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miiila

Seller Plus Member
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Everything posted by miiila

  1. I remember browsing through the other thread, but hadn't really connected them before your comment, I just noticed both posts as the "not sure if OP is serious or being funny" kind, and saw this one as funny enough to engage in the sea of the usual forum fare. Going back to read, yeah, well, dunno, I'm pretty sure I've seen similar threads before, where people rant about being just one order or % away from leveling up or down or something. Seems hard to police, unless people outright ask to be helped out with their "just one order" "just three messages", and people who really just want to vent, certainly will feel nannied if they may not post such things if they do not have a hidden agenda? And where to draw the line? What if I just read a post by Mr. Mooch, and thought, "hey, human experience, squeezed into a note? He's here to help? Fair prices and even fairer services? And who knows, maybe he'd even add a coffee tip as a bonus? Yesss!", there I go and buy, and missed that he also posted a rant about needing one more order for whatever reason a day ago (as improbable as it is in this special case that I'd miss one of his posts, of course) - or even saw that rant (which he would never post, of course, we're still in this overly long "what if" sentence), too, but still decided I want to buy from him? Isn't that my personal decision? However, yes, I see the dilemma, and it would be sad if "it" "became a thing" because people notice that it might be a successful tactic, or some Guru starts preaching it on YT. It's not exactly the kind of content this forum needs more of. Maybe discuss it with your M badge colleagues and whatever staff has a say in forum matters if you feel it's important enough to set rules. I'd feel with the people who'd have to message sellers, including those with no hidden agenda to tell them, "Sorry, you might not have a hidden agenda with this, however, you're not allowed to rant about needing just one more order in the Ranting Pot, because...", in any case. M life, hard life, innit.
  2. Let us know if you'll receive serious enquiries by same-level sellers who sell in a different category, and thus would be able to move in together with you without risking your accounts, or if by lower-level sellers in the same category who just want to talk your top secret Pro and TRS tips out of you, while making you pay for your espressos on your one and only date, and then slink away to become your competition or sell your secrets in books and courses. 😉 All the best to anyone who is looking to end their singleness, wherever, in any case!
  3. The correlation beats me, unless there are dating sites out there that ask for your Fiverr level 😀 (which may exist, though, or maybe open one, who knows, maybe you can make a fortune), but well done, and reaching one goal is better than reaching no goal - congrats on the one and good luck with the other! 🍀
  4. Mike is most certainly right there. If you completely rely on Fiverr and are really afraid of losing your regular customers if you raise your prices, another option would be to raise prices and insist on the new prices when new people message, but give "grandfathered" prices via custom offers or Fiverr's what are they called, Coupons, I think, to your, or some, regular customers (for now; you can still decide whether you can or want to keep it that way further down the line, when you see if you get orders from new people for your new prices). That's not an unusual business practice at all, and as it's your business, you're free to conduct it any way you like. (How I wish I'd been on or even known about a certain platform early enough to take advantage of a "life-time offer" they had when they started out, and could have profited from that grandfathered pricing all along, but that's life.) I'm also sure that for many among us, it would already help to insist on their current Gig prices, versus making cheaper custom offers, so many might be able to counteract inflation at least a little by that, and it should be easier to point at existing prices than telling people about a price raise even for people who are uncomfortable with price discussions or who have anxiety of any kind. Just type up a few nice quick responses in your downtime, in a relaxed situation, that you can use for typical "person asks for a lower price" scenarios that you encounter.
  5. There are so many factors at play here that I'm sure it's hard to reliably link one specific"event" like low impressions or "unpromotability" to one specific "trigger" like bad private feedback, rejecting leads (one thing you mentioned yourself and that I'd agree is certainly a factor), having used unavailable mode, etc., and, probably, correlations, the happenstance of more than one thing happening around the same time, has an effect too. Let's know if you'll be able to "reproduce" your above result, which still could be coincidence. With so many variables, and so much uncertainty about things like Gig rotation, it should be a comforting thought for some people to know, or at least have more data to go on, that whatever causes unpromotability, will "only" last exactly 60 days, and, by your reasoning and extension, probably other effects of Gig rotation, if it exists, too.
  6. I would say, depending on the actual case, if there really is reason to be suspicious, it might not just be okay, but obligatory. And might be crucial for your account's safety, too, in case you'll actually end up helping someone with something illegal, or against their academic institution's code of honour, etc., and Fiverr somehow learns of it. In any case, while I'd say it's okay to not ask, if there's no real reason to be suspicious, I'd also say it's okay to ask, even if there is no suspicion. (you might simply want to know, or be able to do better work if you know, some sellers in some categories need to know, because they'll ask for an extra fee if something is going to be used commercially or not,...) And it's okay for the buyer to not tell you, if they don't want to then. And it's okay for you to tell the buyer you don't want to do the order without being told then. And for both you and the buyer to decide to not work together then. If you're really in doubt about something, you can also ask support to see what they'll tell you, to have some "official backing". And welcome to the forum!
  7. Yes, I have two use cases. One is that I sometimes need to find a specific order/file/something that was said, from a buyer who has placed many orders, and if you search the buyer name, you get a neat list with all their orders, that can be faster than looking through chat/order pages. The other is that when you had paused a Gig, or generally have one on pause, and want/need to unpause it, because you want to send a specific customer a custom offer for that Gig, and you unpause the Gig, it can take a while until you can do that from the inbox, but I discovered that you can do it immediately through the "Send Offer" button in the contact list, so that saves time, too.
  8. If you opened a ticket via the ticket system, you should at least have got an auto-response email that tells you that a ticket number soandso was created, and the average current response time. If you haven't, maybe check your spam folder. Once a ticket has been created, you can also check its status via "My support tickets" or so It's advisable to not open additional tickets for the same issue, but to keep replying to the one ticket, if you want to add anything. Hope you'll get your issue solved soon. Apart from that, for next time, while I'm all for giving new sellers a chance (just four reviews is new in my book), if it's either something crucial, or really time-sensitive, I'd go with a more experienced seller. If it's a high-budget, too, or if you want to go with a newish seller, I'd first do a small project before committing to a bigger one.
  9. It's alive and kicking, as usual. It also sends its regards, and says you should do anything you can do to get sales, deliver great work, awe your customers with great service, keep them coming back, keep all your stats in top condition, don't take too much time off, keep honing your skills, attend Fiverr webinars to learn new stuff, use any features Fiverr gives you, and keep an eye on @frank_d's threads, specifically those with numbers in the titles.
  10. I've developed an allergy against irrelevant phrases like "best price", and "I need you to do".
  11. Late to the party, but as it's in my notifications for some reason, congrats on the tip - and even more so on your username, actually. I'm amazed it's allowed, and obviously should have picked a better one myself. Do you have any fun username story to share, if you still look at the forum or thread? I can imagine there must be some.
  12. Of course, I can't edit my post from above any more to add the map (the edit settings are a bit harsh, doesn't matter that much for comments, but for opening posts, it does, opening posters should be allowed to edit to add to their opening posts, it's kept me from posting some topics which only really make sense if you can add to them, but never mind), so here's mine now. Still no Iceland, Greenland, and it seems to stay about the same since quite a while now. Maybe a new feature, give a coupon to buyers from/promote your Gigs to specific countries that are yet missing on your map could be popular with sellers who want to fill their map 😉.
  13. Hm, I'm on the app and can't find it there... I also can't remember what it was when I last commented on a World Domination thread, but will edit to add later from my laptop. However, I have a related question - does anyone know for sure if a country disappears from your list if a buyer's account gets closed or permanently suspended, or does your Domination Map get affected when buyer's IPs change for long enough that Fiverr displays a different flag for them? Like the buyer moves permanently from A to B, and your map has no or -1 order under A, and 1 or +1 under B? A while ago, I could've sworn I had a country I didn't have any more when I took a look at my map last time. But I may have only dreamt it was there or something.
  14. Stat Trek? There's a Fiverr series? 🥰 Where can I watch it, Netflix? Sorry, I know it was a typo, but don't you wish it wasn't! Why doesn't anyone make a series based on gig economy platforms, could be so much fun, and there should be many people who'd watch. Stat Trek, Clone Gig Wars, Stranger Buyers, so many possibilities... They could source quite a few ideas for episodes on the forum, and probably even a few people who'd be happy to be in it. And then we'd finally have a new recurring forum question, too, "Do you get more orders if you're in Stat Trek?". Oops, sorry, OP, quite off-topic, so let me add... While it's probably not a hidden requirement, I'll claim that a good sense of humour will immensely help you stay in the Gig platform environment, without going crazy, and thus help you on your journey towards TRS, as you can't become one, if you quit before you do 😉
  15. Ah, I haven't really noticed that yet, and I'd rather have a janetrs or a joepro aa username on such a feedback than janefiverr, but I get your point, of course. But the existence of those accounts makes me think it might be irritating yet allowed, because it should be easy to check and prevent at account creation. I didn't mean to say I think those names are okay.
  16. There are accounts that have "fiverr" in their username, like somenamefiverr and definitely aren't Fiverr staff, which I find even more irritating than OPs username (imagine you get an order from such a user, and public feedback, and maybe not a 5*, and maybe a nonsense text, due to a language barrier... and you'll really not like that username). But since it should be very easy to control this at account creation, we're talking about a system that rings an alarm if someone converses about papayas in their message box, after all, I can only assume it's allowed?
  17. Someone reporting images or videos that (they think) violate IP, certainly is one reason. Another possibility could be that an AI checks images, and if you use images as your Gig images that are posted elsewhere, like on your own web presence, DeviantArt, or somewhere, the AI might feel triggered. That kind of check perhaps works better with images than videos. As for Fiverr staff going through Gigs, I'd expect that they'd recognize Mickey Mouse, but not necessarily Boruto.
  18. I have lots of QRs, and probably half of them are different ones for different cases of spam messages, and I mainly use QRs for spammy messages of some kind. Mostly, I use one that quotes the relevant part of ToS and has links to ToS and Help Center, and tells them that they can find out anything they need to know about how the platform works there. One has something about how they should ask their questions on the forum, so if I or someone else does take the time to explain, "guide them", etc., it's not just they, one person, benefitting from it, but several people. In addition to it being somewhat rude to expect total strangers to gift you their time, just so, it's actually also egoistic, unsocial in a way, to try it that way, while other people go the polite route of choosing the forum, where others can choose to engage, or not, and where many people can benefit from the advice those who have something to share, do share. Spam or Report button depends, I favour the Spam button, as it's faster, just one click, and I lose way too much time through spam already. Sometimes, depending on the actual message, I reply by actually typing something up, but rarely, it's simply too many people for that, demanding a chunk of my time. I feel for them, however, if someone can't manage to find ToS, Help Center, and forum of a platform they want to earn money on, on their own, or can't imagine that they may not be the only one asking that person for help, guidance, a job, money, etc., or can't even understand that all the "I will..." ads are seller ads and not BRs, they should probably not be a freelancer, and not selling on this platform, especially not in my niche.
  19. Feel free to message me. I'll send you a screenshot then, would feel weird posting it here somehow, even if you're asking for it, but you can post it yourself then, if you want to 😉
  20. Yes, and I kind of get why the system lets briefs with "flexible" and BRs with "-" pass, both as BRs and Briefs, but what I do not get is why I see $5 BRs, when I set a minimum of $50 or $100, I've tried two or three different settings, results seem to be the same. I had turned them off, then back on again, after we could send a message instead of an offer, and report them. Nothing ever came out of it, apart from me reporting loads of Briefs by Telegram scammers. At this point, I only still have them turned on out of scientific interest in whether Fiverr will overcome this wave eventually, or if platformkind is doomed to everlasting Telegram scam spam.
  21. We do have an option to "Show me requests above (Optional)", for BR, though, but it's not working properly, at least not for me, I still see lots of BRs below the amount I set. (Plus, of course, all those Telegram scammer "BR"s, which often have a budget of thousands of dollars, including for totally unqualified work, and seem to make up at least 95% of all BRs for the last few months, with different budget tiers, and different sK4mMer sKilLz levels). Forgot what I actually came to say. While BR is certainly helpful for new sellers, or sellers in a tumbleweed phase, and you could find worthwhile things, I'd certainly not miss it in it's current state. As it is, I kind of check because I'm curious to see if Fiverr will find a way to somehow deal with those roly-poly Telegram people.
  22. Hello, that sounds tedious. It might be that the user really has issues, but it does sound as if they also might be trying to get you to cancel, and by that, keep your work, as well as get their money back, or even may have purposely been trying to make you break ToS by requesting you to send the file per email. There are report buttons on user profiles and on the messages, you should see the Report and Spam buttons when hovering a message. If none of the drop-down reasons for reporting applies, though, for me, the "other" text box doesn't work, if I choose "other" to explain the matter, the text box briefly flashes up and is gone then, I can't type anything. If you need to attach "proof" anyway, that's only possible via a ticket: https://www.fiverr.com/support_tickets/community-standards-and-terms-of-service. If you don't find an exact match in the drop-down, there's also "General Inquiry", where you also can attach files, like screenshots. Regarding blocking, in the light of several forum threads, it might be safer to only do that once the order/ordeal is really over, maybe wait until the safety clearance period of 14 or 7 days, depending, is over. I have the impression that support doesn't really consider an order done, and the need for an open communication channel over, as long as a customer still is asking for modifications. If the customer complains to support that you blocked them while you didn't yet deliver everything (I'm sure you did, but they may say otherwise, after all), it might look better for you if you didn't block them. I understand your wish to block them as quickly as possible, of course, but some people seem to have made bad experiences with that, so, maybe something to consider.
  23. Hacker Gigs aren't allowed on Fiverr. You could try finding a Gig for advice on how to recover hacked accounts. But in case you haven't yet, it's perhaps best and fastest to try following Google's account recovery steps: https://support.google.com/accounts/answer/6294825?hl=en - even if you can't recover your account through that, perhaps you can at least get the person you think stole your account get locked out as well, before they can wreak (more) havoc. The Google community forum might also be a good place to look for help: https://support.google.com/accounts/community?hl=en
  24. I think this is a good idea, so I'll follow @crownmediaa's format (I've also used this format in a topic I once posted to end all the "Can I have multiple accounts? Can I log into more than one device with my account?" etc. questions. Naturally, it didn't work, though, even if the format was genius ;)) My take: Forum activity ❌ (Won't hurt, but won't be a decisive factor. There are TRSs who never post on the forum, right? So.) Gig price ❌✔️ (If an ssm recently told someone the minimum price must be $10, it certainly makes sense to take that seriously, but it might depend on what you sell in your $5 Gig. I don't think they will not give you the badge if everything else is great, just because you have a $5 entry Gig that offers a little something and might onboard new buyers who'd else be too timid to buy.) Type of gig(s) offered✔️ Seller/gig professionalism ✔️ The performance/number of other sellers in your category ✔️ Timely delivery ✔️ Value for money delivery ❔ (not sure; they can only evaluate this if they can judge the quality of the deliveries, so it depends on whether they have people who (can) do that, and it would be a staff-/time-intensive thing, unless they have something else to go by for that criterion if it does exist, for example, the private reviews, where customers may write things like "too expensive for the price", or "satisfied with value for money") High rated reviews ✔️ (it's called "Top Rated Seller"!) Glad to read that! 😇 Maybe it also sums up things nicely - they are very choosy in all regards, as they have to be, because if everyone is a TRS, no one is. Some things I miss on that "hidden factors" list, albeit it's hardly hidden, as Fiverr info and forum readers should be able to attest: standing out excellent customer service relevancy/currentness/"in the editorial focus"ness onboarding skills returning/regular customers ____________________ PS I only shared my top secrets with you because you used the 🤩 emoji, and tagged me as one among other "Popular Top Rated Sellers", I was never the popular kid. I also only endeavoured to become a TRS because back when I joined, they called them "The Fiverr Rock Stars" on the requirements' info page, and I immediately recognized my only chance of becoming a rock star in this life. 😉 Let me add "Rock Star material" to the hidden factors list 😉 PPS Those "😉" things indicate that I'm joking, perhaps, but in any case, that you shouldn't take me any more seriously than I do.
  25. Sounds like the learning by doing approach, and as long as the outcome is fine, and buyers are getting what they pay for, I don't see a real problem with it, everyone needs to start at some point. The question of have you been a liar, depends on the specifics, from my point of view. If your Gig, or you, don't claim to be working in that field for x years, or have some non-existent university grade posted on your profile, or anything like that, a buyer shouldn't, and probably most also won't expect that you have, if they come here and buy from a seller without such credentials on their profile. They can see all kinds of profiles, with or without such things, and decide whether to contact/buy from someone with or without. And many come here, exactly because they want to buy from someone who does a good job but isn't out of their budget comfort zone, and are absolutely fine buying from someone who does not have a university degree in this and twenty years of experience in that, and if you don't deliver anything less than excellent, that should be enough for many people who do buy from a seller with a profile/Gigs like yours. You also do sound as if you may not know, but pretty much know, after all, if that makes sense, while I think those "liars" some people talk about, are mostly people who either exactly know that they do deliver subpar work, or absolutely lack the ability to know it, and the self-reflection, and the skills to quickly learn what they don't know. I sometimes get people who ask if I can do things that aren't advertised in my Gigs, or if I have experience with a specific niche, or a specific tool they use, or so, at times even things that don't have anything whatsoever to do with my Gigs. Sometimes, I decline, even if I know I can do it well or well enough. Sometimes, if I'm reasonably sure I can do it, and want to do it, I'll tell it like it is, that I have no, or little, or some experience with X, but that I don't think it will be a problem. I'm not pushy at all, and will often tell them something like "if you're looking for someone who's specialized in X, maybe see if you can find someone first, you still can come back, if you can't". If the person wants to hire me for the job then, great; if not, also great. How would you feel about your profile, Gigs, communication, work and deliveries, if you weren't you but a buyer, would you call that Vickie person a liar? Tsumari, as long as your Gigs and profile don't lie, and you don't lie to customers in communication, and they get what they bought, and an excellent result, even if you spend many many (unpaid) hours on something that someone with more experience may have done in fifteen minutes, I don't see an issue, and don't see the lie.
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