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About Me




  1. Hi guys! I've been working on fiverr for one and a half year , but since last few months, I suddenly have no new orders my last order are from my old client that have planned it before. Can someone help me or can give me any tips to improve my gigs? here is my gigs if you wondering https://www.fiverr.com/kohi_s/do-beautiful-semi-realism Thank you so much, kohi
  2. Hey gang! A disclaimer: The following post/article is not an official Fiverr statement. It’s a summary of my personal observations over how Fiverr works and I am sharing because I noticed that more and more sellers come here, stating that they “lost their ranking”, or claiming that their gigs are "all 5 stars" but they can't get any messages/sales. This is an effort to provide them with some answers and some food for thought. Hold up. Fiverr 3.1? I know you were probably expecting something a bit more dramatic, but this is not a brand new thesis. This is me revisiting my previous one, and updating it after seeing a few new things popping up and some previous assumptions being confirmed as either off-base or not as important as I previously thought. "Ha! I knew it, you were wrong!" Well actually no. Let me preface this by saying that I am revisiting my original thesis, not because it was proven wrong. In fact the core premise of my past article, still stands true. Fiverr favors performance, and is still trying to get a perfect match between buyers and sellers. So it's still about relevancy, performance and quality. The reason why I am revisiting the thesis is because I have stumbled upon new evidence that tell me there have been a few updates during the past two years. Not an overhaul mind you, but several "Quality of Life" updates and additions. Let's talk about indicators OK so we are all familiar with our profile's metrics. These are the actual metrics that Fiverr chose to reveal to us sellers in an attempt to provide us with some crucial performance indicators. This is actually the original system Fiverr put into place back in the "2.0" era, when it needed to be able to qualify sellers and update SERP dynamically. Fiverr 1.0 only had the thumbs up/down rating system and other than the actual level sellers and the occasional reporting/flagging by buyers for inappropriate behavior, Fiverr had very little to go on when it came to understanding who was a good freelancer and who wasn't. So it would make sense for a seller at any given time, to just look at them and go: "I must say, I am doing a jolly good job! Let me pat myself on the back before I deliver this order and get my 5.0 star review!" Right? Wrong. Two systems colliding As you can probably guess, Fiverr grew even more. And what usually happens when a company grows this much and at a certain rate, its initial systems are no longer able to keep up with growth pains that come up. So a new system was put into place. It didn't replace the old system, but it is working alongside it, in an effort to help Fiverr understand performance. This new system is essentially there to give more data points to Fiverr and help qualify certain actions. That new system started off with the "buyer satisfaction rate". That's not an unfamiliar term nowadays, as Fiverr employees started actually talking about this openly for the past year or so. I talked about this on my previous article, but now it's not just a rumor or the ramblings of a mad man, Fiverr is actually talking about this, thus confirming part of my thesis. There is a formula in place that makes sure the system get valuable information on whether a seller is performing well or not. So what's new? Well, that buyer satisfaction formula is apparently more extensive now, and a lot more complicated. Furthermore, there are now two different systems in place, working towards the same goal. One system is there to determine whether or not your profile is in good standing and then there's a different system in place that actually grades your gigs individually. (the average Fiverr seller's reaction when they hear of a new performance rating system) Now before you start grabbing your pitchforks, let me explain why that is potentially a good thing. First of all, I have been rather vocal about how this new system -no matter how imperfect it may be- is at least allowing for the possibility of recovery. So when a seller's performance slips, it just takes some time after which you are back in the game. It's a more forgiving system altogether, or it seems as it was designed to allow for more margins of error. But let's get back on track. The two systems are not fully aligned. Seems like the profile performance metrics are refreshed on a 60-day window, whereas the gig's performance metrics are calculated on a 90-day window. I don't know why that is, but a good guess would be that they are just stacking different systems on top of the old build so they can't just nuke previous choices that used to make sense 4 years ago. I am taking a deep dive into the macro-economy of the system, in an attempt to help de-mystify the issues I see popping up on the forum on a daily basis. People come here and complain that things are A-OK with their clients and reviews, but they either lost promoted gigs eligibility or their gigs are not "ranking" the same anymore. (notice the overdramatic air quotes when I mention ranking) Fiverr's systems are opaque. That's by design. So I understand that it's frustrating. But on the other hand, I have been here since 2013, where things were less complicated and you could simply piece things together by landing the right CS agent on your support ticket. And let me tell you: people used to game the living crap out of the old system. (Me after realizing public reviews are now worthless) Which is basically why Fiverr constantly makes changes. Reviews were exploited -people still to this day pressure their buyers for positive reviews-, the number of sellers exploded since 2019, and Fiverr constantly expanding across more verticals. Fiverr is trying to come up with a legitimate way to understand two main things: • Buyer behavior • Seller performance But how can one improve if the metrics are not opaque? This is where this whole "indicators" business comes in. We need to look at what the system is telling us. Stop focusing on what the system is not telling you. That was a big part of my original thesis that people focused on and tried to debunk/discredit it. I talked about speed and gave some specific examples of indicators that Fiverr has subtly left there for us to see, and people were very keen on rejecting them outright. On this update I chose not to focus on the indicators as much, as a lot of people were focusing on whether or not they existed and/or utilized by the system. Instead I want to focus on the bigger picture, and some good practices for sellers on Fiverr in 2022. This may be a good place however to brag about how I was right when I said that Fiverr likes speed and favors sellers who respond quickly. As since I made that claim in my previous article, Fiverr actually came forward with the "order response rate" which actually shows you if you responded fast enough when a new order was submitted. (me after Fiverr updated the seller's dashboard proving half of my assumptions to be RIGHT) What does this all mean for us sellers? That's a legitimate question. 1) Well first of all you need to understand that looking at your dashboard metrics and getting 5.0 star reviews from your buyers, is not giving you the whole picture anymore. (It's still important that you keep those metrics as close to perfect as possible, and not getting negative reviews should be the absolute baseline.) 2) It is also important to understand that the "Buyer satisfaction rate" dates back 90 days, so it's a delayed view on your performance. 3) It is also my understanding if multiple orders don't go that great during the same 90-day window, they stack up, meaning things will not improve for your gig's standing until at least one of them is removed from that rolling window. 4) Fiverr no longer looks for just amazing web developers, cool logo designers and Pulitzer-worthy writers when evaluating performance. In fact, Fiverr is not equipped to understand if you are delivering a high quality design or a photo-copy of mashed potatoes. Fiverr is looking for great facilitators. As a seller you should be focusing on your buyer's experience overall as much as you do on your actual craft. 5) The promoted gigs feature is not as simple as I initially suspected it to be. It's actually part of this new complex system that Fiverr has set up, as it is being fed with your gig's performance numbers constantly, in order to only promote the best gigs out there. It is also intertwined with the actual system that understands if you are relevant to what people are searching for. So when you lose eligibility and can no longer promote a gig you used to be able to promote, this is an indicator of a "buyer satisfaction rate" slip-up, most likely on a gig performance level. By then of course it's too late to act upon it, but it is an indicator nonetheless. 6) Relevancy is calculated using a more complicated formula now. ASP (average selling price) on your gigs, is also now being calculated when determining where your gig is placed on search results, past performance matters more and is actually used to project future outcomes when Fiverr matches you with buyers, and this new Fiverr briefs feature is also trying to guide buyer's behavior and eliminate the need to search altogether. 7) I noticed that the "returning buyer" metric is not just a nifty little animated badge you get on your profile to serve as a trust signal toward your prospects. It is actually a brand new metric that Fiverr uses to calculate performance. I was initially super-annoyed by it, as I am a Pro seller who has a higher barrier of entry due to pricing alone, so when I realized that Fiverr was valuing return buyers, I'm not going to lie, it felt like it was game-over for me. But I did try to assess the situation and when it became apparent to me that it's a brand new metric that Fiverr will use to evaluate me, I pivoted and adjusted my gig strategy to compensate and stay relevant. (me going back to the drawing board every time there's an algorithm update) I have a birthday cake to go to, turning 41 today, so I will try to sum things up and give you some things to think about. Fiverr is not a perfect system, nor does it try to be a fair system. (more on that on a future post) It is doing its best to evaluate millions of gigs and hundreds of thousands of active sellers, to make sure it creates a perfect match to buyers that have their credit card at hand, ready to spend money. It is constantly adding metrics, tools and data points, in an effort to perfect it formula and adapt to ever-changing buyer/seller behavior. Whether we like it or not, by being a part of this platform, we have to realize that there is a system in place and that the only way to grow as a business and be favored by this system, is to understand its rules and what the system is trying to achieve. Fiverr is making huge strides in understanding and mapping out buyer behavior, which is a good thing for us sellers. But the most complicated part of Fiverr right now, is the system trying to evaluate seller performance on so many levels. OK so I kept talking about a really complex system, without being able to dive into as much details as I would like. I also mentioned that indicators are important, but I also didn't want to have to reply to dozen of messages telling me that "there's no way the system would measure X Frank, that's totally not cool!" But I think I can share this one theory that I have, that is also a really strong indicator to anyone who is willing to research their gigs and past performance. Unfortunately, this is only for Seller Plus members, as I will mention a tool that is only available to them. So here goes. Seller plus members are able to create special discount coupons, and then offer them to their past clients, in order to create more returning buyers and a stronger relationship between vendor/client. Now here comes the important part: You can't offer coupons willy-nilly. There are apparently some metrics that won't allow you to even see a past buyer in your list when trying to send coupons. And here's my theory: Since the list of past buyers available to you is based on the past 90 days, and since there is a visual indicator right there on the UI telling you that the system picked which buyers you get to see/send the coupons to, what if this is a good way to look into past buyers and figuring out what the system won't tell you: A) either which type of buyer was a good match for your selling profile or B) which past orders affected your buyer satisfaction rate. I am not in any way suggesting that you should rush on your coupons dashboard and try to look at that list to find out which buyers may have left a less than positive exit survey. That's not the case. I am simply saying that if Fiverr is trying to create great matches, and then it sort of/kind of tells you who wasn't a great match, maybe you can put the missing pieces together and see how you can improve moving forward. This has not been proven, nor have I discussed this with anyone on Fiverr. (I don't think I want to do that) I am bringing this up just to give you an example of what an existing indicator may be. Fiverr won't give you the formula, or a straight answer of how performance is calculated, but there are strong indicators peppers in throughout the UI telling you what Fiverr is looking for. Long post over. Welcome to Fiverr 3.1. As always, I am here to answer any questions and feel free to share your experiences! Thank you! 🎂
  3. How can i get more order on my gig with a good Feedback anyone pls help
  4. Hi everyone! I hope that you are doing all good, I am level 2 seller with 4.9 rating and 100% with my other statistics, I have no recent changes with my gigs, no issue with my clients. I have noticed that all my gigs disappeared from the search, no matter how I search, using titles, full title, keywords, tags, even local sellers, I still can't find it, I have contacted support and they say that they are active but I can't find them and when I attached many screen shots they said that they will adress my ticket to the relevant team but nothing changed after this! Please let me know how can I fix this, and is there anyone is facing the same problem. Any suggestions or idea why this happened to my gigs?
  5. Hey. I asked a question a few hours ago that's really bothering me. I would appreciate if someone could respond and help me understand the situation.
  6. Hello, I am a Level 2 Fiverr seller since 2019, at start I was getting many orders as my gig was showing at search results and some were at the first page but It's been a year I am not getting a single query even my gig is not showing in search result I even hire a SEO expert and made changes including gig images, I also created some new gigs but that still not getting impression and clicks and not even single query. Should I delete all my gigs and create new gigs using the same profile? Will it treat as a new gig and seller? I have heard fiverr give many opportunity to new sellers. Please kindly help me to grow more. Thank you
  7. Hi I just got an order on my 1st gig does that order improve the statics in the new second gig or it only matters in the 1st gig not the second
  8. Hello. My gigs impression has been going up in the past few days but I have no click despite the rate the impression is growing. Please what could be the problem, help.
  9. All of my gigs are de-ranked, I apply all the will know methods but still my gigs are not getting view. Actually my profile has been hacked by someone, I try to recover but the hacker change all the things, I don't know how!... no almost after an year I try to open it and e-mail I have in mobile actually access to my profile. Now my profile is almost at it's low view. My profile is level 2 and have 87 reviews on one gig as well, beside my average selling price is $70. Thanks
  10. Can anyone help me how to build high quality image for fiverr gigs? (free tools)
  11. I'm much curious to know: 1. How fiverr algorithm works for "matching" feature. 2. What is essential for qualifying "match"? 3. In which part of my gig/profile I should work to get best fit for "matching"?
  12. 2 months ago i have received message that my promoted gig featire has no more and i checked that my all gigs ranking is decreasing and after that i didn't receive any order and i got few impresiion daily bases almost 6 and 7 impression on all gigs please help me out how i can get back my position on fiverr thank you
  13. Couple of hours ago I encountered a notification from Fiverr Says "my postcard gigs are moved to Flyer category" Why did that happen, anyone has any idea?
  14. how to get more order . we are expert in amazon , taxation , services any field i have experience but i not got orders and impressions on my gigswhyany experties can tell me
  15. I am a member of the Fiverr community and I am seeking advice on how to convert clicks on my gigs into actual orders. I have noticed that I am getting a fair amount of clicks, but the number of orders I receive is not reflecting this. I am wondering if there are any tips or strategies that other members of the community have found to be effective in turning clicks into orders. Any insights or suggestions would be greatly appreciated.
  16. I was hoping to make a gig on fiver of game development. I already have a gig on game development in which i make terrain and environment for my clients but I'm hoping to land another one where I create the scripts, banner and models . Just curious if it's okay to do that or if I'm violating any fiverr terms or conditions. They are kinda different thing but i am new so don't know if it is alright.
  17. hello experts! how to manage my account? make me online or offline? if I stay online every day, can I get more gig IMPRESSIONS? click? orders?
  18. Let's suppose you are creating an offer according to the requirements of your buyer, What the offer will be called?
  19. Hello everyone! Can anyone please tell me how to get more click on my gigs. I have one more serious issue, every buyer which comes to me have a low budget and expects a lot of work from me. Plus a lot of buyers just drop me a message with their query I respond them immediately and listen to them but at the time of placing order they just get disappeared. Please guide me with this and have a look at my gigs as well to give me reviews for improvements.
  20. Hello guys, My name is Aimaan and I am a Fiverr seller from last 11 months. I am a Level 2 Seller and will soon become Top Rated Seller. However, there is one serious issue with my gigs, from past 3-4 months, the organic reach has almost gone to ground zero. Everything was fine but I don't what I messed up. I am not getting impressions even thought my gig probably has a lot more reviews than other sellers. I have tried editing my gig, refining my keyword and even used the new keyword researcher tool launced to exclusively Fiverr Seller PLUS. Fiverr has changed my life but I run a business and without my reach, my business might fall. Please let me know if you know any fixes, suggestions. I have tried everything.
  21. Hello Experts I got more than 20 spam Massage per day but why didn't contact me a buyer yet?
  22. I edited my gig yesterday, but I can't find it in the search engine; does anyone know how long it takes to get back in the algorithm?
  23. I have no brief recieve at FiverrI also have on my brief option that's my profile link. https://www.fiverr.com/share/BoYajG
  24. After publishing my 4 gigs, I search them in Fiverr but they are not in search result. I saw that 0 impression after one day. Then How I Solved to get them in Search Result: I went to this webpage https://www.fiverr.com/support_tickets/selling-on-fiverr/gigs Clicked on the "Gig Status" Went to the every gigs respectively Saw that the gigs didn't appear in search results. Then I came back to this webpage again https://www.fiverr.com/support_tickets/selling-on-fiverr/gigs Clicked on the "Gig not found when searched" Then contacted the support Subject: I published my gig 24 hours ago - but it still doesn't appear in the search result. Description: I published my gig 24 hours ago. - but it still doesn't appear in the search result, would you please take care of the issue and solve this problem?
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