Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.

[markenbuilder]

I was about to become a Top Level Seller yet out of nowhere this message appeared with (as usually) no further explanation.

 

Does anyone know what this is up to? 

[yonixer]

24 minutes ago, Lyndsey_Fiverr said:

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

i opened  tickest with the same answer i provide them evreything but the same answer over an over like a bot 

[yonixer]

3 minutes ago, kobikathush said:

Yeah extract same issue has appeared in my account. I have just noticed that. I know there is no use to contact Fiverr customer support. definitely they will provide unfair reason like above seller got it "location inconsistencies". it more than 2 months i went out form my home. however i have alerted Fiverr team. Let see what response will come from them. 

how did you contact them and what is that fiverr team 

[smtp_ag2nt_007]

I'm facing a similar issue as a Level 2 seller on Fiverr. I've always adhered to Fiverr's regulations and am unsure why this error occurred. While I may have used a VPN or logged in from different PCs, I've not engaged in any activities that could jeopardize my account. I hope Fiverr can clarify this for the freelancer community.

[sijjad99]

I have the same issue @vickieito , I was about to become top rated and due to location, my account was flagged.

[vividbee]

I have the same issue. How to solve this problem?

[markenbuilder]

1 hour ago, Lyndsey_Fiverr said:

Thank you all for flagging this issue. I recommend reaching out to Customer Service or your Customer Success Manager if your account has been flagged. They will be able to take this to the proper parties to investigate and give you more information. 

No they don't that's about the problem. They give copy and paste text that THIS DECISION CANT BE REVERSED. Without explaining the case. 

[markenbuilder]

1 hour ago, carrotymusic said:

but my tickets are just marked as solved without answer, and they give a copy and paste answer. The support service does not work at all 😞

 

I've been on Fiverr for 4 years and now I feel rejected

you don't feel rejected you ARE rejected by some random action that again no one can specify and when it comes to Customer Support we just have to accept. This is ridiculous. 

[ritikk173]

I have similar issue. Not sure what I did exactly that got my account flagged. i think it is bug on new system.

[loyalconsult]

Hello All,
I have similar issue. Can anyone share why this is happening provided I'm sure I haven't broken the rules

Thank you!

Edited February 15 by loyalconsult

[muhammadilya569]

I have the same issue

[iahmadmughal]

I'm also facing a similar issue after that i contacted the customer support and they said due to the inconsistence login locations it happened although i just have travelled to outside the city for once in last 6 months

[wahid_dipu]

I was also facing the same issues, But I wasn't traveling anywhere and I was not using other internet connections, Ip, VPN or anything, I don't know - what's happening here and how we solve this issues.

[carrotymusic]

It’s super strange 😞

[mehakashraf_seo]

Why are you doing this. I am not doing any violations. So please don't do this to me

 

[husnaincoder]

I also face this issue , it was happend yesterday and i didn't get any email or any warning. I was just one unique client far from level 2.

What will happend now? and i also reach the fiverr customer support they give me same response twice.

[Lyndsey_Fiverr]

4 hours ago, acreativeminds said:

Fiverr said the decision was final and did not provide any evidence for us. and I think with their new system we can't work as a team. so we have to use a private network and do. because if a team member violates anything from his PC it will affect to original account. for me and my friend to work together. he created a different account without my acknowledgement. and it was flagged. It happened last year. and I removed his PC details from my account last year. but Fiverr now says I violated policy because of his misbehaviour.  @Kesha @ana_tomy @Lyndsey_Fiverr

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

[husnaincoder]

7 minutes ago, Lyndsey_Fiverr said:

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

@Lyndsey_Fiverr is it bug or what because i didn't use any vpn or never got out of town? And what will happen now will out gig shown in search or fiverr just closed our accounts? Because i got not warning since i using fiverr and also not any email regarding this Account Flagged.

Edited February 15 by husnaincoder
Spelling mistake

[yonixer]

17 minutes ago, Lyndsey_Fiverr said:

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

i tried to talk to the customer support but the same bot answer is it bug or strict condition cuz i havent use any vpn and i have no warning and even if fiverr wants to flagged our acc at least 2 warnings or 1, and whats gonna happend to us if they didnt solve this 

[iahmadmughal]

19 minutes ago, husnaincoder said:

@Lyndsey_Fiverr is it bug or what because i didn't use any vpn or never got out of town? And what will happen now will out gig shown in search or fiverr just closed our accounts? Because i got not warning since i using fiverr and also not any email regarding this Account Flagged.

@Lyndsey_Fiverr Is it a bug or what because I didn't use any VPN or never got out of town in the last 3 months?

[carrotymusic]

52 minutes ago, Lyndsey_Fiverr said:

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

We really hope that Fiverr will not abandon its sellers🙏🙏🙏 help us 🙏 For me, Fiverr is an opportunity for my family to live… I have been working on Fiverr for 4 years and now I am a Top Rated seller with 1000+ 5* reviews. I received many job offers, but I still chose Fiverr and to be a freelancer. And after this situation, I don't know what to do next

[husnaincoder]

56 minutes ago, Lyndsey_Fiverr said:

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

Kindly help us i think this is some kind of bug otherwise if we voilate any fiverr policy, fiverr should give us a warning and after 3 warning our account can demolish but that's not fair, no warning , no email they just flagged account. And fiverr customer support giving the same response i did contact them two times and same answer. Kindly tell us what will happen to us now.

[kerpoostudio]

Hello, @ana_tomy and @Lyndsey_Fiverr- We have been working on Fiverr for about 5 years as a team. We have done more than 1400 projects on Fiverr and have over 800 reviews here. Our account is flagged as well. However, we never had any location inconsistency or something like that. We are a part of the Fiverr community and are doing our best to keep Fiverr as the best freelancing website.

What is the reason for this situation? We are extremely nervous about our job. Fiverr is our primary job to do. If this is a bug, would you please remove it? I hope you will come up with some good news that this will be solved soon.
Thanks so much

[carrotymusic]

37 minutes ago, kerpoostudio said:

Hello, @ana_tomy and @Lyndsey_Fiverr- We have been working on Fiverr for about 5 years as a team. We have done more than 1400 projects on Fiverr and have over 800 reviews here. Our account is flagged as well. However, we never had any location inconsistency or something like that. We are a part of the Fiverr community and are doing our best to keep Fiverr as the best freelancing website.

What is the reason for this situation? We are extremely nervous about our job. Fiverr is our primary job to do. If this is a bug, would you please remove it? I hope you will come up with some good news that this will be solved soon.
Thanks so much

This situation also showed me that Fiverr does not value its sellers at all and you can be banned at any moment without reason or explanation. I was wrong to trust Fiverr so much and worry about their reputation as company 😞😞😞😞

[kerpoostudio]

@carrotymusic
I am not quite sure what they want to do with us. They don't say we will ban you or something like that. They say You will not be a participant in the Fiverr level system. I am not sure what that means exactly. I hope @Lyndsey_Fiverr gets back to us with some good news. That says this nightmare will be finished soon.

[acreativeminds]

4 hours ago, Lyndsey_Fiverr said:

Hi! I raised this issue to our product team and will keep you all updated on what we hear back, in the meantime I would suggest reaching out to Customer Service, or your Customer Success Manager if applicable. 

 

@Lyndsey_Fiverr Thank you very much. because your customer service says it's a final decision and blames my account for no reason. I have evidence that my account is no longer access to my work partner. I think it's better to monitor the affected pc and verify the person and flag.  Thank you very much for your response.