed of I admit. This is the third time in the last 3 months something of that magnitude happens. You either get this fixed or you have a bunch of sellers leaving for good. Because sure as hell we as Sellers are not fine with the way you act. Objectively, what you are doing is just flat-out wrong. Especially with NO LEVEL OF TRANSPARENCY. 

Fiverr is a billion dollar company and acting like a Startup with no structure whatsoever. 

I wish they have the interest of their sellers at heart. I've had different people upvoting Upwork to be better, all because Fiverr's Do's and Don'ts are just not transparent. You'll be flagged for every little step taken, even to the point of breathing irregularly   

[fhortunate]

Just now, unrealratzz said:

Leaving is not the option I think we should together raise a voice against their unethical behaviour to such experienced sellers.

How do we do that. People complain every now and then on the community yet no response from any fiverr support, and I'm sure they'll have agents here. Coz there's no point if they don't have listening ear from their money generators