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That's strange, maybe reach out to support and send them a link to this thread, they'll likely give you the best answer.

I have encountered a similar experience in the past, where I received the exact same message from two different buyers. Initially, I had suspicions that they might be scammers, but I decided to respond to one of them. To my surprise, they replied with a well-thought-out message that demonstrated their genuine interest. It turned out that both buyers were from the same school/workplace, working on a common project, and independently decided to reach out to me for assistance. I agree with @donnovan86 that you should reply to them as you would to any normal potential customer and see if they're marked as spam. If they are spam, nothing to worry about, if they are genuine buyers, great!

Hi @vvelkova, I don't think it's necessary for you to show yourself on video every time you meet with a client. I only turn my video on if my client turns their video on, otherwise, I turn my video off for the meeting. In my opinion, it's only rude if your client turns their video on and you don't, otherwise, everything else is fine.

Hi @jenny_tjj, Fiverr now offers a ZOOM feature for leveled sellers: you can access it by clicking on the video button in your messages: If you are a new seller, the above will not be available to you until an order is placed. In my line of work, meeting with clients before ordering is critical. Before Fiverr's ZOOM feature was launched, I used to send potential clients a personal ZOOM link for consultations. I would record all of my meetings so that I have proof of what we talked about in case something happens. If you're a new seller and do not have access to Fiverr's ZOOM feature before an order is placed, I recommend that you do the same. Fiverr has some leeway on communicating with clients outside of Fiverr messages, please refer to the following thread for more information on that:

Hi @tarnos, I believe that the "How it works?" section is only available to select categories/subcategories of sellers. I checked out this seller's gig and was interested in adding that section to my own gig as well. My primary gig is in programming & tech, software development subcategory and I cannot find where I can add a "How it works?" workflow.

Hi, I'd love to give you some tips, let's get straight to it: See what top sellers in your category/subcategory are doing with their gigs. Please don't copy exactly what they do, but it's helpful to see how they structure their gig description, what kind of gig pictures they use... You need to think of Fiverr as a business. Imagine that you own a retail store, every single person coming into the store is a potential customer. Since they're right in front of you (physically), it's customary to treat them with respect and help them out in whatever way you can (without burdening yourself too much). As Fiverr is an online platform, we don't get to see our potential customers physically, it's easy to think of them as just some random person from the internet instead of someone with a life, a job, a family... In short, treat all of your clients/potential clients with respect, talk to them, make a connection, that's how you get repeat clients. Always put 120% in everything you do. Never do the bare minimum to complete an order. Do more to earn that review (potentially a tip). Maintain a good work/life balance or you'll burn out easily. I genuinely wish you all the best in your Fiverr journey.

Different gigs in different categories and markets have different definitions on what a "perfect gig" looks like. Here's a piece of advice that I got from my Seller Success Manager: Check out what the Top Rated Sellers in your category are doing For example: If they've got plenty of portfolio samples that they've done for other buyers/non-Fiverr buyers How they structure their gig description How they price their gig package/packages How they word the description of package/packages of their gigs What kind of add-ons do they have How they word/structure their profile description What kind of FAQs do they have on their gigs (this helps a lot because the same category of gigs tend to have the same FAQs) Good luck!

Here's what I think: You should rewrite this paragraph in your gig description: "I will Collect Niche Targeted Email List, Bulk Email List, Email Scrape, Email Collect, B2B Lead Generation. I will give Gmail, Yahoo, Outlook, Hotmail, Aol etc Emails or b2b leads with full details like the first name, last name, Job title, email address, email, company name, industry, and website. I can add more columns depending on your requirements." Maybe because I'm not in your industry so I don't understand some jargon but the paragraph makes no sense to me Rewrite your call to action message: "So why late? Message me ASAP for Order." There's a grammatical error here, I recommend you use ChatGPT or something to rewrite it I recommend removing some bullet points from your "My services for niches:" section, it's too crowded On a good note, it seems you're getting a good amount of positive reviews, hope you keep it up!

I recommend: Adjusting your profile description Unlike gig descriptions, profile bullet points aren't shown properly in profile descriptions. What people are really seeing is 1 big paragraph with a bunch of stars behind each sentence which can be confusing Go to incognito mode on your browser and check your profile to see what I'm saying Increasing your gig prices The only gig with reviews is your "I will write research articles on finance, marketing, or business" gig and your prices start at $5 for a 500 word article, it's way too low I understand that it's important to keep prices low to stay competitive but you may end up getting burned out for too little pay In my experience, the worst clients are the ones that are cheap, they pay little and expect a lot NEVER OFFER UNLIMITED REVISIONS Again, this attracts the wrong kind of buyers who would take a lot of your time for very little pay Add some prior works to your portfolio This helps build confidence in buyers On a positive note, I think you did a great job with all your gig pictures! Good luck!

Hi @kabir_shahariar, Welcome! I'll skip the introductions and go straight to my suggestions: Remove "Unlimited revisions" in your Premium package, it will attract the "wrong" kind of buyers who love to take advantage of sellers Move your call to action statment to the end of your description in bold This is your call to action statement: "Let your online presence fly as you embrace Webflow's enchantment with my outstanding knowledge!" Other than that, I don't have any other suggestions.

Hi @fayzahnaseer, I've done several lectures so far, what I do is: If I take notes or write anything during the lecture, I will submit them as a delivery through the order If I don't take notes or record anything, when I deliver the order, I'll write something like "Lecture took place through ZOOM from 13:00 pm EST - 14:00 pm EST, student was virtually present throughout the lecture." The best thing to do is to use Fiverr's ZOOM feature for lectures, the meeting is recorded so there's proof that said meeting took place. Fiverr's ZOOM feature is available to all sellers now.

It took me about 3 months (from my first order, not from when I joined Fiverr) to become a level 1 seller. Here's my recommendation: If your service is not in an overly saturated market Optimize your gig/gigs (i.e. improve your description, get more professional gig pictures... go through the forum and you'll find tons of information about how to optimize your gig) Respond to buyers as quickly as you can Try to surprise your buyers with extra attention to detail or extra work You'll most likely get orders if you're patient If your service is in an overly saturated market I recommend that you don't put too much hope in turning your Fiverr career into a full-time job There's too many sellers out there offering roughly the same service/services as you, it's hard to compete with leveled sellers as a new seller

Not doing enough due diligence before accepting an order. It's very exciting to meet an interested buyer! As a new seller, it can be tempting to ignore red flags and tell yourself "you just need to get the job done and you'll get paid". However, there are problematic buyers who can make your Fiverr selling experience very unpleasant. Here are a couple of red flags that I've learned to notice: Grammatical errors in messages Rushing to create an order with you (problematic buyers take advantage of the fact that cancelled orders affect sellers negatively, they'll create an order and request for a lot of revisions / stuff that's outside of what you guys agreed on) Initiating a conversation with "Hi", "Hello", "How are you"... without telling you what they actually want Sending rude messages like "!!!!!!!!!!!", "Hello?" when you don't respond as quickly as they expect you to I understand that "Request to order" is not available to everyone yet so I recommend readers to do the following to avoid problematic buyers: Add "Contact first" in the names of your gig packages Use Fiverr's ZOOM feature to meet your clients before starting an order Don't start working until you get all the details, especially the ones that your buyers leave out (whether intentionally or unintentionally) when they reach out to you

No problem!

Hi @tafhim22, I took a look at the gig that you shared, I have 2 recommendations: 1. Reduce the number of words in your "What will you get?" image. According to Fiverr: 2. Name your gig image files. According to Fiverr: Hope my recommendations help! Best regards