@Kesha now what I suggest is that you don't "give us answers" but remove this new feature whatsoever. Fiverr can say it's not bugged all they want - then maybe their whole Controlling department has a bug.
The thing that decides about your ranking should be the rating and quality you deliver and not any of fiverr's terrible algorithms. Fiverr developed their Backend with a Fiverr order itself "$5 I will create your website in 24h" it seems like.
Just a terrible company in every metric you look at it, it's flat-out bad. The only good thing is the general business case that offers a platform to connect Employers and Employees and the fact that they were early in this market.
The rest is just flat-out bad.