donnovan86

It's in plain English. Due to people not agreeing with this change, Fiverr is not implementing reviews for canceled orders, at least for a while. They are currently rethinking the strategy.

Can you share the email text, so we can have more context?

Usually it has some errors in Red that show you why it can't publish.

Exactly. Vickie is right, and not only that, but you going to the customer support made it way worse. I also received a single star review from a person that checked the content at 1 am, he wanted to go to sleep and even if the review text was great, the stars were random. Obviusly I didn't go to customer support to say anything because that would be considered review manipulation. I just took it as a loss and moved on.

Yep, exactly what I said. If you can't afford a debit/credit card's monthly charges and you earn under $2000 a year, then you definitely have to rethink your freelancing career!

You can show your entire name if you want. I do, I don't see that as an issue. Some people want more privacy, others focus on branding, so I think it's an ok feature since it helps everyone without being too restrictive, nor it reveals too much.

Well every gig has another person in the image, and it's clearly not you. Also, there's no portfolio or a way to boost confidence and make people buy from you.

If the buyer didn't send you a message, why would you want to block them? It doesn't make sense.

Every bank charges you a fee for the card. I think $30 per year is fair, mine charges $5 per card every month so...

Isn't that also if you earn under $2000 a year?

There are no buyer requests now. Only Buyer Briefs.

Crypto is very volatile and in order to offer crypto payments, Fiverr would need to hold crypto. That means they risk losing a lot of money. USDT can be an option, but there's way too much hassle to add crypto payments. If you receive less than $2000 a year and you are a full time freelancer, it might be time to find a new career 🙂

What you want to fix is your work quality man.

When you have a bad review, Fiverr pushes you back in search. I didn't check your other gigs but the gig you linked has a very bad review. Whenever you have bad private or public reviews, that can be a problem.

Well people will end up disliking no matter what. They still want cancellations to have reviews, so I am not sure how they will implement that because people will not be ok with it anyway. Well as long as Fiverr support has our backs when there are manipulative buyers, I would be ok with this measure. I rarely refund these days, if at all, and when I do it's usually mutual anyway.

Everyone on Fiverr is at least Fluent in English if you look at their profile. Then you come to the forum and experience the truth. Damn, some posts really make my eyes twitch with their bad grammar :)))

For me it's Star Wars. Showing that it's ok to be different 🙂

I am pretty sure there are situations when a buyer orders more than they wanted by mistake and want to cancel in order to reorder the right amount. So I don't think Fiverr will penalize that. You should be fine. You can talk with customer support if you want, but I think what they said is self-explanatory.

He needs to reorder. I don't think Fiverr said anything about duplicating the initial order's amount. As long as the buyer reorders it should be fine.

Offer great services that the platform needs. If you do that, you will have lots of clients. It doesn't matter how many gigs you have, what matters is their quality and if you have an audience for them.

This was uncalled for, @newsmikeis an esteemed member of the forum and Fiverr as a whole. Looks also have nothing to do with the situation at hand, nor should we start insulting people randomly. There are no questions in the screenshot you added. You just said that you have some questions. Anyway, there's a lot of drama because a seller blocked your message. Sellers will block people that either don't seem ok to work with, or which are just sending spam. I agree that they could have said something instead of blocking, but I had a situation when I told a person I can't do it, they ordered even if I said no, I was forced to work on the content, and guess what, it's not what I wanted... they refunded and after checking online they used my work. So I can understand why the seller would block, but I also agree they could handle things better, a random block without explaining doesn't feel right. Still, there are plenty of fish in the pond, lots of freelancers to work with here.

It's in the Gigs section of your Dashboard. You can choose the price and then if Fiverr finds something suitable for you, it will send a notification.

Go to customer support. We are just sellers here so we can't help with anything.

Don't be. My success manager said that many times the private and public review are drastically different. So I for one have been dealing with such an issue since March. I received a bump from Fiverr here and there, for a few days, but not more than that. My success manager said Fiverr tracks the buyer satisfaction rate for 90 to 180 days, so it's 3 months to half a year. That is, if you're not getting a bad review in between...

I agree Vickie, I am certainly not a fan either. But it is what it is, at least I don't spend a whole lot on ads, and these types of months are very rare for me.