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I want to get back my gigs on 1st page


zohur21
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1 hour ago, zohur21 said:

Is there anything to rank Gig again? 

Hi @zohur21, Welcome to the forum!

Here are some of my favorite articles on Gig ranking:

Posted a week ago by @newsmike (please pay attention to the myths that are listed and make note of what you should do):

https://community.fiverr.com/forums/topic/295232-to-rank-or-not-to-rank/ 

A Guide by @frank_d that looks into all the factors that affect your gig ranking and tips for improving your gig's visibility in search:

https://community.fiverr.com/forums/topic/274399-what-happens-when-you-publish-a-new-gig-a-pro-sellers-guide/

https://community.fiverr.com/forums/topic/273172-the-simplest-way-to-get-a-boost-in-ranking/

Tips by @looseink on things affecting your impressions:

https://community.fiverr.com/forums/topic/235903-why-your-impressions-and-clicks-are-down/

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Hello everyone!
Hope everyone is well. I am going to share some of my problems today. I have been doing worked with honesty on Fiverr for almost 1 year, till date I have not received any warning from Fiverr. I got Level 1 with a lot of difficulty. My dark chapter started from the end of last November, I have not getting any new client's message or order for almost 1 month. I lost my level 1 seller, promotable gig, gig rank. I still wake up every night hoping for an order. In the end of November someone is targeting me and placed order without gave me any messages. He ordered and  gave requirements, after getting his requirements I messaged him but he did not any reply, then I started work and delivered according to his requirements, then he accepted the order and gave me a bad feedback without replying to any message, from then on, my days of frustration began. The only fiverr was part of my earnings, I don't know why this happened to me. Still did not give up messaged to old client’s but no one replied. Now I'm totally frustrated, I want to get my gig rank back. Someone please help me, I really need your help. Hope someone can help me with proper advice. Thanks in advance everyone.

Kind Regards,
Zohur

Screenshot_20221227-003134_Fiverr.jpg

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31 minutes ago, zohur21 said:

My dark chapter started from the end of last November, I have not getting any new client's message or order for almost 1 month. I lost my level 1 seller, promotable gig, gig rank.

Since this November (over the last 2 months), you received 4 less-than-perfect reviews, with 2 of them being 1-star reviews. Prior to this time, you only had 5-star reviews. Most likely, these four clients left negative private reviews, which would explain why you aren't getting any messages in your inbox right now. Negative private reviews can affect your account for 90 days or longer.

Quality of Services. Based on your two 1-star reviews, there was a question on the quality of your services. You also have a low order completion rate (89%), so that can also be an indicator of buyer dissatisfaction. Look hard at your reviews and the reasons why you are canceling orders to see how you can improve those numbers. If you are canceling due to buyer error, make sure that you are also contacting Fiverr Customer Support so that those cancelations don't affect your order completion rate. If you are canceling because your buyers are not satisfied, find ways to deliver better services or restructure your gigs so that your deliverables are clear.

Asking for Reviews. It looks like you are asking for clients to leave reviews (one client who left a 1-star review mentioned he didn't want to leave a review but you asked him for it). I wouldn't recommend asking for reviews because Fiverr already asks the buyer to leave reviews at least three times on each order. If you also ask for the buyer to leave a review, then that can make the buyer feel annoyed and leave a lower review. Focus on delivering impressive quality so that buyers will want to leave a review without anyone asking them to.

Problematic Repeat Buyer. It also looks like you have one repeat buyer who left a 3-star and 4-star review. You might want to consider not doing business with that customer because the comments only say "thanks." Both reviews are technically not bad reviews, but it does lower your seller rating. Especially when you only have 32 reviews.

Although you did lose your Level 1 seller badge, you can get that again by increasing your seller stats. Your gig ranking/visibility and Promoted Gig feature can also come back as you improve your performance and keep your customers happy.

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18 minutes ago, vickieito said:

Since this November (over the last 2 months), you received 4 less-than-perfect reviews, with 2 of them being 1-star reviews. Prior to this time, you only had 5-star reviews. Most likely, these four clients left negative private reviews, which would explain why you aren't getting any messages in your inbox right now. Negative private reviews can affect your account for 90 days or longer.

Quality of Services. Based on your two 1-star reviews, there was a question on the quality of your services. You also have a low order completion rate (89%), so that can also be an indicator of buyer dissatisfaction. Look hard at your reviews and the reasons why you are canceling orders to see how you can improve those numbers. If you are canceling due to buyer error, make sure that you are also contacting Fiverr Customer Support so that those cancelations don't affect your order completion rate. If you are canceling because your buyers are not satisfied, find ways to deliver better services or restructure your gigs so that your deliverables are clear.

Asking for Reviews. It looks like you are asking for clients to leave reviews (one client who left a 1-star review mentioned he didn't want to leave a review but you asked him for it). I wouldn't recommend asking for reviews because Fiverr already asks the buyer to leave reviews at least three times on each order. If you also ask for the buyer to leave a review, then that can make the buyer feel annoyed and leave a lower review. Focus on delivering impressive quality so that buyers will want to leave a review without anyone asking them to.

Problematic Repeat Buyer. It also looks like you have one repeat buyer who left a 3-star and 4-star review. You might want to consider not doing business with that customer because the comments only say "thanks." Both reviews are technically not bad reviews, but it does lower your seller rating. Especially when you only have 32 reviews.

Although you did lose your Level 1 seller badge, you can get that again by increasing your seller stats. Your gig ranking/visibility and Promoted Gig feature can also come back as you improve your performance and keep your customers happy.

Thanks a lot for your words. 

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Just now, zohur21 said:

Thanks a lot for your words. 

I knew a seller who dropped from Level 2 to a New Seller in one review period because of a silly mistake on her part. In one month she got her Level 1 status back and after 2 months she was a Level 2 seller again. It's never fun to see your numbers go down, but it's also possible to bring those numbers back up.

I wish you the best of luck!

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