papaweb

I have already sent the message to customer support. I'm just asking to other sellers share their experience with this situation, didn't ask for help. That way I can know what to expect!

Hi guys! I'm a seller on Fiverr for years, and yesterday they asked me to complete the ID verification. I have followed the steps, but they're not accepting my photos, saying it's low quality. I have tried it 3 times and now my account is restricted. Did anyone suffer this situation before? Now I'm really scared. It's my photos, and my ID, and I'm using an iPhone camera, so I think it's a good camera, and the verification failed. I'm pretty sure it's not human verification because the refuse messages I received are really fast (1 minute after sending the photos) I'm just desperate. If any of you have been through this situation, please let me know what I can expect. I have a lot of clients and some of them I'm pretty sure are trying to contact me for new orders.